MSB final

Know the speed of the Internet in Korea

21.1

In the context of company culture, which of the following statements is true of Google's "70-20-10 rule"?

70% of time should be dedicated to core business tasks, 20% to projects related to the core business, 10% to projects unrelated to the core business.

multidomestic strategy

A multidomestic strategy requires companies to invest heavily in local human capital and subsidiary human capital, and less so in corporate and international human capital

Karlanium Tech. decides to develop a mobile-based money exchange application for the residents of Farland, a town with limited access to banking facilities. To develop this application, the company hires design and development experts based in Farland and forms a team that understands the needs of the town's residents. Which of the following organizational structures has Karlanium most likely adopted in this scenario?

A network structure

Know what "cultural chameleon" means

A person with high cultural intelligence is able to differentiate features of someone else's behavior that relate to culture and alter their own expressions when a cultural encounter requires it

In the context of the various modes that businesses use to keep their intellectual property safe, which of the following is most likely to be granted a copyright?

A song composed by Rob, a famous singer, for his soon to be launched audio album

Transnational strategy

A transnational strategy provides autonomy to individual units, giving them freedom to adapt to local conditions while still holding them accountable for sharing and transferring knowledge throughout the global organization. onsidered a hybrid because it combines the benefits of the multinational and meganational strategies

In the context of global leadership, which of these is a component of personal integrity?

Adherence to a moral or ethical principle

In the postwar boom of the 1950s, economists such as Moses Abramovitz and Robert Solow believed that several stimuli contributed to economic growth, generating abundant opportunities for international business. Which of the following stimuli contributed the most to economic growth?

Advancing technology

Which of the following has become critical for supply-chain managers to ensure reliability and keep costs down while simultaneously monitoring the overall operation of the global supply chain?

Data analytics

Diraan and Lordan, two countries in the same continent, have different natural resources. In the context of the liability of foreignness, which of the following forms of distances does this illustrate?

Economic distance

Expatriates

Employees assigned from headquarters or another location to work in a foreign market

Non-equity modes

Exporting, Turnkey, Licensing, Franchising

air transport

Fastest and most expensive method of transport. Good for long distances when time is of the essence.

Do know the steps to be offered international assignment

Find Academic Environments that Encourage Global Development Seek Opportunities at Work and Ask for Help Identify your passion Identify your strengths Design your global career Short-term career plan Be Patient and Flexible

_____ are a major factor that makes certain areas more desirable as manufacturing locations

Foreign exchange rates

Know the steps of the innovator's imperative and know examples of each step

GO LOCAL, understand the culture REACH OUT, to HQ and have them look at the probs from new anlge UNCOVER PRINCIPLES figure out why A leads to B

Which of the following products should be produced close to the final customer?

Gasoline

Know why global leaders require a higher degree of presence than domestic leaders

Global leaders, such as expatriates who live and work outside their home country, require a much higher degree of presence than domestic leaders.9 Not only must they successfully settle in a foreign country, but they must also travel back to headquarters and interact and communicate with people there

_____ is the process of influencing others to willingly pursue a positive vision in a worldwide context.

Global leadership

Know what will most likely grant a copyright

Has to be written or recorded, can't be improv, speeches, titles, slogans, lists of ingredients, ideas, procedures, methods, or systems.

Understand and know examples of low-cost approach

Have lowest operation costs

Graph

High forces for globalization: Low forces for localization (Meganational) High forces for localization (Transnational); Low forces for globalization: High forces for localization (Multidomestic)

_____ is the abilities, skills, experience, and knowledge possessed by individuals.

Human capital

Brainware

Human capital infrastructure

In the context of the value chain functions, which of the following functions ensures that a company has employees with the right mix of skills who are adequately trained, motivated, and compensated to perform their value creation tasks by following the organization's strategy and creating value?

Human resources

Understand the context of innovation as a tool for global growth

INNOVATION: combo of new or existing ideas to create market value

Know the difference between innovation and invention.

INVENTION: new concept of product that derives from ideas or from scientific research

Identify a true statement about the globalization of research and development (R&D).

In Asia, R&D is increasing at a rate faster than the growth of countries' gross domestic product (GDP).

In context of value chain analysis, what who is a support function?

InfoSystems and HR

Know the definition, have a good understanding of patent and know examples of it.

PATENT: Legal protection from Gov that stops people from making, using, or selling your invention for a set period of time.

