Project Management Test 1

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Organizational complexities are increased because of: _____________________________________________ A. Increased technologies. B. Less money invested in to R&D C. Lengthening of product life cycles. D. All of the above. E. B and C only.

Increasing Technologies

Line managers manage ____________ projects. _____________________________________________ A. Individual. B. Staff. C. Special. D. Matrix. E. All of the above.

Individual

According to John Kenneth Galbraith, as technology increases, the commitment of time and money becomes: _____________________________________________ A. Easier to do. B. Inflexible. C. Easier to find. D. More difficult to manage. E. an Executive responsibility

Inflexible

As organizations mature in project management, emphasis is placed on ________ project management. _____________________________________________ A. Formalized. B. Informal. C. Communication-free. D. Customer-led. E. None of t he above.

Informal

Name Supportive Roles in a project team?

Initiators - is there a chance this might work, lets try this Information seekers - Have we tried this before, has it worked in other companies, can we get more info Information givers - other companies found..., Literature says..., benchmark studies indicate... Encouragers - You idea has merit, what you said really helps us Clarifiers - Are we saying that..., let me restate... Harmonizers - We sort of agree, dont we? Consensus takers - Lets see if we're in agreement, lets take a vote Gate keepers - who hasn't given us an opinion yet, should we keep our options open, are we prepared to make a decision...

Which of the following project management function is often considered as a driving force for organizational restructuring toward project management? _____________________________________________ A. Integration of activities. B. Project staffing. C. Employee evaluation. D. Cost control . E. Project cost estimating.

Integration of activities

Determining "who" will do the work, "where" the work will be done, and "how" the work will be done is most often the responsibility of the: _____________________________________________ A. Project manager. B. Line manager. C. Senior levels of management. D. Customer interface. E. All of the above.

Line Manager

Successful project management is often based upon how well the ____________keeps his/her promises to the project. _____________________________________________ A. Line manager. B. Functional employee. C. Project Sponsor. D. Customer Interface. E. All of the above.

Line Manager

Which individual has to cope most frequently with an unplanned absence of resources, breakdown of resources, loss of resources, and turnover of personnel? _____________________________________________ A. Project manager. B. Line manager. C. Senior management/Sponsor. D. Customer interface. E. All of the above.

Line Manager

Setting a project selection criteria and establishing project priorities is the responsibility of: _____________________________________________ A. The project manager. B. Line Managers. C. Senior management. D. Customers. E. All of the above.

Senior Management

Project management is designed to be: _____________________________________________ A. A unity of command methodology. B. A methodology with maximum authority resting with the project manager. C. A methodology with maximum responsibility resting with the line managers. D. Shared accountability between project and line managers. E. None of the above.

Shared accountability between project and line managers

The traditional structure has the disadvantage of: _____________________________________________ A. A single point of contact for the customer. B. Too much formal authority for the project leader. C. Slow response to customer's needs. D. Too much direct project reporting. E. All of the above are disadvantages.

Slow response to customer's needs

Departmental project management works best in which type of organization? _____________________________________________ A. large and project-driven. B. Large and non-project-driven. C. Small. D. Small with only a few functional boundaries to be crossed. E. Cannot be determined.

Small with only a few functional boundaries to be crossed

Projects accomplished by one organization unit are _______ projects. _____________________________________________ A. Individual. B. Staff. C. Special. D. Matrix. E. All of the above.

Staff

Maturity in project management is the implementation of a ______ such that there exists a high likelihood of repeated success: _____________________________________________ A. Executive champion. B. Executive sponsor. C. Standard methodology. D. Policy and procedure manual. E. None of the above.

Standard methodology

The primary advantage of systems is the ______ effect. _____________________________________________ A. Profitability. B. Synergistic. C. Extended. D. Resource-reduction. E. All of the above.

Synergistic

There are major difference between project managers and project champions. Project managers will _________ whereas project champions will __________. _____________________________________________ A. Prefer working individually, prefer to work in groups. B. Seek perfection, seek what is possible. C. Manage things, manager people. D. Seek th exceed objectives, seek to meet objectives. E. Take risks, avoid risks by testing everything.

