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Waterfall Waterfall development, one of the oldest software development methodologies, predates software and is a linear, sequential project management framework.

A cyber consultant is assigned a new project and is reviewing the notes from the kick-off meeting. According to the notes, the project leader wants to use a methodology that uses a linear and sequential project management framework. What methodology can the consultant use to achieve the project leader's goal? Kanban DevSecOps Scrum Waterfall

Data Warehouse A data warehouse is an extensive database used for reporting and analytics. Companies use data warehouses to create dashboards for monitoring company performance.

A cyber consultant is assigned a role as an assistant project manager and wants to incorporate technology into the project. What can the consultant use to create dashboards for monitoring company performance? Documentation Networking and connectivity Databases Data warehouse

Requirements Requirements direct the project because they dictate how the project result looks and behaves as well as how people use it. They also create a shared understanding between stakeholders and team members.

A cyber consultant starts a new agile project and explores its various components. What drives a project? Schedules Budgets Industry standards Requirements

XP Extreme programming (XP) is an agile software development framework with a heavy emphasis on software engineering practices and design to create a higher quality of life for developers.

A project manager has assigned a cyber architect a new project and requested that the architect use a project framework that heavily emphasizes software engineering practices and design to create a higher quality of life for developers. What could the architect consider using to fulfill these requests? DevOps XP DevSecOps SAFe

Market research Market research is a vendor analysis process in which the organization researches a product or service and the vendors that deliver it.

A business analyst helps a project manager prepare for a project by researching a product or service and the vendors that deliver it. This is to help the project manager create a shortlist of potential vendors. What kind of activity is this? Demonstration Market research Non-disclosure agreement Competitive analysis

New processes Processes are documented instructions that describe HOW TO COMPLETE TASK. A process is helpful because users can refer to it later.

A company set up a new change management plan. They developed a policy on how they will implement new policies with strict step-by-step instructions. What does this policy describe? Communication Training New processes Documentation

Project Management Office The project management office (PMO) is the functional department for all project managers (PMs) in a company. It evaluates new projects and assigns them to a PM. It also manages the flow of projects.

A company wants to organize its project leadership team. The team will oversee project performance management and track metrics for projects throughout the company. What should the company institute? Project management office Senior management Scrum masters Demonstrations

Networking Networking and connectivity refer to how the various users and components connect within a system. It includes how employees connect to the company's internal network and how they can connect to the internet while on company equipment and resources.

A cyber specialist assists a project manager in meeting the technology needs to expedite tasks as the project is two weeks behind and developers are having issues communicating with one another. What allows users and systems to connect to one another? Documentation Databases Networking Data warehouse

Version control tools Software development and DevOps teams use version control software to streamline the development and release processes.

A development manager is hired to manage an outsourced team of developers overseas. They are tasked with streamlining the development and release processes. What tool will best assist them? Version control tools Issue log Critical path method Task board

Execute tasks according to the project management plan. The project management plan is a set of documents that describes what the team will deliver and how they will deliver them. It also reviews how the project manager (PM) will manage the project and how the team will measure success.

A few project team members ran into an issue that they could not complete their work due to other members not completing their tasks as required. What could have potentially mitigated this problem? Perform risk reporting. Monitor performance. Approve deliverables. Execute tasks according to the project management plan.

Sponsor A project sponsor is an individual who helps promote a project and owns the project after it is approved.

A help desk technician wants to replace the ticketing system with a more modern one. To adapt this idea into a project, whose support will the technician need to help promote the idea to senior management? Sponsor End-user Project manager Scrum master

Project sign-off Document communication from project stakeholders that they agreed to close the project. By signing off, the stakeholder indicates they agree that the completed work meets the agreed-upon requirements.

A large construction contractor finishes building a new hotel in a large metropolitan area for a project. Before the contractor can move on, they must have the client verify that everything has met their requirements. What document would the contractor need to complete to end the project? Project sign-off Budget reconciliation Project closeout report Project closure meeting

Ensure adoption At implementation, the team should prepare to provide extra support to new adopters. For example, they might need to contact high-stakes users personally. They can set up open calls or office hours where users can drop in for assistance.

