Project Management and IO Chapter 10

What does it mean for project management to have general business perspective? (pg.378)

because the primary role of a project manager is to integrate the contributions of different business and technical disciplines, it is important that a manger have a general grasp of business fundamentals and how the different functional disciplines interact to contribute to a successful business.

Describe the contradictions between Hands-off/Hands-on. (pg.376)

project manager have to intervene, resolve stalemates solve technical problems, and insist on different approaches. At the same time, they have to recognized when it is appropriate to sit on the sidelines and let other people figure out what to do.

Give example of leading by example when it comes to cooperation. (pg.371)

project managers should set the norm of treating outsider with respect and being responsive to their needs, then other will more likely follow.

What are the suggestions for project managers? (Slide 9)

1) Build relationship before you need them 2) Trust is sustained through frequent face-to-face 3) Realize that "what does around come around"

How does managing a project differ from leading a project? (pg.356/slide 2)

1) Formulate plans and objectives 2) Monitor results 3) Take corrective actions 4) Expedite activities 5) Solve technical problems 6) Serve as peacekeepers 7) Make tradeoffs among time, costs, and project scope.

What are contradictions of project management. (pg.376)

1) Innovations and maintain stability 2) see the big picture while getting your hands dirty 3) Encourage individual but stress the team 4) Hand-off/Hand-on 5) Flexible but 6) Team versus organizational loyalties

What are situations where it is difficult to determine whether conduct is right or wrong. (pg.372)

1) Padding of cost and time estimates 2) Exaggerating payoffs of project proposals 3) Falsely assuring customer that everything is on track 4) being pressured to alter status reports 5) Falsifying cost accounts 6) Compromising safety standards to accelerate progress 7) Approving shoddy work

PM's own behavior is one of the most powerful leadership tools. Priorities mentioned verbally must match the actions. What are the six aspects of leading by example? (Slide 5)

1) Priorities 2) Urgency 3) Problem solving 4) cooperation 5) Standards of performance 6) Ethics

What are 8 traits of an effective project manager. (Slide 8)

1) System thinker 2) Personal integrity 3) Proactive 4) High emotional intelligence (EQ) 5) General business perspective 6) Effective time management 7) Skillful politician 8) optimist

After identifying who you will depend on, you are ready to "step into their shoes" and see the project from their perspective. (pg.365)

1) What difference exists between myself and the people on who I depend (Goals, values, pressure, working styles, risk)? 2) How does these different people view the project (Supporter, indifferent, and antagonist)? 3) What is the current status of relationship I have with the people I depend on? 4) What sources of influence do I have relative to those on whom I depend?

What are the project management maxims? (Slide 3)

1) You can't do it all and get it all done (Project usually involve a vast web of relationships) 2) Hands-on work is not the same as leading (more pressure and more involvement can reduce your effectiveness as a leader) 3)What important to you likely isn't as important to someone else (different groups have different stake responsibilities, agendas, and priorities in the outcome of a project) 4) Project management is tough, exciting and rewarding endeavor to persevere

How does leading a project differ from managing a project? (pg.356/slide 2)

1) recognize the need to change to keep the project on track 2) Initiate change 3) Provide directions and motivations 4) Innovate and adapt as necessary 5) Integrate assigned resources.

What are other differences between leading and managing? (pg.1 of notes)

1. Creating value Vs. Counting value 2. Circles of power Vs. Circles of influence 3. Leading people Vs. Managing work. 4. Having followers Vs. having subordinates

What does it mean for project management to have personal integrity? (pg.378)

Before you can lead and manage others, you have to be able to lead and manage yourself. begin by establishing a firm sense of who you are, what you stand for and how you should behave this inner strength provides the buoyancy to endure the ups and downs of the project life cycle and the credibility essential to sustain the trust of others.

Professional standards and personal integrity. (pg.372)

Code of conduct

Situations where it is difficult to determine whether conduct is right or wrong. (pg.372)

Ethical Dilemmas

Give example of leading by example when it comes to problem solving. (pg.371)

Focus on more on how they can turn a problem into an opportunity or what can be learned from a mistake then other are more likely to adopt a more proactive approach to problem solving, instead of shifting blame.

What does it mean for project management to be proactive? (pg.378)

Good project manager take action before it is needed to prevent small concern from escalating into major problems. They spend the majority of their time working within their sphere of influence to solve problems and not dwelling in things they have little control over.

What is the first step in building social networks? (pg.364)

Is identifying those on whom the project depends for success. 1) Whose cooperations will we need? 2) Whose agreement or approval will we need? 3)Whose opposition would keep us from accomplishing the project.

What does it mean for project management to have high emotional intelligence (EQ)? (pg.378)

Project management is not for the meek. Project managers have to have command of their emotions and be able to respond constructively to others when things get a bit out of control.

What does it mean for project management to be a system thinker? (pg.378)

Project manager must be able to take a holistic rather than a reductionist approach to project.

What does it mean for project management to be skillful politicians? (pg.378)

Project managers have to be able to deal effectively with a wide range of people and win their support and endorsement of their project. They need to be able to sell the virtues of their project without compromising the truth.

Describe the contradictions between Flexible but firm. (pg.376)

Project managers have to be adaptable and responsive to events and outcomes that occurs on the project. At the same time, they have to hold the line at times and tough it out when everyone else wants to give up.

Describe the contradictions between encouraging individual but stress the team. (pg.376)

Project managers have to motivate, cajole, and entice individual's performers while at the same time maintaining teamwork. They have to be careful that they are considered fair and consistent in their treatment of team member while at the time treating each member as a special individual.

Describe the contradictions between Innovations and maintain stability. (pg.376)

Project managers have to put out fires, restore order, and get the project back on track. At the same time, they need to be innovative and development new, better ways of doing things. Innovations unravel stable routines and spark new disturbance that have to dealt with.

Describe the contradictions between See the big picture while getting your hands dirty. (pg.376)

Project managers have to see the big picture and how their project fits within the larger strategy of their firm. There are also times when they must get deeply involved in project work and technology.

Describe the contradictions Team versus organizational loyalties. (pg.376)

Project managers need to forge a unified project team whose member stimulate one another to extraordinary performance., But at the same they have to counter the excesses of cohesion and the team's resistance to outside idea. They have to cultivate loyalties to both the team and the parent organization.

Give example of leading by example when it comes to standard of performance? (pg.371)

Responding quicky to the needs of other carefully prepare and run crips meeting, stay on top of all the critical issues, facilitate effective problem solving, and stand firm on important matters.

Are people and organization that are actively involved in in that project, or whose interests are positive. (pg.1 of notes)

Stakeholders

Give example of leading by example when it comes to urgency. (pg.371)

They need to set stringent deadlines, frequent status report meeting, and aggressive solutions for expediting the project. This can be done by increase the frequency of their interactions, talk and walk more quicky, get to work sooner and leave work later.

Give example of leading by example when it comes to priorities? (pg.371)

a project manager who takes the time to observe a critical test instead of simply waiting for a report affirms the importance of the testers and their work.

What does it mean for project management to have effective time management? (pg.378)

time is a manger's scarcest resources. Project managers have to be able to budget their time wisely and quickly adjust their priorities. They need to balance their interactions, so no feels ignored.