Take risks, avoid risks by testing everything

Name Destructive Roles in a project team?

The Aggressor - Criticizes everybody and everything The Dominator - Always tries to take over, knows everything Devils Advocate - Finds fault in everything Topic Jumper - Constantly changinging topics, must be first with new ideas Recognition Seeker - Always argues in favor of his own ideas, very status conscious, seeks recgnition than results The withdrawer - afraid of criticism, does not participate The Blocker - Likes to criticize, rejects views of others, uses unrelated examples and personal experiences, lots of reasons why the project wont work

Under most situation, functional employees that are assigned to a project take their technical direction from: _____________________________________________ A. The project manager. B. Their line manager. C. The project sponsor. D. the customer's in-house representative E. All of the above.

The Line Manager

A typical short-term project would be: _____________________________________________ A. Three months. B. Six Months. C. One year. D. Less than two years. E. Dependent on the company and/or industry.

Dependent on the company and/or industry

Forces that lead executives to recognition for the need for project management are called: _____________________________________________ A. Imperative forces. B. Leading indicators. C. Forces of expectations. D. Driving Forces. E. Perception factors.

Driving forces

Most companies believe that the best way to train someone to be a project manager is by: ____________________________________________ A. Experimental learning (on the job) B. Graduate courses in project management. C. Graduate degrees in project management. D. Professional Seminars and meetings. E. Personal reading.

Experimental learning (on-the-job)

Non-Project-Driven organizations can be characterized by: _____________________________________________ A. A minimum number of projects. B. Decisions delays because of vertical chain of command. C. More approvals being required. D. All of the above. E. A and C only.

A and C only

organization restructuring is often needed because of external factors such as: _____________________________________________ A. The marketplace has changed. B. Technology has changed. C. The competition has increased. D. All of the above. E. A and C only.

All of the above

The reporting level of project manager is often dependent upon: _____________________________________________ A. The dollar value of the project. B. who the customer is. C. The risk to the company. D. Whether the organization is project or non-project driven. E. All of the above are possible.

All of the above are possible.

Company resources generally include all of the following except: _____________________________________________ A. Money. B. People. C. Equipment and facilities. D. Information and technology. E. All of the above are resources.

All of the above are resources

Executives are often reluctant to properly support project management because: _____________________________________________ A. of the authority that must be delegated downward. B. of the decision-making that must be delegated down. C. of a fear of losing control of resources. D. of eh poor understanding of project management. E. all of the above.

All of the above.

Factor(s) that appear to accelerate the acceptance of project management include: _____________________________________________ A. TQM. B. Concurrent engineering. C. Empowerment. D. All of the above. E. A and C only.

All of the above.

Improper project administrative planning can create a situation that requires: _____________________________________________ A. A continuous revision and/or establishment of company and/or project policies, procedures, and directives. B. A contentious shifting in organization responsibility and possible unnecessary restructuring. C. A need for additional staff to support new knowledge and new skill requirement. D. All of the above. E. A and B only.

All of the above.

Project management restructuring may be detrimental if: _____________________________________________ A. Project priorities disrupt the ongoing business B. Competition for project talent disrupts the ongoing business C. Long-range planning is disrupted because of short-term projects D. Shifting people from project to project hinders their growth and development within their field of specialization E. All of the above

All of the above.

The role of the executive sponsor is to help the project manager. This help includes: _____________________________________________ A. Priority setting. B. Assistance in conflict resolution. C. Development of the master project plan. D. Setting proper project objectives. E. All of the above.

All of the above.

Companies that use pure project (product) organizational form are ones that: _____________________________________________ A. Are project driven. B. are non project driven. C. are non project driven with multiple product lines. D. Are in a construction industry E. All of the above.

