Principles of Management HR Management

The planning process of human resources management begins with: a. Determining the number and types of people needed to realize the organization's business plans b. Recruiting individuals that will assist the organization to realize its business plans c. Hiring the types of people that can assist the organization to realize its business plans d. Evaluating an organization's present employees and their capabilities to fulfill the organization's business plans e. None of the above

a. Determining the number and types of people needed to realize the organization's business plans

The final stage in the human resource planning process is to a. Evaluate the activities conducted to ensure that they are producing the desired results b. Discharge those employees determined to be ineffective at realizing organizational goals c. Restart the process d. Evaluate the decisions made for legal compliance e. Distribute compensation adjustments

a. Evaluate the activities conducted to ensure that they are producing the desired results

_____ training is typically used to familiarize new employees with their new jobs, work units and the organization in general. a. Orientation b. Diversity c. Team d. Organization e. Competitive

a. Orientation

The development of a pool of applicants for jobs in the organization is: a. Recruitment b. Job descriptions c. 360-degree appraisals d. Job analysis e. Job specifications

a. Recruitment

All of the following are part of the human resource planning process EXCEPT: a. Planning b. Controlling c. Programming d. Evaluation e. All of the above

b. Controlling

The design and control of formal systems for the management of people within an organization is known as: a. Performance management b. Human resources management c. Organization design d. Management of organizations e. Personal resource management

b. Human resources management

Your roommate applied for a summer job as a bookkeeper for the county. As part of his employment screening, he was asked to take an exam that had general mathematical aptitude questions on it. This type of selection test is referred to as a: a. Performance test b. Cognitive ability test c. Validity test d. Personality test e. Certification test

b. Cognitive ability test

Recruiting is: a. Choosing an employee for a job b. Developing a pool of applicants for a job c. Selecting a group of applicants for employment d. Determining the number of employees needed e. Promoting from within

b. Developing a pool of applicants for a job

Your company is in the process of hiring a spokesperson to appear in your television and print ads to promote your products. You are looking for someone with past experience as a spokesperson and have required that all applicants bring a portfolio of past advertising appearances for you to review. This requirement would be considered: a. Discriminatory b. A personality test c. A performance test d. An integrity test e. To have low content validity

c. A performance test

When managers and executives describe the strategic value of skills and knowledge of employees, they use the term: a. Success b. Effectiveness c. Human capital d. All of the above e. None of the above

c. Human capital

A tool for determining what is done on a given job and what should be done on that job is: a. Performance appraisal b. Training c. Job analysis d. Orientation e. Job specification

c. Job analysis

______ refers to the essential tasks, duties and responsibilities involved in performing a job. a. Job specification b. Job selection c. Job description d. Job appraisal e. Job activities

c. Job description

The skills, abilities and other characteristics needed to perform a job are detailed in a: a. Job description b. Job analysis c. Job specification d. Job characteristic e. Job design

c. Job specification

Training designed to introduce new employees to the company and familiarize them with policies, procedures, culture and the like is known as: a. Diversity training b. Team training c. Orientation training d. Performance training e. Needs assessment

c. Orientation training

During the planning process, human resource managers do all of the following EXCEPT: a. Demand forecast b. Plan for internal labor supply c. Outplacement d. Job analysis e. Plan for external labor supply

c. Outplacement

Development differs from training in that: a. Development is more expensive b. Development is less cost-effective c. Training focuses on past performance d. Development focuses on future capabilities e. Training is reserved for upper level managers

d. Development focuses on future capabilities

Which of the following is NOT someone who would perform an appraisal? a. Peers b. External customers c. Self d. Stockholders e. Managers

d. Stockholders

According to the Age Discrimination Act, discrimination is prohibited against people aged: a. 60 and over b. 55-70 c. 55 and over d. 40-65 e. 40 and ove

e. 40 and over

Firms can create a competitive advantage when human resources are: a. Valuable b. Rare c. Inimitable d. Organized e. All of the above

e. All of the above

Which of the following acts prohibits discrimination based on race, sex, age, color, national origin and religion? a. The Fair Labor Standards Act of 1938 b. The Immigration Act of 1990 c. The Equal Pay Act (1963) d. The Americans with Disabilities Act (1990) e. The Civil Rights Act of 1964

e. The Civil Rights Act of 1964