PMP 2021 - Questions

You are working on a project to build an addition onto a local hospital. You have a total budget of 8.4 million dollars. You are 4 months into the project schedule and you are concerned that the project is going over budget. Through the most recent reporting period you had planned to spend 4.2 million dollars while delivering on 50% of the project. Currently your project team has spent 4.8 million dollars while delivering on 75% of the project. Calculate the cost performance index of the project.

1.31

Your project started with seven stakeholders. An additional three have been added. Which option represents the current number of potential communication channels among the stakeholders?

45

You are working on building the stakeholder register for a new project that has been authorized. Which item would you expect to include in the stakeholder register?

A rating of the stakeholder's impact and influence on the project

You are currently managing a project relating to infrastructure renovations for a large IT organization. Several activities for the project are classified as critical, as they can directly impact internal operations and overall departmental productivity. Which of the following would result in a change request?

A short delay of a critical path activity

Your department head lets you know they have a small budget for training this quarter. He's asked for you and the rest of the project leads to identify one person to send for training. You all want to invest in your Agile organization. What characteristics would you look for in the individual?

Ability to handle ambiguity

You are trying to identify and document high-level risks, assumptions, and constraints to pinpoint project limitations. You have interviewed key stakeholders that have expertise in this area and looked at the current environment. Which other activity should you perform to complete your task?

Access the corporate knowledge base

You are in the process of defining the high-level scope of your project as part of developing a project charter for an external customer. Which of the following is an item that should be used to set and limit the scope?

Agreement document

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill introduces the team members to various key stakeholders. After the introductions, Bill summarizes each of the team member's roles and responsibilities. He then mentions that their project will incorporate a war room. Which option represents the MAIN function of a war room?

An area where all team members gather

You're new to an organization and have been assigned a project team. You and your team have identified the stakeholders and started documenting and prioritizing expectations. What should you do next?

Analyze the directions of stakeholder's influence

During a project, you notice that a particular process is under performing. To address this issue, you and the members from the quality audit team complete a process improvement plan. The plan identifies what the existing process actually does and what the results should be. What should they do NEXT?

Analyze the problems with the process to be improved

You're working on project to revamp an internal collaboration site where it's tailored to the organization, the people and the processes. The further you dig into the user stories and business impact, the more you see how the project can increase the efficiency of the entire organization. But critical support from the other departments are lacking. There is no focus and the project is disjointed with all the departments using their own processes and tools. What can you do?

Appeal to executives who will benefit from the project

As the project manager for a large organization, you understand the importance of ensuring that all of the proper processes are followed when closing a project. You have already released and reassigned your existing project team to tasks on another project, and have received formal acceptance on the current project. You have a few things to complete at this point, but you want to make sure that you perform one specific task last. Which task should be completed last?

Archive project information

You are managing a mission critical project for your organization. A seller was sourced to provide a high load winch system. You leased a winch that is rated at 1,000 pounds for the project. You are satisfied with the work and product that the seller has provided and would like to use their services in the future. How might this information be documented?

As part of the organizational process asset updates

You have performed a feasibility study to validate if a potential project will address a business need of your organization. The result was positive, so you have begun identifying key stakeholders, determining key events, and the overall risk to the project. You are also identifying factors that may limit the actions of the project team. Where would limiting factors primarily be documented?

Assumption log

You have planned out a project. The weekend has passed since the project kickoff meeting took place. It is now Monday morning and the team members are anxious to begin working on their tasks. What should you do NEXT?

Authorize the work to begin on the first work package.

You are the project manager for an automotive manufacturing company. You need to confirm that the project you are undertaking aligns with the organization's business strategy. What is BEST used to accomplish this?

Benefit analysis

You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract. Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract?

