Org & Org Change

_____ refers to the number of distinct departments or activities within an organization.

Complexity

A large university such as IU will tend to be low in formalization.

False

If your organization is high in maturity, you should use McKinsey's Strategic Horizons as your first-choice framework.

False

In the Balanced Scorecard, examples of the internal business processes arena include profit, return on investment, and customer satisfaction.

False

In the STAR model, Structure refers to the flow of information and the use of information technologies.

False

In the context of the competing values model, the internal process approach considers external factors while measuring an organization's health and efficiency.

False

Innovation and change goals have little importance, even though they initially cause a large increase in profits.

False

Only after you apply a strategic framework to a situation will you be able to identify your overall goals and outcomes.

False

With decentralization, decision-making authority is pushed up to higher organizational levels.

False

_____ pertains to the amount of written documentation in an organization.

Formalization

Which of the following describes an organization's shared values and beliefs and its reason for being?

Mission

_____ is the degree to which organizational tasks are subdivided into separate jobs.

Specialization

_____ means that all the organization's energies and resources are directed toward a focused, unifying, and compelling overall goal.

Strategic intent

Which of the following is true of contingency factors?

They describe the organizational setting that influence and shapes the structural dimensions

A strategy map provides a visual representation of the key drivers of an organization's success and shows how specific outcomes in each area are linked.

True

For most commercial businesses, the majority of their goals will likely be contributing to their shareholders, customers, or employees.

True

Growth and output volume are examples of overall performance goals.

True

If a strategic framework may cause confusion among your team, you should consider not using it.

True

One of the benefits of using Stakeholder Theory is increased mental health of your workforce due to enhanced job satisfaction.

True

Organizational efficiency is the amount of resources used to produce a unit of output.

True

The overall aim of strategic intent is to help an organization achieve a sustainable competitive advantage.

True

_____ link and coordinate an organization with key elements in the external environment.

boundary-spanning roles

Besides dynamism and abundance, the third dimension that contributes to the changes in an organization's environment is _____. Group of answer choices

complexity

Environmental _____ refers to heterogeneity, or the number and dissimilarity of external elements.

complexity

_____ means people are organized according to what the organization produces.

divisional grouping

Organizational _____ is the degree to which an organization realizes its goals.

effectiveness

The two value dimensions of the competing values model are the:

focus and structure of an organization

_____ places together employees who perform similar functions or work processes or who bring similar knowledge and skills to bear. Group of answer choices

functional grouping

The ____ approach to organizational effectiveness is concerned with the output side and whether an organization achieves its goals in terms of desired levels of output.

goal

_____ means employees are organized around core work processes, the end-to-end work, information, and material flows that provide value directly to customers.

horizontal grouping

The overall design of organization structure indicates all of the following except:

information systems

The resource-based approach to effectiveness emphasizes the:

input into an organization

_____ is the quality of collaboration among departments.

integration

Which of the following is a weakness of a functional structure? Group of answer choices

it has slow response time to environmental changes

Which of the following is true of a divisional structure?

it is used to promote flexibility and change

In the context of Porter's strategy model, a(n) ____ is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.

low-cost leadership strategy

_____ means an organization embraces two or more structural grouping alternatives simultaneously.

multi focused grouping

A(n) _________ design means that an organization is much looser, free-flowing, and adaptive.

organic

The matrix structure is the correct structure when three conditions are met. Which of the following is one of these three conditions?

pressure exists to share scarce resources across product lines

Which of the following environments has the lowest level of uncertainty?

simple,stable

The traditional approach to coping with environmental uncertainty was:

to establish buffer departments

In organizations characterized by very simple, stable environments, almost no managers are assigned to integration roles.

true

One disadvantage of the matrix is that some employees experience dual authority, reporting to two bosses and sometimes juggling conflicting demands.

true

Operating goals provide direction for day-to-day decisions and activities within departments in an organization.

true

Which of the following types of communication is emphasized by mechanistic organizations?

vertical communication