ORG Behavior exam 1

people skills

ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as

According to Fred Luthans and his associates, managers involved in traditional management activities undertook which of the following tasks?

decision making

Irene Jones, a project manager at a water conservation foundation, is holding a team meeting to discuss the different modes of spreading awareness about the issue of water conservation to the public. A team member, John Sullivan, states that using broadcasting media is the best way to reach out to the public. On the other hand, Pamela Riley states that print media is the right medium to spread word about the issue. Jones is now weighing the pros and cons of both her team members' suggestions before choosing the medium that will be most appropriate for the water conservation project. Which of the following dimensions of intellectual ability is Jones most likely to be using to make her decision?

deductive reasoning

A degree in architecture will provide a student with the people skills required for a job.

false

Biographical characteristics mostly reflect deep-level rather than surface-level diversity.

false

Two colleagues who bond over similarities of growing up in a French-speaking locality can be said to have deep-level similarities rather than surface-level similarities.

false

360.org, an organization working toward curbing climate change, recently conducted an interview with Jessica for the position of a public relations officer. However, interviewers Brenda and Laura are divided over whether Jessica should be given the job. Brenda believes that Jessica does not have in-depth knowledge about the issue of global warming and its impact. On the other hand, Laura feels that Jessica would be perfect for the job because she has strong interpersonal skills. Which of the following, if true, would weaken Laura's argument?

jessica was unable to communicate clearly why she was right for the job

Linda Mark is a sales manager for Diconex, a company producing commercial and household heating and cooling equipment. The company has recently launched a new heat pump. Over the next few weeks, Linda will be training her team members on the product knowledge. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product to keep everyone on track. Which of the following roles is Ortiz playing?

leader

Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?

liaison

You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering. Which faculty member is most likely to furnish information about personality, learning, and motivation?

psychology

The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry.

spokesperson

anthropology

study of societies to learn about human beings and their activities

group functioning

the quantity and quality of group's work output

Deep-level diversity could be characterized by a difference in ________.

values