MIS final

The bargaining power of __ is one of the five competitive forces in porter's five force model.

Customers

__ support unstructured decision making within organizations drawing upon both internal and external data sources

Decision support systems

What integrates information from multiple components and presents it in a unified display?

Digital dashboards

Which of the following represents the top-down organizational level of information technology systems?

EIS, DSS, TPS

Which of the following is not a characteristic of valuable information?

Accessible to all users in the organization regardless of authorization

Which of the following considerations, in which organizational members routinely engage, would benefit from a system thinking approach?

All of the above would benefit

What is a business-to-business marketplace?

An internet-based service that bring together many buyers and sellers

Which of the following is not a type of organizational information system?

Analysis processing system

Which of the following is considered information?

Best selling item by month

What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?

Business intelligence

Which of the following forces is commonly reduced through the use of a loyalty program?

Buyer power

Which of the following is/are true about business process reengineering?

Creating a new process from scratch, applies to all core processes that are broken, impacts the organization on a strategic level

A nonlinear relationship is one in which there is no correlation between the factor and the outcome of interest.

False

A reverse auction tends to lower buyer power

False

A set of data can yield only one piece of information

False

All classes in a university are required to consist only of 40 students - no more, no less. The concept of class is in this university would be an example of a variable

False

An unstructured decision is one in which a process for making the decision does not even exist, let alone whether this process is standardized or not.

False

Critical feedback undermines collaboration

False

Durability is a characteristic that deals with the short term state of data in a transaction processing system

False

Effective collaboration is all about being nice to one's team members.

False

For a member of the custodial staff, the audio/visual systems in classrooms would be considered as data

False

Fulfilling an order is an example of an intra-departmental process

False

Sensitivity analysis should be used to answer the question, "how many customers are required to purchase our new product line to increase gross profits to $5 million?"

False

Streamlining focuses on replacing a manual task with a technology-enabled task in a process

False

Streamlining represents top-down change driven by senior executives in the company

False

Successful experimentation is characterized by the investment of huge sums of money at every idea that enters one's head.

False

Switching cost raises the threat of substitute products or services in an industry

False

The number of businesses adopting new technologies has seen a downfall over the years

False

When a user is provided with an unfamiliar program and asked to use it, he or she is being tested on their ability to collaborate effectively.

False

Would you recommend individual departments in an organization to go out and purchase best-in-class departmental information systems from different vendors and platforms? (yes- true, no- false)

False

Costco sells low-cost inventory in large bulk quantities in a members-only manner. Costco follows which generic strategy?

Focused low cost

Which of the following is necessary for effective collaboration?

Giving and receiving critical feedback

If you know what data you have but you do not have the personal expertise and skills to apply this data, what are you missing?

Knowledge

Compared to first-mover advantage, second-mover advantage offers:

Lower risk, lower return

The number of transistors per square inch on integrate chip doubles every 18 months. This observation is known as __ Law.

Moore's

Which of the following components distinguishes information systems from information technology?

People

All of the following are common tools used to create and maintain competitive advantage, except

Porter's competitive analysis model

Porter developed the five forces model to help organizations determine the ___

Potential profitability of an industry

When an insurance company creates a mobile claims processing system that drastically reduces processing time from one month to a few hours, this represents:

Reengineering

The following are true about a diamond shape in a business process model

Represents a decision that needs to be made, more than one alternative path will emerge from this shape in the model

What type of analysis can tell us the impact, on the decision outcome, of making a small incremental change in the input factor?

Sensitivity analysis

A group of components that interact to achieve some purpose is referred to as a __

System

__ is the ability to model the components of a unit to connect the inputs and outputs among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed

Systems thinking

___ is the ability to model the components of a unit to connect the inputs and output among those components into a sensible whole that reflects the structure and dynamics of the phenomenon observed.

Systems thinking

Automation involves establishing metrics for evaluating the performance of individual tasks within a process, and tracking performance data on the tasks in the process

True

Consistency is a characteristic that ensures a valid state of the database after a transaction is completed

True

Enterprise resource planning systems are a systems thinking-based application of transaction processing systems

True

For a company like Toyota, setting up relationships and negotiating contracts with suppliers for the purpose of purchasing raw materials for the manufacturing assembly line is an example of a support value activity.

True

Goal seeking involves identifying the combination of inputs that yields the desired/chosen output in a decision model

True

In a business process model, a control flow is something that is likely to be found connecting two tasks

True

In a dataset, "Walmart" is more likely to represent a constant value but customer is more likely to represent a variable value

True

In a value chain analysis, the concept of "value margin" is the same as that of profit in general business terms, at least in terms of how value margin is calculated.

True

In the business intelligence landscape, "querying" the data is something that is more likely to be performed in the "reporting and analysis environment"

True

MIS assist in determining whether organizations are doing things in line with pre-defined goals.

True

Online analytical processing, also known as 'slice-and-dice', is one of the capabilities offered by executive information systems

True

Professionals in the 21st century need to be able to experiment in order to have greater job security.

True

Swim lanes represent different actors involved in a business process

True

Systems thinking emphasizes the connections between components in making decisions and solving problems

True

The IT department in a typical manufacturing firm would represent a support value activity

True

The ability to make and manipulate models is known as abstract reasoning

True

The department of transportation contracting with a private construction company for repairing the freeways in a certain region would be an example of a monopsony industry

True

The logistics involved in actually receiving raw materials from a supplier company qualifies as a primary value activity in value chain analysis.

True

What type of analysis would be required to answer the following question, "What would predicted future car sales volume be if we went from assuming the sale of non-luxury cars to assuming the sale of luxury cars?"

What-if analysis

What is a business process?

A standardized set of activities that accomplish a specific task

A customer switches from product a to a higher-priced product b. The customer's switching cost is the price difference between product a and product b.

False

A marketable skill has no impact on job security.

False

In a manufacturing assembly line, human employees are replaced by robotic arms, which are responsible for the one task of hammering nails into the product being manufactured. This is an example of:

Automation

__ integrate different organization processes into a unified system for the entire organization

Enterprise resource planning systems

What is a system that can be used to support the type of decisions that draws largely on the decision-maker's intuition and gut-feeling?

Executive information system

The "Wall of Shaygan" is part of what type of information system?

Executive information systems

Which of the following is a result of Moore's Law?

The price of performance ratio of computers has fallen dramatically.

A strategic decision is one in which:

The process of decision-making is objective

Which of the following provides an example of information?

The worst selling product

Which of the following statement is true about information systems?

They are a group of components that produce information.

Which of the following forces is commonly reduced through a frequent flyer initiative with an airlines company?

Threat of new entrants

A business process model would typically identify the people/departments that would perform the process

True

A complete definition of a system should include its components, relationships between components, and goals.

True

A given component of an information system can fall within more than one category of the input process output feedback framework for representing information systems

True

A transaction is the smallest unit of change that is allowed to happen on a database

True

Abstract reasoning is one of the components of strong nonroutine cognitive skills.

True

Accessible information and secure information are similar in that they are both available only to authorized users, but accessible information must be available also at the right time and in the right form while secure information is not subject to those constraints.

True