PMP TEST QUESTIONS

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Which of the following is a characteristic of the WBS?

Defines and organizes the total scope of the project

You have identified the risks associated with a project that you are managing. You now need to perform a qualitative analysis on the risks. Which of the following will help you with this?

Enterprise environmental factors

Which technique is BEST used to calculate the theoretical earliest and latest possible start and finish dates for work activities in a project?

Critical path method

Your organization is looking to incorporate an agile approach to upcoming project management project. Which tool or technique can you use to determine if an agile approach is suitable?

Radar chart

You are a project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investor's conference. However, it is behind schedule due to problems that occurred when adding bonus content. Which option is the BEST course of action?

Issue a change request to minimize the scope for the release

You are managing a project that is overseeing the expansion of a local car dealership that specializes in performance vehicles. The project has been scheduled to take 16 weeks. The total cost of the project is set at $500,000. At the seven week mark of the project, it has been determined that the project is one week behind schedule, and the cost so far is $250,000. At this point, which option represents the planned value of the project?

$218,750

Your project started with seven stakeholders. An additional three have been added. Which option represents the current number of potential communication channels among the stakeholders?

You are managing a project designed to create an environmentally friendly concept home. You need to identify the total funds required. Which method would BEST be used to achieve this?

Cost aggregation

Troy is managing a project that is several weeks into production. One of the processes used on the project is imposing constraints on what can be achieved by the project team. What should Troy use to determine a strategy to improve the process?

Process analysis

You are a project manager for a large manufacturing company. An internal project has been formally approved and you are in the process of identifying key stakeholders. Where would be the BEST place to start?

Project charter

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is ahead of schedule. Which option contained the data that was used in this comparison?

Project management plan

You have been contracted by an organic honey startup company to design a process for efficient honey gathering. It is a daunting task trying to maintain the schedule, as there are many variables to consider related to the bee's honey production. Which option can be used to reduce the complexity of this task?

Project management software

Your boss has assigned you as the project manager for the design phase of a new product that is in the very early stages of development. The phase has not been officially approved and there is pressure from your boss to start planning as soon as possible. Which action should you take FIRST?

Review business and compliance requirements, and historical information to define high-level requirements and risks

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following would NOT help with this?

Risk register

You have been asked to help develop the project charter for an internal project being performed by your organization. Your first task is to document any constraints on the project. Which of following is a potential source of this information?

Sponsor

You have recently initiated a project that is designed to create a new process that will be used by the manufacturing depañment in your organization. You need to provide the project team with information about how to engage the users in the manufacturing department to ensure that their needs are met. Which management plan is the BEST place to enter this information?

Stakeholder engagement plan

You are the project manager and you are currently involved with the development of the project management plan. Which of the following should be included within the process improvement plan?

The metrics for the current process

A project to create a new smartphone is ending. The project took nine months, spent two million dollars, and used five different sellers to create various parts for the smartphone. Which activity is performed at this point in the project?

Update project records to reflect the final results

A change request to modify one of the deliverables has been approved. In which process will the change be implemented?

Direct and Manage Project Work

You have been recently assigned to manage a new project and have been asked to help develop the project charter. You have been given the business case and the project benefits management plan from the project sponsor. Which activity should be performed before moving forward?

Interview stakeholders to gather information about the requirements for the project

Which statement is true concerning decomposition?

Each deliverable may not necessarily have the same level of decomposition.

You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following documents will become part of the project management plan?

Management reviews

You are currently managing a project relating to infrastructure renovations for a large IT organization. Several activities for the project are classified as critical, as they can directly impact internal operations and overall departmental productivity. Which of the following would result in a change request?

A short delay of a critical path activity

You are working on building the stakeholder register for a new project that has been authorized. Which item would you expect to include in the stakeholder register?

A rating of the stakeholder's impact and influence on the project

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the specifications. Upon inspection, the customer informs you that the LCD output screen does not meet the requirements that were originally agreed upon; however, they will tolerate the change. Which action will MOST likely result from this?

Accepted deliverables

Helen, a project sponsor, has chosen Brad to lead a project team of engineers and people from other departments in the development of new materials that can be used for various applications. Brad knows from past experience that the engineers can be distracted by non-work related discussions. Senior management has also warned Brad that the engineers have been disruptive in the past to other departments within the organization and that it cannot happen again. So, Brad schedules a meeting with the project team to set the expectations on how they should act when working on the project. Once the rules are in place, who should enforce them?

All project team members

You are a project manager on a project that involves the construction of a new office complex. Due to the tight schedule, the contractor agrees to have two shifts. One shift works 7:00 a.m. to 7:00 p.m. The other shift works from 7:00 p.m. to 7:00 a.m. Which activity are you currently engaged in?

Conducting procurements

You are in the process of analyzing staKeholder requirements to document project scope, milestones, and deliverables for your project charter. Which activity should you perform?

Determine what requirements and deliverables are not part of the project

You are a project manager for a major golf club manufacturer. Your team is working on developing a new line of golf clubs for the upcoming season. You wish to create a comprehensive listing of all stakeholders, so you order a reassessment of current stakeholders to be performed. What can be used to compile this listing?

Expert judgment in meetings or focus panels

You have recently brought Bob in as a team member on a project you are managing. You have been providing Bob with updates by email on how he has been performing. Which form of communication does this BEST describe?

Informal written

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. The budget they created was short sighted and based upon the previous year's numbers. You have determined that, due to material costs, the approved budget will need to be increased. Which action is required to increase the budget?

Initiate a change request

It has been determined that the schedule baseline is no longer accurate and requires modification. Which action must be taken to modify the baseline?

Issue a change request

You are a project manager, and you are currently managing sellers, suppliers, and stakeholders. As well as developing deliverables so that the team can complete the project work outlined within the project management plan. Which of the following is an organizational process asset used during this process?

Issue and defect management database

You are the project manager of a project and you need to begin the process of awarding a contract to a seller. Which of the following are characteristics of a bidder conference?

It keeps all vendors on an equal level.

You are managing the activities of your project team when the customer unexpectedly asks you to provide information about a competitor's product. You recently helped develop this product and it is related to the scope of the current project. You respectfully explain to the customer that the information is confidential and that you cannot provide the requested information. However, you do discuss the scope of the current project. What are you currently engaged in with the customer?

Managing communications

While managing the execution of a project, one of the project stakeholders comes to you worried about the availability of materials for fabricating an air frame from the regular vendor. You let the stakeholder know that you will check into this further for him. A couple of days later, you respond back to him that you are waiting for a call from the supplier and have been in contact with several other vendors. The other vendors who supply the same materials have plenty in stock. What are you currently engaged in with the stakeholder?

Managing eXpectations of a stakeholder

You are a project manager for a large project-oriented organization. You are currently working on a project proposal and are considering potential stakeholders that may influence the project. Which stakeholders are the MOST critical at this point in the project?

Managing stakeholders

You have recently started working at a company as a senior project manager. Some junior project managers have been asking you for assistance in dealing with some work-related issues. Which course of action would BEST fulfill your responsibility?

Offer to conduct periodic coaching sessions for the employees seeking assistance.

You are not getting the results required from the plastic mold used to make one of the deliverables needed for your project. You have requested audit team to investigate the thermoforming process. They decide to look at how the temperature affects the pliability of the plastic. What should they do?

On a scatter diagram, plot the temperature against the percentage of pliability

You have been assigned to a new project that was requested by your organization's project management office to meet a new government regulation. They have provided you with a number different documents to help you develop the initiation documentation required for this project. You want to understand the relationship between the product being created and the business need before you begin defining the high-level scope of the project. Which document would you review FIRST?

Organizational standard processes

You are managing the construction of a state of the art hospital. As with any project, this one has had its share of problems. The project sponsors would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. During which process is the project manager going to evaluate the impact of this request?

Perform Integrated Change Control

You are a project manager for a construction firm that offers prefabricated or custom-built modular homes. I n the past, a client contracted your company to build them a new home, and specified several unique customizations that they wanted. Approximately four months later, the house has been completed and some minor landscaping needs to taKe place. Which action should now taKe place with the customer?

Perform a walkthrough of the finished product

You are providing the funding for a potential project for your organization. Which of the following is one of your responsibilities during the initiation stage of the project?

Prioritizes the constraints of the project

You are currently involved with identifying the value of the actual work done to date in your project, and analyzing spending from that perspective. Which of the following identifies information that you will need to have available to achieve this?

Project funding requirements

Helen, Irene, and John maKe up an organization's review committee for a project they are working on. They have received responses from various vendors to the procurement document package and are formally reviewing prospective vendors according to their capabilities to successfully complete the conditions of the contract. They have been authorized to select vendors prior to senior management approval. Which action is the review committee currently undertaking?

Proposal evaluation

You are the project manager for a large software project. You and your project team use websites to post updates and progress reports for the project. Which method of communication does this portray?

Pull communication

You are performing a preliminary analysis of the identified risks in the risk register, which entails prioritizing the risks based on the probability of occurrence and impact to the project. Which process are you currently performing?

Qualitative analysis

A team begins an independent review of project work to see if it complies with the project's policies, processes, and procedures. What is this team currently engaged in?

Quality audit

You are a certified PMP working on a project in Africa. The project is nearing completion when the customer offers you a sizable gift. There are no laws in the country preventing you from accepting gifts and it is a sign of respect that you accept the gift that is offered. Your company's policy is not to accept any gifts. What should you do?

Reject the gift and explain to the customer that it is against your company's policy to accept gifts.

You have been newly appointed to a project and you need to complete project cost estimates. Which option identifies potential increases to the duration and cost of activities when estimating project costs?

Risk register

You need to select a vendor to create an application for your organizations accounting department. Which of the following statements are true about conducting procurements?

Simple procurements only require acceptance on the seller's part.

You are currently analyzing the communication requirements for a project you are managing. You need to identify the main expectations of each of the internal staKeholders to ensure that their communication needs are satisfied. Which resource should you consult to locate this information?

Stakeholder register

You have been tasked with randomly inspecting five project documents from a set of 50 to ensure the correct procedures are being followed for creating them. What are you currently engaged in?

Statistical sampling

You are a project manager on a building project when one of your carpenters has become injured and will be hospitalized for a couple of weeks. Another carpenter in your company is working on a different housing project that is scheduled to be completed later than this building project's finish date. However, due to their current job duties, they will not be available until next week without it affecting the housing project's schedule. There is a carpenter available from another company you have outsourced work to in the past. They meet all the qualifications necessary to replace the injured worker, but they work at a significantly higher rate of pay. You need to replace the injured carpenter by tomorrow. Which step should you perform FIRST to address this issue?

Submit a change request

You are currently defining how to manage team and physical resources. You are also working on a strategy to make sure that you have sufficient availability of resources to successfully complete your project. Which result of this process will include conflict resolution processes?

Team charter

Your organization uses the benefit-cost ratio (BCR) economic model to select which project they want to initiate. You have received a report that contains the BCR results for a number of different initiatives. Which guideline should you follow when selecting a project to initiate?

The greater the BCR, the more attractive the initiative

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that will be used on the project was supposed to be in high demand at the time of the event. However, a supplier in the neighboring community has been contracted, so this is no longer a risk. Which action is MOST likely to occur as a result of the supplier being contracted?

The information is added to the risk register

Which indicator BEST shows that a work package is decomposed to an appropriate level?

The work can be completed within a reporting period

You are creating the WBS for a project. Which indicator BEST shows that you have decomposed a work package to an appropriate level?

The work can be completed within a reporting period

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model. The project has gotten off to a slow start and is behind schedule. In previous years, club types were worked on one at a time (for instance, the woods first and then the irons). To save time this year, they will be worked on concurrently. Which technique is this an example of?

This is a form of fast tracking the schedule

You are in the process of classifying the people and groups whose interests should be considered during the project. What is the MAIN purpose of this activity?

To ensure that the effort used to manage stakeholder expectations is efficient

Pam is leading a new project designed to create an internal web site for Imagenie, Inc employees that will allow them to view a company events calendar. The project team members work together in the same office building. Regular team meetings for all project team members are held in a single meeting room. Also, meetings that involve team members working on specific aspects of the project meet in different rooms throughout the office. For the most part, the project team members are meeting their targets and are on schedule. However, you notice that three team members who are grouped together are not sure how to complete their tasks. Which technique would be MOST helpful in this situation?

