MIS Exam 3

According to the World Economic Forum, of the approximately 50 million tons of electronic e-waste produced each year, what percentage is recycled?

20%

Travel substitution, transportation optimization, and environmental control systems are are aspecs of what level of environmental sustainability?

2nd Order (from application)

According to Oracle, approximately what percentage of the energy used in data centers is actually used by IT equipment?

50%

As discussed in the Mythical Man Month, consider the situation shown below where the time to complete each task of the project was estimated to require 3 workers for 4 months, but in actuality, each task will require 2 months if we only use 3 workers. Theoretically, we could still complete the project on-time, if we could complete the remaining 18 months of work in the remaining 2 months. In addition to our original 3 workers, how many additional workers would be need to hire?

6

In terms of the data-driven digital economy, the top 20 companies control what percentage of the essential global digital infrastructure in terms of cloud storage and compute?

80%

What attribute were required to use for HTML image tags on ABP3 provides accessable descriptions of the images to JAWS?

ALT

According to the Mythical Man Month view, adding resources (addition team members) to a project will improve (shorten) the time required to complete the project by the largest amount under which of the following scenarios?

Adding resources to a partitionable task

Which of the following is a web development tool that has been pre-approved for use on ABP-3?

Adobe Dreamweaver

According to NAVTEQ, what does the "subsidization breakpoint" for location-based services measure?

An application user's willingness to pay

What is the importance of the triple constraints / the Scope Triangle?

Any changes to one constraint will likely affect another constraint

According to the Beacon Technology Explained case study, what technology do beacons commonly use to communicate with an application on a customer's phone?

Bluetooth

What "law" states that "adding manpower to a late software project makes it later"?

Brooks' law

As described inthe "State of Mobile Usage," along with looking up the address of a store or its hours, what do more than 50% of smartphone users use their phone when engaged in a shopping-related activity away from their home computer?

Call someone to get an opinion of a product they are considering while in a store

According to the e-Waste in South Africa video case, what has resulted in a business opportunity for Bolunga Electronic Waste company to provide recycling e-Waste services?

Changes in technology has led to much quicker end-of-life for electronic products

When offering green cloud services, what aspect of the green broker's work is focused on understand the customer's needs for quality-of-service (QOS) and application profiles with the available cloud offerings?

Cloud Request Services

Using Gartner's Magic Quadrant for CRM Vendors as a reference, what type of data mining method would identify an industry relationship among Oracle, SAP, SAS, Yellowfin, and Sisense?

Clustering

According to the speaker in the video case "Managing a Website Project," what should clients recognize is the most important foundation of a project when working with a web design project team?

Communication among stakeholders

What term is used to the describe the activity where the Eller design team examined aspects, such as the content, navigation, and information architecture, of the webpages of our peer institutions for ideas that we might integrated into our new design?

Competitive analysis

What term did Don Norman define as story that puts the operation of the system into context, weaving together all of the essential components, providing a framework, a context, and reasons for understanding?

Conceptual model

What term used for project scheduling relates to providing flexibility in the schedule to allow for changes resulting from the envitable unexpected influences that create scheduling variation, such as illness and equipment failures?

Contingency planning

Which of the following was NOT mentioned as a benefit of human-centered design in the "What is Human-centered design?" video case?

Curtails lawsuits

What type of innovation focuses on engaging with a customer as their life events, lifestyle choices, and environmental contexts change dynamically over time?

Customer intimacy

Preliminary estimates suggest that digital technologies can make significant contributions to tackling the triple planetary crisis in each of the following areas EXCEPT:

Decapitalization for Disinvestment

In the Eller College website redesign process, tasks such as competitive analysis, creating a project plan and assessing "as-is" capbilities using web surveys were performed during which phase of the project?

Defining the Redesign (Phase 1)

The United Nations have identified all of the following as priorities for the shift to accelerate innovation related to achieving a sustainable planet in the Digital Age EXCEPT:

Developing Digital Competencies

What term is used to describe virtual representations of physical assets used for modeling and prediction of energy resources?

Digital twins

What is an example of a Universal Design approach that can be used to improve the accessibility of videos presented in class?

Displaying open captions

What is the name of the open-source content management system (CMS) used during the website redeisgn project by the Eller College to build and maintain its website content?

Drupal

All of the following were discussed as applications where digital technologies could help abate the emissions from the over one billion vehicles on the road in the transport sector EXCEPT:

Electronic Fuel Injection Controls

What is the name of the environmental procurement tool that is designed to help institutional purchasers compare and select desktop computers, laptops and monitors based on their environmental attributes?

Electronic Product Environmental Assessment Tool (EPEAT)

What action should be taken to resolve a project risk that is considered as unacceptable under any circumstances and that it does not re-occur in the future?