Buyer

You are managing a project that is designed to create a new type of wind turbine that is much quieter than current offerings. The supplier contracted to supply wiring for the motors is only able to supply half of the wire due to an employee strike. You follow the contingency plan and order the rest of the required wire from another supplier your organization has used in the past. You want to help improve the procedure of purchasing cable for a project that a colleague is managing. What should you do NEXT?

Capture and analyze lessons learned.

You are working on a project to build a broadcasting booth in a new stadium. The project management plan has been completed and you are currently considering quality management for the project. You need to ensure that everything works well for the upcoming televised event without any interruptions. In reviewing lessons learned documentation from a similar project, it was mentioned that the majority of issues after installation came from a cable fault. What should you do to avoid this?

Classify cabling as a quality risk and update the project management plan to include cable testing

You are working closely with your project sponsor to create the initiation documents required to get a construction project approved. The sponsor has provided you with a number of details that you want to organize for your project proposal. Which details would be considered to be risks to the project?

Completing the construction in the dry season will reduce the number of days lost to rain.

You are the project manager for a project and you are currently managing your project team. You need to understand the role of the project as it relates to the organization and its industry, and takes internal and external environmental factors into account. What type of interpersonal skill is required to achieve this?

Conceptual

Jennifer is the project manager responsible for developing a mobile trading card game. She is just finishing the first iteration of her project. All planned user stories have been completed and the test conditions met. Jennifer is ready to release the first version of the app but is worried that some key features are not implemented in this release. What should Jennifer do?

Conduct user acceptance testing from key stakeholders

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program. This program is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Which action should Calvin take?

Consider all aspects of the situation and check with key project stakeholders

Feedback is sought out from stakeholders for evaluating their satisfaction with the project's final result. Before a final report can be created, which additional activity should be performed as part of closing the project?

Consult the risk report for open risks

While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-1 mm tolerance. A few bearings have been found to deviate from these limits. Which diagramming tool can be used to determine the work process's accuracy?

Control chart

You have identified a number of defects related to a component needed for a project deliverable. The project manager has asked you to determine the impact of each defect in a meaningful way. What should you do?

Create a histogram

As a project manager, you have completed planning for the project and are two months into project execution. You have scheduled a project team meeting with four items on the agenda. Which item should have the highest priority?

Discussing risks not considered before and review risk response strategies

A project team member notifies the project manager of an issue. A file for a 500-page training manual that he is working on using Microsoft Word contains numerous spelling and grammar issues. These issues were left from the previous author who wrote the majority of the manual. The project team member indicates that they have the time to make the corrections to the manual. What should the project manager do NEXT?

Document the defect and recommend a solution

You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. The customer would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. Which action should occur if the change request is rejected?

Documentation explaining the reasoning is returned to the requestor.

You are the project manager working on a project for your organization. You are currently working on the network diagram for the project. Refer to the exhibit.Which option presents the duration and the LS date for the activity presented in the diagram, assuming the first task starts on day 1?

Duration = 5, LS = 18

You are working on a project to create a new marketing platform for a major search engine. You have been given a small team of all stars to build the platform. The platform will be developed in iterations and if successful at launch the plan is to expand the project team from 8 to 50. The mission of the company is to deliver value for the good of humanity. The executive team wants to ensure that the product upholds the mission and values of the company while in development. How could you best accomplish this?

During each iteration, meet and discuss with staff how each user story aligns with the company mission and values

Amanda works for company that has been built on the principles of providing secure solutions. She has been assigned a project for a mobile medical lab application. This is a new field of business for the company, and it is important that this project is successful. During the first iteration, a developer has included an encryption methodology that has been known to have flaws. The methodology was chosen because it reduced the complexity of the project and the processing overhead. The problem was identified by a client after the fourth iteration of the project and re-work will be required. The issue has hurt client trust and some clients have stopped utilizing the mobile application. How could this situation have best been avoided?