Training

Update project records to reflect the final results

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You are currently involved in the Control Costs process. You are performing data analysis to determine the actual magnitude differences between the earned value, and planned and actual cost. Which technique is being used in this example?

Variance analysis

You are the project manager for your company. You have already attained formal acceptance and are completing the final process required to officially close the project. You are currently collecting and documenting the lessons learned. Which of the following is included in the lessons learned documentation?

Vendor-specific information

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You are currently involved in the Monitor Communications process. Which information is distributed as part of this process?

Work performance

You have identified a number of defects related to a component needed for a project deliverable. The project manager has asked you to determine the impact of each defect in a meaningful way. What should you do?

create a histogram

You have been assigned to take over a large, recently initiated project that was being managed by a close friend in your organization. Stakeholder analysis has already begun and a power/support grid has been filled out. You disagree with the placement of some stakeholders on the grid. Which action should you take?

Hold a brainstorming session with your team to reach an agreement on placements and the best strategies to use

You are creating the project management plan for a project. Which statement represents the PRIMARY focus of the change management plan?

How product baselines will be controlled

As the project manager for a large organization, you understand the importance of ensuring that all of the proper processes are followed when closing a project. You have already released and reassigned your existing project team to tasks on another project, and have received formal acceptance on the current project. You have a few things to complete at this point, but you want to make sure that you perform one specific tasK last. Which task should be completed last?

Archive project information

You are planning how project resources are going to be grouped, distributed, and managed. Which of the following tool or technique will be helpful in creating this plan?

Assignment matrix

Question Review the following exhibit. You are working at creating a network diagram for a project you are managing. The critical path consists of which activities?

B,C,D

You are an expatriate working in a foreign country. You have been asked to offer a cash payment gift to the procurement manager at a company with whom you are bidding on work. How BEST should you interpret this request?

Base your interpretation of the request on an understanding of the norms of the country you are in.

You are currently working on creating a document that will be used to gain authorization for the project. During this process, you need to locate the benefit analysis that was performed to justify the project. Where is the BEST place to look for this information?

Business case

You are in the process of creating the project charter. You need to identify the scope for the project's final product. What is the BEST source of this information?

Business case

You are managing a project designed to create a new bearing type that will replace an older recalled type. You are currently involved in the Control Quality process. Which item would be a primary input into this process?

Deliverables

One of the roles as a project manager is the implementation of process improvement activities that have been approved. During which process would you perform these activities?

Direct and Manage Project Work

Part of being a project manager includes having to continually look for process improvements. Which term represents the Japanese philosophy involving process improvements on a continual basis?

Kaizen

You work in an organization with multiple project managers who get together in the company's lounge to relax or talk about the day's events. One of the project managers starts discussing with you the need for some processes and practices to be more efficient. What approach is normally taken to achieve the results that the project manager is describing?

Kaizen

You are managing a project that has many stakeholders. One of the stakeholders does not provide much influence to the project; however, they have a high level of interest. How should you engage this type of stakeholder?

Keep them informed

You are the project manager for your organization. During the closing stage of your project, a team member who is training to become a project manager asks which documents are typically referenced during the closing of a project. Which of the following is the BEST answer to the team member's question?

Project management plan

You are currently engaged in identifying project risks. You begin by brainstorming an organization's strengths and weaknesses. You need to further analyze these factors to identify opportunities and threats. What should you use to perform this action?

SWOT analysis

Question Gleeson Associates' business area is systems support, computer sales, and training. Gleeson Associates is expanding their office in Boston. Refer to the Proiect Scope Statement excerpt for a list of elements that have been documented. Which line in the Project Scope Statement excerpt includes a project assumption?

Sales increases

It is your first time managing this type of project and you wish to refer to a document that will detail how the project scope should be controlled. Which document would contain this information?

Scope management plan

Which of the following is a valid statement regarding the critical path method?

The flexibility of the schedule is measured by the difference between early and late dates

You are the project manager for your organization. The deliverables for the project you are currently working on have been formally accepted by the customer. Often, one of the duties of the project manager is to assist the customer with the inspection process of the deliverable before the project can be closed. Which of the following verification methods would be considered a form of assistance during this process?

Verifying the scope of the project against the deliverables

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that is being used for the project has recently become in high demand after a television celebrity reported on the flower's medicinal benefits. During which activity would the new risk be identified?

during a risk review

The project manager has asked you to review a process to see how it can be made more efficient. Which tool or technique would BEST meet your needs?

flowcharting

Corrective action has been taken for an issue that could have affected the project completion date. Which method of communication should be used when conveying this information TO a key stakeholder?

in a presentation

While developing a new type of bearing that was meant to replace a recalled model, a major quality issue was discovered. During the Control Quality process, it was determined that the bearings were unbalanced due to machinery not being calibrated. Which graphical aid would have yielded this information?

lshikawa diagram

You have just finished identifying risks that are associated with a project that you are managing. You now want to associate the risks with their root cause. Which method will BEST achieve this?

lshikawa diagram

You are the project manager for a summer carnival committee. The preparations have been estimated to take 35 days, the festivities will last 10 days, and the cleanup will taKe 5 days. The total cost of the project is set at $137,000. You have completed the preparation stage two days ahead of schedule, and the cost of the preparations were $121,000. Which option represents the cost performance index at the beginning of the festivities?

0.82

Carmen is a project manager working on the development of a new sleeping aid, which is an enterprise-wide project. She reports to Bill, the program manager, who is in charge of five projects related to the development of five different sleeping aids. Which is Carmen's MOST applicable responsibility?

Achieving the objectives for the sleeping aid.

You are managing a construction project to build a new hotel for a customer. The budget provided is $300,000,000 with a two year completion schedule. Up to this point, $20,000,000 has been spent in planning, and project work has been in progress for a week. Already, there have been five major, unforeseen problems brought to your attention that need to be addressed. What should you do FIRST?

Bring the problems to the attention of the sponsor to have the business case re-evaluated.

You are the project manager for a project and you are currently managing your project team. You need to understand the role of the project as it relates to the organization and its industry, and takes internal and external environmental factors into account. What type of interpersonal skill is required to achieve this?

Conceptual

You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. The project sponsors would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. Which process is sent approved changes related to the construction of the hospital?

Direct and Manage Project Work

It is the start of the week when a team member calls in sick. They tell you that they have been put off work for two weeks by their doctor. They were supposed to begin work on an activity on the critical path and there is no one to replace them. The delay in starting the activity will cause the project to miss its end date. What is your BEST course of action?

Fast track the schedule and identify any new risks

Which statement represents the PRIMARY focus of the change management plan?

How product baselines will be controlled

Motivating the project team using recognition and reward systems is essential to the successful completion of a project. Which concept is part of Herzberg's Motivation-Hygiene theory?

Hygiene factors do not act as motivators by themselves

You have been assigned as the project manager for a project that involves organizing a large video game convention and you have been asked to help develop the project charter. The sponsor for the project has identified one of the key factors for the success of the project as being able to accurately estimate the number of people attending. Since your organization organized this event the previous year, you have been reviewing some of the archived project documents. Where would you find estimated attendance in the project charter from the previous year?

In the section that lists any assumptions for the project

You are the manager of a project that is building a new interactive children's toy. After some problems with competitor's products, the government mandated new quality laws. This means that your product will need to adhere to these new quality standards. During which specific process does the project manager assess the impact a change has on the project?

Perform Integrated Change Control

You have been assigned as the project manager during the initiation phase of a project that is being performed for your organization. You have been asked to define the business and compliance requirements that are to be included in the initiation documentation of the project. Which statement BEST represents the criteria that you should meet when defining requirements?

Requirements need to meet customer expectations

You have just gained formal approval to initiate a project designed to create a new prototype of an environmentally friendly public transportation system. You need to ensure the staKeholders have a common understanding about the key project deliverables and their roles and responsibilities. Which of the following is the BEST source of this information?

The project charter

You hold a meeting with your project team to discuss five items in relation to the current project being executed. After the meeting, you ask the team member recording the minutes to save the information. Where are the minutes saved?

As part of project records

You are working as the project manager overseeing the development of a new piece of machinery. The specifications state that four 11 mm long torx bolts are to be used to secure the control mechanism to the chassis. Testing will follow this phase. These specific bolts are currently on back order for six weeks from a longtime supplier to your organization. There are 10 mm torx bolts that can be purchased, as suggested by the supplier, and they will still meet or exceed the strength requirements. Which action should you take NEXT

Assess the impact that this could have on the project

You are required to determine the costs for a project that your company is undertaking. You want to estimate the cost of each individual activity and use that information to produce a total cost for the project. Many of these activities have not been performed before. Which is the BEST method for estimating these costs?

Bottom-up estimating

You are in the process of creating the project charter. You need to Requirements documentation identify the scope for the project's final product. What is the BEST source of this information?

Business case

The audit team has determined that by modifying the pressure and temperature for a process, they can improve the structural integrity of the materials created. How did they come about their conclusion?

By studying the results after performing a design of experiment on the pressure and temperatures used

You are managing a project that involves installing a new generator in the local power station. The project has been scheduled to take five weeks. The total cost of the project is set at $780,000. At the three week mark of the project, it has been determined that the project is one week behind schedule, and the cost so far is $390,000. Which option represents the schedule performance index of this project?

0.67

You are in the process of estimating the activity durations for the various activities contained in the scope baseline for a large project being undertaken by your organization. You have an activity that will most likely take eight days to complete. It has been determined that the activity has a best case scenario of being completed in four days and a worst case scenario of taking 18 days. Which duration will you record for this activity using PERT?

9 days

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the customer to ensure that it meets the requirements. Upon inspection, the customer informs you that the LCD output screen does not meet the specifications. Which result from this problem is MOST likely to occur?

A change request

You are in the process of defining the high-level scope of your project as part of developing a project charter for an external customer. Which of the following is an item that should be used to set and limit the scope?

Agreement document

You need to determine the monetary resources required for the completion of the project activities outlined within the project schedule. Which type of cost estimate focuses on improving accuracy by factoring in the amount of risk related to the original estimate?

Three-point estimate

You are responsible for chartering a project for your organization and you want to assign a project manager to help define the high- level scope and perform other initiation activities. Which skill or knowledge would be LEAST desirable for a project manager at this point in the project?

Time management

You have completed the planning of your project and project work is being carried out. Which activity should you be doing while executing the project?

Watching out for non-critical risks increasing in importance

As the acting project manager, you need to choose a balanced risk response strategy to implement for your project. Which risk response strategy is appropriate to use for both negative and positive project risks?

You have identified an issue with one of the processes being used to create the widgets that are required for one of the project deliverables. This is resulting in the widgets being produced with defective parts. What should you use to identify the cause of the issue, and the effect it may have on the project?

lshikawa diagram

You are in the process of selecting vendor for a project. Which of the following statements are true regarding a prequalified seller lÏSt?

lt is part of the project management plan.

Which option describes the MAIN purpose for creating a management reserve?

Create a reserve for unidentified risks on the project that may or may not occur

You need to establish a list of risks that are associated with a project that you are managing. You have assembled a group of experts that will use a questionnaire to help generate ideas for identifying important project risks. The experts will work anonymously. Which of the following are you currently engaged in using?

Delphi technique

You have been assigned to lead a project soon after it was selected by your organization's project management office. The project sponsor has provided you with a completed business case and benefits management plan, in addition to your organization's historical information on a similar project. Which tool or technique are you going to use to assess this information?

Expert judgment

You are a procurement specialist working for a large corporation. Your team is responsible for a new long-term project designed to procure a fleet of forty specialized search and rescue helicopters. Your goal is to transfer as much risk as possible to the seller, but you are willing to offer incentives for efficient production. Refer to the contract outline for the details. Which contract type does this BEST describe, and what is your PTA? Description Value Target Cost: $2,000,000,000 Target Profit: $200,000,000 Target Price: $2,200,000,000 Ceiling Price: $2,450,000,000 Share Ratio: 80% Buyer, 20% Seller

Fixed-price-plus-incentive-fee, and a PTA of $2,312,500,000

You are managing a project where the project work has been in progress for six months. In the last month, the number of changes has jumped from 10 per month to 100. What is the BEST course of action?

