Project Management Foundations

What does it mean when earned value is above planned value? -More was spent for the work completed than planned, and the project is behind schedule. -More work has been completed than planned, and the task or project is ahead of schedule. -Less was spent for the work completed than planned, and the project is under budget. -Less work has been completed than planned, and the task or project is ahead of schedule.

More work has been completed than planned, and the task or project is ahead of schedule.

How does a project charter support the project manager in getting things for the project from other people? -by publicizing the project -by ensuring that the project is approved -by identifying the sponsor for the project -by communicating the project manager's authority for the project while it is underway

by communicating the project manager's authority for the project while it is underway

Dalton needs to prepare a close-out report for his project. Which part of the close-out report would describe how he would plan and manage projects in the future? project highlights summary of schedule and cost performance summary of project management effectiveness major changes and risks

summary of project management effectiveness

Your project requires new software. The IT department is going to research options to identify the best software to work with your project and existing infrastructure. The customer will approve their choice. In your responsibility matrix, which category would you use for the IT department for identifying the software? responsible consult accountable inform

responsible

To get detailed values of project schedule and cost performance, look at _____ and _____. bars in a Gantt Chart; schedule variances schedule variances; cost variances bars in a Gantt Chart; cost variances tasks that are behind schedule; tasks that are over budget

schedule variances; cost variances

You are fortunate to have an experienced team that has worked together for more than a year and is familiar with the project work. What action can you take to provide the most help to this team? Leave them alone so they can do their work. Remove obstacles so they can do their work. Describe in detail the work the team needs to do. Report status on progress to management.

Remove obstacles so they can do their work.

Katrina needs to use her communication and conflict management skills every day with her team. What stage of development is her team in? Storming Norming Performing Forming

Storming

The seventh edition of the Project Management Body of Knowledge does not prescribe a specific methodology for all projects. Which project management principle reflects the emphasis on choosing the correct methodology for your projects? Demonstrate leadership behaviors Be a diligent, respectful, and caring steward Tailor based on content Focus on value

Tailor based on content

Which step is most important for a project to close? Document the lessons learned. Close all contracts. The customer and stakeholders sign the acceptance form. Produce and archive file documentation.

The customer and stakeholders sign the acceptance form.

You are asked to take over a project that is behind schedule. As you review the project, you find the delays are due to scope creep. The project uses a reasonable change management plan that seems to be working. What is the likely cause of the scope creep? The customer wanted to get more without paying for the effort. The change management process has not been communicated to the team. The scope is not clearly defined. The organization culture allows informal requests.

The scope is not clearly defined.

Which of the following is not an example of a project delivery artifact? a stakeholder analysis worksheet an approach to communicating across the cultures in a global project team a communication plan a project charter

an approach to communicating across the cultures in a global project team

Rafael knows that lessons learned is a valuable aid to future projects. When should he and his team address lessons learned on a project? Brainstorm lessons learned at the beginning of a project. Create lessons learned at the end of the project. Review past lessons learned so a new one does not have to be created. Add lessons learned as a topic in status meetings.

Add lessons learned as a topic in status meetings.

Although your project has been accepted by the customer, the contract with the system vendor specifies that it will support the system for three months after acceptance. Which step should you wait to take until the end of the three months? Close all financial accounts and charge codes. Attempted incorrect option all of these answers Archive project information. Hand off responsibility for system operations to the in-house IT team.

Close all financial accounts and charge codes.

Why is the critical path critical? The tasks on the critical path are the most important ones for achieving the project goal. Any delay in the critical path delays the project finish date. It represents tasks that are delayed. It represents tasks in which resources are over-allocated.

Any delay in the critical path delays the project finish date.

You are closing the accounts you used to bill the project costs, but you still have some lingering expenses. Which best practice should you follow? Close all the accounting codes, except for the ones related to the follow-up activities, until the remaining expenses are complete. Close the financial books for the project, and open a new project for additional expenses. Close the financial books immediately after the project is complete, and have the accounting department handle the remaining expenses. Keep all accounts open for a few months after the project is complete.

Close all the accounting codes, except for the ones related to the follow-up activities, until the remaining expenses are complete.

Freya and her team resolved several problems and came up with some great techniques during their latest project. What should they do to help improve the performance of future projects? Present their solutions and techniques at the project acceptance meeting. Produce a closeout report. Archive project information. Identify and document lessons learned.

Identify and document lessons learned.

The project sponsor has asked Franz to hold a kickoff meeting for their project. What is the purpose of a kickoff meeting? Obtain approval of the project plan. Give team members their project assignments. Introduce the team to the project, processes, and to one another. Obtain approval for the team to start work on their assignments.

Introduce the team to the project, processes, and to one another.

You are managing a project to build an urgent care clinic. Your company is expanding and has constructed 25 clinics so far. Which estimating technique makes the most sense to use in this situation? Asking an expert Delphi technique Top-down estimating Parametric modeling

Parametric modeling

Why is it challenging to develop a problem statement for a project? People tend to provide solutions rather than describe the problem. People don't know what they want. It takes a lot of time to clearly define the problem. People identify too many problems to solve.

People tend to provide solutions rather than describe the problem.

