Project +

Assuming thirty days in a month, calculate the Program Evaluation and Review Technique (PERT) estimate on a Finish-to-Start (FS) project with an optimistic (O) estimate of twelve days until completion, although the project could take as long as two months. However, the project manager (PM) believes, on average, that the team could complete the project in about a month.

32 days

On a kitchen remodeling project, the scope and key deliverables, the project schedule, duration, deadlines, costs, and estimates were drawn up in a preliminary scope statement. The scope statement was given stakeholder approval and the project began. Unfortunately, fuel costs have risen sharply in a short period, and all other costs and expenses increased across the board. Negotiating pricing on some materials will also push back some milestones and perhaps the completion date of the project. Due to these changes, a project cost baseline was drawn up rather than a project budget. What is the difference between a project cost baseline and a project budget?

A cost baseline includes cost estimates and contingency reserves, while a budget totals cost estimates, contingency, and management reserves.

A developer adjusts their product based on customer feedback. A small restaurant that needs a mobile inventory management application decides not to purchase the product at the end of the trial period since "it was expensive and more than what was needed" for such a small place of business. The developer thought making an application designed specifically for small businesses or providing businesses with a cheaper, scaled-down option would most likely sell well. What term do developers use to refer to these specific audiences?

A predetermined client

An automotive manufacturer having supply chain issues lacks computer chips that control certain aspects of the vehicle's additions, such as sunroofs. It may be some time before the supply-chain manufacturer can produce the chips. An analysis shows that the severity and costs of the impact on consumers and the organizations involved are minimal. The manufacturer keeps a listing of the vehicle identification numbers (VINs) to identify vehicles needing chips. What are the manufacturer and dealerships performing?

A workaround

A cyber consultant prepares a presentation on a risk management strategy with positive and negative risks. What risk strategy is the consultant discussing in their presentation?

Accept

A project manager (PM) must collaborate with a newly-formed team and establish the best course of action for an upcoming project. What type of tool will represent various outcomes from a single determination?

Decision tree

A project sponsor must display functionality with a mockup product, a video, or a slide show that shares product features. What kind of informative meeting style should the sponsor use?

Demonstration

A storage team wants to keep file sizes from taking up too much storage. Which of the following is the least effective at reducing the number of files that are the same?

Email

What is the name for the individuals who will use what the project is building out?

End-user

A few project team members ran into an issue that they could not complete their work due to other members not completing their tasks as required. What could have potentially mitigated this problem?

Execute tasks according to the project management plan.

A technician works as a project lead and wants to acquire a service that holistically supports basic computing resources, such as storage space for the team, usable networks for remote team members, and a standalone server. What type of service can the technician consider in this instance?

IaaS

A technician is leading an IT project and is reviewing archived data for operational change-control processes used in recently closed projects. What elements are associated with the establishment of a risk assessment? (Select all that apply.)

It identifies hazards if the change was implemented or not implemented. It provides context and can help assess the urgency of the change request.

A project manager (PM) must ensure the team's subject matter expert (SME) has specific software to update and add graphics to their print media. However, the software license is expensive, and the PM must limit the license to only the SME and some specific users. What method will help reduce licensing costs?

Local installation

A development manager wants to display duration, activities, and dependencies for a software development project. Which of the following will be the best choice?

PERT chart

Commentary from a previous project was critical about the communication regarding the project's progress. What could the project manager run periodically to ensure this is not an issue in future projects?

Project meetings

A project manager of a newly started project must prepare a fixed-price contract with a vendor to order equipment. What document will the project manager send to the vendor?

Purchase order

A systems engineer needs to coordinate with the person responsible for a portion of a project. Which of the following would be the best place to find the information?

RAM

RACI is a chart showing a matrix of all the activities or decision-making authorities undertaken in an organization set against all the people or roles. What does the acronym RACI stand for?

Responsible, Accountable, Consulted, Informed

A project added another webpage to the project's scope, and the remaining metrics increased by $1,000, including an additional five days. What would be the most appropriate response from the project manager?

Revise the baseline to reflect each change.

A project engineer creates a hybrid project that will incorporate never before used information technology to support critical functions and reporting. What is a complete software stack, including the infrastructure, environments, and the actual product that an end-user would use?