During iteration planning, ensure the a Definition of Done accompanies each product backlog item

Michael is managing a project to build a highway overpass. During a recent safety meeting, staff have expressed issues with wearing the reflective safety vests in the summer heat. Michael is well aware of the discomfort the vests are causing staff, but wants to ensure that staff remain safe while on the job site. Michael is worried that staff will remove their vests when he is not on the jobsite. How can Michael help avoid this situation?

During the next safety meeting have the group brainstorm the potential problems from non-compliance

Which statement is true concerning decomposition?

Each deliverable may not necessarily have the same level of decomposition.

A project that you have been managing for over a year has undergone several versions and patches. You have accumulated a large product backlog during this time. You have just finished the latest iteration and you are unsure that the product backlog still reflects customer needs. How can you ensure that the product backlog reflects customer needs?

Ensure that the project sponsor and customer representatives are engaged and providing active feedback after each iteration

A recent iteration of a client management suite has run into issues after release. Several clients have reported that their databases have lost key attributes that they use on a regular basis. This has caused the loss of business for several clients and they have threatened legal action. Every user story in the current iteration has been moved and all staff are working on a new user story to resolve the bugs in production. How can you best ensure quality compliance?

Ensure that the user story has the appropriate test cases created for quality assurance

Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified in the resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the integrated nature of the technologies, including video and teleconferencing to be used by the team members when communicating amongst each other. What is a benefit to this type of team?

Forming project teams with resources who work different shifts

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's performance reports, the design phase should have been completed three weeks ago. This will tentatively affect the project's completion date. As part of the Monitor Communications process, stakeholders were informed of this. Which option is a possible outcome of this problem?

Generating a change request

Which statement represents the PRIMARY focus of the change management plan?

How product baselines will be controlled

You are creating the project management plan for a project. Which statement represents the PRIMARY focus of the change management plan?

How product baselines will be controlled

You are the project manager for the construction of a new shopping center. Which of the following are activities that you will perform when directing and managing project work?

Identifying and updating risks

You are a project manager in charge of putting together a one-day weekend concert for four musical acts in a small town. The concert is to take place on August 1. During planning, it was decided that the concert would take place in a field that was offered for free by a local farmer. This location was chosen with the assumption that there would be less than a 60% chance of rain in the weather forecast for the concert date. An alternate location at the town's community center was chosen if the chance of rain is 60% or higher and would be provided for free. Regardless of the location chosen, it will not affect the schedule. The actual vendor location used will have to be decided and approved by end of day July 28. Once the decision has been made and approved, what should you do NEXT?

Implement a risk response plan to ensure availability of the alternate venue location.

You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter. The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year?

In the section that lists any assumptions for the project

You have recently brought Bob in as a team member on a project you are managing. You have been providing Bob with updates by email on how he has been performing. Which form of communication does this BEST describe?

Informal written

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. The project is a bit ahead of schedule. Too much information should not be disclosed at the conference. Which action can be taken to ensure that too much information is not released at the conference?

Initiate a change request to have extra resources temporarily removed from the project

You are managing the execution of the project work when one of the sellers provides you with a deliverable. This deliverable is needed for assembling one of the final deliverable for the customer. The deliverable does not meet all the requirements outlined in the technical specifications for the final deliverable. What is the MOST LIKELY reason for the seller's deliverable not meeting the specifications?

Lack of a work breakdown structure and work breakdown structure dictionary by the seller

You are a project manager for a large organization. One of the projects that you are currently managing has been formally accepted by the customer.After completing several tasks involved with the process of officially closing a project, all that remains is to archive project information. Which of the following is information that is archived during this process?

Lessons learned

You are managing the execution of project work on a job site to convert an old nursing home into a new office complex. A sub contractor working on the job notices that the insulation needs to be replaced since it does not meet the customer's requirement for a specific R-value. You analyze the situation and discuss options with the project team members including the sub contractor. The best option in this situation is to replace the insulation. The cost for replacing the insulation is an additional $15,000. After documenting the issue and communicating the information to the customer, you need to update some project information. Where will you document the reasons why the specific corrective actions were chosen?

