POB Unit 3 Module 10
Yankee Candles uses ________ to mass customize their candles. -CAD -CIM -flexible manufacturing -3D printing
3D printing
________ is a form of computer-aided production that builds a three-dimensional object by adding layers of material, one upon the other until an object is created. -CAD -3 flexible manufacturing -2D printing -3D printing
3D printing
Supply Chain Management coordinates: -Acquisition, scheduling, and receipt of all components -Transport and delivery of all components -Assuring all products or services are up to standard -Leads flowing through the sales pipeline
Acquisition, scheduling, and receipt of all components
Production of chick-shaped Peeps Candies is an example of: -Project or Job-Based Production -Batch Production -Mass production -Flow Production
Batch Production
Which method of production describes the process of inputs going through stages of production together in groups? -Continuous flow. -Batch Production. -Project-Based Production. -Mass production.
Batch Production.
A company can utilize ________ to minimize waste and reduce energy consumption of raw materials during the production process. -CAD -CCD -CAM -CIM
CAM
________ is widely used to produce computer animation for special effects in movies, advertising and technical manuals. -Computer-integrated manufacturing (CIM) -Computer-aided design (CAD) -Computer-aided manufacturing (CAM) -Computer-created design (CCD)
Computer-aided design (CAD)
The overall role of an operations manager is to: -Convert inputs (raw materials) into outputs (goods or services) -Schedule deliveries -Control quality -Collect and organize shipments
Convert inputs (raw materials) into outputs (goods or services)
In manufacturing Peeps candies, ________are used to move product inputs through various stages of production. -Sugar vats -People wearing hairnets -Robots -Conveyor belts
Conveyor belts
The job of operations management consists of all of the activities involved in: -Coordinating efforts, tasks, and resources -Creating deal structures for customers to buy your product -Creating efficient sales pipelines -Marketing to end customers
Coordinating efforts, tasks, and resources
Operations managers are responsible for: -Finance and Human Resources -Cutting activities that don't add value to a finished product -Maintaining a profitable sales pipeline -Strategic planning and board relationships
Cutting activities that don't add value to a finished product
You are the operations manager of a "have it your way" hamburger restaurant. Which statement best describes your job? -Deliver a finished product, customized to the specific requests of each customer, efficiently and effectively -Conduct market research by tracking customer preferences. -Direct traffic flow for the drive-up window. -Hire, fire and train employees in cooking hamburgers.
Deliver a finished product, customized to the specific
A material-requirements planning system is intended to meet one of the following objectives: -Maintain the costs associated with the company -Maintain the highest possible material and product levels in store -Maintain the operations department profit margin -Ensure that materials are available for production
Ensure that materials are available for production
Swisher cigar factory makes little cigars and big cigars on the same machine. This is an example of using: -CAD -CIM -CAM -FMS
FMS
A ________ chart is useful when the production process is fairly simple and the activities aren't interrelated. -PESTEL -Gantt -PERT -PIE
Gantt
Mass-produced products generally are: -Produced only after ordered -Held in inventory until sold -Prepaid, unique projects -Semi-produced and completed upon order
Held in inventory until sold
An operations manager: -Only works with the supply chain and sales departments -Never worries about global completion -Interacts with every functional area within the company -Always works with the same small group of people
Interacts with every functional area within the company
ISO 9000 is a certification used by many companies for: -International cost management -International environmental management -International quality management -International ethics management
International quality management
Walmart uses their point-of-sale system to track the sale of items and then replenish the items automatically through: -Just-in-time (JIT) inventory control -Product layout -Material-requirements planning (MRP) -Product planning
Just-in-time (JIT) inventory control
________ is an inventory strategy that companies employ to increase efficiency and decrease waste by receiving goods only when they are needed in the production process. -Economic order quantity (EOQ) -Product layout -Material-requirements planning (MRP) -Just-in-time (JIT) inventory control
Just-in-time (JIT) inventory control
To provide encouragement and a consistent quality standard, the U.S. government created the ________ to encourage companies to improve quality. -ISO 26000 -ISO 14000 -ISO 9000 -Malcolm Baldrige National Quality Award