SaaS

Team members are explaining to a project manager a correlation in the data they found. How can the project manager (PM) receive this information and visually depict it to their stakeholders?

Scatter diagram

During the client meeting, a project manager learns that the client wants to make last-minute changes before the contract ends within a week. The changes will cause significant delay. What is the manager witnessing from the client in this scenario?

Scope creep

A project manager is required to communicate with the executives about the project. What describes the role of these executives in the company?

Senior management

A project manager works on a project for a retail corporation where the team members work with a significant amount of customer data. Which of the following are considered personally identifiable information (PII) data points? (Select all that apply.)

Social Security number (SSN) Email address

A help desk technician wants to replace the ticketing system with a more modern one. To adapt this idea into a project, whose support will the technician need to help promote the idea to senior management?

Sponsor

The project lead held a meeting designating the attendees to assume responsibility for completing discrete action items afterward. The project lead set a due date for the individuals to follow up and a time frame to gather and report data. What is the project lead doing in this instance?

Task setting

What communication platform allows users to communicate through audio only? (Select all that apply.)

Telephone VOIP

During the development of a new heart pump valve, a computer virus attacked all of the company's internal systems and nearly deleted the project data. Fortunately, the IS manager could repair or replace all the lost information from their backup data. The manager went through everyone's credentials in the company, even if they did not work within the building. Higher-level permissions were assigned to the executives and managers, giving others what they needed only to complete their tasks. The manager removed allowance to project information for several individuals no longer associated with the project. Evaluate the scenario to determine what is occurring in this instance.

The IS manager is defining project access requirements.

According to the scope, a small project with an inexperienced project manager (PM) has exceeded their time by months. Team members, through anonymous surveys, explained that the facilitator is also the PM, who spends a lot of time writing notes during meetings rather than conducting them. Team members asked for additional funds to hire a secretary to keep information organized, so the PM does not have to do it alone. Even on small-scale projects, explain why it is essential to have people fill separate roles of facilitator, PM, and scribe.

The facilitator can focus on meeting flows and cadence to keep the process moving.

What project tool allows a project manager (PM) to verify that a system upgrade has resolved or reduced issues for their team?

Ticketing or case management system

Why might it be valuable to celebrate after a project's completion?

To reward the members for their hard work

A project manager is working on a project in which the project findings provide an advantage over the competition but do not have approval from the patent office. What would these project findings be?

Trade secret

A trailer manufacturing company took on a project to create a smaller-scaled model of a boat slip to house two jet skis or adjust for one. During a gap analysis by the quality team, it was discovered that two of the best welders are getting ready to retire before the project finishes, and those losses will set the project back for months. Quality control will add some strategies for the project manager in the gap analysis when it is published. What are common strategies for closing skills gaps on a project team? (Select all that apply.)

Training team members Adding team members

For a network upgrade project, a company needs to replace the wall's ethernet wiring. Which kind of contract would only require the company to pay for materials plus a 5% premium?

Cost plus

The director of the project management office for a company needs to verify that various stated projects are effectively using the budget for the year. What kind of research can the director complete?

Cost-benefit analysis

A project member has additional roles, including access to documentation with enhanced information security controls. When reviewing documentation, what drives data grouping into specific levels of interest?

Data classification

A project designer works on a new project and reviews approved strategies to document changes throughout the project's life cycle. The project designer should document change recommendations after what action?

After collecting data

A team uses demonstrations and presentations to relay project statuses to stakeholders and holds frequent workshops, focus group meetings, and weekly standup meetings to incorporate changes at every planning session. The team is also flexible and delivers value often and early in the project through iterative and incremental design. The team is utilizing what kind of methodology?

Agile

During a software development project, a team member could secure a cloud provider that provides 99.9% uptime and credit subscription costs for any downtime exceeding 0.1% during project development and after project completion to a specific date. What kind of agreement is this?

An SLA

An executive requests that before a project manager (PM) completes a project task, the PM must review the task to ensure it fulfills some basic standards. What kind of activity is the executive requesting?

Approve deliverables.

What individual designs solutions, looks across an organization at how different systems work together, and ensures projects adhere to solution requirements?

Architect

After the project is complete, what should the company do with all the data, information, policies, and artifacts regarding the project?