Performance Management

Performance management thus has three successive phases: setting goals and objectives; evaluating and reviewing performance, providing feedback; and linking goal achievement to compensation and development outcomes

Know a few true statements on value creation

Process of maximizing diff between cust's willingness to pay and cost of product

value capture.

Process of maximizing portion of value that the company keeps

Jeremy believes that as the head of his department, he has the power to help provide purpose to employee goals and enable them to see how their goals make a difference to the company. Jeremy's belief represents the third component of the _____.

RAP framework

RAP framework

RAP stands for (1) recognizing and reviewing past behaviors, (2) aligning future behaviors for improved performance, and (3) providing purpose for those future behaviors.

Know the facts about physical infrastructure in a given county.

Raw materials, manufacturing equipment, transportation networks, energy resources

low value-to-weight ratio

Raw steel and gasoline, on the other hand, have very low value-to-weight and value-to-volume ratios. These products are expensive to ship relative to their final price

Local responsiveness.

adjusting or creating an approach to meet the differentiated needs of local markets, of local customers, of local stakeholders such as government officials and employees, and of suppliers and distributors

Offset agreement

an agreement wherein a supplier agrees to buy products from the party to whom it is selling in order to win the buyer as a customer and "offset" the buyer's production costs

The research team at Life's On Laboratories have been working on the creation of new medicine that could effectively treat Alzheimer's disease at a faster rater without facing the side effects that are usually caused by the existing medicines. After a decade-long research, the team at Life's On successfully formulated a unique composition to treat the disease, which would make a significant contribution to the healthcare industry. In this scenario, the new and unique medicine developed by the research team at Life's On Labs exemplifies _____.

an invention

Trade secret

any info that provides a business with a competitive advantage, but isn't shared openly

In the context of global leadership, unlike general competencies, company-related competencies _____.

are not transferred to other companies easily

international human capital

knowledge of global best practices, global industry standards, international trade laws, modular systems and processes, cross-border industry networks, and other experience applicable across multiple companies and countries

A functional structure organizes a company's units by.

functional roles

Heross Plastic Inc. is one of the largest producers of plastic goods and appliances. If it decides to do all its exports by shipping the goods by sea, then it is most likely to:

get its goods delivered later when compared to air transport

Know the definition of stretch goals in the context of foundations of culture

goals for company-level objectives that stretch workers

Know the definition and examples of network structure

groups for project, then disbands.

What kind of companies should avoid choosing export as its entry mode?

heavy, bulky, or time-sensitive products or when target country produces same good

Drtu Technologies is a leading media house in the country of Trubha. It has employees who are highly skilled and possess vast technical knowledge about each of the processes that they use in their day-to-day tasks at work. Given the scenario, it can be said that Drtu technologies has a high-quality _____.

human capital

Howard is a professor of international business at a state university. After each semester, he asks his students to fill out a questionnaire that identifies their passions and strengths. In this questionnaire, the students are also required to design their ideal global career tracks and outline their short-term career plans. In this scenario, Howard is helping his students _____.

improve their overall global leadership ability

In context of strategy, growth occurs when a company can ....

increase profits

Know why someone would NOT agree with the idea of divisional structure

inefficient knowledge flows between units and high coordination costs

The need for individuals to understand local market problems, to reach out to others globally to search for unique solutions to the problem, and to uncover the causal relationships found within that foreign knowledge to ensure it is correctly applied to the local problems is referred to as the _____.

innovator's imperative

Lionshash Inc. wants to localize its brand in various countries. Before entering the Keonesse market, Lionshash promotes Fred, who grew up in Keon and has also worked with Lionshash for almost a decade. In this scenario, Fred will be beneficial for Lionshash as he would have a better sense of _____.

intracultural variation

Unlike multidomestic companies, meganational companies:

invest more heavily in corporate and international human capital.

collaborative consumption

joining together as a group to use a specific product more efficiently

Magnolia Inc., an American software development company, has opened a call center in India. The company has hired Indian employees to work in the call center. This scenario is an example of _____.

offshoring

When a company follows a multidomestic strategy, _____.

the human resource practices can be adapted to local employment customs

Know components of personal integrity

adherence to a moral principle and continual self improvement

In context of organizational structures, know the definition, examples, and have a good understanding of functional structure

Organizing a company based on what people do

Understand matrix structure, know examples and definition.

Organizing along multiple dimensions like geography, function, and division.

Competitive advantage

A condition that puts a company in a superior business position.

