Project Management Practice Tests

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In what phases is the cost baseline used?

-Executing -Monitoring and Controlling

A project manager, Harry, wants to obtain responses from vendors to complete the project work as documented in the statement of work. What documents will he use?

-RFP(request for proposal) -RFI(request for information) -RFQ(request for quotation)

What are the characteristics of a matrix organization?

-weak to strong project manager authority -mix of full time and part time project resources -better inter-departmental communication

A project manager has identified some of the risks that are negatively impacting her project. What action will she take?

Add risks to the risk register document.

You've identified a new risk in your project that will likely cause serious delays to your project completion date. What should you first do with the newly identified risk?

Add the risk event to the project's risk register, along with any additional information you've discovered about the risk.

What conflict resolution techniques should a project manager employ when there's a minor conflict between several project team members that doesn't impact their project?

Avoidance

How do you calculate EAC(estimate at complete)?

BAC(budget at completion) / CPI(cost performance index)

What is a measure of project cost efficiency?

CPI (cost performance index)

What calculates the longest path and controls the finish date of the project?

CPM (critical path method)

What project phase documents formal acceptance of project work and hands over the completed product to the organization for ongoing maintenance and support?

Closing

A key stakeholder notifies a project manager about his dissatisfaction regarding the progress of the project through email. What is the best method for the project manager to address the stakeholder's dissatisfaction?

Conduct a face-to-face meeting with the stakeholder.

What are these steps necessary for? 1. Determine tasks 2. Sequence tasks 3. Allocate resources 4. Determine task durations including start and end dates 5. Determine milestones 6. Construct schedule 7. Determine critical path 8. Set baseline and obtain approval 9. Set quality gates 10. Establish governance process

Constructing a project schedule

What plan includes the chart of account?

Cost management plan

How do you calculate ETC (estimated time to completion)?

EAC(estimate at complete) - AC(actual costs)

What represents the value of the work completed to date as compared to the budget?

EV(earned value)

How do you calculate CV (cost variance)?

EV(earned value) - AC(actual cost)

What formula is used to calculate SV(schedule variance)?

EV(earned value) - PV(planned value)

How do you calculate CPI(cost performance index)?

EV(earned value) / AC(actual costs)

What technique is used for monitoring and controlling project costs, compares what was received or produced to what was spent?

EVM(earned value measurement)

You've developed a project plan and a scope document. The project plan has been approved, and you're moving forward with project implementation. What process have you begun?

Executing

In what phases/process groups is the dashboard information document produced?

Executing Monitoring and Controlling

In what organizational structure does the sales manager handle project management?

Functional

You're entering all the activities of the project with their durations to depict when the project is scheduled to end. What are you building?

Gantt chart

A project sponsor has signed a document for authorizing an upcoming project. Which of the following will be included in the document? -Roles and responsibilities of the team members -High-level details regarding estimated budgets and timelines -Justification for the project -Quantitative analysis for all major project risks

High-level details regarding estimated budgets and timelines Justification for the project

What three types of project selection methods are considered economic model methods?

IRR(internal rate of return) NPV(net present value) Discounted cash flow

Which of the following comes under the economic model? Choose all that apply. IRR Constrained optimization NPV Discounted cash flow

IRR(internal rate of return) NPV(net present value) Discounted cash flow

What project phase has the following activities? -Creating the project charter -Creating a business case and justification -Defining a high-level scope definition -Identifying high-level risks

Initiating

A project manager, Gary, is working with project stakeholders on its requirements and examining how risks might affect their project. One of the stakeholders is confused about what constitutes project risk. Which of the following is the most accurate definition of project risk? A-It's an uncertain event that can affect project costs. B-It's an uncertain event that can affect at least one project objective. C-It's an unknown event that can affect the project scope. D-It's an uncertain event or condition within the project execution.

It's an uncertain event that can affect at least one project objective.

Which of the following will you include in a business case of your project? Project milestone Justification for the project Cost-benefit analysis Estimated budget

Justification for the project Cost-benefit analysis

What dependency is defined by the type of work being performed, and one activity is dependent on another activity?

Mandatory dependency

A stakeholder was not able to attend the meeting of the project due to some reason. What tools can catch him up to speed?

Meeting minutes Status report

During the midway of the project, you have been requested by the client to complete the project a week earlier than expected. What will be your next step?

Obtain an approved change control document before changing the project schedule.

You have been assigned as a project manager for your company. You need to create a work breakdown structure for your project. What will you use to accomplish the task?

Outline form Tree structure diagram

You want to show the project sequence activities to your team members. For this, you're using boxes to represent the project activities and arrows to connect the boxes and show the dependencies. What is this?

PDM (precedence diagramming method)

What uses weighted average to determine the project duration and forecast the project schedule with a high degree of reliability?

