NLP Practitioner
Describe the frame and tell when to use it. Relevancy:
"How does __________ relate to the outcome agreed upon? Used to keep things on track.
Describe the following frames and tell when to use them. Evidence:
"How will you know when you have it?" "What will you accept as evidence?" Can be used to direct attention to a representation of a desired state/completion.
What is the "Agreement Frame" and when would you use it?
"I agree and..." "I respect and..." "I appreciate and..." Use it in rapport to keep a meeting going when there are additional or subsidiary inputs. Chunk up as per the negotiation model. It presents an opposing point of view without losing rapport.
What is a conditional close and when would you use it?
"If you do this, I'll do this." "So if I can do X, will you do Y?" Use in negotiation and selling.
Identify the Meta Model violations in each of the following sentences and indicate what the appropriate Meta Model challenge would be. He makes me happy. It's wrong to cheat I regret my decision Nobody ever pays any attention to me Sue loves me Susan hurt me I'm angry I should study harder.
• He makes me happy. [CauseEffect:] How specifically? How does he make you choose to be happy? • It's wrong to cheat. [Lost performative:] Who says it is wrong to cheat? • I regret my decision. [Simple deletion:] You regret your decision about what? [Nominalization:] What where you deciding? • Nobody ever pays any attention to me. [Lack of referential index:] Who, specifically, doesn't pay any attention to you? [Universal quantifier:] Nobody? • Sue loves me. [Presupposition:] How do you know she loves you? [Mind Read:] How do you know she loves you? What does she do that lets you know she loves you? • Susan hurt me. [Causeeffect] How specifically did Susan hurt you? How does Susan make you choose to feel hurt? • I'm angry. [Simple deletion:] About what specifically? • I should study harder. [Modal operator of necessity] Why specifically should you study harder? What do you think would happen if you didn't?
What are the steps in eliciting a strategy?
1. Can you remember a time when you were totally x/d? 2. Can you remember specific time? 3. As you go back to that time now what was the very first ting that caused you to be totally x'd? Was it something you saw (or the way someone looked at you)? Was it something you heard (or someone's tone of voice), or was it the touch of someone or something? What was the very first thing that caused you to be totally x'd? 5. After you (saw, heard, felt) that, what was the very next thing that happened as you were totally x'd? Did you picture something in our mind? Say something to yourself or have a certain feeling or emotion? What was the very first thing that caused you to be totally x'd? 6. After you (list previous), did you know you were totally x'd or...(Repeat steps 5 and 6 until complete). Watch for predicates, eye patterns, rep system and convincer.
Define the steps used to install a strategy.
1. Clean up negative K, if any 2. Elicit any currently used strategy of a similar nature 3. Design the Strategy 4. Anchor the steps of the strategy 5. Chain the Steps Together 6. Test: Does client use it? Also: Rehearsing, Reframing, Metaphor, Anchoring, Dissociated State Rehearsing
What are the 6 most important Prime Directives of the Unconscious Mind?
1. Stores memories 2. Organizes memories 3. Represses memories with unresolved negative emotions. 4. Presents repressed memories for resolution. 5. Runs the body. 6. Preserves the body
List and describe the basic steps in modeling.
1. find someone whose behavior is worth modeling a model of excellence 2. Find their (a) beliefs and values (b) strategy (c) physiology 3. Install this in yourself 4. create a training 5. train others
What is a strategy?
A specific Syntax (ordered sequence) of external and internal experience which consistently produces a specific behavior or outcome.
What is the relationship of strategies to submodalities?
A strategy is a sequence of representations leading to a specific outcome. Submodalities are further distinctions of each of the steps (modalities) used in the strategy. Set modalities are at a more specific level than strategies.
What is Neuro Linguistic Programming?
A study of excellence and a model of how individuals structure their experience. Neuro: The nervous system through which our experience is processed via five senses: VAKOG Linguistic: Language and other nonverbal communication systems through which our neural representations are coded, ordered and given meaning. pictures, sounds, feelings, tastes, sells, words (self talk) Programming: The ability to discover and utilize the programs that we run NLP is how to use the language of the mind to consistently achieve our specific and desired outcomes.
What is an anchor?
Any time someone is in an intense state and at the peak of that experience, if a specific stimulus is applied, then the two are linked neurologically creating an anchor. This can occur naturally or be set off intentionally.
Describe how you would discover how your client stores time. then, elicit your own Time Line and draw a picture of it on your paper.
Ask client to point to the direction of the past; then point to the direction of the future. Always note all analog behavior in elicitation. DRAW YOUR OWN TIME LINE.