In the context of the primary value chain functions, which of the following exemplifies the production function?

A doctor at the CityCare Clinic treats a patient.

_____ is a problem that limits a subsidiary's ability to transfer knowledge across other subsidiaries because of the inability of other subsidiaries to understand knowledge provided to them.

A foreigner problem

Codetermination

cooperation between management and workers in decision-making, particularly by the representation of workers on boards of directors.

As the managing director of EQ Solutions, Robert Cavalrie believes that having a global mind-set means bringing in the best ideas from different locations and being open to doing things differently. Which of these statements opposes his assertion?

Applying a global mind-set is all about understanding what is going on in the world.

peer economy

As items move from physical to digital items, the GDP is altered, which is misleading in terms of the revenue generated from/impact of these items. User-generated content that is created for no wage and is offered at no cost (e.g., Facebook wall posts) but do involve costs, such as the creator's time, which doesn't show up in GDP statistic. Traditional sources of security and entitlement are gone. We are moving toward a winner-take-all economy.

Know the definition of copyright.

Available to authors, movie makers, musicians, and artists for IP

Know examples of master franchise arrangement

BrgrKng, Papa John's, can make sub-franchises in area

Know the definition and have a good understanding of what Turnkey operation is and know a few examples

Build, then hand over the keys

In the context of global integration, which of the following is a way by which a company can lower its per-unit costs?

By centralizing production

consequences of having the busiest ports in the world.

China exports so many goods that it is responsible for seven of the 10 busiest ports in the world. What does this mean for international businesses? China's investment in transportation makes it technologically easy for global firms to manufacture in China and ship to other markets21 and for Chinese businesses to export their products abroad

Global HR Function

Contributing to Business Decisions, Providing HR Expertise, Delivering HR services

Jacob, a human resource representative in Widget Corp., recruits candidates from the United Kingdom. Which of the following behaviors is most likely to be insulting to the candidates?

Conversely, being emotionally expressive or confrontational with a candidate from the United Kingdom would be insulting and detrimental.

Cooper Inc., an American computer manufacturing company, procures motherboards for its computers from Chinese motherboard manufacturers instead of producing them internally. Given this information, it can be said that:

Cooper is likely to save millions of dollars of investment.

In the context of organizational structures, identify a difference between a functional structure and a network structure.

Coordination is hierarchical in a functional structure, whereas coordination in a network structure is in the form of cross-functional teams.

differentiation strategy

Create value for custs

Definition of innovation - Brian Junling Li, VP of Alibaba Group

Innovation doesnt come from organized plans. It comes from our preparedness to deal with the uncertainty of the future

Which of the following statements is true in the context of innovation as a tool for global growth?

Innovation is the combination of ideas to create something desired by customers.

Bureaucratic

Involves following rules and procedures

Normative

Involves following values and social norms

Personal

Involves frequent human interaction

Output

Involves holding people accountable for results

In the context of organizational structures, which of the following statements is true of a divisional structure?

It allows a company to develop specific and unique offerings for each target group.

Know the disadvantage of having a trade secret for a tangible product.

It can be easily reverse engineered

RomTan is a personal care items manufacturing company. It focuses on increasing profitability by customizing products, services, and operations so it can respond to the differentiated needs and preferences of customers and employees in each of the countries where it operates. Given this information, which of the following statements is most likely to be true of RomTan?

It invests more in local human capital than in international human capital.

Aelrion Inc. has adopted a meganational strategy. Which of the following statements is most likely to be true of Aelrion Inc.?

It is centrally managed.

Which of the following statements is true of corporate human capital?

It is knowledge about the policies, procedures, and goals that are constant across a company's global operations.

NEHunt.com sells artifacts from small handicraft shops around the world. It provides a medium to sell various products with a secure payment system. It showcases products from the small handicraft stores and creates an attractive audience for new and innovative products. Which of the following statements is true of NEHunt.com in this scenario?

It sells differentiated products from a standardized platform.

Jeole Handicrafts produces its artifacts in its home country. It then exports some of its goods to other countries. Which of the following statements is true of Jeole Handicrafts in this scenario?

It will not have to distribute large inventory in the countries around the world.

Know the difference between Japan and the United States in the context of communication technologies'

Japan has fiber optic, us dsl

performance management

Job evaluation Goal setting Performance measurement Appraisal and feedback Compensation and benefits Rewards and recognition

Equity Modes

Joint Ventures, Wholly Owned Subsidiaries

Varan Inc. is a company based in the country of Jeova, and it wishes to enter a foreign market. If it uses the equity mode for its international expansion, then which of the following entry modes is Varan Inc. most likely using?

