module 4

The belief ___ outcome (BAO) framework is a method for structuring research questions that are interconnected with information systems within an organization.

Action

Today's Behavioral scientists have created behavioral models that identify actual management behaviors. Based on their observations, researchers offer a set of five management attributes. Which of the following are contemporary management behaviors?

Currency of information Perform work at a fast pace Fragmented activities

Providing visibility is a critical component of the user interface of any SCM.. Typically, a user interface comes in the form of a(n) __ that calls attention to deviations from the norm

Dashboard

Circling or otherwise highlighting items of interest and notating or requesting additional information or explanation provides senior executives with the ability to efficiently communicate throughout the executive's area of responsibility. This is a key element of which business application? Multiple choice question. EIS TPS HRM CRM

EIS

Outcome terminology

Explains the methods used to measure and monitor the belief and action steps of the BAO framework.

Executive information system applications typically provide five major categories of software support. These categories include human resources management, marketing, and which 3 of the following 4 elements?

Financial management Operations management Supply chain management

Select the true statements about the balanced scorecard method for decision making.

In order to get the information they need to create a balanced scorecard, managers rely on output provided from executive support systems (ESS). Measurable outcomes on a balanced scorecard include financial, internal business processes, learning and growth, and customers. The balanced scorecard framework was developed by Robert Kaplan and David Norton and is used to structure an organization's strategic plan and goals using measurable outcomes of organizational performance.*

Belief Formation

Includes information on the way various psychic states including beliefs, desires, and opportunities about the operating environment are formed.

The classical model of management describes what managers do. Classical management theorist Henry Fayol identified the five classical functions of managers which includes:

Organizing Coordinating Planning

This company, purchased by eBay in 2002, is now one of the world's largest merchant service aggregators.

PayPal

exception reports

Pinpoints outliers that vary from the norm. This could be when a production quota falls below forecasted levels or when performance of sales associates falls below a pre-defined threshold

Forecasting reports

Provide information about future expectations and whether current conditions will meet, exceed, or fail to meet these expectations.

Action Formation

Refers to how the psychic states translate into action by the organization.

Brothers Patrick and John Collison, developed a software interface so that websites and apps, such as Lyft's could integrate credit card payment processing with their existing software. They named their company ____.

Stripe

Even though it competes in the same environment as PayPal, both Elon Musk and Peter Thiel were early investors in ___, a business software company that develops software known to integrate well with existing apps. Multiple choice question. Twitter QuickBooks Square Stripe

Stripe

A key attribute of this software is its ability to integrate status reports of multiple logistics reporting software products, providing the manager with increased visibility from a single dashboard. Multiple choice question. Supply chain management (SCM) apps Benefits management apps Compensation management apps Human resources management (HRM) apps

Supply chain management (SCM) apps

Systems help to make the sales process itself more efficient are referred to as which of the following?

Transaction processing systems

Saloonkeeper James Ritty named his 1879 invention "Ritty's Incorruptible Cashier". This became known as the ___, the most common transaction processing system for 100 years. Multiple choice question. cash register ATM machine point-of-sale system Imprinter

cash register

Which of the following should be considered when evaluating alternatives?

costs & disadvantages

Modern business applications technology have made it quicker and easier for retailers to process credit cards, making this device nearly obsolete.

imprinter

A component of a decision support system (DSS) is a methodology for making decisions. This is called the ___ of the DSS.

model

Applications for EIS that focus on the processes involved in producing goods are referred to as manufacturing ______ management systems software

operations

Improved methods of accepting payments are referred to as transaction ______ systems.

processing

The element of a supply chain management application that may include the product development, manufacturing, and inventory processes is referred to as the _____relationship management element.

supplier

By providing a view of the entire system, these systems allow logisticians to identify cost centers and then seek alternatives or otherwise minimize these costs.

supply chain management systems

production reports

track current and predicted future levels of production & whether production goals will be met

Because it determines which decisions are actually implemented, the ___ of the DSS is arguable its most important component.

user interface