Misha's project has numerous stakeholders. She has created a stakeholder analysis document to work effectively with the stakeholders. Which of the following actions supported by the document is not beneficial to the project? She identifies which stakeholders are most demanding so she can deliver what they want first. She prioritizes stakeholders so she can spend more time working with the most important ones. She determines the best way to work with different stakeholders to get results. She identifies who the project stakeholders are.

She identifies which stakeholders are most demanding so she can deliver what they want first.

As project manager, you have some ideas on how to recover a project that is falling behind schedule. Which action could you immediately take to get the project back on track? Ask the customer or stakeholders for approval. Start with solutions you can authorize. Implement your ideas and have a plan in case they don't work. Ask the Project Management Office for approval.

Start with solutions you can authorize.

The time for the current iteration is up and one of the features isn't complete. What do you do? Stop working and add the incomplete feature back into the backlog. Stop working and add the incomplete feature to the next iteration. Ask the assigned resource to complete the feature while you plan the next iteration. Extend the iteration to complete the feature.

Stop working and add the incomplete feature back into the backlog.

The customer told you that being competitive in their market is a moving target. They asked you to add several items to the scope, even if it adds more time and money. What approach would help you manage the scope for this project? -Explain that changes to the scope must go through the change management process -all of these answers -Review the scope with the customer to make sure it is clearly defined. -Switch to an Agile approach.

Switch to an Agile approach.

Your boss would like to see the progress of your project and wants to know how long the project will take and which variances exist. What is the most likely tool you can use to show these details? a budget sheet a Gantt chart a network diagram a Post-it diagram

a Gantt chart

The people assigned to your project have high billable rates, and the project budget doesn't provide much of a buffer over your estimated total project cost. Fortunately, the project finish date has some wiggle room. Which measure of progress is most important to track in this situation? actual start date remaining duration actual duration actual work

actual work

Which type of project data would you review for an accurate picture of the project's progress and labor costs? when tasks actually start travel expenses, fees, and completed training actual work hours or actual duration how much work or duration is still left to complete

actual work hours or actual duration

You are using earned value analysis to track your project's progress. In your project, earned value is higher than planned value. That means the project is _____. over budget ahead of schedule under budget behind schedule

ahead of schedule

What questions do you answer when you manage a project? What's your plan? all of these answers How will you know when you're done? And how well did the project go? What problem are you solving? And how are you going to solve it?

all of these answers

Alice isn't sure which labor rate to use for employees in her project budget. Which employee labor rate should you tell her to use? salaries burdened rates salaries plus bonus billable rates

burdened rates

Your project is split into two teams across two different continents. They understand the work to be completed, as well as communication processes. But they still often argue about how the work should be accomplished and who should make decisions. Given what you know, what is the most likely cause for these issues? language differences cultural differences poor video conference connections Attempted incorrect option poorly defined communication processes

cultural differences

Vivienne's project manager has asked her to analyze the project requirements before finalizing them. What should she look for and address during her analysis? requirements proposed by low priority project stakeholders duplicated or inconsistent requirements the shortest possible list of requirements requirements that will take a lot of time

duplicated or inconsistent requirements

The management team has asked you to reschedule the project so it finishes two weeks earlier without spending more money. They haven't removed any requirements from the project. Which technique would you use to shorten the project? fast-track cut scope crash the schedule pay people overtime to work more hours each day

fast-track

Which types of dependencies are most common in project schedules? finish-to-finish; start-to-start start-to-finish; finish-to-finish finish-to-start; finish-to-finish finish-to-start; start-to-start

finish-to-start; finish-to-finish

Beverly is a project manager in a high-trust organization. On her last project, the team identified only a few lessons learned. Which approach to lessons learned would be most effective for identifying most lessons learned? holding lessons learned meetings without managers present making lessons learned a regular part of meetings reviewing status reports for issues that team members reported reminding team members to be positive

making lessons learned a regular part of meetings

In a _____ organizational structure, team members report to both functional managers and project managers. matrix functional hierarchy projectized none of these answers

matrix

A description of the processes you use to ensure that results meet the specified quality standards is a _____. quality standards plan quality assurance plan quality process plan quality control plan

quality assurance plan

A close-out report is primarily used to _____. document the completion of contracts initiated by the project share a summary of the project with others identify scope that wasn't completed in the project document the results of acceptance tests

share a summary of the project with others

Your project team is not delivering as planned due to interpersonal issues. Which performance domain should you review to identify potential corrections you could make? team performance stakeholder performance delivery performance project work performance

team performance

Franco is responsible for decomposing the work for a project to host a major conference. Which two things should he use to get started? deliverables and success criteria reporting period and deliverables the project goal and charter the scope statement and deliverables

the scope statement and deliverables

In what situation is Agile project management superior to waterfall project management? when the project is relatively simple when your team has worked on similar projects in the past when the project goal is not clearly defined and you must figure out the solution as work proceeds when the team understands the work to be done

when the project goal is not clearly defined and you must figure out the solution as work proceeds

A risk that has become reality in your project has led to a cost increase. You have already used the funds reserved to handle this risk and have concluded that you need additional funds that the project does not have. Who is the most likely person or group you need to ask for help? the project stakeholders your organization's management team the project sponsor the project customer

your organization's management team