Module 14
Has a short-term perspective
Manager
Limits people's choices
Manager
As a manager seeks to develop her leadership skills, she should be aware that:
Many different styles of leadership can be effective
On your first day as a nursing home assistant, you realize that you and many of your coworkers have little experience in caring for the elderly. This is an example of the ____ element of the path-goal theory
subordinate contingencies
Which of the following are employee-centered leadership behaviors? Check all that apply
- Talking with an employee about her career plans - Helping an employee choose classes to improve his presentation skills - Encouraging an employee who is having trouble completing a task
Vroom used the term ____ to refer to a decision style in which the leader solves the problem or makes the decision using information available at the time
AI
Who should you fire?
Carl is a popular local youth leader who played soccer at a semiprofessional level when he was in college. Carl loves everyone in town, and he has a reputation for being low-key and caring
Participative leadership
Complex tasks
CR - commitment requirement
High (yes)
GC - goal congruence
High (yes)
LI - leader's information
High (yes)
QR - quality requirement
High (yes)
SI - subordinate information
High (yes)
How will you make your decision about which company to study?
I will share the problem with the group and work with them to make the final decision as a group
More concerned with the ends than the means
Leader
CP - commitment probability
Low (no)
A public relations manager plans to delegate crisis communications responsibilities to a subordinate. What characteristic will the manager need to assess of the subordinate prior to delegating responsibilities?
Performance readiness
Supportive leadership
Structured tasks
Darrin's employees are highly skilled, so he allows them free rein to do their jobs. However, if their performance drops below a certain standard, he coaches them and, if performance does not improve, he issues a warning or even terminates them
Transactional leadership
When employees raise problems at staff meetings, Jonna doesn't solve them. Instead, she asks the employees what approaches they would like to try. Her employees know they can suggest any solutions, even those that imply criticism of Jonna's management
Transformative leadership
Achievement-oriented leadership
Unchallenging tasks
Directive leadership
Unstructured tasks
When a manager clearly communicates important goals to her employees and indicates that she will hold them accountable for meeting those goals, she is engaged in ____
initiating structure
In this situation, it is appropriate to choose a ____ leader because the situation is ____. Leader-member relations are ____, taks structure is ____, and leader position power is ____.
relationship-oriented; intermediate favorable; poor; structured; strong
A retail manager for a department store hires associates with experience in purchasing, merchandising, and selling fashion accessories. Each associate manages their department as their own business, without requiring any approvals from the retail manager. Which situational leadership approach is being used by the retail manager?
Delegating
Clarissa strives to keep the department running smoothly, delivering services to customers on time and under budget. A ____, she provides employees with appropriate rewards for a job well done
transactional leader
CO - subordinate conflict
Not used
PS - problem structure
Not used