Have the business case re-evaluated to determine if the project is still viable.

You are the project manager for the construction of a new shopping center. Which of the following are activities that you will perform when directing and managing project work?

Identifying and updating risks

You are the project manager for a clothing design company. You have just gained formal authorization to initiate a project designed to create a new line of swimwear. What should you do NEXT?

Inform stakeholders of the approved project charter.

Jim is managing a project that has been underway for several weeks. A problem has been encountered that may cause a conflict between some of the project stakeholders. Where would you document who is responsible for resolving the problem?

Issue log

You are currently reviewing project activities and documenting their relationships. The documentation is done using a combination of rectangles and arrows. Which of the following is a characteristic of the PDM?

It allows you to show four types of dependencies

You have been selected as the project manager for a new project that is being performed for your organization. The initiator of the project has signed off on the project initiation documentation. How does this documentation benefit you?

It provides you with the power to allocate funds and assign corporate resources.

You are the project manager for a new project. You need to introduce project ground rules to the project team. How should you convey the project ground rules to the team?

Kickoff meeting

Vou are managing the execution of the project work when one of the sellers provides you with a deliverable. This deliverable is needed for assembling one of the final deliverable for the customer. The deliverable does not meet all the requirements outlined in the technical specifications for the final deliverable. What is the MOST LIKELY reason for the seller's deliverable not meeting the specifications?

Lack of a work breakdown structure and work breakdown structure dictionary by the seller

Vou are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Work process. Which option represents a task that would take part within this process?

Maintaining an information base detailing the video game through completion

You are the project manager and you have noticed that project efficiency and effectiveness levels have decreased. Which process is MOST closely associated with continuous process improvement?

Manage Quality

You are a project manager for a company that is taking bids from marketing agencies for work to be completed on a project you are currently managing. You learn that a marketing agency owned by a friend is making a bid for the contract to handle the project's advertising. Which step should you take NEXT?

Notify the group awarding the contract of a possible conflict

The initial round of project planning has completed and all the relevant stakeholders have approved the project management plan. During project execution, it comes to the project manager's attention that the contingency for one of the unplanned events may not be sufficient to reduce the impact of the event. What should the project manager do NEXT?

Perform reserve analysis and communicate the findings in a burndown chart.

You have outsourced the plumbing work for a project designed to build a new state of the art office building. Several weeks into the project, you need to identify the metrics that will be assessed when determining how the contract is performing. Which is the BEST source of this information?

Procurement management plan

As an experienced project manager, you understand the importance of attaining formal acceptance from a customer for project deliverables. There are several processes and activities that occur during the project lifecycle. Which statement BEST describes the primary activity of the Close Project or Phase process?

Provide information that will formalize the project completion

A project involves creating a new version of accounting software. The project is progressing as planned. Sam is involved in coding the software. She performs checks on new pieces of her code to determine if they are performing as intended as she is developing software features. Alice creates and runs automated tests to ensure the older code still works as new code is added. What does this situation describe?

Quality control on an agile project

Mark is a project team member currently working on a project taskwith medium priority. Lucy, the project manager, observes that Mark seems to be distracted and is falling behind on his work. Which action should Lucy take?

Recommend Mark take the rest of the day off and have another team member continue with the task.

Planning has been completed on the project you are managing and all team members have been provided with their assignments. A month before working on a critical project task, one of the team members pulls you aside. They mention that while they will be working on the critical project task, their regular manager mentioned that they may be needed to work on another important task that occurs during the same period. You meet with the team member's manager and confirm the information is accurate. Which action should you take NEXT?

Refer to the risk register and implement the contingency plan

Evan is leading a project team in the development of a piece of software used for tracking bird migrations. Evan sees a potential problem with the interface that John, the customer, wants. Evan has some ideas about how to fix the issue, but he is unsure if John will support the necessary changes to the product as it will add additional time to the project schedule. Evan needs to address these concerns before it becomes an issue. What should he do FIRST?

Refer to the stakeholder management plan

You are a project manager for a company based in the Eastern U.S. that is currently accepting bids from paint contractors for a large-scale construction project. A friend of yours owns a paint contractor business, which is one of the bidding organizations. Your friend offers to pay for a summer vacation for your family if you could provide information on the other bidding organizations. Which action would be BEST for you to take?

Refuse the summer vacation offer from your friend

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher cost device than originally planned. You need to determine if these features were formally requested by a specific stakeholder. To which item would you refer to verify this information?

Requirements traceability matrix

You are currently working at determining the budget that will be needed for a project you are managing. You need to identify an appropriate allowance for unplanned changes resulting from risks that may be required on the project. Which technique is MOST likely to assist you in achieving your goal?

Reserve Analysis

Ian is a project manager currently engaged in attaining the necessary resources and equipment for the next phase of the project. Ian is IooKing for the right contractor that can perform the necessary specialized work. How should he evaluate potential contractors?

Review proposals

You are managing a project that is designed to create a new ordering system that will be used by the sales department in your organization. You are preparing a performance report to send out to the stakeholders. You need to identify the stakeholders to whom the report will be sent and the required method of delivering the report. What should you do NEXT

Review the communication management plan

Your organization is having a problem keeping up with the current supply demands of their customers. To help increase manufacturing capacity, your organization has approved a project whose goal is to create a more efficient order fulfillment process. The original project manager has been moved to another project and you have inherited the project. Which action should you take FIRST?

Review the current project definition elements

During project execution, you receive a call from the customer to let you know that a new person hired within the organization will be representing their company's interests in the project. What should you do FIRST?

Review the stakeholder register and update it with the new person's name

It is your first time managing this type of project and you wish to refer to a document that will detail how the project scope should be controlled. Which document would contain this information?

Scope management plan

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently having a status meeting with your team to discuss the project's progress. Which outcome is the MOST desirable from holding frequent status meetings?

The ability to recognize opportunities

You are in the process of performing integrated change control for a project you are managing. Which statement is true about the configuration management system?

The configuration management system will define procedures to control any changes.

You are the project lead overseeing a project to create a new wireless media streaming device. An LCD display was used that does not match the original project scope. During a stakeholder meeting, the customer expresses that they are upset and the screen should be changed. Your CEO is worried about the costs associated with the replacement of the screens and believes the product is fine as it is. Functional managers are concerned about the additional time it will take the workers to replace the screens and suggest a revised model slightly after product release. Other upper management suggests releasing a standard version with the current LCD and a deluxe model with another LCD. As the manager, you need to settle this dispute. In whose favor should this dispute be resolved?

The customer

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and will be replaced with the 1,200-pound model. This will result in a change to the contact. Who would be eligible to make a change to the contract?

The procurement office

You are a project manager for a major tire distributor, and you are monitoring your team's performance for the summer tire campaign project. You have created a document that includes all the WBS elements and value, variance, and index comparisons. The following information is included: Work Package 1: SPI = 0.92, CPI = 0.95 Work Package 2: SPI = 0.85, CPI = 1.02 Work Package 3: SPI = 0.99, CPI = 0.99 Work Package 4: SPI = 0.88, CPI = 1.04 Which conclusions can be drawn from this work performance data?

The project is behind schedule and on budget

You are a project manager for Inter-Swift. You are working on a project to expand the manufacturing capacity of your organization. Your organization has decided to outsource the construction of a new warehouse, to house the required facilities and infrastructure, to an external company named Docu-sentry Ltd. Who approves the project charter for the new warehouse project?

The project sponsor at Inter-Swift

You are a project manager for a large consulting firm. A colleague, who is also a project manager, informs you that the project they were working on ended by extinction. Which of the following statements BEST describes this type of project ending?

The project was accepted by all key stakeholders.

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower that will be used on the project was supposed to be in high demand at the time of the event. However, a supplier in the neighboring community has been contracted, so this is no longer a risk. Which option describes an action that can take place once a risk is retired?

The risk's associated reserve is released

You are the project manager for a small consulting firm. One of the projects that you are currently working on has finally completed. There were several instances of delays throughout the project due to unforeseen circumstances, which led to cost overruns. Which of the following BEST describes what you should ensure is documented?

The unforeseen circumstances as lessons learned

You must provide management with a project schedule that displays the project as a summary of the work packages only. The schedule also needs to display the progress for each work package. Which is the BEST method to use to provide this information?

Bar chart

You are the project manager for an automotive manufacturing company. You need to confirm that the project you are undertaking aligns with the organization's business strategy. What is BEST used to accomplish this?

Benefit analysis

You are in the process of gathering and analyzing stakeholder requirements to finalize your project charter. Which activity would this include?

Milestone schedules

Monitor and Control Project Work

You want to ensure you are using an accurate method of estimating the duration of the activities contained in your WBS. You also need to be able to identify the level of uncertainty involved With the estimates. Which method will BEST achieve this?

Three-point estimate

You are working on a construction project and have been keeping monthly earned value, actual cost, and cost performance index statistics, as listed below: Month1: EV = $57,000, AC = $49,000, CPI = 1.16 Month2: EV = $187,100, AC = $178,500, CPI = 1.04 Month3: EV = $149,500, AC = $167,900, CPI = 0.89 Month4: EV = $161,800, AC = $170,750, CPI = 0.94 The budget for the project was originally set at $1,250,000 for an eight month duration. The project sponsors are worried about the final cost. Which option represents the current projected variance at completion for this project?

-$25,510

You are managing an agriculture project that is researching the possibilities of splicing the water retaining capabilities of a cactus with corn seed. This will allow the seed to grow in dry conditions. The project sponsor will be making 12 monthly payments of $100,000 dollars to fund the project. At the six month mark, the project is deemed to be half a month behind schedule. During this time, the project has been working in the red, and the average money spent per month is $110,000. You have been asked by the sponsor to provide a to-complete performance index (TCPI) based upon the project's estimate at completion (EAC), where the ETC work is projected to follow the current CPI Which value do you provide the sponsor with?

0.83

Activity Description Activity A Has a duration of 6 days, and it occurs after the Start Activity B Has a duration of 5 days, and it occurs after the Start Activity C Has a duration of 4 days, and it occurs after Activity A Activity D Has a duration of 2 days, and it occurs after Activity B Activity E Has a duration of 4 days; it occurs after Activity C, and after Activity D including a 4 day lag Activity F Has a duration of 10 days, and it occurs after Activity D Activity G Has a duration of 10 days, and it occurs after Activity E and before the Finish Activity H Has a duration of 6 days, and it occurs after Activity F and before the Finish Question You are currently working on creating the schedule for a project you are managing. The network diagram consists of the activities described in the following .Activity Description Table: Which option represents the duration of the critical path?

You have been contracted to oversee a project that is estimated to take 30 working days. The project is created to address the redesign of a recalled pañ and is budgeted for $75,000. You are halfway through the project, and it is one day behind schedule. The earned value of the project is $35,000. The cost variance of the project is -$2,500. Sponsors are providing three equal installments of $25,000 during the project duration. Funds have been spent proportionally throughout the project. Which option represents the " actual cost of the project thus far?

37,500

You are managing a large project for your company and you have decided to contract out a portion of the development work. You have offered to pay a consulting company for their employee expenses, $2,500 for completion of the job, and an additional $1,000 if it is completed within a six-week timeframe. Which contract type is MOST appropriate to use in this scenario?

A cost-plus-incentive-fee contract

You are trying to identify and document high-level risks, assumptions, and constraints to pinpoint project limitations. You have interviewed key stakeholders that have expertise in this area and looked at the current environment. Which other activity should you perform to complete your task?

Access the corporate knowledge base

You are creating the resource management plan for a project you are managing. Which item is the BEST source to consult when determining the human resource needs for the project?

Activity resource requirements

The current project is based on a hybrid organization. The project is reviewing the usage of the project team members. The project manager notices that one on the team members that works in the finance department is underperforming. The project is now behind schedule by two days and cannot be delayed any further without delaying the project end date. The project manager determines that the team member was not trained to use the scheduling software. What should the project manager do NEXT?