What is the difference between association and dissociation, and when is each useful?
Association see picture through your own eyes. Dissociation see picture as an observe, see your body in the picture. Association is useful for access to Kinesthetic(as in Present State in Swish Pattern) Dissociation is useful to separate self from access to kinesthetic (as in desired state in swish pattern or for goal setting)
What are 5 NLP insights into conducting successful meetings?
BEFORE THE MEETING: 1. Have as few regularly scheduled meetings as possible. OPENING THE MEETING: State the outcome and evidence procedure DISCUSSION: CLOSING THE MEETING: Summarize the outcome(s). Backtrack frame. State next step(s). GO FOR IT.
How is NLP useful in successful selling?
By establishing the strategy of the prospective client, it is possible to match strategies with predicates and with mirroring, etc., in order to give that client your message in his language and achieve favorable outcomes for both the client and yourself.
When do you do chaining anchors?
Chaining is a technique that is used when the desired/resource state is significantly different from the present state and the present state is a stuck state. (me) For example: procrastination
What is secondary gain?
Client has/gets greater benefit from the problem than the reason for getting rid of the presenting problem. Hidden reasons for not changing.
What's the difference between a "context" and a "content" reframe?
Context Reframe: big abstract picture. Content or meaning Reframe: detailed picture context-finding another context where the same behavior would be appropriate. Think of a different context in which the person will respond differently to the same behavior. content or meaning-chaning the content of the experience. "What else could this behavior mean?" Or internally think of an opposite frame or a different meaning. "What is it that this person hasn't noticed (in this context) that will bring about a different meaning, and change his response?"
What is mapping across and what is contrastive analysis?
Contrastive Analysis- Eliciting modalities of two pictures (internal representation) And looking for the difference in submodalities to find possible drivers. Mapping Across-Changing the sub modalities of one internal representation (picture) of the sub modalities of another internal representation (picture) Mapping across includes contrastive analysis.
Which of the following is sensory based(s) and which are hallucinations(h)? Her lips puffed and the muscles on her face tightened. She was relieved. The volume of his voice was diminished. She cringed. He looked cold. He showed remorse. His pupils dilated.
S H S H H H S
What are SMART goals?
S - specific, simple M - measurable, meaningful A - As if now. achievable. All areas of life R - realistic, responsible/ecological T - timed. Toward what you want.
List 6 modalities of calibration.
Skin color Skin tonus (the tone of the muscles under the skin) eye focus and pupil dilation Lower lip size Breathing (rate and location) Posture
Translate the following sentences into a different representational system: Things look good It is so quiet that you can hear a pin drop. You are really fired up! That sounds like a great idea. People don't see me as I see myself. Your words leave a sour taste in my mouth. Every daay above ground is a great day!
Things are feeling fine. Sounds good to me. There's a calm in the air. You really resonate! You look motivated! That looks like a great concept. I don't sound to them like I sound to myself. Your words give me a bad feeling. Every day feels great!
What is a "Pattern Interrupt" and when is it useful?
This is a method of interrupting a pattern of behavior in order to disrupt that behavior. If you interrupt a pattern of behavior early enough and enough times - the interrupt becomes part of the new behavior. Useful to allow the client to interrupt and change a pattern of behavior.
What is the difference between voice tone, tempo and timbre? Why is it important to learn?
Tone is pitch (high or low) Volume (loud or soft Tempo is speed (fast or slow) Timbre is quality (harmonic contentmelodious, resonant, strident, whining, raspiness) It is important because matching these elements of the voice allows us to establish rapport rapidly and to maintain rapport through matching and mirroring of voice. Also for delivering embedded commands and tonal/analogical marking.
What are 3 major elements and successful submodality interventions?
Universals Drivers Speed
What are "values" and why are they important?
Values are what is important to us. They determine how we decide whether our actions are good or bad, right or wrong and how we feel about our actions. Important because they're the way we judge good and bad, right and wrong, appropriateness and inappropriateness-and thus they determine our motivation, thereby our behavior.
List six visual, six auditory and six kinesthetic submodalities.
Visual: black & white or color?, Near or far?, Bright or dim?, location?, size of picture?, Associated/Dissociated?, Focused or defocused? Auditory: location? direction, internal or external?, loud or soft?, fast or slow?, High or low (pitch), Kinesthetic: location, size, shape, intensity, steady, movement/duration, vibration
Describe the frame and tell when to use it. Backtrack:
When someone is wandering, bring them back on track. "In a few minutes I'm going to ask you to backtrack." It reviews the information presented.