A new help desk system is set up but the company is having issues deriving value from it since end-users are not following the proper process to create a new ticket. What should the company work on to best utilize the ticketing system? Perform new processes. Validate deliverables. Proactively communicate. Ensure adoption.

Release resources. Once a project is complete, it is vital to release resources back to their regular duties or a new project. Having people idle at work is not beneficial to a company.

A new project is starting that needs people to staff it. Another project is nearing completion. What could the company do to fill the new project? Release resources. Ensure adoption. Remove access. Provide training.

Training The project manager should identify the various training the team might need. For example, they might need to learn how to use a tool, understand a concept, or administer a process.

A new project requires a different set of tools and skills to complete. What will the project team need to work on to fulfill the project obligations? New knowledge base Documentation Training Communication

Revise the baseline to reflect each change. Revising the baseline to reflect each change is a proactive response that will impact costs, scope, or budget. The changing metrics are low and would only need slight adjustments.

A project added another webpage to the project's scope, and the remaining metrics increased by $1,000, including an additional five days. What would be the most appropriate response from the project manager? Re-evaluate risks and issues. Revise the baseline to reflect each change. Rebaseline the project. Recalculate the EVM.

Awareness of company vision, mission statement, and values A company's identity includes its vision, mission statement, and values. The vision, mission, and values are the identity the company shares via published statements and should reflect the company's spirit to the public.

A project consultant weighs the impacts associated with environmental, social, and governance factors on a current project. What topic creates internal and external awareness by sharing through published statements? Project impact on company brand value Awareness of applicable regulations and standards Awareness of company vision, mission statement, and values Project impact on local and global environments

National security information Projects may require handling information related to national defense or foreign relations, which is called national security information in the United States. Any national security information should receive the highest sensitivity classification.

A project lead is on a new contract that handles correspondence tied to national defense and foreign relations. What is the name of this type of correspondence? National security information Intellectual property Trade secret Data classification

Decision tree A decision tree represents a single decision that could have many outcomes. A PM uses a decision tree when a single decision requires consideration of many factors.

A project manager (PM) must collaborate with a newly-formed team and establish the best course of action for an upcoming project. What type of tool will represent various outcomes from a single determination? Gantt chart Data flow diagram Flowchart Decision tree

Enterprise social media Enterprise social media platforms are internal communication networks. They are similar to the social media platforms users are familiar with since they encourage peer-to-peer connections and slightly more conversational tones.

A project manager (PM) needs to choose a platform where team members can connect with one another formally and informally. The platform must allow peers to collaborate on work projects while also allowing them to develop rapport. Which option would best fit the PM's requirements? Enterprise social media Chat Real-time, multi-authoring editing software File sharing platforms

Fishbone diagram A fishbone diagram is also an Ishikawa diagram or cause and effect diagram. It is a simple tool that visualizes how various factors impact a single outcome. A fishbone diagram has a single problem on the far right of the diagram, in the "fish's" head.

A project manager (PM) needs to describe to the project's stakeholders the factors impacting a specific store's customer churn rate. How can the PM visually depict the factors leading to the outcome? Fishbone diagram Flowchart Data flow diagram Control chart

Reorganization A reorganization, also called organizational restructuring, disrupts the team because people are temporarily unsettled when change occurs.

A project manager and two other senior leaders receive promotions and move to a new group. What can cause team members to become temporarily unsettled? Merger Cybersecurity event Infrastructure EOL Reorganization

A project schedule and task list A work breakdown structure (WBS) dictionary would not include a project schedule and task list. Tasks are too detailed for a WBS and take creative freedom away from the team members

A project manager is creating a WBS for a project charter toward a catering service expansion of a national restaurant chain. The scope has been determined, deliverables identified, team members placed, and levels of work built. The team lead requested a WBS dictionary to be included. Which of the following is NOT a section of a WBS dictionary? A work package and workarounds A project schedule and task list Date of assignment Estimated cost

Identify personnel. The first step is identifying the stakeholders. The manager will use a brainstorming approach at first to create a list of all the people and groups who could be stakeholders.

