Principles Of Management

Hurricane Irene pummeled the pumpkin crop in the Northeast. Wholesalers reached out to growers in the Midwest and Canada when pumpkin prices in the Northeast more than doubled. Hurricane Irene created ____ change. Group of answer choices reactive planned functional line management hierarchical

reactive

During the Lewin model's second step in the change process Group of answer choices people resist change because of self-interests. the change is implemented. managers select a change technique. those who adapt well to the change are rewarded. the organization automates obsolete work practices.

the change is implemented.

Which of the following statements describes a problem associated with the Lewin model of organization change? Group of answer choices It is too complicated for many people to comprehend. It does not deal with reinforcing change after it has been made. It lacks operational specificity. It fails to highlight the importance of planning change. It fails to communicate the value of change.

It lacks operational specificity.???

The idea that organization change may have effects extending beyond the area in which the change takes place relates to one of the integrative management theories presented earlier in the text. What is that theory Group of answer choices Theory Y Scientific management theory Theory Z Contingency theory Systems theory

Systems theory???

Organization development (OD) is the process of planned change and improvement of organizations through the application of knowledge of the behavioral sciences. Group of answer choicesTrueFalse

T

Power School is software that integrates scheduling, attendance, grades and homework assignments. It is an ERP. Group of answer choicesTrueFalse

T

The average age of Americans is at its highest point ever. Retail managers who wear gloves to simulate arthritis and then shop in their stores are using managerial innovation. Group of answer choicesTrueFalse

T

Change can involve virtually any aspect of an organization. Group of answer choicesTrueFalse

TRUE

Change must be systematic and logical to have a realistic opportunity to succeed. Group of answer choicesTrueFalse

TRUE

Force-field analysis is a technique that helps managers overcome resistance to change. Group of answer choicesTrueFalse

TRUE

No amount of foresight or awareness will totally eliminate the chances that reactive change may be necessary. Group of answer choicesTrueFalse

TRUE

One of the reasons people often resist change appears to be they have different perceptions of the need for change. Group of answer choicesTrueFalse

TRUE

The biggest cause of employee resistance to change is uncertainty. Group of answer choicesTrueFalse

TRUE

eBay wanted to sell Skype. This represented an attempt to implement change through a change in structure and design. Group of answer choices

TRUE

Desiree is reluctant to take a promotion because it involves moving to an area about which she knows little. According to the text, the most likely reason for such employee resistance to change is Group of answer choices feelings of loss .threatened self-interests. UNCERTAINTY different perceptions. facilitation.

UNCERTAINTY

Some Mercedes-Benz employees refused to move to Atlanta when the headquarters left New Jersey, because it meant moving away from extended family members and friends. The employees were resistant to change because of Group of answer choices threatened self-interests. uncertainty. a high level of risk propensity. feelings of loss. different perceptions.

feelings of loss.

The CEO retired abruptly. Her replacement will not be announced until a thorough search is completed. In the meantime, managers are playing it safe. As a result of ____, the managers are resistant to change. Group of answer choices a high level of risk propensity threatened self-interests uncertainty different perceptions feelings of loss

feelings of loss???

As ISIL was wreaking havoc in the Middle East, the Obama administration told the U.S. military to cut its strength by 8 percent. This is an example of a(n) ____ change. Group of answer choices functional reactive innovation planned creative

functional???

Google launched Google+ for social networking. Google+ is a ____ change. Group of answer choices hierarchical functional reactive line management planned

functional???

Mobo Tap created Dolphin Browser to allow Apple users to more easily navigate in mobile devices. This is an example of ____ change. Group of answer choices managerial operational planned functional hierarchical

functional???

Andrea had worked in the marketing department for 27 years. She knows the history and successes of the office better than any other employee. When change is suggested, she is reluctant because she remembers accomplishments related to the current way of doing things. As a result of ____, she is resistant to change. Group of answer choices different perceptions feelings of loss threatened self-interests a high level of risk propensity uncertainty

uncertainty???

Countries in Western Europe spent years preparing their citizens for the introduction of the Euro currency. That was part of the ____ stage in the Lewin model of organization change. Group of answer choices transforming implementing recognizing unfreezing refreezing

unfreezing???