Lessons learned register

You are currently engaged in documenting the approach that will be used to acquire some widgets needed for a project that you are managing. Which methods are MOST likely to help you achieve this?

Make-or-buy analysis, expert judgment, market research

You are a project manager for an organization that has worked on simple projects in the past. Your organization has merged with another company that has worked on projects that are more complex. Three months into the merger, you have been chosen to manage a complex project. You review documentation on past complex projects that was collected by the company you merged with. You noticed that their change control procedure incorporated a CCB that was effective. You discuss using a CCB with a project manager that has used a CCB on a similar project to get their advice. You decide to implement a CCB to process change requests as part of your change control procedures for the current project. What does this situation describe?

Making use of knowledge gained from previous experience and documentation for deciding a new procedure

You are managing the activities of your project team when the customer unexpectedly asks you to provide information about a competitor's product. You recently helped develop this product and it is related to the scope of the current project. You respectfully explain to the customer that the information is confidential and that you cannot provide the requested information. However, you do discuss the scope of the current project. What are you currently engaged in with the customer?

Managing communications

Project planning has completed and you are managing the execution of the project. One day, the customer meets with you to bring up an issue. You document the issue in the issue log and explain to the customer that you understand their concern and will address it next week. What are you currently engaged in with the customer?

Managing stakeholder expectations

Jennifer has been working on a new project to develop a new architectural analytics platform for a large firm. The project team has just finished putting together five user stories for the product. Jennifer needs to take these user stories and place them into sprints. What method would Jennifer use to estimate the difficulty of each user story?

Meet with all members of the team and rank the stories based on difficulty then assigned points based on a Fibonacci sequence

Dave works for a large gaming company and is the lead project manager on a mobile hockey trading card game. The game is to be released and handed over to a different team to manage updates after the release. While the company is fully projectized, Dave requires the skills of a specific animator that is currently working on another game. Dave plans to use the animator in week 8 to put together a goal animation for the game. How can Dave ensure that the resource is his during that time frame?

Meet with the project manager on the other project to discuss using the animator in week 8

You have been working on implementing a new database system into a content management system for an advertising firm. The project has a budget of $5 million and a 10 month schedule. The content manager of the company abruptly left the organization and a new content manager has been hired from a competing firm. The new content manager comes from an organization that had publicly run into issues with the implementing a similar solution the year prior. How can you best evaluate the impact that the personnel change may have on the project?

Meet with the project sponsor to discuss potential impact to the project

You are working on the third iteration for a product. The product has been very successful thus far, and you have recently landed a major client. The new client has finished the onboarding process with the product, and you have been assigned new stakeholders from the company. You want to ensure that the new client receives the most business value with each iteration without disrupting their daily routine. What should you do?

Meet with the stakeholders and set expectations

You have just started at a new company that specializes in providing contract services to the government. A new contract has been awarded to your company that has a specified budget and core set of deliverables. The project is to be developed in small iterations and releases, providing increasing functionality with each release. You have been assigned a liaison within the government to help facilitate development and answer any questions you have. You are concerned that the project requirements are restrictive, but any changes would require you to go through an approval process that can take several weeks. What should you do?

Meet with the team early in the project to flag potential changes

You are working on a project to create a mobile app for customer engagement. The app will require access to personally identifiable information and payment information. You are working on a new sprint that will see the connection to this information. Several user stories are actively in development. You are concerned about cyber security risk and the legal ramifications a breach would represent to your company. What should you do?

Mitigate the risk by meeting with the team and discuss extra security controls

You are working on a project to build an application that uses a third party video hosting service. The application will allow users to overlay information on top of their videos to better connect to viewers. The first iteration has several user stories planned that will help deliver business value and ensure product launch is a success. During the pre-planning activities your team has recognized a risk of the video hosting service switching to HTML5. You need to ensure that any change doesn't disrupt service once your product is launched. How can you best monitor this situation?