Add a new team member trained using the software manager

You have completed a brainstorming session to help determine the development approach for your project. You have identified the following characteristics of your project: - dynamic requirements - activities must be repeated until correct - frequent small deliveries - customer value achieved through frequent feedback and deliveries Which project life cycle best meets these characteristics?

Agile

You have recently taKen over a large mission critical project that has been underway for several months. Project work has begun. Vou are in the process of reviewing the documentation, but you are unable to locate the project charter. When you ask the project management team members where the charter is stored, they inform you that it does not exist. Which action is the BEST way to deal with this situation?

Alert the sponsor and request that the project charter be built

You are the project manager for the majority of all internal projects within your organization. A major reason for this is due to your budgetary skills, and past successes with overall project costs. Why is monitoring the CPI an important part of managing project costs?

Allows you to determine whether there is a cost underrun or overrun

An area where all team members gather

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been contracted to provide a high load winch system. Which input to this process should have been given special consideration by both the buyer and seller?

Approved change requests

You have performed a feasibility study to validate if a potential project will address a business need of your organization. The result was positive, so you have begun identifying key stakeholders, determining key events, and the overall risk to the project. You are also identifying factors that may limit the actions the project team. Where would limiting factors primarily be documented?

Assumption log

The project that you are currently managing is nearing completion, and you have scheduled an assessment meeting with one of the programmers working on the project. A meeting is scheduled tomorrow afternoon in your office to discuss their worK contributions throughout the project. You attained formal acceptance from the customer on the deliverables earlier in the week. Which option BEST describes the closing activity in which you are engaged?

Attaining stakeholder feedback

You are managing a project designed to create a new database system that will be used by the Sales department in your organization. Jane, the head of the Sales department, has informed you that she has not been receiving weekly progress updates as requested. You review the stakeholder communication requirements and have confirmed that Jane was in fact supposed to receive weekly progress reports from Joe. You contact Joe and request that he sends a progress report to Jane immediately and you ensure he is aware of her future communication requirements. What should you do NEXT?

Capture and analyze information related to the issue to prevent future occurrences

You are managing a project designed to create a new database \ system that will be used by the Sales department in your organization. Jane, the head of the Sales department, has informed you that she has not been receiving weekly progress updates as requested. You review the stakeholder communication requirements and have confirmed that Jane was in fact supposed to receive weekly progress reports from Joe. You contact Joe and request that he sends a progress report to Jane immediately and you ensure he is aware of her future communication requirements. What should you do NEXT?

Capture and analyze information related to the issue to prevent future occurrences.

You are managing the eXecution of project work on a job site to convert an old hospital to a new medical center for a customer. One of the contracted electricians has discovered the electrical wiring does not meet current wiring standards. You analyze the situation and discuss options with the project team members including the contractor. The best option in this situation is to replace the wiring. To ensure the project stays on schedule, the contractor will need to bring in four additional electricians. The cost for rewiring with additional help is $10,000. After documenting the issue in the issue log, you need to bring it to the attention of the customer. What should do FIRST?

Check the communications management plan

As your organization's lead project manager, you are responsible •' for managing several projects simultaneously. You have been informed that one of the internal projects that you are currently managing is being cancelled due to a change in the marketplace in which your organization competes. Which of the following BEST describes what must still be done now that this project has been formally cancelled?

Collect lessons learned

You have received formal acceptance of deliverables, and completed the performance reviews of the current phase of your project. A project review meeting has been scheduled to discuss the closing of the current project phase, and the beginning of the next phase. Which task still needs to be performed before the current project phase can be closed?

Collect lessons learned

You are the project manager for Brocadero. You are currently working on a large design project for a new type of vinyl-based, resilient floor material that involves many resources from different departments. You are currently located in the Wisconsin headquarters with the Design team. The Materials team is located in the Ohio office, and the closest manufacturing plant that has the equipment needed for this project is in Canada. Your CPI is currently 1.04; however, your SPI is only 0.80. You decide to bring " the schedule back on track by bringing the key resources from the Materials team in the Ohio office to the Wisconsin office. This will allow them to work alongside the key resources on the Design team for one month. This will eliminate delivery delays from office to office during reviews and will also allow you to run parallel work packages between the two teams. What BEST describes this scenario?

Colocation

The project manager is preparing a report for a meeting with key stakeholders about the project's progress. As part of the report, the project manager needs to determine the schedule status. How does the project manager determine the schedule status?

Compare current progress against the critical path

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. Which task would you be performing as part of this process?

Comparing the plan to the actual performance

You are working closely with your project sponsor to create the initiation documents required to get a construction project approved. The sponsor has provided you with a number of details that you want to organize for your project proposal. Which details would be considered to be risks to the project?

Completing the construction in the dry season will reduce the number of days lost to rain

Review the Shopping Center Protect. Which conflict resolution method was used in this situation?

Compromizing

You are managing a large scale multi-year project for your organization. Which plan will you use to specify how versioning information will be tracked to ensure that the customer does not receive the wrong version of a product?

Configuration management plan

You are currently analyzing the consumption of funds compared to the work being performed. In which process are you currently involved?

Control Costs

You are managing a mission critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. The delivery date of the hoist system was supposed to be three days ago, and you are unable to contact the seller. You are considering terminating the contract early. In which process are you working?

Control procurement

As a project manager for your organization, you have been asked to help develop a proposal for a potential project. The project goal, objectives, and the project strategy have already been documented. Which action should you take NEXT?

Define broad requirements

Ken has been leading project team members on a project for several months. He has been told by one of the team members that an additional component is required to complete the work package. Ken determines that it will cost an additional $5,000 for the component, which is available in the budget. The schedule to complete the work package will, however, be behind by five days. Ken has also determined that there will be no change in the project scope. What should he do NEXT

Determine options that would prevent the schedule from being delayed and implement the solution once approved

Mike, a project manager, is working on a construction project. He is in the process of conducting procurements for heavy machinery and steel that is needed for the project. He recognizes his friend Audrey as one of the sellers on the sellers list. After reviewing all the proposals from the various sellers and reviewing the bids, Mike would like to award the contract to Audrey's company. Her company has the reputation of having the most experience and the best product quality. In addition, her bid was the lowest received. However, he is not sure if he should, because Audrey is a friend and awarding the contract to her company could be perceived as a conflict of interest. Which action should he take?

Discuss the situation with the stakeholders before awarding the contract.

You are managing the construction of a state-of-the-art hospital. As with any project, this one has had its share of problems. The customer would like to add a new wing to the hospital and designate it solely for the use of diagnostic medicine. Which should occur if the change request is rejected?

Documentation explaining the reasoning is returned to the requestor.

Question Refer to the scenario. All of the following are possible constraints for this scenario EXCEPT:

Environmental regulations

Bill is leading a project team in the development and building of a new hotel. He has assembled his project team members for the project's kick-off meeting. The team members are highly experienced in developing and building hotels. Bill provides the team members with his background. Bill explains that he started out as a construction worker helping to build houses, malls, hotels, and business offices. He decided to go back to college to get a degree in business administration. He worked his way through various management levels and eventually became a project manager for a multi-national company. He also mentors other employees of the company who are training for project management positions, and regularly attends project management seminars. Which form of power will Bill MOST likely express during this project?

Expert power

You are the project manager for your company. You have completed reviewing the new product with the customer and the support team that will be handling the new product after the transition is made. The verification and walkthrough was very positive. You schedule a follow-up meeting with the customer for the next morning to attain a sign-off on the new product. Which of the following BEST describes what is going to be accomplished at this follow-up meeting?

Formal acceptance

You are the project manager for your organization. You are currently going through an inspection process with your customer and their IT staff regarding the project deliverables, which is a new software database solution. Once the customer verbally agrees that the database system meets the agreed upon criteria, they schedule a meeting for the next day to sign off on the project deliverables. Which of the following BEST describes the process being completed once the customer signs off on the new database system?

Formal acceptance

You are currently managing a project that you took over halfway through due to the previous project manager leaving. The project is finally nearing completion after a large amount of delays over schedule conflicts for team members and budget restraints. The customer is satisfied with the final deliverable, although they made it clear that they were not happy with all of the problems during the project lifecycle. Which of the following is a requirement to close the project when a customer has stated their acceptance with the " final project deliverable?

Formal sign off from the customer

Janet is a project manager for a multinational corporation. She has chosen the people for the project team roles identified in the resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the integrated nature of the technologies, including video and teleconferencing to be used by the team members when communicating amongst each other. What is a benefit to this type of team?

Forming project teams with resources who work different shifts

You are one of the project managers in your organization responsible for managing several large-scale projects. You are in the process of creating the procurement management plan for one of the projects you are managing. You need to consult a subject matter expert to obtain some expert judgment. Which entity is BEST able to provide subject matter expertise related to this?

Functional manager

Jake, a project team member, has been with Easy Nomad Travel for a year. Jake has a conversation with Catherine, who is another project team member. He makes the following statement:"I am no different than anyone else. Status and security matter a to me. But I also feel rewarded when my manager recognizes my personal contribution to a project." Which motivational theory does his statement BEST characterize?

Herzberg's Motivation-Hygiene Theory

Janet is leading a project to design and develop a new aircraft. Two engineers, Neil and Holly, work within the same organization as Janet. They have been corresponding back and forth about the stabilizers required for the wings. Later, they contact Janet to advise her that the design is complete. Which communication dimension does the correspondence between Neil and Holly represent?

Horizontal

Wayne is leading a project team that has experienced team members working in two different buildings across the city from each other. After reviewing this month's performance reports, Wayne has noticed a significant drop in performance and an increase in issues that are not being addressed. Wayne takes action by inviting the team members out for drinks in the evening to relieve some stress. A discussion occurs during the evening between Wayne and the team members regarding the team's declining progress and the increase in unresolved issues. After actively listening to the team members, Wayne has to decide how to address the situation. Which action should Wayne take?

Implement a solution that involves colocation

Glen, a project manager, is working on a project to construct an apartment complex when the customer requests adding two additional floors. Glen gets together with the project management team to discuss the costs involved, how the schedule would need to be addressed, and what the possible impact to the scope would be. After discussing their findings, Glen determines that it is possible to add two additional floors and gets the change control board to sign off on the changes. A change to the scope baseline has been made and project documents have been updated. The floors are being installed. Which action is currently being performed?

Implementing a change request

Your organization is undertaking a new high-profile project that is designed to improve several processes deemed to be outdated. The sponsor approaches you and asks if you will take on the role of project manager. You have been looking for the opportunity to show that you have the skills required to lead high-profile projects in your organization. After you have a chance to review the outline for the project charter and a list of potential contractors, you notice that one of the deliverables will require outsourcing some work. One of the potential contractors is related to you. Which method is the BEST way of handling this situation?

Inform the sponsor of the potential conflict of interest and defer the decision of whether to accept the project manager position to the sponsor.

You are the project manager overseeing the development of a new is console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. The project is a bit ahead of schedule. Too much information should not be disclosed at the conference. Which action can be taken to ensure that too much information is not released at the conference?

Initiate a change request to have extra resources temporarily removed from the project

You are in the process of identifying stakeholders that you want support from on your project. You have already identified some stakeholders using the key staKeholder list. What additional source of information can be used to help identify stakeholders?

Issue log

You are managing the execution of project work on a job site to register convert an old nursing home into a new office complex. A sub contractor working on the job notices that the insulation needs to be replaced since it does not meet the customer's requirement for a specific R-value. You analyze the situation and discuss options with the project team members including the sub contractor. The best option in this situation is to replace the insulation. The cost for replacing the insulation is an additional $15,000. After documenting the issue and communicating the information to the customer, you need to update some project information. Where will you document the reasons why the specific corrective actions were chosen?

Lessons learned

As the project manager, you are responsible for the successful completion and closure of the projects that your organization initiates. You are currently at the closing point on a large software development project in which several obstacles were overcome. These obstacles included difficulties in vacation coordinating, poorly described quality metrics, and lack of proper communication planning. You want to ensure that these mistakes are not repeated in future projects.

Lessons learned documentation

You have been managing the execution of the project plan for a month when you overhear a conversation between two of the project team members. Based on what you heard, you learn that these team members are exhibiting ethnocentric views. Which action should you take?