Describe the frame and tell when to use it. Contrast:
When two things are compared - I.E. "If we charged you $10,000 a month...but we're not going to charge you that, we are going to charge $1000 per month." Allows for displacement of resistance.
Describe 10 Meta Programs.
a.External Behavior:Introvert/Extrovert b.Internal Processes: Intuitor/Sensor c.Internal State: Thinker (Dissociated)/Feeler(Associated) d.The Adaptive Response: Judger/Perceiver Complex: 1. Direction Filter 2. Reason Filter 3. Frame of Reference Filter: 4. Convincer Representational Filter: 5. Action Filter 6. Affiliation Filter 7. The Work Preference Filter 8. Primary Interest Filter 9. Chunk Size Filter 10. Time Storage Filter 11. Modal Operator Sequence 12. Listening Style
What is a "reframe" and when is it useful?
it means to change the context. Since all meaning is context dependent, by changing the context, one can change the meaning of any word of statement. A reframe is ascribing a new meaning to an old experience. Use it to increase the choices the client has. It is useful to change any behavior. Changing the frame and reference around a statement to give anew context to the meaning.
What is the "Meta Model" and what is it used for?
the Meta Model is a linguistic tool for using portions of a person's spoken and written behavior to determine where he has generalized, deleted or distorted experiences in his model of he world. it is useful to elicit deep structure. A chunkdown tool. A model develped initially by Virginia Satir.
What is the specific intervention for the removal of guilt?
using TLT (Negative Emotion #1 or #2 procedure-when no trauma or phobia)
What are the elements in a welldefined strategy?
• A welldefined representation of outcome. • Uses at least three of the four major representational systems. • Uses the 3 points in all loops to get the outcome. • Every loop includes an exit point. • Goes external after "N" steps or "X" times. • Uses least number of steps to get outcome. • Is a logical sequence with no missing steps.
What are the Six steps in a Six Step Reframe?
1. Access Behavior 2. Set Up Signal 3. Discover and Acknowledge Benefits 4. Creating Choices 5. Congruency Check 6. Future Pace & Test
What are the 5 keys to anchoring?
I - TURN Intensity of the response Timing of the anchor Uniqueness of the stimulus. Replication of the stimulus. Number of times.
Why is "Intent" important in negotiations?
Intent is important to establish whether there is a basis for negotiation. Once you can establish agreement on the intent, the rest is just details.
Describe how you would do a swish pattern
1. Elicit present state or behavior: "How do you know it's time to_______? (feel bad)When do you think of that________(State/Behavior) do you have a picture? (Break State) [If client gives you a K answer, then say, "How do you know it is time to feel....] 2. Elicit Desired State: "How would you like to (feel/act) instead? When you think of that _______(state/behavior) do you have a picture? 3. If neceassary, assist client in adjusting the visual intensity of the desired state for the most positive kinesthetic. Say to the Client, "Step into your body." (Now adjust the submodalities) 4. "Good, now step out of the picture, so you see your body in the picture. Take the picture and make it small and dark in the lower left hand corner. (Break State) 5. "Now, can you take the old picture and ring it up on the screen? Make sure that you are looking through your own eyes." 6. Good, as you hav the old picture on the screen, can you see the new picture in the lower left hand corner, small and dark? make sure you see your body in the picture." 7. "Good, now have the picture explode big and bright, and have it explode up so that it covers the old picture, while he old picture shrinks down and becomes small and dark in the lower left hand corner, and do that as quickly as ssssswishhhhh." 8. "OK. sssswishhhh." 9. "Now, clear the screen." 10. Repeat steps 5,6,8,9 until the unwanted state or behavior is not accessible. 11. Test and future pace.
Describe the process of collapse anchors and tell when it is useful to do so.
1. Get into rapport with a client. 2. Tell the client what you are about to do; "in just a moment I am going to do a process called "Collapse Anchors" (explain), and that will necessitate that I touch you. Is that OK?" 3. Decide on which Positive/Resource States are needed, and decide on the negative state to be collapsed. Make it clear which states specifically are involved. 4. As you elicit the positive states get into each one before you elicit it in the client. 5. make sure that the client is in a fully associated, intense, congruent state for each of the states you anchor. 6. Anchor all the positive states in the same place, I.E. a knuckle or other easily identifiable place. 7. Anchor the negative state only ONCE. 8. Fire anchors at the same time until they peak, and the integration is complete. (watch the client; they will usually exhibit signs of asymmetry until the integration is complete. 9. Release the negative anchor. 10. Hold the positive anchor for 5 more seconds and then release. 11. Test: "Now how do you feel about that old state? 12. Future Pace: "Can you imagine a time in the future when you might be in a similar situation, and what happens?" The process of Collapse Anchors is useful to remove minor negative states.