Monitor official communications and blogs from the video hosting service

You are developing an autonomous checkout system to be sold to major retailers. The system is to be developed to specification. During a risk management meeting, a team member has identified that some retailers have moved away from autonomous checkout and are investing in delivery services. The board of directors is confident that the system will sell, but have asked that the item be set to monitor in the risk register. How can you best monitor this situation?

Monitor public communications and stock prices of businesses that specialize in grocery delivery systems

Following a recent meeting with key stakeholders, Steve has been re-assessing the product backlog to determine what items should be priorities for the next iteration. In doing so, Steve has discovered that several of the current user stories in development will become dependent on a user story currently planned in the next iteration. Steve consulted with his lead developer and has been informed that the change planned would require a complete re-work of the user stories currently being developed. What should Steve do?

Move the user story from the next iteration into the current iteration and prioritize accordingly

A new project team has been assembled to create a new flagship program for your organization. You have been asked to manage the project to deliver the most value with each version release. The last project you managed, the team got stuck in the storming phase and it caused delays in delivery. On this new project, you want to ensure that the project team works as a cohesive unit from day 1. What should you do?

Negotiate a working agreement as a team

You have been assigned as the project manager for a new project. A lot of the high-level planning and requirements have been completed and this information is provided to you by the project sponsor. You coordinate initiating efforts with all key stakeholders, including the customer. Together you determine the initial project organization, the milestones required, project success criteria, and how the scope is to be controlled. Which activity should be completed FIRST before proceeding with the project?

Obtain project charter approval

You are managing the construction of a state of the art hospital. As with any project, this one has had its share of problems. The project sponsors would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. During which process is the project manager going to evaluate the impact of this request?

Perform Integrated Change Control

You are building a high-end seniors complex for a client. The complex has 42 units and will be required to meet design requirements given by the architect. The client has specified that build quality is to be at the forefront of each building decision and that money is no object. You want to ensure that each unit is built to specification and that every detail is given scrutiny. Given the information, how can you best ensure quality compliance?

Plan the project in smaller tasks and add a quality check after each task

Your team is meeting to prioritize user stories for a coming iteration. Each team member has a set of cards with numerical weights associated to them and has been asked to ranked the user stories based on complexity. As each user story is read, each team member flips over their card to indicate their ranking. Those that have given the user story a high rating and low rating are given an opportunity to quickly make their point to the team. This process is repeated until a consensus is reached. What tool is described?

Planning Poker

Troy is managing a project that is several weeks into production. One of the processes used on the project is imposing constraints on what can be achieved by the project team. What should Troy use to determine a strategy to improve the process?

Process analysis

You are defining the scope of a project that you are managing. You need to discover the attributes and features that the project deliverables require. Which technique would be BEST to use?

Product analysis

You are currently reviewing information to ensure that the project is on track and within schedule. You have identified causes of schedule variances and the corrective actions that were used. Where would you document this information?

Project Documents updates

Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers. At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working?

Projectized

Helen, Irene, and John make up an organization's review committee for a project they are working on. They have received responses from various vendors to the procurement document package and are formally reviewing prospective vendors according to their capabilities to successfully complete the conditions of the contract. They have been authorized to select vendors prior to senior management approval. Which action is the review committee currently undertaking?

Proposal evaluation

You have been working on a project to build a mobile sales platform. This new app will empower your sales to deliver value immediately to clients in the field without the need to call the office to get quotes. During a recent stand-up meeting, your team members chose their tasks and began working. The next day during a stand-up meeting two team members revealed they had worked on the same task independently of one another. You are concerned because no one picked up on the error. What should you do?

Put a formal process in place to ensure tasks are not duplicated

You are reviewing the progress on the various work packages for a mission critical project when you notice that performance is not as expected for one of them. You need to identify the person in charge of the work package so that you can contact them. What is the BEST resource to use to locate this information?