Look into providing cultural sensitivity and diversity training for your project team members

Vou are currently engaged in documenting the approach that will be used to acquire some widgets needed for a project that you are managing. Which methods are MOST likely to help you achieve this?

Make-or-buy analysis, expert judgment, market research

You are a project manager for an organization that has worked on simple projects in the past. Your organization has merged with another company that has worked on projects that are more complex. Three months into the merger, you have been chosen to manage a complex project. You review documentation on past complex projects that was collected by the company you merged with. You noticed that their change control procedure incorporated a CCB that was effective. You discuss using a CCB with a project manager that has used a CCB on a similar project to get their advice. You decide to implement a CCB to process change requests as part of your change control procedures for the current project. What does this situation describe?

Making use of knowledge gained from previous experience and documentation for deciding a new procedure

You are the project manager overseeing the development of a new console video game. After demoing the product at a gala, the investors and product testers would like to see some changes to the product. You agree that the changes are possible. You have prepared a series of changes that they would like to see in the game. The changes are expected to increase the budget and schedule. Which process includes your task?

Monitor and Control Project Work

Two project team members are observed in a heated discussion about the results of the project review of the lessons learned collated throughout the first phase of the project. The team member who observer the argument thinks that this issue is will negatively affect the attitudes of other team members not involved and informs the project manager. What should the project manager do NEXT?

Observe later interactions between the project team members involved in the argument to see if there are lasting effects.

Frank is a new project team member with some project experience in all areas of project management, but specializing in procurements. The project has received proposals from different vendors. Frank has been assigned the task to determine if the cost estimates of the procurement items provided by one of the qualified vendors are reasonable. Which action should he do FIRST

Obtain an independent cost estimate for the procurement items from a professional external estimator.

You are a project manager for a non-governmental organization. You have been assigned to a project that is in its earliest stages of development and involves providing a water purifying system for a small town in a developing country. Your company has completed similar projects in the past. Where would be the BEST place to start gathering information to document the preliminary scope of the project?

Organizational process assets

You are the project manager for Imagenie, a large organization specializing in graphic design. One of the various projects that you manage is ready to begin the processes involved in the closing of the project. Which of the following is an input for the Close Project or Phase process?

Organizational process assets

You are a project manager for a large construction company. Your company has an established contract with a local building supply company for the majority of the materials that you use on your projects. Your senior management has assigned you to a fairly aggressive project and has signed off on the project charter. Your first task is to begin identifying potential staKeholders for this project. Which activity should you perform?

Organize meetings

You are a project manager for an electric utility company. A project has been authorized to create a new substation that will supply power to a newly developed industrial park. You have been assigned to the project, which is in the process of identifying individuals and groups that may have influence over any aspect of the project. You are finding that the list is getting quite large and may be difficult to manage. Which action should you take to help organize the list so that stakeholders receive the appropriate amount of attention from you?

Perform stakeholder analysis

You are working on a project that has been underway for several weeks. The project entails creating and installing a new piece of software that will increase productivity for the marketing department. To ensure that the new software meets the agreed quality requirements, you have scheduled testing to be performed on the new software by programmers from your organization who have one year of programming experience. You notice that testing on part of the software is taking three times as long as it should. " You determine that contracting out the testing to external programmers will ensure that the schedule set for testing will not be exceeded. As a result, you contract out the work to the external programmers to finish the software testing. What BEST describes what you are doing?

Performing a corrective action

You are the project manager of a large IT project. A manager from a company contracted to work on the project offers you free tickets to a local sporting event. The tickets are expensive, but your organization has no formal policy regarding gifts. Which response is the BEST way to handle the offer? Accept the tickets but notify your employer

Politely refuse the tickets

You are managing new staff members who are performing work to charter create a particular procurement item. On your personal schedule for the day, you have a meeting set up to meet with the new staff. You arrive in the meeting room to discover that no staff members have arrived. After waiting thirty minutes, you leave to attend another meeting. The next day, you meet with a couple of the staff members and ask why they did not show up to the meeting. They mention that they were not aware that they had to attend any meetings. Which document should have outlined the meeting requirement?

Procurement statement of work

You are defining the scope of a project that you are managing. You need to discover the attributes and features that the project deliverables require. Which technique would be BEST to use?

Product analysis

You are a project manager for an organization that is moving from paper to a new payroll system where clients can access pay and tax statements online. The project is in its final phase. You wish to review information that was brought up by a specific project staKeholder during meetings, as you plan to follow up with them. Which asset would include this information?

Project Records

Vou are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower is in short supply due to a heat wave in the area in which they are grown. Therefore, the price per plant will be higher than originally planned. While a potential supplier shortage was an identified risk, it was not due to a heat wave causing a shortage in the supply chain. You are in the process of reassessing the project risks, but need to know what the tolerances for the original project risks were. Where do you find this information?

Project management plan

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. The official flower is in short supply due to a heat wave in the area in which they are grown. Therefore, the price per plant will be higher than originally planned. While a potential supplier shortage was an identified risk, it was not due to a heat wave causing a shortage in the supply chain. You are in the process of reassessing the project risks, but need to know what the tolerances for the original project risks were. Where do you find this information?

Project management plan

You have taken over the role of project manager for a newly developing project. You need to locate the group or individual that is responsible for guiding the formalization and approval of the project. Which party should you contact?

Project sponsor

Marianne is the project manager for a project. The project team has begun performing the activities outlined by the project plan during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. Bob provides the funds for the project and resources are always available to Marianne. Meetings are scheduled every other Friday to meet with her staff of designers, network engineers, and software engineers. At the end of every month, Marianne and her staff meet with the project managers from her organization and their staff for a fun night out. Within which type of organization is Marianne working?

Projectized

Which statement is true concerning quality audits?

Quality audits are structured reviews that examine whether an organization's policies and procedures are being applied correctly.

You are currently involved in the Control Quality process of a design project. The project involves building a working model of a waterslide. At the end of the project, it is determined that the model meets all requirements. Which option is also a result of this process?

Quality control measurements

You are managing the execution of project work on a job site to convert an old school to a fitness center for a customer. One of the contracted plumbers has discovered that the plumbing is not up to code. You analyze the situation and discuss options with the project team members including the contractor. The best option in this situation is to replace the plumbing. To ensure the project stays on schedule, the contractor will need to bring in three additional plumbers. The cost for bringing the plumbing up to code is an additional $20,000. After documenting the issue in the issue log, you need to bring it to the attention of the customer. You begin by referring to the communications management plan. What should do NEXT?

Refer to the stakeholder register

An internal project is being carried out by a large organization that includes various functional groups including a quality control team and a quality assurance department. Mark, who is a member of the quality control team, has taken measurements from 100 random samples and plots them on a control chart. He notices that 35 of the 100 random samples have measurements that are not within specifications. Mark brings this to the attention of Kelly, the project manager. Kelly reviews the results and determines that there should not be this many measurements outside the specifications. What should Kelly do NEXT?

Request assistance from your company's quality assurance department.

You are working on a project to design a new road bicycle to be used in the upcoming Olympic games. You are currently involved in the Validate Scope process. You need to refer to the user acceptance criteria for the project deliverable. What is the BEST document to consult to quickly locate this information?

Requirements documentation

Jack is leading project team members through a difficult phase of a project. The project schedule was updated to allow additional work in the future to resolve a known problem with code used in the GPS software being developed. Two months later, no one from the project team remembers who was scheduled to do the rework. How can Jack determine who is responsible for the rework?

Review the issue log.

You are managing a project that is designed to create a new database system that will be used by members of the sales team. You have been informed that Carl, one of the team leads in the sales department, is concerned that the system will not provide all of the required functionality. What should you do FIRST?

Review the stakeholder engagement plan to determine how to manage Carl's expectations.

Ross, who is a project coordinator, would like his project team members to attend a seminar on communication and how to work collaboratively with co-workers. Lisa, who has a number of her staff working on Ross's project, needs them to work on some tasks that she has instead of attending the seminar. Lisa tells Ross that he will need to reschedule the seminar for a later date. Ross is not very happy with the decision but decides to keep quite. Which of the following BEST describes this situation?

Ross is working in a weak matrix organization where he has limited authority for making decisions.

You have been contracted to an organic honey startup company to design a process for efficient honey gathering. Trying to monitor the schedule is a daunting task, as there are so many variables to consider related to bee honey production. Which of the following would be determined as part of monitoring the project schedule?

SPI

You were managing a project that was commemorating the city's 200th anniversary. The park where the ceremony took place is approximately five miles from the fireworks site. You contracted a transit company to transport people from the party to the fireworks site. Focal points of the contract at the time were as follows: - The amount of people that the transit service would be able to move within a given time period - The amount of people that would fit in each vehicle - The amount of trips that they would need to make These focal points were all compared to the original project plan. What is this scenario an example of?

Technical performance analysis

You are engaged in the Control Quality process of a project designed to build the world's smallest car. The development of the car has been plagued with issues. The SPI of the project is currently 0.61 and there are no additional funds available in the budget. At this point in the project, the car has been fitted with secondary systems such as suspension and brakes, but the power train has yet to be installed. This delay has prevented any electrical systems from being installed. Which impact will this have on the quality tests related to this process?

Testing will need to be changed to reflect the work performance data

You have been hired by an industrial company to lead a project to the help improve their custom safety training course. The course is intended to prepare the candidates for a globally recognized certification. To help rate the effectiveness of the course, you create a scatter diagram and compare the hours of preparation (x-axiS) With the final score (y-axis) of previous employees. From the diagram, it is determined that there is a negative linear correlation. Which conclusion can be made using the data from this chart?

The more time that was used to prepare, the lower the score

While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-2 mm tolerance. The first ten bearings that are tested measure between 23.2 mm and 24.1 mm. Which statement is true regarding this information?

The process needs to be investigated

You have been assigned to lead a project soon after it was selected by your organization's project management office. You have been asked to assist with the creation of the initiation documentation. The project sponsor has provided you with a completed business case, a project benefits management plan, access to the lessons learned knowledge base, and a signed contract. Based on the information provided, which statement is TRUE?

The project is being completed for an external customer

A project manager is looking to assign resources for various project activities and has a number of candidates to choose from with experience with smartphone cameras. One resource, Mike, is the best person to work on designing a new front facing camera for the new smartphone. He has the most experience, the necessary skills, and experience. However, Mike's department manager is not willing to let Mike work on the design. What should the project manager do NEXT?

The project manager should setup a meeting with Mike's department manager to discuss the reasons why Mike is needed for the camera design. They should also discuss when he will be needed and how Mike's experience from the project can help his department's work in the future.

You have been assigned to a project and have been asked to help develop the project charter. You need to identify any risks, assumptions, and constraints that are the result of the current environment. Which of the following should be considered?

The skills and availability of human resources

You are a project manager for a major golf club manufacturer and your team is working on developing a new line of golf clubs for the upcoming season. Based upon last year's project results, the professionals had the clubs two months before the season started. This year, the plan is to achieve the same results. Which type of forecasting is being used in this example?

Time series

You have been assigned to manage a new project and are in the process of creating the stakeholder register. While you are an experienced project manager, you do not have specialized knowledge or training matter experts in this area. Which is the main purpose of using the subject matter experts at this time?

To ensure that all relevant stakeholders are identified and a comprehensive list is compiled.

You are a project manager for a major golf club manufacturer. Your team is working on developing a new line of golf clubs for the upcoming season. It was planned that you will meet with the stakeholders after the first few production sets were ready and allow them to try the clubs. You are reviewing how effective this type of stakeholder meeting is. Why would this type of meeting take place?

To further engage stakeholders in the project

A project review meeting has been scheduled to discuss the closing of the current project phase and the beginning of the next phase of the project, which is currently scheduled to begin in two weeks. The current phase is in the process of closing. You have updated the necessary project documentation including the project management plan, received formal acceptance of deliverables, and completed the performance reviews. Which task still needs to be performed before the current project phase can be closed?

Update the lessons learned repository

Your organization has decided on an Agile approach for an upcoming software development project. They have decided that an eXtreme Programming (XP) method will be used for the development. Which of the following would be a primary practice used during planning for this method?