Joint ventures

In the context of choosing an international strategy, which of the following exemplifies a scenario where a company has adopted a transnational strategy?

Jui-Kan Goods develops goods that are supplied locally as well as in the global market, allowing for the flow of information across borders.

Trademark

Legal protection of a recognizable brand name, design, or logo that calls a specific product to a customer's mind

Know when to use joint venture and have a good understanding of joint venture

Less risk

Know why someone would reject the idea of functional structure.

Limits interaction between groups, so they can't respond to market needs as well

Joshua is a leadership development analyst at ComNations. He asserts that his company needs global leadership among individuals who can influence decisions that are made across national borders, but it struggles to develop people with global leadership skills. Which of these statements supports his assertion?

Low-level managers lack the interest to develop their own global leadership as a high priority.

Know which of the following companies is the world's largest transporter of shipping containers today.

Maersk line

Chandler is a manager at Zion Inc., a Canadian smartphone manufacturing company. Chandler believes that Zion should procure smartphone components from abroad instead of producing them in-house. Which of the following statements supports his belief?

Making components in-house requires a company to develop production expertise that takes considerable time and effort.

Market Savvy

Market savvy a leader's ability to be accountable for the products and services they deliver in a local market

Know the definition of control system and have a good understand of it.

Means by which HQ can force compliance from global subsidiaries

Which of the following is a true statement that strengthens the argument that a network structure is not suitable for the military?

Network structures are fluid and flexible.

_____ is control that get subunits to adhere to the values of the organization.

Normative control

Garcia requires money to pay off debts that have been building up for a while. She chooses to borrow from an online money-lending site. She visits the site and enters the required amount along with the other necessary information and waits to hear from prospective lenders. The site that Garcia has used would receive a certain percentage of the loan amount as its fee. In this scenario, which of the following is Garcia most likely to use to find people who could give her the loan?

Sofi

_____ is company knowledge within a specific location.

Subsidiary human capital

shared economy

System in which an owner rents something they are not using through peer to peer service Ex. AirBnb, Turo

Know disadvantage in using export as an entry mode

Tariffs

Alton and Co., a technology company, adopts an informal structure for its projects. To execute a project, the company forms a team by bringing together experts from various departments such as research, design, production, sales, and customer service. The team is dissolved after the completion of each project. Which of the following statements is most likely to be true of Alton and Co.?

The company is able to respond to rapid and frequent change.

Leugeot Cycles, a leading bicycle manufacturer, operated based on the idea of modular design principles. It uses a common modular platform, which can be configured based on consumer needs in different countries, for its bicycle models. In this scenario, which of the following statements is likely to be true of modularity?

The company is likely to be able to achieve economies of scale

Which of the following factors affects a firm's decision about production location?

The economic climate of a location

Saoros textiles, which exports its goods to foreign nations, lacks expertise in lobbying activities. It obtains a partner to handle these activities. Which of the following internationalization entry tactics is Saoros using in this scenario?

The entry tactic of ally

When Hrojo Chemicals engages in international business through a turnkey operation, it becomes responsible for developing the facility required to run a chemical factory in a foreign nation, along with the tasks of making the utility operational, training the staffs, and finally handing over the operations to the local owners. In this scenario, which of the following internationalization entry tactics is being used by Hrojo Chemicals?

The entry tactic of make

Moore's Law

The prediction that data processing power will double every 24 months

Plethoda Inc. has always restricted itself to shipping its leather manufactured goods to other countries by sea. In the context of transportation networks, which of the following statements is true when Plethoda chooses to ship its products by sea?

Their shipping is limited to coastal ports

In the context of internationalization entry tactics, which of the following statements is true of joint ventures?

They can be formed to enter the home market of one of the parent companies.

In the context of the modes of entering a foreign market, which of the following statements is true of equity modes?

They include joint ventures.

Which of the following is true of leaders who possess functional excellence?

They listen to others outside their team and functional units and engage them in decision making.

Identify a true statement about global leaders.

They must have knowledge of the different markets in which they work.

transportation networks

This area studies the movement of people, goods, and information. Major topics include the use of vehicles and other modes of transportation as well as the transportation networks required to move large amounts of finished goods and raw materials.

