Module 9 quiz

To create a competitive advantage that is sustainable over time, the international company should try to develop competencies that A. create value for customers and for which they are willing to pay. B. are easy to imitate or substitute for. C. are expensive to develop and maintain. D. imitate those of market leaders.

A. create value for customers and for which they are willing to pay.

Knowledge that is easy for an individual to express clearly in words, pictures, or formulas is known as A. explicit. B. implicit. C. tacit. D.intangible.

A. explicit.

What is the goal of value chain analysis? A. to enable managers to identify which set of activities it will do itself and which it will outsource B. to enable managers to identify whether to enter foreign markets or remain with domestic markets C. to enable managers to identify the true value of the company's stock D. to enable managers to identify the underlying values and belief of the company and its culture

A. to enable managers to identify which set of activities it will do itself and which it will outsource

During the strategic planning discussion, committee members reviewed the current systems in place in the company's manufacturing plant to determine if it could handle the anticipated increased capacity should the company go through with the foreign investment. Which step in the strategic planning process does this reflect? A. quantify goals B. analyze the company's internal environment C. define the company's business and mission D. set corporate objectives

B. analyze the company's internal environment

International firms have found it necessary to institute formal global planning A. to eliminate the practice of informal planning. B. to provide top management with a means to identify threats and opportunities worldwide. C. to promote different courses of action among the firm's managers worldwide. D. to serve as an input for scenario building.

B. to provide top management with a means to identify threats and opportunities worldwide.

The firm's ultimate manager of strategic planning is the firm's A. Vice president for planning. B. chief operating officer. C. chief executive officer. D. board of directors.

C. chief executive officer.

The process by which an organization determines where it is going in the future, how it will get there, and how it will assess whether and to what extent it has achieved its goals is known as A. value chain analysis. B. scenario analysis. C. strategic planning. D. international strategy.

C. strategic planning.

When the international company's planning committee has completed the internal audit aspect of strategic planning, it is ready to examine A. external variables. B. internal production standards. C. the company's mission and vision. D. the company's international strategy.

C. the company's mission and vision.

An assessment conducted on the chain of interlinked activities of an organization or set of interconnected organizations, intended to determine where and to what extent value is added to the final product or service is known as A. economic value added. B. internal analysis. C. value chain analysis. D. SWOT analysis.

C. value chain analysis.