MISY 3310 final
Gantt chart
A ________ shows each task as a horizontal bar whose length is proportional to the time required to complete it.
False
A bank's decision to give a customer a mortgage is an example of an unstructured decision
True
A coherent decision is one that can be rationally explained to others.
wide area network
A network that covers entire geographical regions is most commonly referred to as a(n):
CAN
A network that spans a college or corporate facility is called a:
False
A reduced workforce is an example of an intangible benefit of an information system.
Click fraud
A salesperson clicks repeatedly on the online ads of a competitor's in order to drive the competitor's advertising costs up. This is an example of:
feasibility study
A systems analysis includes a ________ that is used to determine whether the solution is achievable from a financial, technical, and organizational standpoint
False
A test plan begins by testing how well the entire system works and identifying where it falls.
False
A typical end user concern about a new system is where the data will be stored
feasibility study
A(n) _____ details the costs and benefits of each alternative and the changes that the changes that the organization
drill-down
A(n) ________ capability allows users to view more detailed views of data.
RFP
A(n) ________ is a detailed list of questions submitted to external vendors to determine how well they meet the organization's specific requirements.
False
All CRM packages contain modules for PRM and ERM
All of the following are examples of "on demand" companies except:
Transparency
All of the following are unique features of e-commerce technology, except:
False
Biometric authentication is the use of personal, biographic details such as the high school you attended and the first street you lived on to provide identification
uses a distributed ledger system of transactions
Blockchain refers to a technology that:
eight
Bluetooth can be used to link up to _____ devices within a 10-meter using low-power, radio-based communication
False
Component-based development uses structured methodologies
True
E-commerce refers to the use of the Internet and the web to transact business
True
End-user developed solutions can be developed much faster than other approaches
simple programs
End-user development is useful primarily for creating:
Business Intelligence
Enterprise application vendors are now including ____ features, such as tools for data visualization, flexible reporting, and ad-hoc analysis, as part of the application
e-business
Enterprise application vendors have created _______ to make their customer relationship management, supply chain management, and enterprise systems work together with each other.
False
Enterprise-wide knowledge management systems deal with structured and semi-structured knowledge, while other systems are used for unstructured knowledge
change it's procedures
If an organization's requirements conflict with the software package chosen and the package cannot be customized, the organization should:
and the old are run together
In a parallel conversion strategy, the new system:
deep packet inspection
In controlling network traffic to minimize slow-downs, a technology called ________ is used to examine data files and sort low-priority data from high-priority data.
True
In high-velocity automated decision making, humans are eliminated from the decision chain.
True
In neural networks, humans train the network by feeding it a set of known outputs
Combines data with processes
In object-oriented development, an object:
True
In public key encryption the keys are mathematically related so that the data encrypted with one key can be decrypted using only the other key
True
In the traditional systems development life cycle, each stage must be completed before the next stage begins
are limited to providing information requirements and reviewing the technical staff's work.
In the traditional systems development life cycle, end users:
Symmetric Key Encryption
In which method of encryption is a single encryption key sent to the receiver so both sender and receiver share the same key
False
Information asymmetry exists when there is more information about one product than there is about a similar product
total amount and quantity of information available to all market participants.
Information density refers to the:
True
Intangible benefits of an information system are those that cannot be easily quantified
True
Major CRM application software vendors include Oracle, SAP, and Salesforce.com
False
Scope describes the full length of time required to complete a project
True
Shopping bots are a form of intelligent agent
False
Switching costs are the merchants' costs of changing prices.
True
Switching costs of enterprise systems occur when changing software vendors
True
Systems analysts typically gather facts about existing systems by interacting with end users
Wi-Fi
The 802.1 1 set of standards is known as
True
The Domain Name System (DNS) converts domain names to IP addresses
Delivery platform
The business intelligence environment includes all of the following except:
False
The internet increases information asymmetry
client//server computing, packet switching, and the development of communication standards for linking networks and computers
The internet is based on which three key technologies?
the Systems Development Life Cycle (SDLC)
The oldest method for building information systems is:
RAD
The process of creating workable information system in a very short period of time is called:
the required technical expertise
The project risk will rise if the project team and the IS staff lack:
the techniques are step by step, with each step building on the previous one
The term structured, when discussing structured methodologies, refers to the fact that:
structured
The type of decision that can be made by following a definite procedure is called a(n) ________ decision.
False
The use of high-velocity automated decision making eliminates the risk inherent in human decision making
are oriented to facilitating organizational tasks and solving business problems.
Users prefer systems that:
Big data analytics
What kind of decision making tool could help you develop a recommended system for your firm's website which has 50,000 visitors month?
False
What-if analysis allows the user to vary certain values to test results to predict outcomes when there are no changes in the value of key conditions
Implementing the system
Which is the last step in developing a new information system?
customer lifetime value
Which metric is based on the relationship between the revenue produced by a specific customer, the expenses incurred in acquiring and servicing that customer, and the expected life of the relationship between the customer and the company?
Predictive Analytics
Which of the following BI functionalities would you use to assess the likelihood of students dropping out of a college program?
Community provider
Which of the following Internet business models involves a merchant creating an online digital environment that enables people with like interests to share information?
A collection of millions of social graphs
Which of the following best describes the digital social graph?
SEO
Which of the following can b used to help a website achieve a higher ranking with the major search engines?
An AUP
Which of the following defines acceptable uses of a firm's information resources and computing equipment?
An information recovery planning
Which of the following focuses primarily on the technical issues of keeping systems up and running?
Classifying knowledge
Which of the following is a key problem in managing knowledge?
How much of out product is selling in lower-income markets?
Which of the following is a typical middle management decision?
Providing online search results
Which of the following is an example of a high-velocity automated decision process?
Executive users
Which of the following is not an element of the business intelligence environment?
The system may not be able to scale up to handle larger amounts of data
Which of the following is the biggest risk in using end-user development to create a new information system?
ERP systems
Which of the following provides a suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes?
upstream portion of the supply chain
Which of the following refers to a company's suppliers, supplier's suppliers, and the processes for managing relationships with them?
Some Net marketplaces are owned by a single firm and used to link solely to the firm's suppliers and key business partners
Which of the following statements about Net marketplaces is NOT true?
ICANN
Which organization coordinates the internet naming system?
Portfolio analysis
Which process is used to develop risk profiles for a firm's information system projects and assets?
Tunneling
Which process is used to protect transmitted data in a VPN?
Digital
Which signal types are represented by a binary waveform?
small value, routines decisions have business value because of their large number and frequency
Why does improving a small value, routine decision have business value for a company?
Due Process
You are answering phones for a local utilities provider and are speaking with an extremely angry customer. Because your company manual advises employees to transfer hostile calls to a superior, you do this. What quality dimension of decision does your action reflect?
GIS
You are the CEO of a national apparel retail chain and want to add three new stores. Which of the following tools will best help you find the most potentially profitable new locations?
High-risk, low-benefit projects
You have been hired by a pharmaceutical company to evaluate its portfolio of systems and IT projects. Which types of projects would be best avoided?
Neural networks
____ are intelligent techniques that parallel some aspects of the processing patterns f the biological brain.
Links to external knowledge bases
_______ are an essential component of a knowledge work system
Reduced workforce, lower outside vendor costs, and increased productivity
_______ are intangible benefits of information systems.
Unstructured
________ decisions are most common at higher levels of management.
Process specifications
________ describe the transformation occurring within the lowest level of the data flow diagrams. They express the logic of each process.
Project management
________ refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints
A PERT chart:
portrays a project as a network diagram consisting of numbered nodes that represent tasks.
System testing:
tests the functioning of the information system as a whole