Think about if a company has a huge employee turnover, what strategies should a company adopt to combat turnover?

To combat turnover, companies use tactics such as offering an attractive compensation package, cultivating appealing growth opportunities, building sound relationships between leadership and managers, and providing the opportunity to achieve a healthy work-life balance.

development and training

Training (on-the-job and off-the-job) Talent assessment and reviews Succession planning Career management Coaching and mentoring Leadership developme

Large container ship was introduced by Maersk and is called ________.

Triple E

Know the difference between the research and development (R&D) trend in the US when compared with other nations

US R&D spending is highest, and mirrors GDP

In the context of choosing an international strategy, which of the following is a difference between a meganational strategy and a transnational strategy?

Unlike a meganational strategy, a transnational strategy promotes knowledge flow throughout an organization, regardless of where the ideas originate.

In the context of the various modes that businesses use to keep their intellectual property safe, which of the following is a difference between a patent and a copyright?

Unlike a patent, a copyright is granted to authors of artistic work

Which of the following is a difference between efficiency-enhancing innovations and market-creating innovations?

Unlike efficiency-enhancing innovations, market-creating innovations create a new class of consumers

Which of the following statements correctly presents the difference between the speed of the Internet in Korea and in Africa?

Unlike in Africa, the average speed of the Internet in Korea is 21.1 Mbps.

In the context of organizational structures, which of the following is a difference between a matrix structure and a network structure?

Unlike in a matrix structure, in a network structure, a company constantly introduces new people with new ideas into the organization.

In the context of using internationalization entry tactics, which of the following is a difference between exporting and licensing?

Unlike with an exporting entry mode, allying is the only entry tactic available with a licensing entry mode.

In globalization context know facts from the book about research and development (R&D)

Used RD in HQ, then pushed products internationally, that has been changing in last decade. US, China, and Japan spend most on RD to fill market in China and India

Know examples of skill shortage under human capital.

When people don't have the HC for a job (very bad in Japan, and fear in UK with Brexit)

Recruitment and selection

Workforce planning Employer branding Recruitment Selection Induction and socialization Termination and outplacement

The nation of Baltonia uses digital technology to run its administrative and government operations. The nation's research and development team is planning to build an electronic platform that will enable its citizens to file their taxes and health insurance claims. Also, the same platform will enable the people to vote. This electronic platform that Baltonia plans to develop is similar to the electronic platform used in Estonia called _____.

X-Road

Know the definition and know examples of ethnocentrism bias

a bias indicating that customers prefer local brands over foreign brands and are willing to pay more for local brands even when the quality is inferio

What makes a leader high in contextual resilience?

a leader's ability to anticipate roadblocks and find better ways of doing things in a complex, cross-border environment

Service mark

a legally registered name or designation used in the manner of a trademark to distinguish an organization's services from those of its competitors.

Structural risk

a measure of a firm's difficulty when relationships with vendors do not work as expected

Operational risk

a measure of a firm's inability to document the work remote employees do, describe the different situations they might face, and direct their responses in each scenario

Powell Motors, an automobile manufacturing company, manufactures and customizes cars based on the needs of its customers. It increases profitability by responding to the differentiated preferences of customers and employees in each of the countries where it operates. It is evident that Powell Motors pursues _____.

a multidomestic strategy

Know examples of wholly owned subsidiary and know the definition.

a new legal entity set up for operation in a foreign market that is legally a separate company but is fully owned by the parent firm

Peer-to-peer lender

a transactional company that lets people lend money to other people with specific terms, then they receive a fee of 1-5% of the loan Ex. Sofi

Human Capital

abilities, skills, exp, and knowledge possesed by individuals

Global mind-set

ability to scan the global market and bring together ideas from diverse contexts

What is required to exhibit high cultural intelligence

able to differentiate features of someone else's behavior that relate to culture and alter their own expressions when a cultural encounter requires it

Location-specific human capital is employees' knowledge about their company's:

about the company itself—its unique culture, routines, and systems

NewBizHelp works with small and growing new businesses and guides them through the initial hurdles of a start-up. It is specific about its clients and serves only particular business sectors. It works with a start-up to provide them office space, legal and accounting guidance, computer and technological services, and other prerequisites required to run a business. In this scenario, NewBizHelp is considered a _____.

business incubator

Which of the following is likely to happen to ABC Inc, a successful company in the domestic market, when it is the first entrant into a foreign market?

captures a leadership position, enabling it to control critical resources such as distribution channels and to build up buyer-switching costs, particularly where network effects or branding are important.