Archive documentation.

A project manager had to resolve a conflict amongst the team members over a minor issue. The issue was taking up too much time for what the project needed to accomplish. The project manager decides to table the discussion and move on to more important things. What conflict resolution strategy is this?

Avoiding

What kind of research involves comparing multiple vendors against similar criteria?

Competitive analysis

A subject matter expert (SME) explains the statistical significance of a variable to the project team. What chart best fits the SME's requirements and helps display upper and lower limits?

Control chart

When assigned to a new high-profile project, kickoff meeting attendees notice the project manager (PM) is very excited about the project. The meetings involve listening to current organization operations and discussions about what lies ahead for the company after project completion. Projections for the company include receiving a large sum of money after the project, which would mean a lot to everyone involved. Since the project has not started yet, there are very few artifacts. What exactly are team members comparing in this scenario?

Current state and future state of the business from the project

The project manager (PM) for a project to design a new data management system found that the customers are internal to the company. While they cannot describe every feature they need when initially surveyed, they are excited to work on the project. They have many suggestions that will likely flourish later in the project development. A significant development and operations team was assigned for up to one year to complete the project; the PM opted to split it in half for a research team to gather data about the project. What would NOT be considered project artifacts the research team should consider concerning this kind of project?

Current workarounds, business justifications, business operations

A cyber engineer is assigned to a critical project and wants to purchase software that will track client interactions. What software could the engineer consider acquiring to support in tracking and managing these interactions?

Customer relationship management

What project management tool allows team members to develop visual representations of processes, systems, objects, structures, ideas, and information?

Diagramming tools

A technician learns that the organization will be transitioning its current servers to more modern devices. What is the organization attempting to achieve?

Digital transformation

Once a project is complete, the project manager sends information on how the system is set up and how to maintain it. What is sent to the client?

Documentation

A project manager works on a new project in a secured area requiring a specific entry keycard. What type of security concern is in this scenario?

Facility access

The storage team asks the director to help reduce storage. They point out that approximately ten to fifty people email the presentations for meetings, and many of the files are quite large. What can help reduce overall storage for the storage team?

File sharing platform

A project manager is trying to set up a highly detailed project plan in a visualized manner. Which of the following is the best way to do so?

Gantt chart

A project manager is developing a stakeholder engagement plan for an upcoming project migrating services to a new operating system. What is the first step the manager should perform?

Identify personnel.

A process manager is working on a project where the team designs a prototype for the organization. What are the assets of this prototype?

Intellectual property

A software intern reviews a team factsheet on risk activities. What describes how risk will affect more than a single event?

Interconnectivity

The data analyst in a company stated that they need additional analysis software. The chief financial officer (CFO) decides on a cloud-based solution that charges an annual subscription fee for access to the product. How could this purchase be classified?

OpEx

A small-town physician practice that has kept all its records on paper enlisted a company's assistance to help them "go digital." Many employees have been with the practice for a long time and do not use computerized systems regularly. The executive staff decided closing the practice for a training day would most likely fix the problem. What kind of training would this change require?

Operational training

A project manager segments a project into various periods. At the end of these periods, a meeting is held with stakeholders to go over the progress. What type of meeting will the project manager conduct?

Phase gate review

A project manager is setting up meetings between parties and wants to ensure that it is done through real-time video. This will allow parties to see body language and facial expressions and hear changes in tone. What is the best medium for the manager to use?

Phone

An end-user-services manager must create a list of potential equipment vendors that they have vetted and approved. What kind of list should the manager create?

Prequalified vendors

At the end of a construction project, the various subcontractors returned their keycard access. Why might the company want to ensure to remove this access?

Prevent illicit access.

One of the most significant issues for a company is that employees do not know how to follow company policies. Employees are unaware of what they should be doing. What is the company failing to do?

Proactively communicate.

What process checks that the team completed all tasks to the standard required by the original contract?

Validation of deliverables

A project manager (PM) establishes the project team prior to a kickoff meeting. The PM has obtained the required information to know how many story points the team can complete during each iteration. How would the PM visually depict this for the project team members?

Velocity chart

A software developer pushes an update that completely breaks functionality in their website. What can the developer use to fix this issue and get the website working again as quickly as possible?