The security market for mobile devices is expected to quadruple in five years. Anti-virus company Webroot is expanding its mobile device department. The forecasted market expansion is an example of Group of answer choices an external force for organization change. a change agent. a change in the general environment. None of these choices an internal force for organization change.

an external force for organization change.

Subaru added the XV model to its line of automobiles. This was Group of answer choices unfreezing. reactive change. a change agent. refreezing. planned change.

planned change.

The Department of Energy changed appliance regulations to require dishwashers to use no more than 3.1 gallons of water per load. Three years earlier, the appliance could use 6.5 gallons. This force for change affects the ______ environment. Group of answer choices general ​internal​ sociocultural ​natural task

task??

Toyota added a plug in version of the Prius. This is an example of Group of answer choices organizational structure .organization evolution. organization development .organization implementation. organization change.

organization development??

Which of the following is NOT a force in the task environment that requires an organization to change? Group of answer choices Competitors Suppliers Technology Unions Regulators

Unions??

Once Mercedes-Benz decided it was going to move its headquarters, it wanted to find a site with lower business taxes, lower cost of living for employees, and better quality of life for employees. Mercedes was at which step in the comprehensive organization change model? Group of answer choices Recognize the need for change Set goals for change Diagnose what brought on the need for change Evaluate the results Select a change technique

Set goals for change

Which of the following factors is an internal force for change? Group of answer choices A foreign competitor introducing a product into the U.S. market that is similar, but less expensive, than yours Increases in the prime lending rate The development of new technology that makes your factory obsolete Increased attempts by unions to organize new companies A change in attitude of workers toward unannounced layoffs

A change in attitude of workers toward unannounced layoffs

Which of the following is NOT a reason employees resistant change? Group of answer choices Different perceptions Feelings of loss Uncertainty Threatened self-interests A high level of risk propensity

A high level of risk propensity

Reengineering means changing only the structure and technology areas of an organization. Group of answer choicesTrueFalse

F

____ is defined as substantive modification of any part of an organization. Group of answer choices Organizing Organization implementation Organization development Organizational structure Organization change

Organization change

Mercedes-Benz decided to move its headquarters out of New Jersey. It was tired of the high business taxes, high cost of living, an old outdated headquarters facility, and terrible commutes for its employees. Mercedes was at which step in the comprehensive approach to change? Group of answer choices Planning change implementation Setting goals for change Recognizing the need for change Selecting a change technique Understanding how to implement change

Planning change ???

Anticipating change might prevent layoffs. Group of answer choicesTrueFalse

TRUE

Shopping cart manufacturers who develop carts that are more easily maneuvered by senior citizens are using process innovation. Group of answer choicesTrueFalse

F

Sponsors are entrepreneurs who develop new businesses in the context of large organizations. Group of answer choicesTrueFalse

F

Successful OD is done usually when everyone perceives an urgent need for change, and they start with a new, clean slate. Group of answer choicesTrueFalse

F

Survey feedback results gathered in connection with organization development should be provided to top management only. Group of answer choicesTrueFalse

F

As a change device, process consultation is concerned with organization technology and the associated processes. Group of answer choicesTrueFalse

FALSE

Changing the enterprise resource planning system is an example of using organization structure and design as an organization change agent. Group of answer choicesTrueFalse

FALSE

Force-field analysis is generally considered the most effective technique for reducing resistance to change. Group of answer choicesTrueFalse

FALSE

Given the diversity of activities encompassed by OD, it is surprising that managers report mixed results from various OD interventions. Group of answer choicesTrueFalse

FALSE

Innovation application is the stage at which an organization introduces new products or services to the marketplace. Group of answer choicesTrueFalse

FALSE

Innovation is important because, without new products or services, every organization will fall behind its competition. Group of answer choicesTrueFalse

FALSE

Lewin's model has operational specificity. Group of answer choicesTrueFalse

FALSE

One of the four most common reasons for resisting change is the need for new opportunities. Group of answer choicesTrueFalse

FALSE

Since change is so disruptive, it is uncommon for multiple organization change activities to be going on simultaneously. Group of answer choicesTrueFalse

FALSE

The replacement of manual quality-control records with a computerized system is an example of an OD intervention. Group of answer choicesTrueFalse

FALSE

Facebook added a top-story function that highlights the most relevant posts from friends. This is an example of Group of answer choices planned change. the influence of radical innovation .the innovation process in operation. reactive change. organizational development.

organizational development.??