Efficiency-enhancing innovation

changes to existing products or ideas that make them lower cost (aldi)

Key performance indicators

clear-cut instruments to quantify whether individuals are on the right track to helping a company achieve its strategic objectives

Subsidiary human capital

company knowledge within a specific location

Adam, a manager in Widget Corp., knows how to get things done in the organization. He understands where to get answers, how to fill out forms, and how to do the work required in the company. Given this information, it can be said that Adam is most likely a manager with _____.

company-specific human capital

corporate human capital

company-specific knowledge, skills, and abilities that transcend any particular location within the entire global company, not simply the collective knowledge of the staff at headquarters

A contextual element that makes global leadership different from leadership in general is _____.

complexity, (2) flow, and (3) presence

global manufacturing cluster are and know examples

concentrate suppliers and producers of a given industry in the same geographic location,Italy, cars and leather; France, fashion; S. Africa, mining machines; China, garment

In the context of developing global leadership competencies, one of the steps that employees should take to be offered international assignments is:

conducting informal interviews with managers whose geographic areas of focus interest them.

Know the definition of alliance

contractual partnership

In context of entering a foreign market a greenfield operation ....

create the subsidiary company from scratch

Presence

degree to which an individual is required to move physically across geographic, cultural, and national boundaries, and not just communicate across those boundaries through the use of technology

The human resource department of AlliedTech, identifies and nurtures new leaders who can replace old leaders when they leave the firm. In this scenario, it can be said that the HR department of AlliedTech is engaged in _____.

development and training

open innovation platforms

electronic platforms through which people from different companies and independent contractors work collaboratively with internal R&D staff to innovate

Know benefits of shipping container standardization

enabled this kind of specialized ship, which in turn has increased efficiency and reduced costs in the shipping industry.

X-Road

essentially, online government system that's safe and boosts efficiency

Advantage of network structure

fluidly respond to rapid and frequent change

TradeyCloth is an apparel manufacturing company in Belwick, a city in the United States. The human resource (HR) department of TradeyCloth is working with the customers in the city and learning about their lifestyles and expectations. In this scenario, the HR department of TradeyCloth is engaged in developing _____.

local human capital

Del Bottling, a manufacturer of glass bottles, chooses to process the production of sheet glass in the country of Bojinia, a neighboring country, where labor costs are relatively low. In the context of a mega national strategy, Del Bottling has exploited _____.

location economies

In the context of a mega national strategy, _____ refer to the cost advantage of performing each stage in the value chain at the lowest cost for that activity.

location economies

Know examples and definition of location-specific human capital

location-specific human capital, knowledge relevant or applicable to a particular market

Strategic objective

long-term organizational goals that help make a strategy successful

Know advantage a company will have by exporting its products

low cost, flexibility, fast learning curve-economies of scale

Amber Inc., a smartphone manufacturing company, produces high-quality, low-cost products. It effectively manages its supply chain. Its supply-chain members use environmentally friendly work practices. It can be said that Amber's supply chain is most likely to enable Amber to:

maintain its reputation as an ethical organization.

Which of the following is a likely reason for the fact most companies do not have sufficient global leaders among their ranks?

many organizations struggle to develop people with global leadership skills

meganational strategy

meganational strategy emphasizes coordination and integration across business units to provide a common platform for the company

Know arguments that a network structure is not suitable for military

military needs rigid hierarchy

To make in-house production worthwhile, a company must make at least the _____.

minimum efficient scale

Through _____, people from different companies and independent contractors work collaboratively with internal research and development (R&D) to combine new or existing ideas to create marketable value.

open innovation platforms

Complexity

operating in multiple countries, dealing with various cultures, and, most important, recognizing that optimal solutions will vary across different countries

Ivory Inc., an American publishing company, outsources content writing work to Kuber Inc., an Indian content services company. Ivory is unable to document the work that employees of Kuber do in the production process. Moreover, it finds it difficult to stipulate what the actions of these employees should be in the production process. This scenario illustrates that Ivory is subjected to high _____.

operational risk

In context of organizational structures, know the definition, examples, and have a good understanding of divisional structure

organizing a company's groups by the products they make, the customers they serve, or their location.