Malcolm Baldrige National Quality Award
Assembling parts and producing inventoried finished goods describes: -Project production -Mass production -Continuous flow production -Batch production
Mass production
In project or job-based production how many different goods are produced? -Hundreds -Thousands -Millions -One
One
Planning, scheduling and supply chain management for a business is considered: -Accounting management -Project management -Inventory management -Operations management
Operations management
PERT is useful when the production process is fairly complex, and it stands for: -Program Efficiency and Relational Technique -Program Evaluation and Review Technique -Process Evaluation and Review Target -Process Efficiency and Review Technique
Program Evaluation and Review Technique
Which method of production describes the process of one item manufactured at a time. -Batch Production -Continuous flow -Project-Based Production -Mass production
Project-Based Production
Crowd control, vehicle dispatch, and purchase of supplies are necessary in: -Financial operations management -Services Industry operations management -Marketing management -Manufacturing operations management
Services Industry operations management
Mass produced products are: -Standardized -Semi-custom -Unique -Cheap
Standardized
Some of the differences between logistics and supply chains are that: -Logistics involves both manufacturing and procurement with multiple manufacturers, suppliers, and retail companies. Supply chains refers to distribution activities in one company. -Supply chains involve both manufacturing and procurement with multiple manufacturers, suppliers, and retail companies. Logistics refers to distribution activities in one company. -Logistics involves product production planning. Supply chains involve delivering the right products at the right time to the right entities. -Supply chains involves both manufacturing and procurement with multiple manufacturers, suppliers, and retail companies. Logistics refers to distribution activities in the global community.
Supply chains involve both manufacturing and procurement with multiple manufacturers, suppliers, and retail companies. Logistics refers to distribution activities in one company.
As a consumer, most of us would like to know which companies ensure that their products meet quality specifications. How would you find out whether a company or supplier was meeting these quality standards? -Through the International Organization for Standardization (ISO) -Check the company website -By reading online reviews -By using Six Sigma
Through the International Organization for Standardization (ISO)
You are the operations manager for a custom yacht company. Which is a true statement? -You plan to build 10 yachts in the spring anticipating good sales. -You must maintain a robust inventory of unique yachts. -You must stay in close communication with the customer to assure his needs are addressed -You need to order 10 sails now because they are discounted.
You must stay in close communication with the customer to assure his needs are addressed
In theory, a JIT system would have parts and materials arriving on the warehouse dock: -on a scheduled basis -once a month -once per week -at the exact moment they are needed
at the exact moment they are needed
The operations manager at a printing company has grouped together a work crew to assemble an order of 500 copies of an annual report for a toy manufacturing company. This is an example of: -cellular layout -product layout -process layout -functional layout
cellular layout
The software used to design models of potential products is called ________. -computer-designed manufacturing (CDM) -computer-aided design (CAD) -computer-aided manufacturing (CAM) -computer-created design (CCD)
computer-aided design (CAD)
The software system that determines the steps needed to produce a component and instructs the machines that do the work is called ________. -computer-aided design (CAD) -computer-aided manufacturing (CAM) -computer-created manufacturing (CCM) -computer-created design (CCD)
computer-aided manufacturing (CAM)
The cost of prevention in the Sigma Six cost-of-quality (COQ) equation includes: -cost of legal consultation -cost to verify quality practices -cost of market research -cost of public relations campaigns on quality
cost to verify quality practices
A PERT chart identifies the ________, which is the sequence of activities that will entail the greatest amount of time. -lag time -price of goods -outcome of the process -critical path
critical path
Most supply chains have elements in common, such as the following: inbound logistics -customers, planning, purchasing, inventory, production & transportation -outbound logistics -strict inventory planning systems
customers, planning, purchasing, inventory, production & transportation
Using computer-aided design allows: -testing of a product concept manually before prototyping -designers to view the product from all angles -designers to assess how consumers will respond to their products -different materials to be used to manufacture prototypes