PERT (program evaluation review technique)

What features these ten areas? - Scope - Time - Cost - Quality - Human Resources - Communications - Risk - Integration - Stakeholder

PMBOK Guide

Who provides...? -Project management standards and processes -Tools, templates, and artifacts to help manage projects consistently -Setting deliverables -Governance process for managing projects and setting priorities -Key performance indicators and metrics -Standards of performance including consequences of non-performance -Coordination of resources among projects

PMO (Project Management Office)

What variable is defined as the cost of work that has been authorized and budgeted for a specific schedule activity or WBS component during a given time period or phase?

PV (Planned Value)

In what project phase is the first budget approved for the project?

Planning

What project phase has the following activities? -Define a project schedule. -Create a work breakdown structure(WBS) -Determine resources. -Identify and plan for detailed risks. -Determine project requirements. -Write a communication plan. -Develop a procurement plan if utilizing resources outside the organization. -Develop a change management plan. -Define the project budget.

Planning

You are developing a scope document and project plan for a new project. Which process group are you in?

Planning

Joseph is starting a new project and wants to document the business requirements of the project. What diagram will help him?

Process diagram

What document authorizes a project to begin?

Project charter

During the planning process, a project scope document provides a description of the work necessary to complete a project. Which of the following components would be included in the project scope document? A-Project constraints B-Detailed project objectives C-Key performance indicators (KPIs) D-Gantt charts

Project constraints Detailed project objectives KPIs(key performance indicators)

What will happen when a change control board approves a change request that would decrease a project's schedule by 30 days without altering its scope?

Project cost will increase

What are required to validate a business case?

Project justification Strategic plan alignment

Which of the following project management documents are produced in the Planning process group? -Project schedule -Project charter -Issues log -Organizational chart

Project schedule Organizational chart

While creating a new project, what document contains the final project acceptance criteria?

Project scope statement

Who is responsible for communicating or marketing the benefits of the product?

Project sponsor

You, as a project manager, report to the director of project management, and your team members report to their areas of responsibility (accounting, human resources, and IT). You have complete control of the project team's assignments once the project is underway. What organizational structure(s) does this describe?

Projectized Project-based

What allows you to denote...? - Types of skills required in your project team - How many members you'll require for each - Project tasks for which they'll be needed

RAM (Responsibility Assignment Matrix)

What is a type of hierarchical chart that breaks down the work of the project according to the types of resources needed?

RBS (resource breakdown structure)

You are a project manager of your organization. You're deciding whether to make or buy the goods needed for the project. As part of the decision-making process, you decided to request a goods update from key product suppliers. What will you use to accomplish the task?

RFI(request for information)

A project manager wants to invite suppliers into a bidding process to bid on specific products. What will he use to accomplish the task?

RFQ(request for quotation)

What document includes business need for the project, project objectives, and project deliverables?

Requirements document

Kelvin, a project manager, is working with a vendor who is not providing good quality products. However, the vendor states that he's meeting the quality standards given in the current contract. Which of the following documents is he talking about?

SOW(statement of work)

Lynda is working with vendors to perform some work of the project. What document will she provide to the vendors to make them know exactly what Lynda is asking to do?

SOW(statement of work)

What is used by vendors to determine whether they are capable of producing the deliverables and to determine their interest in bidding on the project work?

SOW(statement of work)

What measures the progress, to date, against the progress that was planned?

SPI (schedule performance index)

Which of the following is not a guideline for developing a WBS? A-Make sure that each item in a lower level is a component of the level above. B-Sequence the work packages. C-Involve project team members in the process. D-Define the highest level of deliverables before you move to lower levels.

Sequence the work packages

During the initiating phase, a project charter authorizes a project to begin. Which of the following elements are included in a project charter? A-Stakeholder identification B-Risk assessment C-Project objectives D-Problem statement

Stakeholder identification Product objectives Problem statement

Robert is business analyst for his organization, and he has gathered and documented requirements for a new project solution. The stakeholders have agreed through informal communication that Robert has successfully captured the necessary solution requirements and have signed off on them. What does their sign-off represent to Robert?

That the stakeholders agree the requirements are accurate and complete.

The CPI and SPI of your project are less than 1. What does this mean?

The project is behind schedule and over budget

What is affected when the scope of a project is increased?

Time Budget Quality

What's the purpose of a project manager issuing an RFP?

To request proposals from prospective sellers of products or services

What has the following elements? -Code of accounts identifier -Description of the work of the component -Organization responsible for completing the component -Resources -Cost estimates -Criteria for acceptance

WBS dictionary

When do you perform the steps below? 1. [Identify] and document the change request. 2. [Track] requests in the change request log. 3. [Evaluate] the impact and justification of the change. 4. [Disposition] the request at the change control board and approve or deny. 5. [Implement] the change. 6. [Validate] the change and perform a quality check. 7. [Update] the project management plan, update the appropriate project documents, and apply version control. 8. [Coordinate] and communicate with the appropriate stakeholders.