Version controls tools

What type of collaboration tool allows for integrated records management and approval tracking methods?

Workflow and e-signature platforms

A project manager has assigned a cyber architect a new project and requested that the architect use a project framework that heavily emphasizes software engineering practices and design to create a higher quality of life for developers. What could the architect consider using to fulfill these requests?

XP

A technician works on a project where the client and senior leadership of the organization want to introduce and monitor technology within the project. What is a general term for any cloud computing service?

XaaS

The company's chief executive officer (CEO) stopped a project manager in the hallway. The CEO was curious about how the project was going. What type of meeting is this called?

Ad hoc reporting

A project manager wants to hire new team members for a complex project. What security concept best includes a review of prior work history and education?

Background screening

A project manager wants to incorporate the business logo into a newly developed expense report but the project manager can not use it. What security concept is not permitting the manager to use the logo?

Branding restrictions

Deja Brew, a local coffee shop, has been talking about setting up an application for a "faster drive-thru experience" for years. Baristas have wondered if it will ever happen, but they will make coffee as long as the store is accessible and customers keep ordering. Even though sales have slumped, they know their work will continue until something forces it to stop, such as the business closing or a process changing. What would NOT be a primary project objective in this case?

Build the drive-thru.

A project team needs to establish an information radiator that will reflect the amount of work remaining after each standup. What type of chart would best meet the team's requirements?

Burndown chart

A project manager places an information radiator in a centralized location for the project team's viewing. This information radiator will display the total work completed each day with a comparison line representing a target amount of work. What type of chart best meets these requirements?

Burnup chart

A company prepares for a project to implement cloud computing. The project manager (PM) believes it is prudent to review the current usage of onsite data storage, department budgets, and the project artifacts of recent data management projects, among others. The company asked that the developers restrain from using mobile cloud computing for testing until the project is complete. Identify common problems a tester faces while doing mobile testing in cloud computing.

Internet connectivity issues, security issues, and incompatible subscription models

A new manager is leading a meeting that explains the company's current progress and where the company wants to be. Which of the following would best help the manager in this meeting?

Slide deck

A project manager organizes the team of employees involved in the project. What is another word that describes these people?

Stakeholders

An independent (indie) game developer created a document that defines how they and potential clients will work together. This document includes strategies to manage issues and risks. What kind of document did the indie game developer create?

Statement of work

A project team needs to hold a workshop in a location with ample space. A conference room can be booked at the company's office and would not appear in the project budget since it is already part of the company budget. No upfront capital is needed to process any payments to use the conference room; however, availability is limited as it must be shared with other groups. A space could be rented at an event center but may become expensive, thus requiring the project budget to be adjusted. Analyze and decide the most effective way for the project manager to assess the procurement needs of this project where the room is needed for several individuals and their computer systems over many days.

Start a procurement plan to assess project resources and determine needs.

Regarding components of the change control process of a project's life cycle, what action occurs after the project manager (PM) decides on the change request's outcome?

The PM communicates the change status.

A radio manufacturing company that sells radios with a five-year warranty found, during a quality audit, a risk in the speaker wire placement of the radios. If the speakers are not wired and routed correctly, the unit will fail when the user increases the volume to 100%. The installer checks them once, but other people will handle the unit to finish building it. A project team member tests the finished unit at 50% volume before the manufacturer packs and sells it to customers. However, the wire could move at any time during the manufacturing process, and a quality inspection at the end does not check if this risk occurred. What can the manufacturer assume the products to be when nearly every unit with incorrect wiring becomes faulty?

A quality escape

The quality team wants to run high-level systems tests after a build before running detailed tests. What test will confirm that the software's core functions are operating as expected?

A smoke test

A supplier for a small remote-controlled helicopter toy project in development is unable to provide the rotary engine parts due to a material shortage. The client said they would be willing to do whatever it takes to find a way to have the part manufactured and complete the project on time. The development team chose to have the part printed in a 3D plastic printer and offer a warranty for replacement if the part should ever break. The client stated they would like to see a prototype of the product. What preliminary product should the development team send or show the client?