Are non-project-driven with multiple product lines

Job descriptions for project managers: _____________________________________________ A. Define levels of both authority and responsibility. B. Are prepared by the project sponsor. C. are dependent upon the needs of the customer. D. Are used only as 'eyewash' in proposals. E. Are very difficult to prepare because of the difficulty in distinguishing between grade levels and responsibility

Are very difficult to prepare because of the difficulty in distinguishing between grade levels and responsibility

Early attempts to restructure organizations towards better project management were designed to keep the project manager: _____________________________________________ A. As low as possible in the organization. B. At the same level as the first level of supervision. C. Above the first level of supervision. D At middle management levels. E. None of the above

As low as possible in the organization

During the project staffing process, the project manage should bring functional people on board _______ and release them ________. _____________________________________________ A. As quickly as possible, at project termination. B. When needed, at project termination. C. During project planning, at project termination. D. As needed, at project termination. E. As needed, as early as possible

As needed, as early as possible

Your project requires 100 hours of work by a Grade 7 worker who earns $25 per hour. The only person available is a Grade 9 who earns $40 per hour. Realizing that a cost overrun is inevitable, you should: _____________________________________________ A. Reschedule the project for when the Grade 7 will be avaliable. B. Accept the Grade 9 and the accompanying cost overrun. C. Reduce the scope of the project. D. Ask your sponsor for advice. E. Ask the employee to perform the task in less time, if possible.

Ask the employee to perform the task in less time, if possible

In a strong matrix (as opposed to a weak matrix), the project manager has: _____________________________________________ A. All project employees reporting full time to the project manager. B. No project sponsor. C. Wage and salary administration responsibility. D. Authority to provide a great deal of technical direction to the assigned functional employees. E. None of the above.

Authority to provide a great deal of technical direction to the assigned functional employees

Accountability can be defined as: _____________________________________________ A. The poser granted to individuals to make decisions. B. The state of being totally answerable for satisfactory. completion of a specific project. C. Authority plus responsibility. D. All of the above. E. B and C only.

B and C only

When was PMI founded

1969

Organizational restructuring can cause a major change in the role of: _____________________________________________ A. Individuals in the formal organization. B. individuals in the informal organization. C. The project sponsor. D. All of the above. E. A and B only.

A and B only

The boundaries of systems, programs, and projects were first defined by: _____________________________________________ A. Military organizations. B. Government Agencies. C. Construction companies. D. All of the above. E. A and B only.

A and B only

Which of the following degrees of permissiveness are often used for functional employee staffing? _____________________________________________ A. The project is explained and the individual is given complete freedom to decline, no questions asked. B. The individual is told that he/she will be assigned. However, he/she is invited to bring forward any reservations. Any sensible reason will allow him/her to be excused from the assignment. C. The individual is assigned to the project. Only a significant personal or career preference is acceptable as a reason for excusing him/her from the project. D. The individual is assigned as he/she would be to any other work assignment. Only an emergency can excuse him/her from serving on the project team. E. C and D are possible.

C and D are possible

Which of the following degrees of permissiveness are often used for staffing the project office? _____________________________________________ A. The project is explained and the individual is given complete freedom to decline, no questions asked. B. The individual is told that he/she will be assigned. However, he/she is invited to bring forward any reservations. Any sensible reason will allow him/her to be excused from the assignment. C. The individual is assigned to the project. Only a significant personal or career preference is acceptable as a reason for excusing him/her from the project. D. The individual is assigned as he/she would be to any other work assignment. Only an emergency can excuse him/her from serving on the project team. E. C and D are possible.

C and D are possible

When an organization is restructures around "extreme" specialization in hopes of obtaining higher standards of performance, the result is usually: _____________________________________________ A. A lowering of employee attitude and motivation. B. Increased motivation for employees. C. Employee finger-pointing when specifications are not met. D. Continuously meeting project specifications. E. Excessive charging of hours against each project.

A lowering of employee attitudes and motivation

Most people consider the biggest benefit of matrix management to be: _____________________________________________ A. A project cost minimazation by allowing employees to share their time on multiple projects. B. Allowing employees to be dedicated to one and only one project. C. Giving project managers wage and salary administration responsibility. D. No requirement for a project sponsor. E. All of the abovee.

A project cost minimization by allowing employees to share their time on multiple projects

The responsibilities of project office personnel include: _____________________________________________ A. Action as the focal point for both in house control and customer reporting. B. controlling project performance but leaving cost and schedule control for the project manager. C. Executing all work requirements imposed by the project manager irrespective of contractual requirements. D. All of the above. E. B and C Only.