A project manager is developing a stakeholder engagement plan for an upcoming project migrating services to a new operating system. What is the first step the manager should perform? Identify personnel. Prioritize personnel. Develop an engagement plan. Talk to involved parties.

Milestone chart Milestone charts help the user to visualize the project timeline in the project charter and during presentations.

A project manager is preparing for a presentation and wants to visualize the project timeline in the project charter. Which of the following is best suited for this purpose? Skills matrix Time-tracking tool Milestone chart Gantt chart

Smoothing The smoothing style is also called the "ACCOMIDATING" style. This style attempts to redirect the attention away from the conflict. It will refocus the parties on something they agree on while de-emphasizing any differences.

A project manager is running into an issue where two team members conflict about where to order equipment. What conflict resolution strategy could quickly de-escalate the issue by being more accommodating? Avoiding Collaboration Forcing Smoothing

Monitor performance The project manager (PM) can track quantifiable vendor performance, such as adherence to service-level agreements (SLAs). Performance trends help the PM determine the severity of a missed SLA.

A project manager must set strict service level agreements (SLAs) to implement a new help desk ticketing system. The department has a history of taking too long to complete basic tasks. What does the SLA help the project manager accomplish? Perform risk reporting. Monitor performance. Use an avoiding strategy. Perform ad hoc reporting.

Purchase order A purchase order is a fixed-price contract or a separate document appended to a contract. The agreement becomes legal and binding when the vendor accepts the purchase order.

A project manager of a newly started project must prepare a fixed-price contract with a vendor to order equipment. What document will the project manager send to the vendor? Non-disclosure agreement Warranty Purchase order Lease

Burnup chart A burnup chart measures the total amount of work completed each day. A line represents the target for completed work. It starts at zero on the first day of the project, and the last day contains all the work.

A project manager places an information radiator in a centralized location for the project team's viewing. This information radiator will display the total work completed each day with a comparison line representing a target amount of work. What type of chart best meets these requirements? Histogram Control chart Gantt chart Burnup chart

Update the project timeline. The project end date will change if the change request includes changes to the critical path. Other activities can influence the rest of the project timeline as well.

A project manager received a request from the client to add a feature. After assessing everything, the project manager responded that they could not add the feature without breaking the schedule. What does the project manager need to do next? Update the project budget. Update the project timeline. Validate deliverables. Proactively communicate.

Project impact on local and global environments Environmental factors are how the organization impacts the natural world. Environmental considerations include landfill consumption, waste generation and disposal methods, pollution, and resource consumption.

A project manager reviews historical findings from other team projects exposed to environmental, governance, and social factors. What topic best represents when a project directly affects waste generation and disposal methods, pollution, and resource consumption? Aware of company vision, mission statement, and values Awareness of applicable regulations and standards Project impact on local and global environments Project impact on company brand value

Scenario analysis Scenario analysis is also called "situational analysis" or "what-if analysis." In this process, the project manager generates potential events and evaluates the impact. It also uncovers new ideas.

A project manager reviews various components of risk activities and chooses to generate potential events and evaluate the impact. What process is the project manager choosing? Fallback plan Ownership Points of escalation Scenario analysis

Flowchart A flowchart is a process flow chart or a process diagram. This chart visualizes a process and can compress complicated work instructions into a few charts.

A project manager uses a process diagram at a kickoff meeting. What type of chart is a process diagram? Decision tree Data flow diagram Gantt chart Flowchart PIC

Data classification Data classification is the grouping of information based on the level of risk associated with the data if it were to be shared and is classified as public, internal, confidential, or restricted.

A project member has additional roles, including access to documentation with enhanced information security controls. When reviewing documentation, what drives data grouping into specific levels of interest? Trade secret Data classification Intellectual property National security information

Whiteboard A whiteboard platform creates a virtual creative space. It looks a lot like a physical whiteboard when it is blank, and it has the same intention, offering a blank canvas that users can use to accomplish any creative task.