What is Chaining Anchors? (How do you do it)
1. Get into rapport. 2. Tell the client what you are about to do: "In just a moment I am going to do a process called 'Chaining Anchors' (explain), and that will necessitate that I touch you. Is that OK?" 3. Identify the undesirable present state (E.G. Procrastination) and decide on the positive/resource end state (E.G. Motivation) 4. Design the chain: Decide on what intermediate states are needed to lead to the end state. (E.G. "You're procrastinating, what gets you off that state?") State#1:Present->State#2:Intermediate->State#3:Intermediate->State#4:End 5. Get into each state as you elicit and anchor each state separately, beginning with the present state through the end state. (You may have to stack all states to get a high intensity.)Make sure that the subject is out of previous state prior to anchoring the next one. (Break states between states, especially between the last one and the first one.) 6. test each state. Make sure that the client goes into each one. 7. chain each state together firing #1 and when #1 is at its peak add #2, and then release #1. When #2 comes to the peak, add #3, then release #2. Add #4, etc. in the same way. (This is NOT a collapse because the two states do not peak at the same time.) 8. Test: Fire present state anchor. Client should end up in final state. 9. Ask the client, "Now how do you feel about ____." EG: How do you feel about procrastination? 10. Future Pace: "Can you think of a time in the future which if it had happened in the past you would have _______(E.G. Procrastination) and tell me what happens instead?
What are 3 things to check in Position 3?
1. Make sure client is in position 3, and is high enough and far enough back. 2. Make sure client is before the first event. 3. Unconscious mind must be totally agreeable to let go of the emotion.
What are some of the NLP elements in making an effective presentation?
1. Rapport 2. Trainers State 3. Present from a state of excellence 4. The 4-Mat System 5. Sequence and order of material 6. There is no substitute to knowing your material. Know your material well.
What are six keys to achievable outcomes?
1. Stated in the positive. -What specifically do you want. 2. Specify present situation. -where are you now? (associated) 3. Specify outcome. -what will you see, hear feel etc. when you have it? As if now. Make compelling. Insert in future. Be sure future picture is dissociated. 4. Specify evidence procedure. -how will know when you have it? 5. Is it congruently desireable? -what will this outcome get for you or allow you to do? 6. Is it self-initiated or self maintained? -Is it only for you? 7. Is it appropriately contextualized? -Where, when, how and with whom do you want it with? 8. What resources are needed?What do you have now, and what do you need to get your outcome? -Have you ever had or done this before? Do you know anyone who has? Act as if you have it. 9. Is it ecological? -For what purpose do you want it? What would you gain or lose if you get it? what will happen if you get it? what won't happen if you get it? what would happen if you didn't get it? what won't happen if you did not get it?
What are the presuppositions of NLP?
1.RESPECT for the other person's model of their world 2. Behavior and change are to be evaluated in terms of context and ECOLOGY. 3. Resistance in a client is a SIGN of lack of rapport. (there are no resistant clients, only inflexible communicators. effective communicators accept and utilize all communication presented to them.) 4. PEOPLE are are not their behaviors. (except the person; change the behavior. 5. EVERYONE is doing the best they can with the resources they have available. (Behavior is geared for adaptation, and present behavior is the best choice available. Every behavior is motivated by a positive intent.) 6. CALIBRATE on behavior: The most important information about a person is that person's behavior. 7. THE map is not the TERRITORY. (The words we use are NOT the event or the item they represent.) 8. (U)YOU are in charge of your mind, and therefore your results. (and I am in charge of my mind, and therefore my results. 9. People have all the RESOURCES they need to succeed and to achieve their specific and desired outcomes. (There are no unresourceful people, only unresourceful states.) 10. All procedures should increase WHOLENESS. 11. There is ONLY feedback. (There is no failure, only feedback.) 12. The meaning of communication is the RESPONSE you get. 13. The LAW of Requiste Variety (the person/system with the most flexibility of behavior will control the system.) 14. All procedure should be DESIGNED to increase choice.
What is meant by "Gestalt" in TLT
A gestalt is a series of emotions or memories of a particular type chained together as a collection of memories that are linked or grouped together around a certain subject.
What is cross-over mirroring? When is it useful?
Cross-over mirroring is using one part of your physiology to imitate a different part of another person's physiology. The matching of a repeated movement of a person with a different movement of your own. It is useful for dealing wit people associated into negative states-those you don't want to directly match and mirror. aka tap your foot in time to their speech rhythm
What are the three process of internalizing on which the Meta Model is based?