Acting as a focal point for both in-house control and customer reporting

Which type of projects generally possesses highly detailed levels of planning? _____________________________________________ A. In-house R&D. B. Management information systems. C. Aerospace/ Defense / Construction. D. Pure Engineering. E. All of the above.

Aerospace / Defense / Construction

A project is a series of activities and tasks that: _____________________________________________ A. Have a specific objective. B. Have defined start and end dates. C. Have funding limits (if applicable). D. Consume resources. E. All of the above.

All of the above

A project manager decides to 'fight' for the best people to staff his project office. The risk in doing this includes: _____________________________________________ A. People may be reassigned to higher priority projects. B. People may be promoted off of your project. C. People my be removed from your project to put out fires on other projects. D. All of the Above.

All of the above

Improper project management can result in: _____________________________________________ A. Decreased profits. B. Late introduction of new products into the marketplace. C. An inability to cope with new technology. D. Increased labor requirements. E. All of the Above.

All of the above

In a matrix organizational form, which factors make it difficult for a project manager to provide valid input into the employee's performance review. _____________________________________________ A. not working directly with the assigned functional employees B. Employees spending only a short amount of time assigned to the project C. Not being knowledgeable enough to evaluate employees on technical judgment D. All of the above.

All of the above

In which type of projects do organizations generally have a poor cost monitoring / control system? _____________________________________________ A. In-house R&D. B. Small construction. C. Management information systems. D. Pure engineering. E. All of the above.

All of the above

Project management restructuring may be beneficial in that it permits companies to: _____________________________________________ A. Accomplish tasks that could not be handled effectively by the traditional structure B. Eliminate executive involvement in projects C. Accomplish one-time activities with minimal organization disruption D. All of the above E. A and C only

All of the above

Project managers often avoid wage and salary administration of the functional employees because the project manager: _____________________________________________ A. May not have signature authority for the evaluation forms. B. Does not have direct contact with the employees. C. Does not feel comfortable evaluating employees who are part-time on the project. D. Does not have experience in employee evaluation. E. All of the above.

All of the above

Some people resent long-term assignment to a project office because: _____________________________________________ A. they may have to surrender their technical expertise. B. Their changes for promotion may be limited. C. They may suffer from anxiety about future work. assignments as the project nears termination. D. They may fear loss of executive visibility. E. All of the above.

All of the above

Successful project management can be defined as achieving project objectives: _____________________________________________ A. Within time. B. Within Cost. C. At the desired performance/technology level. D. All of the above. E. A and B only.

All of the above

The basic factors that influences the selection of a project organization form include: _____________________________________________ A. Size and nature of the project B. length of the project C. Available resources D. Technical complexity and integration requirements. E. All of the above

All of the above

The behavioral responsibilities of a project manager may also include dealing with: _____________________________________________ A. The public. B. Regulatory personnel. C. The legal environment. D. Environmental issues. E. All of the above.

All of the above

The difficulties of matrix management include: _____________________________________________ A. How to motivate employees who work part-time on several projects B. How to provide proper leadership in a multiple-boss-reporting environment C. How to manage without having a great deal of authority. D. All of the above E. A and B only

All of the above

The most common method of handling a problem employee is/are: _____________________________________________ A. On -the-spot performance appraisal. B. Reassignment to less critical activities, if possible. C. Removal from the project team. D. All of the above.

All of the above

The most common reason(s) for removing an employee from a project team include(s): _____________________________________________ A. Non-conformance to rules, policies, and procedures. B. Nonacceptance of established authority relationship. C. Incompetence. D. Stressing technical competence at the expense of budget and /or schedule. E. All of the above.

All of the above

Which of the following fall(s) under the responsibility of a project manager? _____________________________________________ A. labor relations with project personnel. B. Affirmative action. C. Personnel training. D. Discrimination and equal employment opportunity. E. All of the above.

