Organizational Behavior & Leadership: Exam 1 (CH 1-4)

An attitude is

our opinions, beliefs, and feelings about our environment

stereotype

"Asians are more talented in math than other ethnic groups" is an example of a

a feminine (nurturing culture)

A culture that values maintaining good relationships, caring for the weak and quality of life is most likely a

a field study

A famous study examined how different aspects of the work environment, such as lighting, the timing of breaks, and the length of the workday, impacted worker productivity. As this was conducted gathering survey data from real workers at an operational plant, it is an example of

long-term memory

Amar took geometry in high school but did not use this knowledge for years. During an internship in college, he needed geometry to solve a problem and found that he remembered how to apply the various formulas. In this situation, Amar was relying on

self-serving bias

A tendency to attribute our successes to internal causes and our failures to the situation is evidence of

targeted recruitment

An accounting firm ensures that the candidate pool for its new graduate program is diverse by recruiting at both public and private colleges and universities throughout 10 states, and posting information on multiple social media sites. This describes which type of affirmative action program?

management is perceived as credible by employees

Attitude surveys conducted by companies produce more useful information if

presenteeism

During the COVID-19 pandemic, employees sometimes showed up at work when they had symptoms of illness because they were afraid of losing their jobs. This is an example of what behavior?

reliable

Lindsey administered a test to a job candidate three different times. She is looking at the scores and sees that they are 85, 87, and 85 out of 100, and notes that the scores are fairly consistent. In other words, the test is

their work attitudes

Making sense of how people behave at work depends on understanding

general mental abilities

Reasoning abilities, verbal and numerical skills, analytical skills, and intelligence are all

inclusion

Research reveals that ___________ is necessary to make diversity an advantage for organizations

stress at work

Role conflict, role ambiguity, organizational politics, and job insecurity are indicators of

age

Surface-level diversity traits include

What statement is accurate about the benefits of note-taking as a learning tool?

Taking notes in longhand helps the learner encode and retain information better.

preferential treatment

The affirmative action program about which the most negative perceptions are held is

self-monitoring

The extent to which a person is capable of altering his or her actions and appearance in social situations is known as

counterproductive work behaviors

Theft and sabotage at work are examples of what type of behaviors

According to Rokeach, which statement is accurate about values?

Values are hierarchically ordered

Civil Rights Act of 1964

What federal law was extended in 2020 by the Supreme Court to provide employment protections to lesbian, gay, and transgender individuals?

openness

When Andres asked his favorite professor for a personal reference letter, the professor wrote, "Andres is very curious and has many original thoughts. He is a bright young man with a creative flair." Andres exhibits the personality trait of

upskilling

When companies provide training to employees to teach them new skills, it results in positive changes in employees' jobs and careers. This method is called

Title VII of the Civil Rights Act

Which law prohibits discrimination based on race, color, sex or national origin?

neuroticism

Which of the Big 5 personality traits correlates negatively with job satisfaction?

Studying intensively a short time before an exam

Which of the following is NOT related to greater recall of information?

Higher information quality

Which of the following is not one of the workplace trends facing organizations?

Neuroticism

________ is the degree to which a person is anxious, irritable, aggressive and moody.

A faultline is

an attribute along which a group is split into subgroups

Individuals with an internal locus of control

believe that what happens to them is their own doing

Person-job fit refers to the

degree to which a person's skill, knowledge, abilities, and other characteristics match the job demands.

A person who prefers kinesthetic learning, prefers

doing things and by actively engaging with the material.

When an ethical climate exists at a firm, studies suggest people are

less likely to want to leave the firm

During an experiment, the control group

receives no experimental manipulation

For researchers, hypotheses are

tentative guesses for expected observations that can be tested.

Job satisfaction refers to

the feelings people have toward their jobs

Internal attribution attributes someone's behavior to

their specific characteristics

Higher power distance cultures tend to

view an unequal distribution of power as relatively acceptable

Our values reflect

what is most important to us

By using a combination of oral and visual modes in a workplace presentation, the audience

will more likely have their preferences met.