Eliminate

What property of virtualization allows entire virtual machines to be saved as file that can moved or copied like any other file?

Encapsulation

According to the Accessibility and Inclusion for All video case, what technology are some car manufacturers using on their production lines to open jobs to individuals who might not have been able to perform the job previously?

Exoskeletons

What is the name of the government agency in Arizona that is responsible for the statewide accessibility policy (Policy 130)?

Government Information Technology Agency

Similar to a Product Tree Structure or Bill of Materials, the site outline visualization of the Eller College website redesign produced by Stickplan is an an example of what type of diagram?

Hierarchical diagram

Risk to a project can be measured on two major axes: likelihood of failure and impact of failure. A critical risk that can stop a project in its tracks, often known as a a "show stopper", would generally have what two attributes?

High Impact and high Likelihood

What element of project plan describes the method of delivery that is covered by documents such as the technical specification and test plans?

How it is to be achieved

In the AVNet Video Case on Green IT Strategies, what change in business practices resulted in the most significant savings for the company?

Implementing a home-based worker program

Which of the following would not be associated with the POUR principle of "operable"?

Include a text alternative for non-text elements

What term best describes when consumers are able to use their smartphones to obtain information about a company's competitor's product pricing, features, customer reviews and availability while shopping in their company's brink-and mortar store?

Information transparency

Which of the following types of website types (as described in the ABP-3 guidelines) best describes use of the Eller website as a marketing hub to obtain contact information about new prospective students and potential donors?

Lead generation website

According to CIO Magazine, Kelowan, BC (Canada) is considered to be the best place to operate a data center in North American for all of the following reasons EXCEPT:

Local tax incentives

From the perspective of the "Stakeholder Matrix," what category of stakeholders could pose a risk or create obstacles for a project?

Low Interest / Importance, High Influence

Which of the following is not considered one of the shifts identified by the United Nations related to achieving a sustainable planet in the Digital Age?

Mandate compliance

According to Clarisse de Souza, what role does technology play in the communication between a designer and a person using the design?

Media

What term, creased by Frederick Brooks, describes the situation that is caused by the increased complexity of communications that result from adding more people to a project?

Mytical Man Month

According to the Smart Retail video case, indoor positioning systems were used to do all of the following except which of the following:

Pay for items while shopping using a mobile wallet

According to Don Norman, the real role of the designer was to make the appropriate set of affordances visible. What term was used to describe these visible affordances?

Perceived affordances

In the Interaction Cycle, what human-related task occurs immediately prior to and provides context that helps bridge the "Gulf of Evaluation" used to understand objects, properties and events? Question

Perception

What is an affordance?

Physical property of an object that shows functionality

Which of the following approaches would help a business leader understand the how the competition in their industry and help the company protect its sustainable competitive advantage?

Porter's forces

What term is used to describe the use of real-time data, analysis and automated application technologies to optimize the use of inputs such as fertilizer, pesticides and water enabling farmers to produce more and waste less?

Precision Agriculture

With respect to saving energy, what aspect of using two-sided printing was discussed in class as providing the most signifiant benefit?

Printing a two-sided document uses only one sheet of paper, as opposed to two

Issues such as navigation paths taken, use of the "back" button and menus, and understanding the user's focus of attention are all related to what aspect of how a user experiences IT?

Process

Which of the following is NOT one of the primary dimensions of Electronic Commerce (eCommerce)?

Profitability

When assessing customer lifetime value, the 80/20 rule, often referred to as the Pareto Principle, describes the importance of the profitability of a small segment of your customer base. Which of the following strategies would be used to manage this highly profitable segment of customers?

Rentention strategy

Providing options for comprehension, language, and perception would be consider as critical success factors for which UDL principle for supporting variability?

Representation

What is the term that is used to describe the ability websites to adjust automatically the content, images and how the website is laid out so that it works well with the device where the website is being accessed, such a desktop, laptop or smartphone?

Responsive web design

In project management, the "Iron Triangle" or "Triple Constraint" includes a project's time, resources and what other dimension of the planning process?

Scope

What term refers to structures that use data collection, integrated processes, smart engineering or creative design to self-regulate and optimize the building's environment and operations which can capture changes within the building and enable the building to self-learn and automatically modify or customize its settings?

Smart buildings

What term is used to describe an innovative city that uses information and communication technologies (ICTs) and other means to improve quality of life, efficiency of urban operation and services, and competitiveness, while ensuring that it meets the needs of present and future generations with respect to economic, social, environmental as well as cultural aspects?

Smart sustainable city

All of the following were discussed as "ingredients" that make up a successful approach to the Universal Design for Learning (UDL) methodology EXCEPT what?

Technology

The affective network within the human brain focuses address what aspect of variability in the UDL guidelines?