All of the above

Which of the following is (are) the wrong reason(s) for selecting someone to act as a project manager? ____________________________________________ A. Defining maturity as age. B. Selecting someone simply because availability C. Selecting someone who knows the customer personally D. Selecting someone who has a command of technology E. All of the above

All of the above

formal project management may be required if: _____________________________________________ A. The actives are complex. B. Cross-functional integration is required. C. The environment is dynamic. D. The constraints are tight. E. All of the above.

All of the above

You need two people on your project team. The line manager has given you one seasoned veteran and one employee who is a novice and needs to be trained. You should: _____________________________________________ A. Refuse to accept the novice because project managers are not responsible for training. B. Ask for two different people. C. Go outside the company to obtain contracted resources. D. Ask the project sponsor to interfere. E. Be Happy! You have two people. Work with them.

Be happy! You have two people. Work with them.

Today, people believe that the most important skills that a project manager can have are: ____________________________________________ A. Behavioral skills and understanding the business. B. Technical expertise and wage and salary administration. C. decision-making ability and authority delegation. D Marketing know-how and proposal preparation. E. all of the above.

Behavioral skills and understanding the business

Which of the following potentially causes the greatest disruption to most project management structures? _____________________________________________ A. changing the project manager. B. Changing the project sponsor. C. Changing the functional team. D. Changing Priorities. E. Handling scope changes.

Changing priorities

Project management is designed to overcome the ______________ gaps between the various levels of management. _____________________________________________ A. Class or Prestige. B. Marketing. C. Marketing and engineering. D. Executive. E. None of the above.

Class or prestige

Historically, companies that have restructured for better project management have __________ tasks and must compete in a ______________ environment. _____________________________________________ A. complex. Static. B. Complex, dynamic. C. Complex, Static or dynamic. D. Simple, Dynamic. E. Simple, Static.

Complex, static or dynamic

Absolute factors that describe conditions that alternatives must meet are called: _____________________________________________ A. Objectives B. Requirements. C. Selection Criteria. D. Constraints. E. None of the above.

Constraints

Perhaps the biggest problem facing the project manager during integration activities within a matrix structure is: _____________________________________________ A. coping with employees who report to multiple bosses. B. Too much sponsorship involvement. C. Unclear functional understanding of the technical requirement. D. Escalating project costs. E. All of the above.

Coping with employees who report to multiple bosses

As a project begins to wind down, functional employees often tend to: _____________________________________________ A. Create work for themselves until they can find another project to work on. B. Seek promotions to project management. C. Seek promotions to line management. D. Avoid other project work, if possible. E. Update their resumes for the human resource department.

Create work for themselves until they can find another project to work on

In project management, the need for interpersonal skills increases when the operational environment becomes ______ and the type of tasks becomes _______. _____________________________________________ A. Dynamic, simple. B. Static, Simple. C. Dynamic, Complex. D. Static, complex. E. Static, multi functional.

Dynamic, Complex

A benefit of project management is the _________ identification of problems so that ________ can flow. _____________________________________________ A. Rapid, Executive involvement. B. Early, corrective Action. C. Untimely, contingency plans. D. Executive, Project re planning. E. Rapid, customer notification.

Early, Corrective action

In the early days of project management, most project manager came out of: ____________________________________________ A. Marketing. B. Sales. C. Engineering. D. Manufacturing. E. Cannot be determined.

Engineering

A project manager is far more likely to succeed if the project team believes that: ___________________________________________ A. The project manager is a technical expert. B. The project manager has previous project management experience. C. The project manager is more than fourty five years old. D. Executive management has appointed the project manager. E. All of the above.

Executive management has appointed the project manager

A liaison project organizational form is also called the _______. _____________________________________________ A. Project coordinator. B. Expediter C. Task force. D. Partial matrix. E. Full Matrix

Expediter

History has shown that project managers can be trained in a combination of ways. Which method is usually preferred my most companies? _____________________________________________ A. Experimental leanering, on the job. B. Formal education and special course (degree programs). C. Professional activities, seminars. D. Individual readings. E. None of the above.

Experimental, on-the-job

Project office personnel are generally assigned _______ whereas functional team members are generally __________. _____________________________________________ A. Full time, part time. B. full time, full time. C. part time, part time. D. Part time, full time. E. Cannot be determined.