User stories

Using the contract change control system

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has a few features that you were not originally informed about. This could result in a higher costing device than originally planned. You are meeting with the customer to review the completed model. In which process are you currently involved ?

Validate Scope

As the project manager, you are often required to ensure that the schedule performance is where it is expected to be at specific moments of the project. This information must also include any buffer time that has been incorporated into the project schedule. Which technique can be used to calculate a project's current total float?

Variance analysis

Janet, a project manager, has noticed that a project she is leading has slipped behind schedule due to recent weather conditions. She knows that she can get the project back on schedule within two weeks, and has already documented a plan to do so. She decides to email the executive board within her company to send them a status update. This update indicates that she is currently behind schedule and describes her plan of action to get the project back on schedule. Which dimension of communication has occurred in " this situation?

Vertical

You are managing a landscaping project for the city. The project's purpose is to decorate the park to commemorate the city's 200th anniversary. You are re-evaluating a cost-related risk. Which documentation would include the project costs that have been incurred?

Work performance data

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. You need to quicKly determine what activities have started and their current progress. Which item is the BEST source of this information?

Work performance data

Amy is leading a project that is several weeks into production. A flood has occurred near one of the storage facilities used to store materials for the project. The flood is preventing the workers from accessing the materials needed, and is threatening to delay the project finish date. Amy checks the risk response plan and determines that the flood was never identified as being a potential project risk. Therefore, a procedure to address the risk has not been documented. Which item should Amy use to address this issue?

Workaround

Gloria is a project manager for a multinational corporation. She has chosen the people for the project team roles that are identified in the human resource management plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which factor listed is the LEAST challenging with respect to building an effective team?

Working from home

You are a project manager who has been recently hired by a large projectized organization. You have been assigned to an internal project and you are working closely with the project sponsor to develop the documentation that will formally authorize the first phase of the project. Who is responsible for providing information on the business needs?

Project sponsor

You need to provide a method of identifying all of the activities each team member is associated with on the project. Which of the following will BEST meet your needs?

RACI chart

You are currently developing the resource management plan for a project you are managing. Which tool is the BEST for linking work packages from the project's work breakdown structure to the resources listed in the organizational breakdown structure?

RAM

You are showing one of the project management team members a new hierarchical chart that you created to track project resources. You tell them that the chart can be used for things such as showing all of the electricians and the associated equipment that are in use across the project. Which type of chart are you showing them?

RBS

You are manapinp a project and require a seller that has a particular product and capabilities. Which source of information is the BEST for conducting procurements?

RFI responses from potential sellers

You are the project manager for your office. You are currently in the final stages of project closure, and are creating the final project report. Which information should be included in the report?

Recommendations provided by team members

You are working closely with the customer and sponsor to determine the high-level scope of the project. Which activity would you perform?

Record any assumptions on the scope and document any potential risks for further validation

You are at a critical stage in your project. You have just been informed that the parts you require are no longer available from the supplier, with whom you have signed a contract to supply those parts. What should you do FIRST?

Refer to the risk register to determine the appropriate risk response

Ann, who is a senior project manager, has taken over a project from a colleague just after they completed assembling the team. Before leaving, they indicated that several members of the team will need specialized training. Which action should Ann take hIEXT to help guide her through selecting the appropriate training?

Refer to the staffing management plan

As a project manager for a project that your company has undertaken, you are responsible for determining project costs. Early in the project, you develop an estimate that has an accuracy range of 50 percent. Which type of estimate are you developing?

Rough order of magnitude estimate

The project charter has been completed on your current project and you are currently working on identifying all potential stakeholders. Company policy states that the classification method to be used needs to organize stakeholders based on their power, urgency, and legitimacy. Which classification method should you use?

Salience model

You are the project manager for one of the top golf equipment producers in the world and you are currently overseeing the development of this year's club models. Through a comparison, it has been determined that the project is behind schedule. Which option was compared to the actual project performance?

Schedule baseline

While creating the schedule for a project you are managing, you realize the targeted project end date will be exceeded by several days. You have some project resources that are not being fully used. Also, after reviewing the current schedule, you identify some activities that can be performed in parallel. Which method is BEST used to align the scheduled end date with the original targeted project end date?

Schedule compression

As the project manager for your organization, you are responsible for also looking after any project-related procurements. Which of the following BEST describes when project procurements can be closed during the project life cycle without the risk of facing a penalty?

When all obligations have been met by both parties

You are in the process of creating the configuration management plan for the scope of a project that you are managing. Which item will you need to identify?

Which configuration items require version control

You are managing a project that is overseeing the installation of a golf simulator at the local golf club. The project has been scheduled to take eight weeks. The total cost of the project is set at $78,000. At the five week mark of the project, it has been determined that the project is 1.5 weeks behind schedule, and the cost so far is $45,000. Which option represents the cost variance of this project?

—$10,875

You are executing the project management plan and project work has been going on for five months. You need to respond to a risk that remained after risk planning. A team member asks you where the cost to cover the response will come from. Which response should you give?

Contingency reserves

The project manager has asked you to check the performance of a process that is used for making circuit boards. Specifically, he wants to know if there are any negative trends appearing. Which tool should you use?

Control chart

You are managing a project that is planning the anniversary celebrations for the city. The preparations have been estimated to take ten weeks. The total cost of the project is set at $205,000. After five weeks, it has been determined that the project is half a week ahead of schedule, and the cost so far is $143,000. Which option represents the schedule variance of this project?

$10,250

A project is 50% complete and the project team members are feeling great. The project manager learns that certain team members are talking about other team member failures without them being present. Which document should be used to help discourage gossiping?

team charter

The cost performance of the project is becoming a major concern to the sponsor. As the project manager, you begin to monitor this risk. Which tool can be used to view whether the cost performance of the project has worsened since the beginning of the project?

trend analysis

You have taken over as the project manager for one of the top golf equipment producers in the world. The previous project manager was overseeing the development of this year's club models. You need to quickly determine what activities have started and their current progress. Which item is the BEST source of this information?

work performance data

You are determining the number of communication channels required on a project you are managing. At the beginning of the project, you appointed two project management team members to help you with administration and five other project team members to work on the project. You have recently added six more people to the project team. How many communication channels were added to the project?

After a delay in receiving parts, a team member has finished assembling the final product for the activity they were working on. What should be done NEXT?

Check that the product meets the quality specifications

You are the project manager at Diallonic. One of the projects that you are currently managing is near its end. You are in the process of documenting information related to the strengths and successes of the project, as well as creating a listing of recommendations made by the project's team members. In addition, you are detailing how successful the project was by identifying the project objectives that have been met. What are you in the process of doing?

Developing the final project report

You are managing a project that is developing a prototype of a new Statistical sampling form of lowering spring for use on street cars. A change request was created to resolve an issue that involved the bump stop on the car. After the issue was resolved, the springs were reinstalled on the test vehicle. Which activity is likely to take place NEXT

Inspection

You have been named the project manager very early in the project lifecycle and have been asked to take over the creation of the project charter. Which activity would you perform?

Perform a ROM estimate

You are currently reviewing restrictions or limitations that are both internal and external to the project. These restrictions will affect the performance of the project or a process within the project. Which option does this BEST identify?

Project constraint

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club models. You are currently reviewing information to ensure that the project is on track and within schedule. Which project document would be updated as a result this?

Project schedule

You are the project manager for a chemical manufacturing organization. You are in the process of initiating a project designed to create a new line of environmentally friendly fertilizers. You are currently working at identifying key project deliverables based on business needs. What is the BEST source of this information?

Project statement of work

Lewis is a project team member taking part in team building exercises with the project manager and other team members. Lewis is shy and typically keeps to himself unless prompted for his input. Lewis is struggling with the current communication activity. Lewis wishes that he could be more like Becky. Becky is very well liked and highly regarded by everyone else. While she is not part of the project management team, she is seen by others as a role model since she is able to get others to see her way on many issues. Which type of power does Becky possess?

Referent power

You are the project manager for one of the top golf equipment producers in the world, and you are currently overseeing the development of this year's club model. The personnel in charge of creating the woods are progressing ahead of schedule, the team developing the irons is behind schedule, and the team developing the wedges and putter are on schedule. As the project manager, you consider the ramifications of moving personnel from the woods and wedges team to the iron team. Which technique have you applied in this example?

What-if scenario analysis

You are creating a network diagram for the project schedule you are currently working on. You need to identify the amount of free float that is available for the activities. Refer to the.exhibit. How much free float is associated with Activity B?

3 (A and B converge to C, Activity A takes 5 days, Activity B takes 2 days)

You are currently managing a landscaping project. Due to an unpredicted heat wave, grass seed has been ineffectual. As a contingency plan, a sod supplier has been sourced. Which action U S a result of implementing a contingency plan?

A change request is created

Your organization uses a projectized structure to perform project work. One of their programs consists of three projects each with their own project manager. The program manager has been monitoring the progress of the three projects and notices that the one of the projects is behind schedule. After analyzing the situation, the program manager has submitted a change request to have a resource named Alice moved to this project from one of the other projects. This should help bring this project back on schedule. As a result of this change, what should be updated?

The resource breakdown structures for affected projects

As a project manager, you have completed planning for the project and are two months into project execution. You have scheduled a project team meeting with four items on the agenda. Which item should have the highest priority?

Discussing risks not considered before and review risk response strategies

Which cost of quality category is related to the cost of developing a product fix for a product that the customer received?

External failure costs

You are a project manager working on a multi-year project for an organization. The project involves replacing an outdated networking environment that included mainframes with a new network using modern mainframe technologies. A vendor was contracted after a lengthy selection process to help design the new network and install any specialized hardware that is required. As a result, two network design experts from the vendor join the project team These experts will assist the project team's mainframe hardware experts in designing and physically setting up the new hardware. The mainframe experts have no experience in designing networks. What will be the biggest challenge in this situation?

Transferring tacit knowledge

As the project manager, you need to understand how the processes relate to one another and that the output from one typically becomes the input to another. Which process group corresponds to the "do" component from the plan-do-check-act cycle?

Executing

You are defining relationship types as part of creating a project schedule network diagram. Statistically, which is the MOSTcommonly used relationship type?

Finish to start

You have just finished creating the project management plan for a project that you are in charge of. Which group of stakeholders is BEST suited to approve the plan?

Functional managers, project manager, project sponsor

You are instructed to attach new arms on any of the widgets that have broken arms. What BEST describes what you are doing?

Implementing defect repair

Which of the following is NOT a characteristic of the PDM?

The flexibility of the schedule is measured by the difference between early and late dates.

You are in the process of creating the scope baseline for a project you are managing. What should you include in the scope baseline?

WBS dictionary

As the project manager for your organization, you often manage several projects simultaneously. Upon completion of a project, various tasks must be completed. One of the final tasks that needs to be completed during formal closure of a project is to gather and assemble all of the project records. Which of the following closing activities BEST describes what happens to the collected and assembled project records?

Archived for future projects

You are managing a mission critical project for your organization. A seller was sourced to provide a high load winch system. You leased a winch that is rated at 1,000 pounds for the project. You are satisfied with the work and product that the seller has provided and would like to use their services in the future. How might this information be documented?

As part of the organizational process asset updates

You are the project manager for your organization. After conducting an inspection and a procurement audit to verify that all quality metrics agreed upon were achieved, it is time to close the contract. Upon receiving payment, the seller requires a formal sign-off on the contract to close the project with their organization. Which of the following BEST describes who is required to sign off on the contract?

Buyer

You are managing a project that is designed to create a new type of wind turbine that is much quieter than current offerings. The supplier contracted to supply wiring for the motors is only able to supply half of the wire due to an employee strike. You follow the contingency plan and order the rest of the required wire from another supplier your organization has used in the past. You want to help improve the procedure of purchasing cable for a project that a colleague is managing. What should you do NEXT?

Capture and analyze lessons learned

You are a new project manager at a large manufacturing firm. You plan have recently taken over the project manager role for an ongoing project that is designed to create a new line of cookware. You have just been informed that there is an issue with one of the deliverables that needs to be delivered to the customer next week. You need to ensure the appropriate stakeholders are advised of the issue and you need to identify the person responsible for informing them. What is the BEST source of this information?

