OM380: CH. 11

During which stage of team development is high performance not a top priority and attention is devoted to wrapping up the project?

Adjourning

Individual rewards for outstanding work would NOT include:

All of these are examples of individual rewards for outstanding work

Establishing a team identity is facilitated by

All of these are facilitators of establishing a team identity

When a project manager reduces the intensity of the conflict by smoothing over differences or interjecting humor when dysfunctional conflict arises, they are attempting to _________ the conflict.

Control the conflict

Tom is managing a project team responsible for building a new office building that started this week. He notices that team members are trying out different behaviors to see what is acceptable to the project and personal relations. Which stage of development is the team in?

Forming

The first step in facilitating group decision making is to

Identify the problem

Which of the following is commonly associated with high-performing project teams?

Mistakes are viewed as opportunities for learning

During which stage of team development do close relationships develop and the group demonstrates cohesiveness?

Norming

Project managers play a key role in developing high-performance project teams. Which of the following is NOT a contributing factor to this role?

Report progress to top management

During the delivery phase of a project's life cycle, the most significant source of conflict is

Schedules

Experience and research indicate that high-performance project teams are much more likely to develop under all the following conditions EXCEPT

Team members are selected by their managers

There are two important factors that affect the recruitment of project members. Which of the following is one of those factors?

The management structure being used to complete the project

The first project meeting is critical to the early functioning of the project team. Which of the following is NOT true regarding this meeting?

The meeting will need to be as long as necessary to cover the main objectives of a first meeting

The project manager must quickly establish operational ground rules for how the team will work together. These include planning, tracking, managing change, and relationship decisions. Which of the following is an example of a planning decision?

What are the specific roles and responsibilities of all the participants?

Which of the following would be an appropriate situation to require facilitating group decision making?

When strong group commitment is needed to decide methods to reduce project scope