RACI chart

You have been assigned a new project to create a customer relationship management tool. The project is being developed in iterations. After meetings with stakeholders, you have developed a large product backlog. You want to make sure that the product backlog is properly prioritized. How can you best achieve this?

Rank the product backlog based on business value as a team and assign story points

Ann, who is a senior project manager, has taken over a project from a colleague just after they completed assembling the team. Before leaving, they indicated that several members of the team will need specialized training. Which action should Ann take NEXT to help guide her through selecting the appropriate training?

Refer to the resource management plan

Evan is leading a project team in the development of a piece of software used for tracking bird migrations. Evan sees a potential problem with the interface that John, the customer, wants. Evan has some ideas about how to fix the issue, but he is unsure if John will support the necessary changes to the product as it will add additional time to the project schedule. Evan needs to address these concerns before it becomes an issue. What should he do FIRST?

Refer to the stakeholder management plan.

Due to a colleague's maternity leave, you are filling in as the project manager. The organization is moving from paper to a new payroll system where clients can access pay and tax statements online. You decide to update the project sponsor, as this has not been done since the transition to a new manager. What is the BEST course of action?

Refer to their needs in the stakeholder management plan

An internal project is being carried out by a large organization that includes various functional groups including a quality control team and a quality assurance department. Mark, who is a member of the quality control team, has taken measurements from 100 random samples and plots them on a control chart. He notices that 35 of the 100 random samples have measurements that are not within specifications. Mark brings this to the attention of Kelly, the project manager. Kelly reviews the results and determines that there should not be this many measurements outside the specifications. What should Kelly do NEXT?

Request assistance from your company's quality assurance department.

Your company has tasked you with creating a data sharing platform for supply chain partners. Your team is in the planning phase of the project and looking to develop the project to meet predefined criteria. What document will you use to help subdivide tasks and create a milestone in your work breakdown structure?

Requirements documentation

You have been assigned as the project manager during the initiation phase of a project that is being performed for your organization. You have been asked to define the business and compliance requirements that are to be included in the initiation documentation of the project. Which statement BEST represents the criteria that you should meet when defining requirements?

Requirements need to meet customer expectations.

You are working to re-cable the network infrastructure in a local hospital. You have completed the first phase 2 days behind schedule and you are ready to move into the next phase of the installation. When opening the ceiling in the intensive care unit, you discover asbestos. This will require significant work to remove and your project is now delayed until it can be cleaned up. What action would be best in this case?

Review the critical path and plan additional resources to crash the project schedule once abatement is complete

Your organization is having a problem keeping up with the current supply demands of their customers. To help increase manufacturing capacity, your organization has approved a project whose goal is to create a more efficient order fulfillment process. The original project manager has been moved to another project and you have inherited the project. Which action should you take FIRST?

Review the current project definition elements

During project execution, you receive a call from the customer to let you know that a new person hired within the organization will be representing their company's interests in the project. What should you do FIRST?

Review the stakeholder register and update it with the new person's name

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is behind schedule. Which option was compared to the actual project performance?

Schedule baseline

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. The project has gotten off to a slow start and is behind schedule. Employees have agreed to work overtime. Which technique is overtime an example of?

Schedule crashing

You are working on a project to build an encrypted messaging platform. The platform has undergone several iterations and recently your organization has expanded. As part of this expansion you will be taking on two junior developers. You have been asked to bring them up to speed on the project quickly and ensure that they get all the support required for them to move into senior developer positions in due time. You want to make sure that their needs are met. What should you do?

Set up a regularly scheduled meeting with the junior staff to discuss performance and improvement

You have onboarded a major client onto your product. The client represents significant revenue for your organization, and you want to ensure the product continues to deliver business value for them. In a recent meeting the clients representatives brought forward several new items for the product backlog that would substantially change the overall project objectives. You need to ensure that all other clients are equally represented, and that business value is maximized. What should you do?