An MVP (minimum viable product)

While determining the scope of a project during the initial planning meeting, the scribe requested, for the record, if there were plans for a statement of work (SOW) or a terms of reference (TOR). The lead project manager (PM) believes they need both, but the team members think only an SOW is necessary. Choose the statement that is NOT true regarding the difference between a client SOW and a TOR.

An SOW involves delivering work; a TOR involves working together.

A software engineer creates and manages a project for the cyber team. One area of interest involves the variances between housing projects within a program versus a portfolio. What are the tenets of running a project as a part of a portfolio? (Select all that apply.)

An in-depth and rigorous prioritization process The ability to have multiple projects running at a given time

A project manager reviews the change controls used during a recent project's life cycle. Which component will the project manager use to review change requests quickly?

Change control log

The company accountant works with the project manager to ensure all purchase orders were correctly submitted and paid for. What part of the close-out process is the accountant working on with the project manager?

Closing contracts

A company is looking for a new software solution that will limit the need for technicians to perform periodic upgrades. What type of software installation option would best suit the company's requirements?

Cloud-based solutions

Which of the following are software installation options? (Select all that apply.)

Cloud-based solutions On-premise solutions Local installation

In rearchitecting a company's security policy, two members are conflicted over how complex the password policy needs to be. The project manager decided that instead of having an overly complex password, they would also integrate multi-factor authentication. This helps increase security while not making it too difficult for end-users. What kind of conflict resolution strategy is called a "win-win" strategy?

Collaboration

In preparing for a project, two members made conflicting statements regarding the project's timeline. One stated the timeline is extremely short, while the other noted the timeline is more than enough time. As the project manager, what kind of conflict resolution strategy would resolve this conflict by coming to a middle ground decision?

Compromise

The management team identified project risks that could impact the project costs or schedule during risk management planning, specifically for unauthorized work or to cover time and cost overruns. As a result, the management team established a calculated buffer of time and expense covering known risks, with backup funding for unknown but possible project risks. This is an example of what type of risk management plan? (Select all that apply.)

Contingency reserve Reserve analysis

A cyber consultant is reviewing the operational change control log to determine the next steps in the cyber team's project. In relation to development and information technology (IT) operations, what is a core practice that drives all other improvements and is dependent on the company's structure?

Continuous integration/Continuous delivery

The project manager (PM) of a software development project noticed team members expressing much tension during meetings, spending a great deal of time debating over conflicting views, and sometimes not having any discussions. The company owner calls them "healthy conflicts," but the communications manager thinks there needs to be something else to remedy the situation. What is the best strategy the communications manager should take at this point in the project?

Create a conflict escalation plan.

A project manager for a financial technology company evaluates their current project. This includes updating and preserving archived data to ensure compliance and privacy are in place. What organization-specific concern could directly impact the project if not protected?

Data privacy law

What information technology (IT) concept supports project management by providing storage systems which organize electronic information into structured tables?

Databases

A software development manager wants to keep a record of issues that arise during the coding process. Which of the following will best help the manager with this?

Defect log

A new help desk system is set up but the company is having issues deriving value from it since end-users are not following the proper process to create a new ticket. What should the company work on to best utilize the ticketing system?

Ensure adoption.

A technician initiates a new project and obtains information on how the team can acquire, manage, and consume resources throughout the project. What can the technician reference to obtain additional contexts on these concepts?

Enterprise resource planning

A project manager (PM) needs to choose a platform where team members can connect with one another formally and informally. The platform must allow peers to collaborate on work projects while also allowing them to develop rapport. Which option would best fit the PM's requirements?

Enterprise social media

A technician is exploring information technology (IT) and project management concepts to identify relevant uses within the project. What assists in tracking budgets, spending, and cost estimates?

Financial systems

During a meeting, multiple members of the project team conflict on how to address an issue. The team did not have time to sit and discuss the potential solutions, so the project manager decided on the objections of some of the members. What conflict resolution strategy is this, which is also called a more dominant strategy?

Forcing

A team has approved and accepted a project charter and a preliminary scope statement during a meeting at the end of the initiation phase. However, the team has not delivered any work yet. The team members have individually met with the project manager to build rapport and ask questions. There will also be several more individuals hired to work on the project down the road. What marks the end of the initiation phase, indicating the team can move on to the planning phase?