Full time, part time

Senior management very rarely gets involved in staffing decisions involving: ____________________________________________ A. The project manager. B. Project office team members (excluding project manager). C. Project office team members (including project manager) D. Functional employees. E. All of the above.

Functional employees

The larger the project office, the greater the tendency for the project manager to: _____________________________________________ A. Micromanage the technical details of the project. B. Manage people (ie project office) rather than the project. C. Build up a permanent corporate empire. D. Allow the project to handle wage and salary administration. E. None of the above.

Manage people (ie project office) rather than the project

Which of the following organization forms would be likely to have an individual with the title of Vice President for Project Management? _____________________________________________ A. Classical / traditional. B. Pure project. C. Matrix. D. Project Coordinator. E. None of the above.

Matrix

Which of the following is not an advantage of the classical organization form? _____________________________________________ A. easier budgeting and cost control. B. Multiple boss reporting. C. Flexibility in the use of manpower. D. Good technical control (ie Supervision of technology) E. Well-established communication channels.

Multiple boss reporting

The traditional organizational form has the disadvantage of: _____________________________________________ A. complex functional budgeting B. Poorly established communication channels. C. No single focal point for Clients/customers D. Slow reaction capability. E. inflexible use of labor.

No single focal point for clients/sponsors

The stool for success in project management has three legs. These legs include the: _____________________________________________ A. Project manager, customer, senior management. B. Project manager, line managers, functional employees. C. Executive sponsor, functional employees, project mgr. D. Project mgr, projects Mgr's sponsor, customer's Sponsor. E. None of the above

None of the above

In matrix organizational form MBO may be difficult to implement: _____________________________________________ A. If the functional employees are supervised closely by the line manager rather than the project manager. B. Unless the project manager has input into the employee's performance review. C. unless the project and line managers agree on the ultimate objective. D. Unless the project and line managers agree to the duration of the task. E. None of the above are correct answers.

None of the above are correct answers

Which of the following administrative promises can a project manager make to functional employees who are still attached administratively to their line managers? _____________________________________________ A. Salary increases. B. Promotions in grade. C. Overtime pay. D. Added responsibility on the project. E. None of the above.

None of the above.

The best way to minimize project risk is to: _____________________________________________ A. Perform better planning. B. Select a project manager who has advanced degree. C. Select a project manager who is a technical expert. D. have a sentior executive assigned as a sponsor. E. Implement a project management cost control system.

Perform better plannning

The two most common personnel problems in a project environment are: _____________________________________________ A. salary and responsibility B. accountability and authority C. Multiple boss reporting and work challenge. D. Sponsorship involvement and project definition. E. performance and policies.

Performance and policies

Organizational restructuring must consider the sociotechnical subsystem. The social system is represented by the organization's ________ and the technical system includes the _______ to perform the tasks. _____________________________________________ A. Culture, technical personnel. B. Personnel, Materials and machines. C. Nonhuman resources, technical resources. D. nontechnical personnel, technical personnel. E. Culture, degree of specialization.

Personnel, material and machines

The line-staff project organization form is also called the ________ organizational form. _____________________________________________ A. Project coordinator. B. Expediter. C. Task Force. D. Partial matrix. E. Full Matrix.

Project Coordinator

10 PMBOK Areas

Project Integration Management Project Scope Management Project Time Management Project Cost Management Project Quality Management Project Human Resource Management Project Communications Management Project Risk Management Project Procurement Management Project Stakeholder Management.

Senior management's most active involvement during project staffing is in the staffing of the: ____________________________________________ A Position of the project manager. B. Project office (including project manager). C. Functional employees. D. All of the above. E. A and C only.

Project office (including the project manager)

Historically, project management resided only in _______. A. computer industries. B. Health care industries. C. Non-Project-Driven industries. D. Project-Driven industries. E. Hybrid industries.

Project-driven industries

In which organizational form do project managers usually get to know the employees well enough to provide an input into their performance review? _____________________________________________ A. Expediter. B. coordinator. C. Pure project. D. Matrix. E. Line-Staff.