The Why

In the following critical path diagram, if the time required to complete "Task B" was increased by 4 days, so that Task B now requires 6 days instead of 2 days, how would the critical path (currently shown as 9 days) be affected?

The critical path will increase to 10 days

Why would the SRC attribute on this HTML IMG tag result in a penalty for your ABP-3 website?<img alt="Sears Logo" src="../Sears_logo.png" height="200" width= "300" />

The path "../" in front of the filename is a not allowed

In the following image, what indicates that the placement of search result has beed determined based on paid advertising?

The work AD before the URL

Which of these is NOT enumerated as a Motivation to Create Accessible Web Content?

To improve the reliability of technical functionality (technology centered motivations)

According to the Pour Principles of Accessibility video case, using clear and straightforward language as well as consistent and predictable interfaces would be related to which of he POUR principles?

Understandable

What website design perspective focuses on understanding an effectively using a company's competitive distinction?

Unique Selling Point

During the "Define Interaction" phase of a User Centered Design process, what method is used to model user behaviors prior to the actual design of the UI?

Use cases

Allowing students to choose how among written responses, recorded audio clips, or short recorded videos when answering questions on a discussion board would be an example of what UDL "ingredient" when designing an assessment?

Variability

A business intelligence tool such as PowerBI uses what approach to transform data to help business leaders understand the performance against target and time (trend)?

Visualizations

What is the name of the web accessibility evaluation tool you are required to use for ABP-3 to find Web Content Accessibility Guideline (WCAG) errors?

WAVE

Typically, how long before you're able to access Arizona's Adobe Create Cloud after you have completed the registration process?

Within 24 hours after submitting your request

What "vague but exciting..." idea was proposed by Sir Tim Berners-Lee's at CERN in 1989?

World wide web

Which of the following academic disciplines was not NOT discussed as being commonly associated with the study of Human-Computer Interaction?

architecture

What term is used to describe any system that increases or improve functional capabilities of individuals with disabilities?

assistive technology

What term does Don Normal use to describe a "story in context," or providing the user with a framework, or a context and reasons for understanding? Question 3 options: System Image Conceptual Model Affordance Mental Model

conceptual model

What term is used to describe the path (set of tasks) that will affect the delivery time of the project and must traversed in order to reach completion of the project on time?

critical path

Which of the following aspects of a project plan informs the project team about the inter-relationships and inter-dependence of tasks and resouces?

critical path analysis

Varying interpretations of color, such as white being associated with either weddings or funerals, is an example of which level of the McGinn Model of Design?

cultural

________ is the loss of a certain percentage of customers over time.

customer churn

According to Fred Brooks, the author of the Mythical Man Month, when planning a project, the most time should be planned for which of the following activities?

design

After pressing submit or a PAR or KC quiz, D2L provides a warning if you have not saved your answers to one or more questions before grading your assignment. Since you are still permitted submit a quiz with unanswered questions, using a warning approach is an example of what type of error prevention?

detection of errors

What category of location-based services would best describe products such as "location-based gaming", "social networking," and "find a friend"?

entertainment

With respect to the "Stakeholder Matrix," what role would best describe Dr. Robbins, who is President of the University of Arizona and responsible for guiding the future direction of the university, role with respect to the project to develop a strategic plan for the University of Arizona?

high interest / importance and high influence

According to IT's About Business 11.1, The Golden State Warriors use ________ to improve service and deepen fan loyalty.

location-based services

When assessing the value proposition of ecommerce, what category relates to how a customer engages with a brand by providing feedback or posting product reviews and recommendations?

loyalty

Which of the "Ten Axioms for Success" addresses the common source of project failure described as "scope creep or drift" caused by deviations from the project plan?

manage change

What project scheduling term is used to describe the completion of significant portions of the project or a transition from one phase to another?

milestone

________ CRM systems are purchased from a vendor and then installed on site.

on premise

The concept of ________ is also known as utility computing or ________.

on-demand; SaaS

ervices such as Life360, Snapchat Location, and OnStar Roadside Assistance are all examples of that category of innovative location-based services according to NAVTEQ?

personal security

What term is used to describe the checkpoints that occur during a project that also represent critical success factors (CSFs) for the project?

project milestones

According to Ben Shneiderman, direct manipluation interfaces allow knowledgeable intermittent users to do what?

retain operational concepts

system is a mathematical technique for estimating future sales.

sales forecasting

What is the name used to describe when a person visits a brick-and-mortar store only to check physical characteristics of a product but intends to purchase the product online?

showrooming

Using the same quiz format, steps required to answer questions, and submission deadlines for both PARs and KCs are examples of which of the Eight Golden Rules for HCI Design?

strive for consistency

What recommendation did Don Norman have to improve a design model when designing for the disabled?

using rapid prototyping

What term is used to describe how a product or service fulfills the needs of a customer?

value proposition