Deletion, Distortion & Generalization
Describe the frame and tell when to use it. As if:
Develop options. "What will happen if...? Use to open up possibilities restricted by prevailing conditions.
What is ecology and how do you know when you have it?
Ecology prevents contamination of the entire system and environment at every level. You know when you have it when you create a win win. In NLP, Ecology is the study of consequences. We are interested in the results of any change that occurs. It is often useful to look at the ecology in making any change as to the consequences for self, family (or business), society and planet.
What is "state" and why is it important?
How a person feels internally. It is connected to the internal representation and together with physiology determines behavior. It is a combination of physical, emotional and cognitive conditions. State is important because the concept of state helps put one at cause of feeling a certain way. It effects our capabilities and interpretation of experience.
What are five of the NLP tactics for negotiations?
Invent options for mutual gain-win/win Avoid attack/defense exchanges. Anchor any and all states you can use later. Separate intent from behavior. Test understanding and summarize.
What is overlapping representational system?
Is moving the client from one representational system to another (from most favored to least favored) In order to help them develop more flexibility in a certain representational system. For example, using predicates to move a person from K to A to V. Used to gain access to a whole representational system that is out of awareness.
What is a phobia?
It is a sever, unwanted response of fear regarding some person or event in the past. Often the result of an early traumatic, highly associated experiecne. An unwanted negative response to which the client is highly associated and can't function when experiencing it.
What is meant by a "Physiology of Excellence" and why is it important?
It is an exercise to be able to discover, elicit the patterns of, and utilize excellent behavior of themselves and others. It works with the belief system and physiology on the theory that "Anything you can do, I can elicit and also do." It derives from the observation that physiology influences behavior, and vice versa. Operating from a physiology of excellence greatly increases the chances of success in your endeavors. It is important because through the process of modeling you can find and model excellent behavior and install it in someone else.
What is meant by Primary Representational System, and how do you detect it?
It is the Primary representational system favored most by a person. It is the internal sense used habitually. It is detected by predicates and physiology
Describe the frame and tell when to use it. Ecology:
Maintain the integrity of the system (client). Makes sure it is win/win for all concerned. What are the consequences of a change/action/goal/etc. on the person, family, business, community, environment and the planet? Any time you do an intervention with a client using NLP or TLT.
Prepare a hypnotic phrase for each of the following Milton model patterns Mind reading Conversational postulate Simple conjunction Cause and effect Selection restriction violation Lack of referential index Comparative deletion Unspecified predicate Analogical marking Ambiguity Embedded question Extended quotes Tag question
Mind reading-I know what you want. Conversational postulate-Do you feel like this... Is something you understand? Simple conjunction-And, or, for, because, etc. Cause and effect-the power within us makes us strong. Selectional restriction violation-How does the chair feel by sitting on it all day? Lack of referential index-One might assume (Comparative) Deletion-And you're feeling more alive... Unspecified Predicate-You can understand...And you can... Analogically Marking-Now you can clearly see the need to free yourself Ambiguities-He's off somewhere Embedded question-And do you understand, don't you that your understanding Is better today than it was yesterday Extended quotes- Tag question-You're beginning to understand that, aren't you?
What is personal power and how does one get it?
Personal power is the ability to take action and achieve results. C>E. Be at cause
List 5 things to match in getting rapport.
Posture Voice Tempo, volume, timber Breathing Mirroring the client's Physiology Facial Expressions Predicates Match their modality (VAK) Match common experiences match their chunk level
What is the Swish Pattern and when do you do it?
Process using SubModalities in which an undesirable minor state or behavior is replaced by a desirable one. Quick fix, used any time you deal with a minor negative state (irritation, frustration) or behavior(nail biting, lip biting)
Describe how to anchor someone.
RACE Recall a past vivid experience, put person in state Apply the stimulus as the state begins to rise Change the person's state (Break State) Evoke the state by firing the anchor (Test)
What is rapport?
Rapport is a process of matching and mirroring. Rapport creates a condition, whereby a client will accept suggestions uncritically. The basis of rapport is that when people are like each other, they like each other. When people are not like each other, they don't like each other. It is a process of responsiveness, not necessarily "liking". It is the ability to elicit response.
What is the law of requisite variety?
The person or system with the most flexibility in behavior will control the system.
When is collapse anchors useful to do so?
The process is useful to remove minor negative states. (me) For example: jealousy, boredom, frustration, irritation, escape, annoying, agitation, shy, stress, impatient
What is meant by Lead Representational System and how do you detect it?
The system a person uses when he first starts to access internally stored information. It is detected by eye patterns.