Communication management plan

A four-phase project is currently in the middle of the second phase. The project manager has determined that the number of people required to work in this phase was over-estimated. The project manager decides to release two team members from the project. Which process is being described?

Control Resources

You are a project manager working for the government's healthcare system You have been tasked with overseeing the implementation of new computer infrastructure at the local hospital. As the project manager, you deal directly with the change requests. During which specific process does the project manager prevent unnecessary change requests from affecting the scope?

Control Scope

Donna, a project manager for a multi-million dollar organization, has determined that to complete the installation of a new fitness center at a local university she is going to have to outsource the work. After reviewing the procurement documents, she notices that there is no vendor list available. Which action should she do NEXT?

Create a request for information and publish it in the local newspaper

You are managing a landscaping project for the city. Its purpose is to decorate the park to commemorate the city's 200th anniversary. You are currently involved in the Monitor Risks process to address a problem that resulted with the floral provider. Besides monitoring and controlling risk, which option is a secondary purpose of this process?

Ensures that project assumptions are still valid

You are looking over the high-level risks for a potential project. One of the risks is the potential impact that significant changes to inflation rates would have on the return on investment of the project. Which source would BEST identify this risk?

Enterprise environmental factors

You need to assess the detailed project requirements so you can generate the project's work breakdown structure and set project baselines. You want to have an interactive discussion about the proposed product or service by consulting stakeholders that have similar perspectives. Which method would BEST achieve this?

Focus group

You need to ensure planned expenditures never exceed planned funds-on-hand. Which method should you use to achieve this?

Funding limit reconciliation

You are the project manager for the construction of a new shopping/ center. Which of the following are activities that you will perform when directing and managing project work?

Identifying and updating risks

Heather is leading a project team for a software engineering firm. The project is designed to create customer tracking software for call centers. She has scheduled an instructor-led training session for the team to learn the newest features available in the development platform recently purchased. Which action is Heather in the process of doing?

Improving the skill set of the project team members

Project planning has completed and you are managing the execution of the project. One day, the customer meets with you to bring up an issue. You document the issue in the issue log and explain to the customer that you understand their concern and will address it next week. What are you currently engaged in with the customer?

Managing stakeholder expectations

You have finished identifying potential risks to a project you are managing. You are now listing ways to deal with the potential project risks. For several of the risks, you have determined that the best strategy to use is to reduce the probability or the impact of the risk to the point where it can be accepted. Which risk response strategy does this BEST describe?

Mitigation

You are managing a project that has been underway for several months. An issue has been encountered that will delay the project and possibly prevent it from finishing on time. A corrective action has been identified that will ensure the project is able to be completed on time. Where will the corrective action be tracked as it is implemented?

Monitor and Control Project Work

You are managing a project that has received bad publicity in the local news. This is due to the project being behind schedule, all personnel being devoted to production, and proper cleanup not being performed. There was an effort to bring the project back on schedule, but the public was more concerned with debris making a mess of community. The decision to move personnel from cleanup to production would have been made during which process?

Monitor and Control Project Work

While creating the schedule for a project you are managing, you need to prepare appropriate contingency and response plans for risks that may be encountered that would delay the project. Which method is the MOST appropriate to achieve this?

Monte Carlo analysis

The audit team is auditing the quality requirements for a process that can be improved. Senior management needs to know whether or not they should consider changing the process and require your input as a project manager. The audit team has identified issues and recommended a change to the process. What should you do FIRST to provide the most appropriate information for senior management to make a decision on this investment?

Perform a cost-benefit analysis

It is important to ensure that stakeholders' expectations are managed properly throughout the life of a project. What does the project manager need to do to achieve this?

Resolve conflict among the stakeholders

You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. The backdrop is nearing completion; however, the main stage is only 50 percent complete. You move a few of the human resources to the main stage team. Which technique did you use?

Resource leveling

Your organization is developing a project selection method and wants to use cost, benefits, and feasibility as its criteria. Which selection criteria would fall under the benefits category?

Return on Investment

You are creating the activity list for a project. You have determined that many of the activities are lacking information. Which technique can be used to save time on large projects by breaking down the WBS in stages?

Rolling-wave planning

You are managing a construction project that is creating a new set for a talk show. The show is set to premiere next month. Based upon work performance data, it is forecasted the set will not be ready on time. Which option can be used to find ways to shorten the schedule, but also ensure that commitments are met?

Schedule compression

Amy, working for an engineering firm, is leading a project with several engineers to make a number of prototypes for a customer. To make the prototypes, large quantities of adhesive is required Amy received bids from several suppliers and chose one that has just developed a new bonding adhesive that works in conditions from +150 to -5 degrees Celsius, which is the main requirement. The contract has been awarded to the supplier, and a stipulation is in place that the supplier is responsible for any failures of the adhesive that occurs within the documented temperature range. " The stipulation requires the seller to reimburse all costs associated with any damages incurred due to the adhesive. Norman, an engineer, discovers that the adhesive no longer works in conditions where the humidity is above 85%. Amy did not anticipate this risk and has no plan in place to address the issue. Which action should Amy take?

Submit a change request for a new adhesive and implement a workaround

You are managing a mission-critical project for your organization. A seller has been sourced to provide a high load winch system. You will be leasing a winch that is rated at 1,000 pounds. You are reviewing the invoices after the seller contacted you about a missing check. The seller was quite unhappy with the mistake Which item can be used to help identify the mistake?

Accounts payable system

You are the project manager for your organization. You are currently meeting with the project sponsor and customer now that the completion of the project is nearing. During the meeting, formal acceptance has been attained from the customer that all deliverables were met. Over the next couple of days, you ensure that all contracts were properly closed, project documentation has been updated, and lessons learned have been gathered. Which of the following will still need to be done before the project is officially closed?

Archive knowledge gained

You have been assigned to replace a project manager at the beginning of project execution. You are in the process of reviewing the activities completed by the previous project manager. You determine that the previous project manager has completed the schedule and budget. The previous project manager also determined the quality specifications and began checking the products from the project. After confirming that a process improvement plan was created and roles and responsibilities of project team members have been identified, what should you do NEXT?

Check to see if communications had been planned

Feedback is sought out from stakeholders for evaluating their satisfaction with the project's final result. Before a final report can be created, which additional activity should be performed as part of closing the project?

Consult the risk report for open risks

You are managing a project designed to create a new bearing type that will replace an older recalled type. You are currently involved in the process of reviewing the project deliverables to ensure they meet requirements. To perform this task, you are using statistical sampling. In which process are you currently involved?

Control Quality

While developing a new type of bearing that was meant to replace a recalled model, a minor quality issue was discovered. The bearings should have a diameter of 23 mm, with a +/-1 mm tolerance. A few bearings have been found to deviate from these limits. Which diagramming tool can be used to determine the work process's accuracy?

Control chart

Grace, a project manager for a multinational corporation, has chosen the people for the project team roles identified in the human resource plan for a project developing a new accounting program. The team members are geographically dispersed across multiple continents. The communications management plan identifies the technologies to be used by the team members when communicating amongst each other. Which is the GREATEST obstacle that must be overcome to build an effective team?

Cultural Differences

You are currently reviewing information to ensure that the project is on track and within schedule. You have identified causes of schedule variances and the corrective actions that were used. Where would you document this information?

Project Documents updates

You are the project manager at Diallonics, a large consulting firm. For ease of scheduling and organization purposes, it is important to ensure that all major goals, deadlines, and key dates are identified within the project schedule. Which document outlines the actual dates for project milestones?

Project schedule

Reserve analysis

The project manager for the current project has received the pressure and temperature data for a process used to create one of the deliverables. He provides them to you. He also provides you with an approach to use for checKing the quality requirements of the process and the status of the project. Before you can begin checking the quality of the process, what other piece of information do you require?

The data standards for the given process

Your project had ten stakeholders, but it has recently been reduced to six. How many fewer potential communication channels do you have?

The project management office for your organization uses net present value (NPV) to assess potential projects. At this time, there is only money to begin one project. Given the following results, which project should they choose? Project A is estimated to take two years with an NPV of -$30,000 Project B is estimated to take one year with an NPV of -$10,000 Project C is estimated to take one year with an NPV of $10,000 Project D is estimated to take six years with an NPV of $50,000

A project estimated to take six years with an NPV of $50,000

You are the project manager for a company that manufacturers automatic sliding doors. There has been a growing demand for replacement drive mechanisms for models that are less than a ye ar old. You have created a chart to track the amount of warranty replacements for each month over the last two years. Which document has been prepared in this example?

A run chart to track the rising trend

As the project manager in charge of a mission critical project, it is important that you identify and categorize as many potential risks as possible. Which of the following will BEST help with this?

Brainstorming

During a project, you notice that a particular process is under performing. To address this issue, you and the members from the quality audit team complete a process improvement plan. The plan identifies what the existing process actually does and what the results should be. What should they do NEXT

Analyze the problems with the process to be improved

You have planned out a project. The weekend has passed since the project kickoff meeting took place. It is now Monday morning and the team members are anxious to begin working on their tasks. What should you do NEXT?

Authorize the work to begin on the first work package

Becky is leading a project where she finished detailing the specifications and other requirements for an item that is required. She also put together some documents to solicit proposals from some local vendors. She is now ready for the next major step in the project. Which tools and techniques are valid for Becky to use in the next process?

Bidder conferences, proposal evaluation techniques, and negotiation

Marianne is a project manager currently working on a project to upgrade workstations, servers, networking equipment, and software during the week from Monday to Friday from 9:00 a.m. to 5:00 p.m. She schedules a meeting every other Friday to meet with Bob, the head of the IT department, to discuss project progress and costs. Bob's secretary and accountant are also present as they are being used a couple of days a week by Marianne. The project team members, made up from Bob's staff, report to both Marianne and Bob. Within which type of organization is Marianne working?

Balanced matrix

You are creating the budget for a project you are managing and you need to review the assumptions related to the activity costs. Which item is the BEST source of this information?

Basis of estimates

You are creating the budget for a project you are managing and you need to review the assumptions related to the activity costs. Which item is the BEST source of this information?

Basis of estimates

A project manager was chosen to manage the day-to-day activities of a new project to create a new sales system and test the system for sixth months. The new sales system is to deliver an annual 15 per cent increase in revenue and 10 percent increase in sales orders. After a year working on the project, the new sales system is complete and is tested for six months before the project is closed. What should the project manager use to check to see if the system meets the required advantages?

Benefit management plan

You need to determine whether to make, buy, or lease a specialized lift that will be needed on a three-year project that you are managing. The organization does not have the skills required to make the lift. Review the Analysis Table to identify the costs associated with the alternatives. What is the BEST choice to make regarding buying or leasing the forklift?

Buy Lease Price of lift: $5,150 Principle and interest costs: $4,800 Yearly maintenance fees: 825 Yearly commission fee: $240 Yearly tax write-off: -830 (Buy the lift and save $205)

Refer to the scenario. All of the following are possible constraints for this scenario EXCEPT:

Environmental regulations

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin asks Jane and Lou to come up with a solution. Which action is Calvin taking?

Calvin is retreating from the situation

You are the project lead overseeing a project to create a new wireless media streaming device. The working model has been created and you are meeting with the project sponsors to ensure that it meets the requirements. Which tool or technique should be used?

Inspection

Jeff, the project manager, is ensuring that the electrical components for a new shopping center are being installed according to the project management plan. Jeff discusses the ongoing work with Mitchell, the foreman of the company that is subcontracted to do the electrical work. Which of the following are inputs, tools and techniques, or outputs for this particular process?

Deliverables, approved change requests, and PMIS

You and the project team are identifying the quality specificationsfor the project. Which statistical method should be used to determine the relationship between factors affecting a process and the end results of that process?

Design of experiments

You have been assigned to replace a project manager at the beginning of project eXecution. You are in the process of reviewing the activities completed by the previous project manager. You determine he has completed the schedule and budget. You also determine that the quality specifications were documented, and the communications management plan has been outlined. Based on what the project manager has completed during planning, what should you do NEXT

Determine if project risks have been identified

The project manager has determined that there is an issue with one of the project processes. You bring together team members familiar with the process to help solve the issue. The first thing the project manager does is to define the problem. What should be done NEXT?