Whenever a change is requested by a key stakeholder

Stella, a project manager, finds that the time required to complete the smaller components of a project were underestimated. What should be used to avoid this?

Work breakdown structure

How is a three-point estimate calculated?

[(most likely)+(optimistic)+(pessimistic)]/3

Jane is manager of the GBB project for her company. A vendor has offered her a product with 10 percent discount if a company will order 100 units for the product. It's possible that the GBB project may need them, but their cost may be an issue. Jane documents the offer and tells the vendor she'll keep the offer in mind and continue with the project as planned. What risk response has been given in this project?

acceptance

Stella, a project manager, is starting a new project with a budget of $1.2 million. Based on past experience, she has determined that she will not require additional hardware for the project. This is an example of what?

assumption

Ana is a project manager for her organization. She has been presented a set of documents that specifies the reasons for the project, justification for the project and how it fits in with the company objectives. What has she received?

business case

What lists the account number and description for each category of expense you will use on the budget?

chart of account

What is the most valuable skill in order to build a diverse project team that works together efficiently and effectively?

communication

A key stakeholder has requested a project manager to provide all project status information through email only. What documents this information?

communication plan

A project manager wants to review a document to know when and how the project information will be delivered to the stakeholders. What will he use?

communication plan

What document includes...? -frequency -format -distribution method -stakeholder name -communication type -responsible party?

communication plan

This process defines what people or groups need project information, when and how often it should be distributed, and its format.

communications planning

As a project manager, you have asked two employees to work together on a project. However, you have found that on past projects it was very difficult for the managers to handle both the employees together and they are often at odds with one another. What conflict resolution technique do you use?

confronting

Which element is not a function of a scope management plan? A-Describing procedures for preparing a scope statement B-Describing procedures for preparing a WBS C-Describing deliverables' acceptance criteria D-Describing how scope changes will be handled

describing deliverables' acceptance criteria (is actually in the project scope document)

In your organization, you find that some of your project team members are having a conflict with each other. What will you do?

encourage the team members to resolve the conflict

Mark is a project manager in his organization. He finds that two of his team members are in conflict, and important principles are at stake. What type of conflict resolution method should Mark use in this instance?

force

After completing a project charter and obtaining sign-off, what will be your next step?

hold a kickoff meeting

What activity features the following? -Introduce team members -Communicate project goals/objectives -Communicate stakeholder expectations -Review roles and responsibilities of team members -Project overview

kickoff meeting

As a project manager, your project has failed to meet the stakeholder's needs and expectations. What is the most likely cause?

lack of planning

What is the least precise cash-flow technique?

payback period estimate

What document includes...? -business purpose -milestones -assumptions -constraints

project charter

What item has the following key elements? -Project goals and objectives -Project description -Problem statement -Key project deliverables -High-level milestones -High-level cost estimates -Stakeholder identification -High-level assumptions -High-level constraints -High-level risks -General project approach -Name of the project manager and their authority level -Name of the sponsor -Other contents

project charter

Who writes the project charter and makes certain it is distributed to all key stakeholders?

project manager

What document includes the following? -project objectives -a project description -acceptance criteria -key deliverables -success criteria -exclusions from scope -time and cost estimates -project assumptions -constraints.

project scope statement

Who has these responsibilities? -Approve the project charter. -Define the business case and justification for the project. -Serve as final decision maker for all project issues. -Monitor and control delivery of major milestones. -Run interference and remove roadblocks. -Approve the project baseline. -Communicate or market the benefits of the project.

project sponsor

Who is responsible for... -Time and duration estimates for the tasks -Cost estimates for deliverables or other project work purchased from outside an organization -Status updates on the progress of the tasks -Dependencies related to the tasks

project team

Sally, a project manager, finds that some of the uncertain events are impacting her project, as they were not tracked and planned. What could have been used to avoid this?

risk register

Which document describes the procedures for preparing a WBS (work breakdown structure), how changes to scope will be addressed, how deliverables will be verified, and other elements?

scope management plan

What is the best conflict resolution technique for when a team member is performing well and his behavior isn't affecting the project overall?

smoothing

You're asked to prepare an estimate for a project business case to install a group of servers at a new satellite office. There is very little detail available about this project. What will you use to compute your estimate?

the actual cost of a similar project

What do the following have in common? - NDA - cease-and-desist - letter of intent - SOW - MOU - SLA - PO - warranty

they are vendor-centric documents

What refers to the triple constraint in project management?

time, scope, and costs

You find that the project management plan has been heavily updated by the project stakeholder. What will you implement to make it easier to determine how many times the project management plan has been updated?

version control

What does the scope baseline consist of?

• Scope statement • WBS • WBS Dictionary


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