Know the definition of contract employee

paid by the job

Know disadvantage associated with joint ventures

probs w partner (diff goals, might steal IP)

Modular design

process, product, or service is divided into components that can be changed independently and then reintegrated into the system

Global integration

process-company combines diff global activities so all parts of organization use the same methods. Localize globally.

In the context of organizational structures, when companies use both _____, it is called a multidivisional structure.

product and geographic divisional structure

Market-creating innovation

products or ideas that meet needs of new market (smart phones (when they were new))

As a manager, Clair is concerned with helping her team members achieve their full potential. After every quarter, she meets with them to discuss their individual goals in the company and how she can help them attain those goals. Her objective during these meetings is to identify potential leaders and help them build leadership competencies. In the context of the RAP framework, Clair is _____.

recognizing which team member has the aptitude to become a leader

Why would someone be against licensing

removed from customers, less control

In the context of the modes of entering a foreign market, equity modes:

require a large investment.

The human resource (HR) department of SpadeSlice Inc. is evaluating and reviewing the performance of employees based on the data provided by the operations team. In this scenario, the HR department of SpadeSlice is in the _____ phase of performance management.

second

GlobalHead Foundation is a profit-making organization that conducts welfare programs for differently-abled children. It strives to keep its pace with its competitors and comes up with equivalent programs that can benefit the children. Recently, the management of GlobalHead had ideas that could put it in the forefront of the healthcare sector. However, the company has been reluctant to take risks and go beyond its usual workflow. In this scenario, GlobalHead is required to _____.

set a stretch goal

In the context of foundations of culture, _____ are company-level objectives that require the company to do something beyond what others might reasonably expect, pushing efforts in new directions or to new levels.

stretch goals

Daffodil Inc., an American publishing company, began outsourcing content writing work to Pride Inc., a content services company in Mildrid, a country in Southeast Asia. Tensions arose between the two companies when Pride failed to deliver content to Daffodil on a predecided date. Even though Pride continues to be Daffodil's outsourcing vendor, the relationship between the two companies has become problematic. This scenario illustrates that Daffodil is subjected to high _____.

structural risk

Horizontal coordination

subsidiaries can communicate and coordinate work among themselves

Enterprise resource-planning system

technology that helps firms gather all relevant information into a single database, represent all business functions in a module, and provide access to data in real time

Know the definition of functional excellence.

the ability to collaborate with different units and functions within the company

Understand collaborative synergy

the ability to create an environment where people understand that success for one member of the team means success for all members of the team

Critical behaviors

the few key areas of activity in which meeting strategic objectives are absolutely necessary

LocL human capital

the knowledge, skills, abilities, and other attributes that make up the location-specific experiences of employees in a particular country or market

Snaine Fashions has launched its new collection of designer bags. It uses its registered logo at the front of all its branded bags. The brand logo is attractive and symbolizes the class that the brand name carries. The logo also helps customers quickly recognize and associate the bags with its maker. In this scenario, the logo being used by Snaine Fashions is a _____.

trademark

The government of Ethipeo seeks the help of Newrange Refineries, which has its home base in the country of Lisdon, in building an oil refinery in Ethipeo. Once the setup is complete, technicians from Newrange would require to train their workers at the new oil refinery in Ethipeo. Once all the staff members are trained to operate and maintain the facility, Newrange will hand over the keys to the government of Ethipeo, which would operate it then on. This scenario exemplifies the entry mode of _____.

turnkey operation

How can customers become competitors in context of different foreign market entry modes

turnkey operations - Because the projects are fully functional upon delivery, customers can sometimes begin competing with the original firm using the design and knowledge they gained from the turnkey company.

Eckon Technologies, a shipping container manufacturer in New York, has received an order for the construction of 600 shipping containers. If the shipping containers have to be standardized as per the Maersk's Triple-E class specifications, Eckon will have to maintain a standard size of _____.

twenty feet and forty feet

Intracultural variation

understanding of differences within a nation and the ability to identify local preferences that are irrelevant for global companies

Corporate Vision

understanding the company's overarching objectives and helping individuals stay focused on these objectives

performance-improving innovation

upgrade - improve existing product to meet customer needs(cars)

Areon Logic Systems is a company that provides ample facility and flexibility to its workers. It uses cloud-based servers for all its official data allowing employees to telecommute to work. In this scenario, Areon Logic can be referred to as a _____.

virtual organization

Virtual organization

work from home

Know examples of licensing and have a good understanding of how it works

you let someone use your brand (Disney Japan) and get royalties