OB - Chap 1 & 2

Utilitarianism suggests that we should choose the option that provides the highest degree of satisfaction to those affected

True

Phoebe, a manager at a firm, was conventional, resistant to change, and unimaginative. This implies that Phoebe possessed openness to experience

False

Which of the following identifies four factors that directly influence individual behavior and performance?

MARS model

Out of the generational groups discussed in the textbook, which group has the highest preference for personal development and recognition?

Millennials

In __________, organizations receive feedback from the external environment regarding the value of their outputs, the availability of future inputs, and the appropriateness of the transformation process.

Open systems

To reduce the amount of non-recyclable waste that employees throw out each day, a major computer company removed containers for non-recyclable rubbish from each office and workstation. This altered employee behavior mainly by

altering situational factors so that employees have more difficulty practicing wasteful behavior

Which of the following are surface-level diversity differences?

ethnicity, gender, and age

The greatest value of organizational behavior is that it...

helps us get things done in the workplace

What is the organization's main source of competitive advantage?

human capital

People who are self-motivated, organized, and can work effectively with technology are better suited for...

telecommuting

__________ refers to an organization's moral obligation toward all of its stakeholders

Corporate social responsibility

Individualism and collectivism are mutually exclusive values found in certain countries and places

False

According to the MARS model of individual behavior and performance, employee performance will remain high even if one of the four factors is low in a given situation

False

All popular management concepts rely on hard evidence that proves they are valid

False

Which of the following typically results in a loss of intellectual capital?

The company sells one of its divisions and its employees now work for the the organization

Most organizational events may be studied from all three levels of analysis: individual, team, and organization.

True

OB knowledge is beneficial not only to an individual, but also to an organization's financial health.

True

All technical employees at a paper mill take a course on how to operate a new paper-rolling machine. This course will improve job performance mainly by altering employees':

learned capabilities

The "Big Five" personality dimensions represent five clusters that represent most personality traits

True

Assisting coworkers with their work problems, adjusting one's work schedules to accommodate coworkers, and showing genuine courtesy toward coworkers are some of the forms of

organizational citizenship