Having a project kickoff meeting

An organization utilizes an external storage software vendor on a project identified as possibly having several critical components throughout a new project's life cycle. The project manager (PM) keeps a list of all events to identify and eliminate any risks before the start of the project. What process is the PM performing?

Issue tracking

An intern is drafting a team memorandum on incorporating various software testing methods when conducting quality assurance (QA) assessments. What elements are associated with automated software testing? (Select all that apply.)

It allows a developer to run more tests more frequently. It enables practices like continuous integration.

A software engineer is incorporating learned operational-change control processes from archived projects into the new information technology (IT) project. What elements are associated with software releases? (Select all that apply.)

It contains a product's source code, which is an accumulation of software enhancements and changes. It creates a timebox where multiple teams can perform functions on a system. It is the version of a product that is accessible to end-users in a production environment.

While developing a quality assurance (QA) plan for the cyber department, a technician evaluates the various methods of software testing that can support the overall QA plan. Which elements are associated with manual software testing? (Select all that apply.)

It creates a severe capacity limit on software development. It is highly adaptable because people can detect slight changes in a software's appearance.

A cyber engineer reviews a factsheet on the environmental factors associated with agile and waterfall projects. Which are aspects related to the developmental factors of a waterfall project? (Select all that apply.)

It is linear and sequential and the code is written, then tested, then delivered. It creates clear handoffs between roles, and often handoffs indicate slowdowns in the workflow.

In reviewing operational change control logs for the team, a new cyber project manager weighs the differences between risk assessment plans and rollback plans. What is NOT an element of a rollback plan?

It provides context and can help assess the urgency of the change request.

A technician is reviewing the results from the last milestone briefing for a cyber enhancement project and has identified a catastrophic issue that requires immediate change. What are the benefits of using a rollback plan in this situation? (Select all that apply.)

It restores the last working state of a system. It ensures the team is prepared to restore a previous system version. It can be used to restore data when all other options, such as troubleshooting, have failed.

On a Java programming project, the project manager (PM) created a virtual work board showing all the team members, work to be done, work in progress (WIP), and finished work. Unfortunately, the project has fallen behind, and there is a backlog of work to be completed. Iterations and sprints are both fixed timeboxes lasting 1-4 weeks. The teams use the timeboxes as their planning cadence. What project methodology are they using?

Kanban

A project manager (PM) for a team has members separated through several countries and has noticed some communication challenges during the performing stage. Some team members are late to virtual meetings regardless of what time the PM schedules them, some are not working well together, having oddly heated discussions, and team activities are not reaching their goals. Team members who have spoken out have said there are too many varying competency levels in the team, and some struggle to follow a real-time conversation or need more time to understand some content. The team is most likely struggling with what?

Language barriers

Preparing for a project begins with a review of information and data that explicitly includes any items generated throughout the project. Artifacts support the completion of other, larger projects and can include configuration files, workflows, process narratives, and contracts. Of the following statements, which statement is NOT accurate regarding why a project manager (PM) should complete a study of existing artifacts?

Managing the project is an artifact.

A business analyst helps a project manager prepare for a project by researching a product or service and the vendors that deliver it. This is to help the project manager create a shortlist of potential vendors. What kind of activity is this?

Market research

A cyber team is midway through a project and learns that company ownership will change. What type of risk is the team experiencing if they need to work with new managers and change current work styles?

Mergers and acquisitions

A project manager must set strict service level agreements (SLAs) to implement a new help desk ticketing system. The department has a history of taking too long to complete basic tasks. What does the SLA help the project manager accomplish?

Monitor performance.

A software engineer is supporting a project manager by enhancing security concepts for the team's new project. What consideration is in place on securities around corporate cell phones? (Select all that apply.)

Multifactor authentication (MFA) Mobile devices

A cyber intern is assigned to a new cyber project and wants to incorporate information technology (IT) concepts, specifically, a modular software design that is separated by layers and tiers, into the project. What can the intern incorporate to support the project?

Multitiered architecture

A cyber engineer is assigned to a project and wants to incorporate some technology enhancements; specifically component/user connections. What concept can the engineer further explore to learn about these types of connections?

Networking

An information technology department needs to set up a system to share extensive information in a consumable format, including instructions and troubleshooting tips. What system should the department set up?