Pure Project

The project manager must, as a prime responsibility, assume proper integration of activities. In which organization form does the project manager probably have the easiest time in integrating work? _____________________________________________ A. Matrix. B. Classical. C. Expediter. D. Coordinator. E. Pure project.

Pure Project

An employee is assigned full-time on one and only one project. The employee wants to attend a three-day technical conference covering topics in the employee's area of expertise, but not necessarily related to the project. In which organization form would the employee have the greatest difficulty in getting authorization for funding to attend the conference? _____________________________________________ A. Project Coordinator. B. Project Expediter. C. Pure Product/Project D. Matrix. E. Traditional.

Pure product / Project

Duplication of effort, facilities, and equipment is characteristic of the ______ organization form. _____________________________________________ A. Expediter. B. Line-staff. C. pure Product / Project. D. Matrix. E. Traditional.

Pure product / Project

In which organization ford does the functional employee suffer the greatest anxiety of not having a home after the project completion? _____________________________________________ A. Project coordinator. B. Project Expediter. C. Pure product/Project D. Matrix. E. Traditional.

Pure product / Project

Team members want to work for a project manager who can provide them with a career path planing. In which organizational form is career path planning difficult for project employees? _____________________________________________ A. Matrix. B. Pure project. C. Project coordinator. D. Project expediter. E. classical / traditional.

Pure project

In which organizational form do project managers generally possess the most formal authority? _____________________________________________ A. Traditional. B. Line-staff. C. Pure project / Product. D. Matrix. E. Project Expediter.

Pure project / product

Broadly speaking, effective project management requires an understanding of which three major areas? _____________________________________________ A. quantitative tools, organizational behavior, organizational structures. B. Quantitative tools, marketing, working with people. C. Customer relations, planning skills, cost control. D. Managing your customer, employee relations, scheduling. E. Scheduling techniques, wage and salary administration, organizational behavior.

Quantitative tools, organization behavior, organization structures

The major reason why even the worst possible project organization form can work is because of: _____________________________________________ A. Senior management's persistence. B. Project sponsorship. C. the size and nature of the projects. D. The employees wanting the structure to work. E. all of the above.

The employees wanting the structure to work

The most common project management reason for continuous restructuring of an organization is to meet the demands imposed by: _____________________________________________ A. The environment B. The functional lines. C. the functional employees. D. The projects. E. All of the above.

The environment

The longer an individual serves in a project management position: A. The greater the likelihood that individual has aspiration to be a senior manager. B. The greater the likelihood that the individual's career path will be horizontal rather than vertical. C. The greater the likelihood that the individual can be eventually become a mid level functional manager. D. All of the above. E. A and C only.

The greater the likelihood that the individual's career path will be horizontal rather than vertical

The major problem area that caused the failure of line-staff management was: _____________________________________________ A. The project sponsor. B. The power and authority conflict. C. The lack of a project evaluation system. d. Complex customer requirements. E. The lack of buy-in by functional employees.

The power and authority conflict

At remote locations, functional employees take technical direction from the project manager. This situation would also exist at the home office for: _____________________________________________ A. Tiger team projects. B. Matrix Projects. C. Projects in manufacturing Life-cycle Phase. D. All of the above. E. B and C only.

Tiger Team projects

Theoretically, project management should work best if the project manager: _____________________________________________ A. Is the highest salaried individual on the project team. B. has complete authority over all assigned resources. C. Views the line managers as peers. D. views the line managers as subordinates. E. Reports higher up on the chain of command than the line managers.

Views the line managers as peers

The line manager informs you that the resources you need in March will not be available until May. You should: _____________________________________________ A. Accept the line manager's statement and reschedule your project. B. Ask your sponsor for help. C. Ask the president for a higher priority for your project. D. Work with the line manager to look at contingency plans. E. Ask the customer to interfere on your behalf.

Work with the line manager to look at contingency plans

Improper implementation of project management allows decisions to be: _____________________________________________ A. Decreased profits. B. Late introduction of new products into the marketplace. C. An inability to cope with new technology. D. Increased labor requirements. E. All of the above.

made at a lower level of the organization


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