Mod 9 Quiz Supporting Mobile Devices
Suppose you and your friend want to exchange lecture notes taken during class. She has an iPhone, and you have an iPad. What is the easiest way to do the exchange?
Transfer the files through an AirDrop connection.
Which of these network connections would allow your smartphone to sync your photos to your online account? (Choose all that apply.)
. Cellular
Check My Work You are asked to help change some settings on an older smartphone. When you examine the phone, you find it doesn't have a slot for a SIM card. What type of technology can you confidently say this phone is not using? (Choose all that apply.)
4G 5G . GSM with 3G
Dyane asks for your help to understand why her corporate email is not working as she expects on her tablet. The tablet has no cellular capability, but she connects to Wi-Fi when at work and at home. When she's at a customer site and needs to find a particular email about the customer, she finds that email is not available. What can you tell Dyane about the situation?
Corporate policies don't allow email to be stored on her device.
You're at the store to buy a car charger for your dad's iPhone. There are several options, with many different types of connectors. Which of these connectors should you choose?
Lightning
In an enterprise, when an employee is allowed to use their smartphone for business, which software is used to verify the smartphone satisfies the security requirements needs to protect enterprise data on the device?
MDM
You're trying to cast a video presentation from your tablet to a projector for a training session with some new hires. Although you tested it successfully yesterday, today the connection is not cooperating. You've closed apps you're not using, and you've checked that the projector and the tablet are working otherwise. Of the following troubleshooting steps, which two steps should you do first?
Restart the projector. Restart the tablet
While visiting a coffee shop, you see a poster advertising a concert for a music group you'd love to see. You notice there's an NFC tag at the bottom with additional information about the concert. Which of the following devices would likely be able to read the NFC tag?
Smartphone
A friend calls to tell you they have just dropped their iPhone in water. They ask you what to do. What advice can you give your friend? (Choose all that apply.)
Take the phone out of the case and dry off the surface. Set the phone in front of a cool fan.
You work for a company that provides the same smartphone model for dozens of its employees. While troubleshooting one smartphone that won't connect to the cellular network, you call the provider's tech support number for some assistance. The technician asks for the device's IMEI. What is she trying to determine?
The specific device you're calling about
Jorge has asked you to explain to him how a touch pen can work with his Android tablet. Which of the following are true statements about touch pens? (Choose all that apply.)
A touch pen might use a Bluetooth connection to write on a tablet. A touch pen is made of material that can touch the screen without damaging it. A touch pen might need charging. A touch pen does not use a Wi-Fi connection.
Android and iOS both offer a quick swipe to get to some basic settings such as those that allow you to turn on Bluetooth and adjust brightness. What are these tools called?
Android Notifications and iOS Control Center
