PM Ch 5 Hw

It is argued that project teams progress through five stages of team development. Which of the following sequences best represents this progression?

(answer: b) a. forming, storming, norming, performing, reforming b. forming, storming, norming, performing, adjourning c. forming, performing, reforming, norming, adjourning d. forming, norming, storming, performing, reforming

During which stage of team development do team members attempt to jockey for power, ask many questions and establish dubious goals?

(answer: c) a. performing b. norming c. storming d. forming

Which of these is NOT among the common task-related sources of project conflict?

(answer: c) a. technical approach b. priorities c. personalities d. schedule

Agile teams require motivated members with a higher level of commitment, and agile teams have all of the following desirable traits EXCEPT:

(answer: d) a. Deliver value b. Question everything c. Fail their way to success d. Argue about everything

All of the following represent common methods for making decisions on contemporary project teams EXCEPT:

(answer: d) a. The project team votes to make the decision. b. The project manager or sponsor makes the decision. c. One or two team members recommend or make the decision. d. The steering team reviews the project data and makes the decision.

All of the following are among the steps of the negotiation process EXCEPT:

(answer: d) a. clarify both parties' interests b. work toward a common goal c. clarify and confirm agreements d. use "good cop / bad cop" technique

Which of the following styles of handling conflict is most appropriate whenever there is enough time, trust can be established, the issue is important to both sides and buy-in is needed?

(answer: d) a. compromising b. forcing / competing c. smoothing / accommodating d. collaborating / problem solving

Frequently, project managers lack legitimate power based upon position and instead resort to persuading others based upon personal relationships. This type of power is known as:

(answer: d) a. positional power b. coercive power c. connection power d. referent power

All of the following are among the methods project managers can use to develop individual and team capabilities EXCEPT:

(answer: d) a. teach personal responsibility b. demonstrate personal leadership c. demand situational leadership d. utilize coercive powers

Which two project team success factors have shown the strongest correlation to successful project performance as perceived by senior managers?

ANSWER NOT C a. Clearly defined project and team objectives, and use of task and relationship behaviors to resolve conflicts b. Stimulating work environment and opportunity for team and individual recognition c. Mutual trust, respect, and credibility and cross-functional cooperation d. Clear project plans created by the team, and effective communications

(T or F) A project manager's referent power is described as persuading others based upon giving them something.

False.

(T or F) All project teams progress uniformly through five stages of team development.

False.

(T or F) The "relationship" topics within team ground rules, such as "discuss openly and protect confidentiality" and "avoid misunderstandings", should eliminate the need for the team to address how to handle conflict.

False.

(T or F) A project manager understands the importance of understanding individual motives, and takes the time to ask each team member what he or she personally wants from being involved in the project.

True.

(T or F) Conflict over ideas on how to proceed with a project can lead to more creative approaches.

True.

(T or F) Synergy results in a team having a collective capability that exceeds the sum of individual capabilities.

True.

(T or F) The adoption of specific ground rules that specify acceptable behaviors by project team members can improve working relationships, effectiveness, and communication.

True.

(T or F) The ideal time to on-board core team members is when the project charter is being written.

True.

(T or F) The negotiation process involves several steps such as: preparing for negotiation; knowing your walk-away point; and working towards a common goal.

True.

(T or F) When a project team member is not performing, rewards may not prove as effective as a coercive approach that threatens the team member with undesired consequences.

True.