MNGT 3100 ch. 11

adequate organization performance is possible through balancing the necessity to get out work with maintaining morale of people at a satisfactory level. What type of management is this?

middle of the road management

______ ______ is the extent to which the leader is task-oriented and directs subordinate work activities toward goal attainment

Initiating structure

_____ leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority

Interactive

work accomplishment is from committed people; interdependence through a common stake in organization purpose leads to relationships of trust and respect. What type of management is this?

Team Management

A _______ counteracts the leadership style and prevents the leader from displaying certain behaviors

neutralizer

_____ is the potential ability to influence the behavior of others

power

The second dimension of follower style is ______ versus ______ behavior

active, passive

An executive who prioritizes the organization's mission and the needs and goals of subordinates, rather than ego gratification and personal success, can be described as a ________

servant leader

The _______ model of leadership focuses attention on the characteristics of followers in determining appropriate leadership behavior

situational

______ are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction

strengths

A _______ for _______ makes the leadership style unnecessary or redundant

substitute, leadership

Two types of behavior that have been identified as applicable to effective leadership are ______-oriented behavior and _____-oriented behavior

task, people

efficiency in operations results from arranging conditions of work in such a way that human elements interfere to a minimum degree. What type of management is this?

authority compliance

______ is people-oriented behavior and is the extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust

consideration

Robert E. Kelley conducted extensive interviews and came up with five follower styles, which are categorized according to two dimensions. The first dimension is the quality of independent, __________ versus dependent, __________

critical thinking, uncritical thinking

Hersey and Blanchard'sSituational Model of Leadership (slide 24)

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Leader and manager qualities chart (slide 14)

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______ leadership refers to individuals who know and understand themselves, who espouse and act consistent with higher-order ethical values, and who empower and inspire others with their openness and authenticity

Authentic

_____ are the distinguishing personal characteristics of a leader, such as intelligence, honesty, self-confidence, and even appearance

traits

________ means being unpretentious and modest rather than arrogant and prideful

Humility

exertion of minimum effort to get required work done is appropriate to sustain organization membership. What type of management is this?

Impoverished Management

______ power is the power coming from a formal management position in an organization and the authority granted to it.

Legitimate

______ power comes from an individual's personal characteristics that command others' identification, respect, and admiration so that they wish to emulate that individual

Referent

A _____ ______ transcends self-interest to serve others, the organization, and society

servant leader

look at level 5 hierarchy chart for exam (slide 5)

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passive, yet independent, critical thinker

Alienated

_____ power refers to authority to punish or recommend punishment.

Coercive

participates actively but doesn't use critical thinking skills

Conformist

_____ ______ to leadership explore how the organizational situation influences leader effectiveness.

Contingency approaches

Thoughtful attention to the needs of people to satisfy relationships leads to a comfortable, friendly organization atmosphere and work tempo. What type of management is this?

Country Club Management

both a critical, independent thinker and active in the organization

Effective

_____ power results from a person's special knowledge or skill regarding the tasks being performed

Expert

neither critical, independent thinking nor active participation

Passive

Other sources of power are.... (3 of them)

Personal effort Network of relationships Information

behavior depends on which style fits with the prevalent situation

Pragmatic survivor

______ power stems from the authority to bestow rewards on other people

Reward

______ ______ clarify the role and task requirements of subordinates, initiate structure, provide appropriate rewards, and try to be considerate and meet the social needs of subordinates

Transactional leaders

________ leaders are similar to charismatic leaders

Transformational

The _____ _______ has the ability to inspire and motivate people to do more than they would normally do, despite obstacles and personal sacrifice

charismatic leader

is the effect that a person's actions have on the attitudes, values, beliefs, or behavior of others

influence

_______ is the ability to influence people toward the attainment of goals

leadership