A project team needs a virtual creative space where they can brainstorm ideas and accomplish creative tasks. What type of project management productivity tool would best meet the team's requirements? File sharing platforms Whiteboard Wiki and knowledge base Workflow platforms

Start a procurement plan to assess project resources and determine needs. Project procurement management starts as early as the project discovery phase, lasting until the last contract is closed. Therefore, a procurement plan is the most effective option.

A project team needs to hold a workshop in a location with ample space. A conference room can be booked at the company's office and would not appear in the project budget since it is already part of the company budget. No upfront capital is needed to process any payments to use the conference room; however, availability is limited as it must be shared with other groups. A space could be rented at an event center but may become expensive, thus requiring the project budget to be adjusted. Analyze and decide the most effective way for the project manager to assess the procurement needs of this project where the room is needed for several individuals and their computer systems over many days. Solicit external locations for prices, costs, and availability. Start a procurement plan to assess project resources and determine needs. Utilize both locations if there is a need to host more than one workshop. Stay internal and take a chance some things may not fit in the room.

Cloud-based Cloud software benefits the users by working across various devices via an internet browser, allowing people to use their preferred hardware but still access the tools they need.

A security team does not force users to use a virtual private network (VPN) to access the network with their laptops at home. However, the team still wants their web proxy to be effective. What is the best solution to implement the web proxy? Local On-premise File sharing platform Cloud-based

Demonstration In demonstrations and presentations, the presenter shares product features or offers training. They might demonstrate functionality with a mockup of the product, a video, or a slide show.

A small startup company is presenting at a conference and needs to prepare materials and train staff for the event. The exhibition must display functionality with a mockup of the product, a video, or a slide show that shares product features. What informative meeting style should the small startup use? Technical approach References Market research Demonstration

Defect log The team uses a defect log in software projects. The log finds defects during testing and after release. During the test process, a test engineer records defects in a defect log, and a software engineer fixes them.

A software development manager wants to keep a record of issues that arise during the coding process. Which of the following will best help the manager with this? Defect log Risk report Task board Change Log

Operational training, warranties, and support A transition plan will include operational training, warranties, and support after the go-live date.

A software development project finishes the planning phase and moves on to development. In comparison to the planning phase, development should take place relatively quickly. Once development is complete, what should the team ensure is in the transition plan once they are ready to hand off the software product to the client? Discount pricing, limited warranties, and coupon codes Copies and licensing of the software Operational training, warranties, and support Training, replacement parts, and service calls

Control chart Control charts are statistical charts that track the variation in a process. A control chart does not consider targets or goals. Instead, it shows if the process is performing as it usually does. A process performing as expected is "in control" and has an acceptable amount of variation.

A subject matter expert (SME) explains the statistical significance of a variable to the project team. What chart best fits the SME's requirements and helps display upper and lower limits? Gantt chart Data flow diagram Flowchart Control chart

RAM The responsibility assignment matrix (RAM) clarifies who is responsible for completing and managing the activities.

A systems engineer needs to coordinate with the person responsible for a portion of a project. Which of the following would be the best place to find the information? Stakeholder engagement plan RAM RTM Time-tracking tool

Regulated environment changes Every organization operates in a regulated environment where the business must adhere to laws, taxes, and rules. Failing to meet these laws and rules could result in legal action.

A team leader prepares for a project and learns that recent changes in law could place the project at risk. Failure to adhere to which element of a business could result in legal action? New, higher priority project Digital transformation New management Regulated environment changes

Agile An agile framework is flexible, delivers value early, and often uses iterative and incremental design. Teams use focus groups, workshops, standup meetings, and demonstrations to gather feedback from stakeholders, are adaptable to change, and designed to work with uncertainty.

