OMIS 320 Test 2

A company using a weighted-criteria evaluation system has established these 5 categories and the appropriate weights: Quality - .30 responsiveness - .20 delivery - .20 cost - .20 tech - .10 Company X received following ratings: Quality - 90 responsiveness - 80 delivery - 80 cost - 90 tech - 90 what is total score?

86.0

Which of the following is true?

Continuous improvement and change management are both keys to building successful partnerships

Which of the following is important in developing successful relationships in a partnership?

Commitment by top manager interpersonal relationships between employees of the companies mutual/compatible needs that result in a win-win situation for the partners

A company using weighted criteria established these 3 categories : quality - .30 delivery - .20 cost - .50 Which of the following company has the highest total score?

Company B: Quality - 70 Delivery - 90 Cost - 80

Which third party certification was adopted by the european union in 1992 that caused US suppliers wanting to stay competitive in european union countries get certified?

ISO 9000

According to the text, key ingredients for developing successful partnerships include all of the following expect:

Individualized objectives

According to the text, which companies utilize a supplier development program called SQDI focused on improving the quality of goods and services purchased and minimize the time needed to inspect incoming products?

Intel

Field failures, loss of goodwill, a decreased rep, and warranty costs can all be classified as?

Post- transaction costs

The process of certifying a new supplier is considered what type of major cost category?

Pre transaction cost

Cost associated with investigating alternative suppliers and investigating alternative delivery options can be classified as:

Pre-Transaction costs

According to the text, one of the most basic and successful approaches to protecting trade secrets is:

Requiring employees and vendors to sign a nondisclosure agreement

Streamlining the process and communications between the buyer and supplier using software applications that enable these processes to be managed more efficiently and effectively can be related to as:

SRM

Summers, Inc. needs to generate a list of good/services purchased per supplier. Which type software program can the manager consult to obtain the info?

SRM

An organization's process for evaluating the quality system of key suppliers in an effort to eliminate inspections can be referred to as:

Supplier Certification

The acronym SRM refers to?

Supplier Relationship Management

According to the text, the goal of a good performance evaluating system is to provide metrics that are:

Understandable, easy to measure, focused on value-added results

SRM software should be capable of?

automating transactional processes making info flow between partners more visible integration of supply chain making it possible to monitor multiple departments and processes both internally/externally

Which of the following is NOT important in developing a successful strategic alliance?

developing efficient processes that will remain unchanged for the duration of the partnership

The Hormel company awards their No. 1 award to their to supplier. How often do they give this award?

every 5 years

Benefits of implementing an effective supplier certification program include all or the following except:

increasing supplier base

Direct benefits of ISO 14000 include?

reduction of pollution emission

When using a weighted criteria evaluation system to evaluate suppliers, all of the following are true except:

select the key dimensions of performance based on what is important to the consumer

The combination of the purchase price of a good and additional cost incurred before or after product delivery can be referred to as:

total cost of ownership