Solicit input from all stakeholders about project changes and priorities

You are the project manager for a large organization, and often manage several projects simultaneously. One of the projects that you are currently working on is nearing completion, and you have already attained formal acceptance of the deliverables from the customer. One of the remaining tasks is to complete the collection of lessons learned. You have already collected a large assortment of information relating to the project. Which of the following information is contained in the lessons learned documentation?

Stakeholder feedback

You are working on a project to develop a new search engine. The project is being developed in sprints. You have a core team of developers located in your head office, but your team consists of several other team members distributed in different continents. You want to make sure that your distributed team members feel included, but their hours make it difficult for them to make the daily stand-up meeting. Given the characteristics of the team, which statement is true?

Team meetings provide a better avenue for including remote staff in the decision-making process

Amanda is the project manager responsible for creating an automated platform for approving loans at a small bank. The most recent iteration changes the methodology for calculating a customer's assets. After a recent release, users have reported to Amanda that the system will no longer approve loans for businesses that have vehicles as assets. Testing indicated that the conducted tests based on the test cases in the current iteration. How can this best be avoided?

Testing should have conducted tests based on all test cases from previous and current iterations

You are engaged in the Control Quality process of a project designed to build the world's smallest car. The development of the car has been plagued with issues. The SPI of the project is currently 0.61 and there are no additional funds available in the budget. At this point in the project, the car has been fitted with secondary systems such as suspension and brakes, but the power train has yet to be installed. This delay has prevented any electrical systems from being installed. Which impact will this have on the quality tests related to this process?

Testing will need to be changed to reflect the work performance data

You are a project manager for Inter-Swift. You are working on a project to expand the manufacturing capacity of your organization. Your organization has decided to outsource the construction of a new warehouse, to house the required facilities and infrastructure, to an external company named Docu-sentry Ltd. Who approves the project charter for the new warehouse project?

The project sponsor at Inter-Swift

You have been assigned to a project and have been asked to help develop the project charter. You need to identify any risks, assumptions, and constraints that are the result of the current environment. Which of the following should be considered?

The skills and availability of human resources

You are responsible for chartering a project for your organization and you want to assign a project manager to help define the high-level scope and perform other initiation activities. Which skill or knowledge would be LEAST desirable for a project manager at this point in the project?

Time management

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's project results, the professionals had the clubs two months before the season started. This year, the plan is to achieve the same results. Which type of forecasting is being used in this example?

Time series

After the recent iteration of the fleet management software you are building, you noticed when doing your variance reports that you are over budget. The actual cost of the most recent iteration was twice the earned value than was expected. This was due to an unforeseen change in development costs brought on by an organization change to live code review. A forecast shows that the project is likely to incur 40% additional costs going forward. What is the best method of updating the project budget?

Update the project budget and meet with the project sponsor and the project control board to establish a new budget

You have been managing the restoration of a historic building in the downtown core. You are 4 years into the 5 year plan to restore the building to the original likeness. Recently, a new mayor has been elected and he has pushed through a budget line item to replace the water system in your area. During this time, the property will be without water for 3 months while the system is dug up and replaced. You want to understand how this will impact your project. How would you best accomplish this?

Update the risk register and work on a mitigation plan with key staff

You are working on implementing a new corporate intranet. The project has a set timeline for delivery and is to be built to scope. During a recent stakeholder meeting you noticed a talkative employee has shown some aversion to the new product. You are concerned that this individual might derail your launch and possibly cause problems with user adoption. What should you do?

Update the risk register and work on a mitigation strategy

You are in the process of creating the configuration management plan for the scope of a project that you are managing. Which item will you need to identify?

Which configuration items require version control

During the daily stand-ups, the team brings up various issues with the testing tools. The tools continue to crash their systems, and even though the tests are automated, it requires complex, technical knowledge to run. The organization have corporate licenses for the tools, so the team is frustrated. What should you do?

Work with and support the team to find a better tool