OB NEW ch.5

________ is the degree to which team members are attracted to one another and are motivated to stay on the team.

Cohesiveness

Team efficacy is defined as

a belief by all team members that they can succeed as a team.

Organizations have turned to teams as a better way to use employees' talents. This is because teams

are more flexible and more responsive to changes than individuals.

When discussing a model for team effectiveness, ________ would be found under the process.

conflict management

Maya asked her team, "are we ready to make a decision on this?" Maya is taking on the ________ role.

consensus testing

Virtual teams are best described as

cross-functional groups of employees that operate across space, time, and organizational boundaries.

At what stage of team development do members "test the waters" to determine what types of behaviours are acceptable?

forming

When considering the five stages of group development, it is important to remember that

groups progress through the stages in the time and order appropriate to the team.

Roles performed by group members to keep good relationships within the group are referred to as

maintenance roles.

Groups become a "team" when

members accept and share accountability for the work.

The question "What do others expect of me?" relates to the ________ stage of team development.

norming

In this stage, group energy has moved from getting to know one another to getting the work done.

performing

Group diversity in work teams provides the strongest advantage when teams are working on

problem solving and decision making, where creative and unique solutions are needed.

When working in teams, the ________ suggests that getting past Phase 1, moving on to Phase 2, and then finally completing the task is a realistic sequence when describing group performance.

punctuated-equilibrium model

Temporary groups that have long periods of inertia interspersed with brief revolutionary changes brought about because of the team members' attention to deadlines follow the

punctuated-equilibrium model.

When discussing a model for team effectiveness, keeping the team size relatively ________ is important because _________.

small; coordination problems are easier to handle

Tony was not being an effective team member. He is acting as if he is quite willing to have his team members "carry" him on the project that they are all supposed to be working on. Tony is exhibiting

social loafing.

A group that remains too long in the ________ stage may have less of an ability to complete the task because of interpersonal problems.

storming

Ellen's team is functioning effectively. In her opinion, the reason why is that the team includes some team players who emphasize attention to the task, goal setting, and the process, and other team players who question how the team is functioning. She is thus attributing her team's success to

style diversity.

Roles performed by group members to ensure that the group's goals are accomplished are referred to as

task-oriented roles.

Factors such as freedom and autonomy as well as the opportunity to use a variety of skills relate to a team's

work design.