New knowledge base

A team receives an email notifying the department that the CEO has just stepped down immediately after providing the annual work priority guidelines. The new CEO will be determining new priorities over the next quarter. What has cascading impacts on the organization that can cause risk due to the variance in priorities of work?

New management

A technician is in the middle of a cyber project and discovers that the company has diverted the technician's valuable resources to another team. What is likely the cause for the shift in resources?

New priority project

A local grocery market starts a new delivery service for customers using the parent company's new mobile ordering application. The staff picks items from the shelves, purchases items using a stored debit or credit card, packages the items, and delivers them to the correct address. The store partners with several other software applications to make the service a unique and pleasant experience for everyone, such as maps and driving directions for drivers. The parent company needs to know the local store's needs for the project to go live and asks for a formal preliminary procurement plan. What should the local store NOT include in the preliminary procurement plan?

Operational training schedules

A software development project finishes the planning phase and moves on to development. In comparison to the planning phase, development should take place relatively quickly. Once development is complete, what should the team ensure is in the transition plan once they are ready to hand off the software product to the client?

Operational training, warranties, and support

Toward the end of an extended software development project, the project manager (PM) tested the final outputs against the initial specifications. The automated and manual tests consisted of running the code, deploying the system, and confirming the software's main features were enabled and working before a software engineer completed any detailed testing. What is the most likely next step for testing the software before setting the system live for users?

Performance testing

A medium-sized real estate investment company is looking to source new computers for an equipment refresh. Since they will be purchasing hundreds of laptops over a few months and then on a regular schedule, they need to ensure the vendor can keep up with the demand. What kind of evaluation should the company complete?

Physical capacity

A technician wants to incorporate a service that supports team members in remote locations by providing developer tools over an internet connection. What type of service can the technician acquire to fulfill these needs?

Platform as a service (PaaS)

A technician reviews the variances between risk and issues and risk and change. Which of the following are considered elements of consideration for risk and change? (Select all that apply.)

Proactive modification to a project's scope, budget, or timeline via an adjustment in project activities or resources Possible delays, but a project owner who can shop around for the right equipment/price point

Which individual serves a more strategic function, defines the product strategy, and creates roadmaps to show how it will improve and change over time?

Product manager

What individual in a company oversees related projects in an initiative to obtain maximum benefits and provides guidance and support to every individual project?

Program manager

An executive requested that the project manager give a weekly summary of how the project is going. What project activity is this called?

Progress reporting

What document consists of lessons learned and project challenges?

Project closeout report

A project manager reviews historical findings from other team projects exposed to environmental, governance, and social factors. What topic best represents when a project directly affects waste generation and disposal methods, pollution, and resource consumption?

Project impact on local and global environments

A company wants to organize its project leadership team. The team will oversee project performance management and track metrics for projects throughout the company. What should the company institute?

Project management office

What individual in a company oversees planning, organizing, and keeping teams on track throughout the project life cycle?

Project manager

A large construction contractor finishes building a new hotel in a large metropolitan area for a project. Before the contractor can move on, they must have the client verify that everything has met their requirements. What document would the contractor need to complete to end the project?

Project sign-off

While preparing for a new project, the project manager is looking to build a structure for the stakeholders. What kind of organizational structure disbands when a project ends and reforms around new projects?

Projectized

A small development firm with a five-member team recently had its most productive member involved in an automobile accident and unable to commute to the workplace. This member usually took a commuter train from nearby states to the office. Instead, the member must spend a long period in the hospital or at home but is still able to work on the project. However, the only technology with the member is a smartphone. What would be the best way to provide this member the ability to work on the project remotely?

Provide technological tools to secure team communication and productivity.

During a cost-benefit analysis for a long-term project, the analyst calculated that the profit earned on some investments was not balanced with the cost of that investment. What is the analyst referring to in this scenario?

ROI

How can a project team leverage version control in projects where multiple users are co-authoring a single document?

Real-time multi-authoring editing software

A project is behind by three weeks and over budget by $5,000. Upon investigation, the development team had not factored in lower productivity from the team while learning how to use the new system. What should the project manager (PM) do in response?

Rebaseline the project.

A team leader prepares for a project and learns that recent changes in law could place the project at risk. Failure to adhere to which element of a business could result in legal action?

