Module 8 Consumer Protection

Which of the following describes an effective strategy for protecting yourself against identity theft?

Avoid using unsecured wireless networks

Consumer Fraud

Deceives you into providing personal info

9.) What activities might require you to provide your social security number?

Renting a car.

Final Quiz: 1.) If you've been a victim of identity theft, what should you do after contacting the company that reported the suspicious charge and issuing a credit fraud report?

Report the identity theft to the Federal Trade Commission.

7.) The best way to investigate fraudulent transactions on your credit card is to:

Review your recent credit card statements.

5.) What is the safest way to dispose of old bank account statements?

Shred them in a paper shredder.

Identity Theft

Steals your personal info & Impersonates you

2.) The primary goal of the Consumer Financial Protection Bureau is to:

To protect consumers by regulating financial products and services.

2.) The primary goal of the Consumer Financial Protection Bureau is:

To protect consumers by regulating financial products and services.

6.) It is generally safe to provide your Social Security Number to:

Verified trusted sources that need it.

Pre Quiz 1.It is generally safe to provide your Social Security Number to:

Verified trusted sources that need it.

Which new password is the strongest alternative to the weak password: "ilovedogs"?

{ D. All are secure! } A.) $iL0V3dGs6! B.) LoveDogs18! C.) @EyelUvDawGs D.) All of the passwords are equally secure.

Identity thieves can use your personal information to:

{ D. All the above } A.) Open a credit card B.) Sign up for electricity service C.) Get a cell phone contract D.)All of the above

You may have been a victim of identity theft if...

{ D. } A.) You look at your credit report and notice accounts you didn't open B.) You notice charges on your bank account that you don't recognize C.) Your favorite store e-mails you to let you know their data was stolen D.)All of the above

10.) Consumer protection laws might result in:

{Both A. and B. } A.) Fewer unwanted telemarketing calls. B.) Lower prices at the gas station. C.) Both A and B D.) Neither A nor B

Consumer Finical Protection Bureau

(CFPB) is a U.S. government agency that helps protect consumers by regulating financial products and services, especially mortgages, credit cards, and student loans.

The Federal Trade Commission

(FTC) is a U.S. government agency that protects consumers against false advertising and other unfair business practices.

Steps for Resolving Identity Theft:

1.) Contact the company that reported suspicious charge. 2.) Call a Credit Bureau and Place an initial Fraud Alert 3.) Order Credit Report 4.) Report identity Theft to Federal Trade Commission. 5.) Continue to monitor ur accounts and Credit Report.

6.) Which type of password would be considered secure?

A short phrase from your favorite song.

In which of the following situations should you expect to provide your Social Security number?

Applying for federal student aid

5.) Which document puts you at the LEAST risk of identity theft?

Cash receipts

What is the FIRST action you should take if you suspect there has been a fraudulent charge on your credit card?

Contact the credit card company to report the fraudulent charge.

4.) If you've been a victim of identity theft, what should you do after contacting the company that reported the suspicious charge and issuing a credit fraud report?

Order a Credit Report

3.) Which action will be least helpful if you've been the victim of identity theft?

Ordering your latest credit report.

4.) Which action will be least helpful if you've been the victim of identity theft?

Ordering your latest credit report.

7.) Consumer protection laws are meant to:

Prevent unfair or deceptive business practices.

3.) The safest action to take if someone claiming to be from your bank calls you to ask for account information is to:

Provide only your name and account number.

Which of the following scenarios might indicate that you have been a victim of identity theft?

Your credit report displays accounts you did not open.

Fair Debt Collection Practices Act

aims at doing away with abusive and deceptive practices by those who collect debt. For example, it regulates the hours that collectors may call a consumer and prohibits collectors from publishing a consumer's name or address on a "bad debt" list.

Fair Credit Reporting Act

mandates that the information in your credit report is accurate, complete, and private. This act also gives you the right to view your credit report and dispute incorrect information.

Credit Card Accountability Act of 2009

is a law that makes credit card companies adopt fairer practices. It puts restrictions on when credit card companies must provide your credit card bill, accept payments, and notify you of changes to your fees or rates. It also requires credit card companies to put information on interest payments and the number of years it will take to pay off any debt on your monthly statements.