Project Mgmt Course 1 quiz

A project manager can learn about an organization's culture in which of the following ways? Select all that apply.

Ask management questions to better understand what they expect.; Ask employees about workplace rituals and traditions.; Observe employees within the organization.

Imagine that a project manager has just begun working on a project for a trucking logistics company. The customer wants to see a proposal as soon as possible, but it is taking the project manager longer than expected because he needs more input from stakeholders and the project team. What should the project manager do to turn the project into a success?

Ask the customer for more time to consult with stakeholders and the project team to deliver an accurate cost and timeline proposal.

Which answer best describes the Agile project management methodology?

Created in the nineties, the Agile methodology refers to being able to move quickly and easily through a project by working on many tasks at once.

To be an effective project manager, what important actions/steps should you take?

Ensure team members understand the team's objectives and their individual tasks

Planning and organizing

Fill in the blank: _____ is how a project manager makes use of productivity tools and creates processes. The project manager may need to use certain tools and processes to do tasks like create a schedule and share information.

Budgeting and controlling costs

Fill in the blank: _____ is how a project manager oversees the financial components of a project and mitigates project issues and risks as they come up.

Phase two of the project life cycle (make a plan) includes which two of the following tasks?

Identify milestones and tasks; Set the project schedule

Managing tasks

Once the project is underway, project managers help manage tasks for the team members and communicate key milestones to stakeholders. What is this project management responsibility called?

Which of three best practices can help a project manager approach change management on their projects?

Practice empathy.; Communicate about upcoming changes.; Use tools to help implement a change.

As a project manager impacting an organization, you want to build a great team. Which of the following would a project manager do to build a great team? Select all that apply.

Understand the customer's requirements to better shape the skills needed for the team.; Take the time to understand each team member's motivations, strengths, and weaknesses.; Allow the team members to have input and ask questions.

Fill in the blank: A cross-functional project team is a team that has _____.

diverse skill sets and works toward a common goal

Fill in the blank: Before moving into the planning phase, a project manager needs to receive _____ from the decision maker(s).

project approval

Fill in the blank: Project management is _____.

the application of knowledge, skills, tools, and techniques to meet the project requirements and achieve the desired outcome

Fill in the blank. Organizational culture refers to a company's _____.

values and personality

Choose the best definition for a project management methodology.

A project management methodology is a set of guiding principles and processes for owning a project through its life cycle.

Planning and organizing 2

As a project manager, you create plans, timelines, schedules, and other forms of documentation to track project completion. Which project management responsibility does this represent?

Ensure that issues and risks are tracked and visible.

As a project manager, you establish "escalation paths." These allow you to quickly communicate task hindrances, also called roadblocks, to the right people. When escalating a roadblock, you document it and make sure everyone that needs to know is aware of the challenge. What project management responsibility does this represent?

Why is it important for a project manager in a Matrix organization to clearly define roles and responsibilities? Select all that apply.

Because employees may report to more than one person and have multiple responsibilities across teams; Because project managers can have the same level of authority as functional managers

Why is it important to initiate a project (phase one) before making a plan (phase two)?

Because understanding scope, cost, and timeline is crucial to creating a budget, setting a schedule, and determining roles and responsibilities

How does an organization align its project governance with its corporate governance? Select all that apply.

By providing stakeholders with timely, relevant, and reliable information; By considering the long-term and short-term interests of the organization; By making thoughtful decisions about which projects to take on and avoiding projects if they don't have sufficient resources;

As a project manager, how can you protect the team from changes to the project? Select all that apply.

Document initial expectations of the project.; Clearly identify any project changes.; Let the stakeholders know how changes impact the budget and schedule.

Close the project

During which phase of the project life cycle does a project manager hand off all remaining deliverables?

Which of the following are phases of the project life cycle? Select all that apply.

Execute and complete tasks; Initiate the project; Close the project

unique deliverables

Fill in the blank: A project is a temporary pursuit, and usually includes a set of _____.

the most amount of growth compared to other industries

Fill in the blank: According to a 2017 Project Management Institute study, industries like manufacturing, construction, information technology, publishing, finance, and oil and gas are experiencing _____ with project management jobs.

Removing unforeseen barriers

Fill in the blank: _____ is how a project manager keeps track of the team's workload, ensures that things are getting done within a set period of time, and demonstrates progress to people outside the immediate team, like stakeholders.

Which project management approach uses the 5S quality tool, the DMAIC process, and Kanban boards?

Lean Six Sigma

Which of the following tasks or roles could one use to demonstrate project management experience during a job interview? Select all that apply.

Managing a retail store's inventory changes; Planning a surprise party; Organizing a big move

What is the project manager's primary job in phase three (execute and complete tasks) of the project life cycle?

Monitor the project team as they complete tasks and break down any barriers

Which of the following are examples of internal customers? Select all that apply.

Organizational departments; Team members; Management

As someone moving to a new location, you have several tasks. You have to plan for the various expenses like boxes and movers. You also have to clearly label the boxes, and manage all of the tasks leading up to and during the move. Which project management skills does the move require? Select all that apply.