Regulated environment changes

A company sends out emails quarterly to employees on how to use the ticketing system. What does this refresher help accomplish?

Reinforce adoption over time.

A project manager and two other senior leaders receive promotions and move to a new group. What can cause team members to become temporarily unsettled?

Reorganization

A cyber consultant starts a new agile project and explores its various components. What drives a project?

Requirements

A server manager is trying to figure out which artifacts are needed to complete a project's requirements. What would be the best tool to help the manager accomplish this?

Requirements traceability matrix

While setting up a service account for a new website, the server administrator realizes that the account has privileges back on the regular network. Where should the server administrator document this?

Risk register

The company hires a vulnerability manager since management wants to look at the information about a project's risk management process. Where should the vulnerability manager look?

Risk report

What project management activity revolves around continually assessing things that threaten the project's completion?

Risk reporting

When performing issue management activities, what helps users understand and solve the real problems in a project instead of repeatedly fixing surface issues?

Root cause analysis

Five employees using the same smartphone model during software development could not run a program. The application crashes every time a team member launches it, even after several reboots. One of the team members found a lagging issue with the software and thought it might have a repeating loop. What would be the best way for the team to verify their findings?

Run tests to measure KPIs.

A software engineer begins a new project and wants to select a framework/methodology that focuses on the "big picture." What methodology can the engineer use that incorporates multiple agile practices and frameworks and visualizes all the prominent roles, practices, events, and artifacts on its interactive Big Picture?

SAFe

By the end of the planning phase, a project's team will know much more about the scope and requirements and can write a detailed scope statement. During the planning phase, there were too many unknowns, and there have been many changes during a project's life cycle. Since the preliminary and detailed scope statements can use the same format, several elements would need to be added to the scope statement to make it more accurate. What elements would be found on a preliminary scope statement without needing to be added to a detailed scope statement?

Scope description, exclusions, and assumptions

Team members live across multiple time zones, which limits availability to schedule meetings. The team needs more than meetings to communicate and coordinate the project. They created an iteration sprint schedule of one to four weeks to incorporate changes at every planning session meeting. What type of team methodology does this communication channel exemplify?

Scrum

A cyber engineer wants to incorporate an agile or waterfall concept into the team's new project. When reviewing both concepts, what does the engineer discover is an element of a waterfall concept?

The customer does not communicate directly with the developers.

A project manager evaluates the variances of resource allocations when using agile and waterfall concepts. What are elements associated with waterfall concepts and resource allocations? (Select all that apply.)

The project manager can assemble specialists to complete the work. The project team has somewhat fixed resources. The project manager decides how many of each job type and skill set are needed.

On a handmade book-making project, the project manager (PM) attempts to hire a vendor to send information cards about the specialized project to all the company clients hoping for product pre-orders. The vendor would receive $10,000 when finished. One vendor's proposal seemed ideal, but the PM rejected it since it "lacked physical capacity" and opted to work with a vendor they have worked with in the past. Define the phrase "lacking physical capacity" in this scenario.

The vendor could not deliver the amount of work requested.

A small company that tracks issues through email has hired a helpdesk manager to streamline this process. The company does not want to have any on-premise servers, so any solution will have to be cloud-based. What should the manager implement to best help streamline the process?

Ticketing system

On a food service supply catering project with new vendors, the manager noticed some products arrived spoiled. Management decides to explore some options and wants to advise everyone on the change and what to look for in the food services. The manager does not want to make the current vendors aware of their problems until they can find a resolution. The management uses informal channels to clarify the project's goals, answer questions, ease concerns, and ultimately build support. An email is crafted, and the project scribe is asked to ensure the communication goes out to only those considered as an internal audience. Which of the following choices does NOT constitute an internal audience member on the project?

Vendors, suppliers, carriers, delivery personnel, and clients

The quality team on a kitchen faucet attachment project has implemented a test plan to verify that the project's outputs meet the expected quality. It includes the overarching test strategy, the specific schedule of events, tests to run, and the necessary resources. The quality team also would like to run through the quality assurance (QA) plan verification and validation activities. Which statement best describes the main difference between validation and verification?

Verification measures if a project meets the documented specifications; validation measures if the project meets the customer's expectations.