Determine the root cause

You are the project manager of a project that is currently in its initial stages. After a change request has been approved, which process is used to collect project work performance data?

Direct and Manage Project Work

A project team member notifies the project manager of an issue. A file for a 500-page training manual that he is working on using Microsoft Word contains numerous spelling and grammar issues. These issues were left from the previous author who wrote the majority of the manual. The project team member indicates that they have the time to make the corrections to the manual. What should the project manager do NEXT?

Document the defect and recommend a solution

Your team members are working on their tasks to assemble various products. A key supplier informs you that the shipment of parts you need will be delayed for two weeks. You check the risk register and no response plan for this situation has been documented. What should you do FIRST?

Evaluate the impact and brainstorm options with team members.

Bonnie has been leading project team members on a project for several months. One of her team members tells her that one of the work packages requires ten additional widgets. She wants to ensure that the work package will be completed within the scheduled time period. What should she do FIRST?

Evaluate the impact of the change

Fiona is the project manager for a software engineering firm that creates accounting software for dentist offices. She is currently negotiating with the manager of the product testing department for the use of one of his top performers. Which statement BEST describes the set of actions Fiona is engaged in?

Executing the resource management plan

You are the project manager overseeing the development of a new console video game and are currently involved in the Monitor and Control Project Work process. A working beta of the game is supposed to be available in the next two weeks to demo at an investors' conference. However, it is behind schedule due to problems that occurred when adding bonus content. You need to determine what to do to ensure that a working demo version is available for the conference. Which technique should be used?

Expert judgment

You have been assigned to lead a project soon after it was selected by your organization's project management oWice. The project sponsor has provided you with a completed business case and benefits management plan, in addition to your organization's historical information on a similar project. Which tool or technique are you going to use to assess this information?

Expert judgment

You have just finished prioritizing project risks based on the probability of occurrence and impact to the project. Which action should you do NEXT

Perform a quantitative analysis

You need to determine relevant information about each stakeholder on your project. This information includes their level of knowledge, their interest in the project, and their contributions to the project. What should you do?

Perform data analysis

You are in the process of planning quality. By effectively identifying the projects quality specifications, which end result will come from planning project quality requirements?

Quality management plan, quality metrics, and project documents updates

During a project, a piece of working software has been completed and tested. After, the project team members get together to discuss the effectiveness of unit testing. Although unit testing was successful, discussion on how to improve the process for unit testing occurred. As a result, improvements for the process were identified. What should be done NEXT?

Submit a change request

You are in the process of collecting requirements for a project deliverable. One of your peers suggests that everyone involved be able to rank the requirements that are most important to them. Which action should you take?

Use the nominal group technique

Calvin, the project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program that is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar is important, but it will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Calvin responds by agreeing that the training seminar is important and needs to be attended by Lou. Which part did Calvin play in this situation?

Calvin was accommodating

You are in the process of integrating and consolidating the subsidiary plans and baselines created from the various planning processes. Which of the following represents an additional component of the project management plan that was not produced from a separate process?

Change management plan

Several stakeholders are in disagreement over the features that must be included within the new product, and what features may not be completely necessary. As the project manager for the project, you have convened a meeting to discuss some possible methods of resolving the problems. You would like the stakeholders to come up with a solution that will allow each party to come to a permanent agreement. The stakeholders come up with a solution that will involve each party giving something up. Which conflict resolution method does this BEST describe?

Compromising

You are the newly appointed the project manager for an internal project. The project charter and the project management plan have been formally approved. Which action should you perform NEXT?

Conduct a kickoff meeting

You have identified the risks associated with a project that you are managing. You now need to perform a qualitative analysis on the risks. All of the following will help you with this, EXCEPT:

Cost baseline

The project lifecycle will vary between different projects because of the deliverables and activities that occur within the different projects. However, there is a general life cycle structure that will apply to most projects. Which statement is TRUE regarding the planning of project costs?

Cost levels are at their highest as the work is carried out

You have decided to sponsor an internal project for your organization whose goal is to provide greater flexibility when responding to service requests. The objective of the project is to create a new online application form that must be up and running by the end of the year. After the project charter has been created, which action should be performed next?

Determine roles and responsibilities of the team

You are the project manager working on a project for your organization. You are currently working on the network diagram for the project. Refer to the exhibit. Which option presents the duration and the LS date for the activity presented in the diagram, assuming the first task starts on day 1?

Duration = 5, LS = 18 (Float = 3, ES = 15, Duration is 5)

You are currently executing the activities for a project to produce an managing the customer's expectations effective and safe drug that can be sold to pharmacies around the world. One of the ingredients in the drug is only manufactured by a few suppliers, two of which are reputable and one that is known for quality control issues. The supplier with the quality control issues sells the ingredient at a cost of 50% less than the two reputable suppliers. The customer wants you to change suppliers to purchase the ingredient from the supplier that sells the ingredient at a cheaper price point, as costs for the ingredients from your current supplier have increased. You explain the risks that are known with this supplier and the benefits of buying the ingredient from one of the other suppliers. You remind the customer that one of the major goals for the project is to produce an effective and safe drug. You address their cost concerns and help resolve the issue. Which activity BEST describes what you are you currently engaged in?

Managing the customer's expectations

You have been assigned as the project manager for a new project. A lot of the high-level planning and requirements have been completed and this information is provided to you by the project sponsor. You coordinate initiating efforts with all key stakeholders, including the customer. Together you determine the initial project organization, the milestones required, project success criteria, and how the scope is to be controlled. Which activity should be completed FIRST before proceeding with the project?

Obtain project charter approval

While managing a project for your organization, it has been determined that you will need to purchase some widgets that will be used to create one of the project's products. While in the process of creating the procurement management plan, you need to identify a list of pre-approved sellers that is based on previous experience. Which source would provide the BEST information?

Organizational process assets

You are a project manager for a medium-sized construction company. You were recently assigned a project involving the construction of several small buildings. You have decided to contract out the creation of the foundations for each building, and you are holding a bidder conference for prospective sellers. One of the sellers approaches you and asks if she can take you out for a drink to discuss her proposal. Which action should you take?

Respectfully decline the invitation.

You are in the process of creating the scope baseline for a project you are managing. You need to include all of the following EXCEPT:

Scope management plan

You are managing a project to create a drug that reduces the effects of arthritis. Four significant side effects have been identified with the current formula, so you have implemented a change to try to eliminate them. The change to the formula has reduced the number of side effects to two; however, it has introduced the risk of a new side effect that was not identified earlier. What type of risk is the new side effect?

Secondary risk

You are discussing the various types of project stakeholders with \ one of the junior project managers in your organization. You are in the process of identifying the responsibilities of the different levels of management associated with projects. Which distinguishing factors can you tell them are inherent to a portfolio manager?

Provides governance for a group of projects, leads the project selection process, identifies a project's return on investment

You are planning the procurement of some widgets that will be needed for a project that you are managing. You need to ensure that any contract-related risk falls on the seller. Which contract type will meet your needs?

A firm fixed-price contract

Glen is managing a team of software designers. He receives an update on the status of the design plans from one of the lead designers via email. Based on the information provided in the update and the project schedule, Glen has determined some project objectives will exceed the risk thresholds set by the organization. What should Glen do FIRST?

Advise the project sponsor of the situation

Your project team is creating a new smartphone application. The project has a budget of $1,500 per week and has an estimated duration of seven weeks. The project is currently one week behind schedule, and $1,000 over budget. What is the planned value at the end of the sixth week?

$9,000

You are a procurement specialist preparing a contract for a software development project. Through negotiations, it has been determined that a cost-plus-incentive-fee contract type will be used. The following criteria for the contract have been agreed upon: Target Project Cost: $200,000 Fee to the Seller: $30,000 Share Ratio: 80% Buyer, 20% Seller Which final payout is appropriate if the project costs $220,000 to perform the work outlined in the contract?

246,000

You are currently defining the work that will be required to complete a product that will be produced by a project that you are managing. Which item are you currently working on?

Project scope

Which method of communication typically incorporates web sites and elearning?

Pull communication

You have recently completed receiving formal acceptance of the deliverables from the customer. As the project manager for your company, you have another project scheduled to begin shortly, and you would like to have this project closed before the beginning of the next project. You have collected the lessons learned, and completed the final project report. Which final task still needs to be completed before you can officially close this project?

Archive project information

While developing a new type of bearing that was meant to replace a recalled model, a major quality problem was discovered. Only ten percent of the bearings manufactured have been within the control limits. The process activities need to be reviewed to see where the process went wrong. Which type of diagram can be created to gather this information?

Flow chart

You are a project manager working for the healthcare system and have been tasked with overseeing the implementation of a new computer infrastructure at the local hospital. You are engaged with the Control Scope process. Which tool or technique is being used during this process?

Variance analysis

Calvin, a project manager, has scheduled a meeting for his team to discuss problems that have developed over the course of the project. Lou, a team member responsible for assisting with updating the project schedule, expresses his concern about the time constraints over the next month. He is concerned there will not be enough time to attend the upcoming training seminar on how to use a new software program. This program is designed to help him with his tasks for maintaining the project schedule. Lou maintains that it is of the utmost importance to be able to attend the training. Jane, who is part of the project management team, needs Lou to be available to work on some key tasks. Jane reminds Lou and Calvin that the training seminar will be presented three months from today's date and Lou can attend it when there is more flexibility in the project schedule. Which action should Calvin take?

Consider all aspects of the situation and check with key project stakeholders

You are the project manager for a large manufacturing organization. You are currently managing a project designed to create a new line of fishing boats. Several weeks into the project, you are informed that John, the head of marketing, is concerned that the new boats will not provide any sales advantage over the current offerings. What is the FIRST thing you should do?

Consult the stakeholder engagement plan to determine how to gain John's support for the project

You are the sole project manager for a small company, which means that you often manage several projects simultaneously. One of the projects that you are managing is nearing completion. After meeting with the customer and project sponsor to attain formal acceptance of the project deliverables, you can officially begin to close the project. You have completed several processes required for closing the project, including gathering lessons learned, updating and filing project documents, and releasing several staff members who will be assigned to tasks on other projects. Now that the company has received formal signoff and payment for the successful project, which of the following would be the most appropriate NEXT step to take as the project manager?

Ensure that project expense accounts are closed at the end of the project.

You are a project manager in charge of putting together a one-day •'weekend concert for four musical acts in a small town. The concert is to take place on August 1. During planning, it was decided that the concert would take place in a field that was offered for free by a local farmer. This location was chosen with the assumption that there would be less than a 60% chance of rain in the weather forecast for the concert date. An alternate location at the town's community center was chosen if the chance of rain is 60% or higher and would be provided for free. Regardless of the location chosen, it will not affect the schedule. The actual vendor location used will have to be decided and approved by end of day July 28. Once the decision has been made and approved, what should you do NEXT?

Implement a risk response plan to ensure availability of the alternate venue location

You have been asked to create an image that will display how long a project activity will take. You must show logical relationships that exist between activities. Which method will BEST achieve this?

PDM

You are currently involved in controlling procurements on a mission critical project for your organization. A seller has been sourced to provide a high load winch system. The winch that was to be supplied was rated at 1,000 pounds, but it is currently unavailable and was replaced with an 800-pound model. This has resulted in a conflict. Which item would you refer to, as the project manager, in order to determine the proper procedure to handle the dispute?

Procurement contract

You are developing the resource management plan to provide direction on how project resources are to be distributed, managed, and released. Which of the following represents a valid component of the resource management plan?

Recognition plan

Amy has acquired her project team. The team members consist of employees from various departments in the same organization as Amy. Amy has never worked with these people before, so they are unfamiliar with her leadership style and what is expected from them. After letting each team member know what their roles and responsibilities are on the project, Amy outlines the guidelines for the project team members to follow when working on the project. Which action is Amy currently engaged in?

Setting ground rules for her team members

Stan is a project manager for a large construction company that builds residential homes and office buildings. The project he is currently leading involves the development of a new office complex in the downtown area of a large city. He requires building materials before he can continue with the project. While procuring the needed materials, which document will Stan be responsible for creating?

Source selection criteria

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