Organizational management; Strong planning and communication skills; Budget preparation and monitoring

Which of the following might be part of a job description for an entry-level project manager role?

Our North Coast branch needs a new Junior Project Manager who can channel drive and enthusiasm. You'll be front and center, hands-on, and contributing your creative energy to high-impact projects.

Which of the following best exemplifies the progression of a project management career?

Project manager to program manager to portfolio manager

What is an example of measuring progress for a cross-functional team?

Recording milestones and documenting when tasks are completed

When closing a project, in what meeting does the team reflect on what went well and didn't go well in the project?

Retrospective

What are three benefits of closing a project?

Share the team's accomplishments with people outside the team; Evaluate what worked and what didn't work; Celebrate the team's success

What three types of information can be helpful to include in your search for project management roles?

Skills you've acquired in your current or previous position; Essential project management skills like coordination, organization, and leadership; Common project management-related buzzwords like "process improvement" and "risk management"

Effective communication

Suppose that as a project manager, you provide detailed plans and frequent project updates to both the team and stakeholders. What project management value does this represent?

What are some ways that organizational structure can impact the role of a project manager? Select all that apply.

Their approach to getting approvals; Their level of authority; Their access to resources

Which of the following is true of project managers' experience? Select all that apply.

They need to be familiar with project management tools; They need to know how to manage a budget

You're a project manager on a team improving a product. How can you make sure the project stays on schedule?

Track daily product improvement tasks of team members in a spreadsheet.

Suppose you are trying to figure out how a team member prefers to receive positive recognition. Which interpersonal skill can you use to make this determination?

Understanding motivations

Effective organizational skills

Using tools such as a digital calendar and a spreadsheet to track team tasks is evidence of what project management skill?

As a project manager, your team is launching a new product. Each step to launch the product includes clearly defined tasks. A task won't begin until another task ends. Also, once the project starts, any changes to the product will be expensive. Which project management methodology is best for this project?

Waterfall methodology

Collaboration; Careful planning

What does it take for a project manager to ensure a project stays on-track and on-budget? Select all that apply.

Job Description

When you review a job listing, which section offers the most insight when deciding if the role is well-suited for you?

Flexibility

Which skill should a project manager use when dealing with change and ambiguity?

Imagine you are interviewing for a project manager role at a local start-up. You are very interested in the work the organization is doing, but you want to find out more about their culture to make sure the position is a good fit. How could you find out more about the organization's culture? Select all that apply.

You could ask your interviewer questions about the organization's atmosphere, policies, processes, and stories.; You could ask current employees about their experiences at the company.

Which of the following flexible planning strategies can help a project manager during times of unpredictability? Select all that apply.

Assess external constraints.; Plan for risks and challenges.; Calculate float in the schedule.

A project manager forgets to assess how national holidays and team member vacations will affect the project's completion date. Now, because of team member time off, the project delivery will be two weeks late. What flexible planning strategy could the project manager have used to avoid the delay?

Assessing external constraints

In which project plan phase does the project manager celebrate successes and release the team to support other projects within the company?

Close the project

Which of the following explains how a project manager best accomplishes their responsibilities? Select all that apply.

Communicates key project milestones to stay on task; Knows what the project team needs to accomplish and when; Helps the team get what they need to keep the project going

What are three core concepts of the change management process?

Create a sense of ownership and urgency around the project.; Select the right combination of skills and personalities for the team.; Communicate effectively.

The Lean Six Sigma approach includes which of the following phases?

Define, measure, analyze, improve, control

Which of the following scenarios best describes a Classic structure?

Imagine you are managing an important project at a company that requires all orders to go through its shipping department. However, your project is on a tight schedule, and the shipping department has a backlog of orders. You decide to meet with your direct manager to ask for approval to place the order through a third-party vendor. Ultimately, your direct manager has to meet with a vice president to get final approval.

What are some potential consequences of rushing through the initiation phase of a project? Select all that apply.

Impact to the budget; Impact to quality; Impact to the timeline

What are some key functions of a Project Management Office (PMO)? Select all that apply.

Implementing project management best practices; Creating project documentation, archives, and tools; Strategic planning and governance

Imagine a project manager oversees their company's transition to a new financial management system. They determine that the project goal is to make the financial portal easier for employees to use. They also identify key stakeholders and outline project objectives. During which phase of the project life cycle do these activities take place?

Initiate the project

What are the main phases of the project life cycle? Select all that apply.

Initiate the project; Make a plan; Execute and complete tasks; Close the project

Which of the following project outcomes will most likely require change management in the organization? Select all that apply.

Installing new scheduling software on employees' computers; Adopting a new supply ordering system

What are three reasons that it is important for project managers to understand a company's organizational culture?

It can help them determine if they want to accept a position with the company.; It can help them avoid bumps in the road when their projects disrupt the status quo.; It can affect many aspects of their projects.