designers to view the product from all angles
Six Sigma practices: -determine individuals best suited for success in a given job role or function -emphasize a clear focus on achieving quantifiable financial returns -emphasize building strong customer and supplier relationships -support continuous efforts at improvement involving one department at a company
emphasize a clear focus on achieving quantifiable financial returns
A manager in charge of inbound logistics manages ________ related to the incoming flow of resources that a company needs to produce its goods or services. -everything -some items -nothing -most items
everything
The outcome of a service industry operation is generally a customer ________. -activity -tangible good -reward -experience
experience
Of all the pieces of the planning puzzle, the ________ is the most strategic and critical. facility location facility layout facility size facility design
facility location
Walmart is looking to build a new store in the area. The most strategic and critical step of this planning process is the: -facility location -facility design -facility size -facility layout
facility location
An airplane manufacturer assembles a plane in one location and the workers and equipment go to the airplane when they need to work on it. This is an example of a ________. -product layout -fixed-position layout -cellular layout -process layout
fixed-position layout
A ________ offers flexibility in the way the production system reacts to changes, whether planned or unplanned. -3D printing system -computer-integrated manufacturing approach -computer-aided design system -flexible manufacturing system
flexible manufacturing system
Supply chain decisions are made ________, affecting how products are developed, manufactured, moved and sold. -on a monthly basis -several times a week -hundreds of times each day -on a quarterly basis
hundreds of times each day
A 3D printer is a type of: -labor-intensive machine -copy machine -hologram machine -industrial robot
industrial robot
A flexible manufacturing system is typically built into one of the following: -machine and routing -machine and processing -machine and standardization -machine and customization
machine and routing
When companies link CAD to CAM systems, companies are able to design and manufacture goods faster and more efficiently. The integration of CAD/CAM also provides companies with an opportunity to: -monitor and improve quality -manufacture at a higher cost -reduce their marketing expenses -dramatically reduce manufacturing costs
monitor and improve quality
Materials-requirements planning (MRP) is a production planning, scheduling and inventory control system used to manage manufacturing processes. ________ MRP systems are software-based. -most -none -some -all
most
Some of the issues addressed by supply chain management (SCM) include: -customer satisfaction -inefficiencies in the sales pipeline -marketing practices -number, location, and networks of suppliers
number, location, and networks of suppliers
Even with the implementation of highly integrated planning software, ________ still need to plan for and control inventory. -facility managers -retail managers -Product managers -operations managers
operations managers
Logistics may have either an internal focus (inbound logistics) or a(n): -supplier focus -planning focus -purchasing focus -outbound focus
outbound focus
A high volume of goods is produced efficiently by people, equipment or departments arranged in an assembly line when using which layout? -cellular layout -product layout -process layout -functional layout
product layout
One of the key factors that influence facility location are: -if there is space available to expand the facility in the future -proximity to customers, suppliers and skilled labor -what the building design will look like -what are the products that will be available
proximity to customers, suppliers and skilled labor
To identify areas for improvement, companies use a technique called ________, which monitors quality by testing samples of products to determine if they meet predetermined specifications. -PESTEL analysis -SWOT analysis -best out of three practice -statistical process control
statistical process control
A manager working in outbound logistics is focused on two issues: -supplier relationships and product pricing -customer and supplier relationships -storage and transportation -supplier relationships and transportation
storage and transportation
Supply-chain activities must be well coordinated in order to achieve the lowest total logistics cost. If only one of the activities is optimized, ________ may increase the total cost. -suppliers -customers -trade-offs -cross-docs
trade-offs
Supply chain management involves: -work-in-process inventory -some movement and storage of raw materials -only finished goods inventory -unfinished goods from point of origin to point of consumption
work-in-process inventory