A team uses demonstrations and presentations to relay project statuses to stakeholders and holds frequent workshops, focus group meetings, and weekly standup meetings to incorporate changes at every planning session. The team is also flexible and delivers value often and early in the project through iterative and incremental design. The team is utilizing what kind of methodology? Agile Waterfall SAFe Scrum

Enterprise Resource Planning (ERP) Enterprise resource planning (ERP) refers to how companies acquire, manage, and consume certain resources including people, physical, and financial resources. ERP software refers to the technology products that facilitate ERP processes that are beneficial to project managers.

A technician initiates a new project and obtains information on how the team can acquire, manage, and consume resources throughout the project. What can the technician reference to obtain additional contexts on these concepts? Electronic document management systems Financial systems Customer relationship management Enterprise resource planning

Storage Physical technology needs a storage plan. When a project needs to transport hardware, storage refers to how the assets are packaged and shipped, who transports them, and who is accountable for damage.

A technician is working on a critical project and needs to shift hardware resources to another team to assist in meeting project milestones. As part of the plan, the technician determines who will transport the equipment and who will be accountable for any damage. What planning concept is the technician considering while conducting these actions? Content management Multitiered architecture Computing services Storage

IaaS Infrastructure as a service (IaaS) refers to basic computing resources such as servers, networks, and storage. For example, cloud storage is an IaaS product in which a company purchases information storage space from a third party.

A technician works as a project lead and wants to acquire a service that holistically supports basic computing resources, such as storage space for the team, usable networks for remote team members, and a standalone server. What type of service can the technician consider in this instance? SaaS IaaS XaaS PaaS

XaaS Anything as a service (XaaS), with X as a placeholder, is a general term for any cloud computing service.

A technician works on a project where the client and senior leadership of the organization want to introduce and monitor technology within the project. What is a general term for any cloud computing service? IaaS XaaS SaaS PaaS

Print Media Managers use print media when it will increase interaction or help the learners. For example, a person in a training class with many activities who needs to diagram or complete calculations should have a workbook.

A vulnerability manager is launching a security awareness campaign to train users. The manager believes the training is best if the users interact with the material. What should the manager use to aid in this endeavor? Conferencing media Face-to-face meetings Real-time survey Print media

Archive documentation. After the documents are created and signed, the project manager (PM) can prepare to archive the project documentation. The PM will not start on this step until all the documentation is finished, including updated lessons learned, final project reports, and official approvals.

After the project is complete, what should the company do with all the data, information, policies, and artifacts regarding the project? Archive documentation. Collect feedback from stakeholders. Remove access. Delete documentation.

Issue tracking Issue tracking occurs when the project manager maintains a list or log of issues. It is the proper process to watch for any risks before the start of a project

An organization utilizes an external storage software vendor on a project identified as possibly having several critical components throughout a new project's life cycle. The project manager (PM) keeps a list of all events to identify and eliminate any risks before the start of the project. What process is the PM performing? Issue severity Issue urgency Issue escalation Issue tracking

Budget reconciliation Reconciliation is a verification process where the project manager confirms that each transaction in the budget matches an actual activity or payment. This process ensures that the project budget is accurate

At the end of a project, an accountant works with the project manager to verify the money spent. They are working to see what profit they are gaining from the project. What process are they working on with the project manager? Budget reconciliation Project evaluation Project closure meeting Project closeout report

Build the drive-thru. Project objectives are the criteria used to measure a project's success. According to the case, the drive-thru is already a part of the building, so one would not need to be built.

Deja Brew, a local coffee shop, has been talking about setting up an application for a "faster drive-thru experience" for years. Baristas have wondered if it will ever happen, but they will make coffee as long as the store is accessible and customers keep ordering. Even though sales have slumped, they know their work will continue until something forces it to stop, such as the business closing or a process changing. What would NOT be a primary project objective in this case? Perform market research. Develop a software/mobile ordering application. Advertise the live application. Build the drive-thru.

ROI Return on investment (ROI) is a standard financial analysis tool. It is popular because ROI values are easy to understand and compare across multiple projects.

During a cost-benefit analysis for a long-term project, the analyst calculated that the profit earned on some investments was not balanced with the cost of that investment. What is the analyst referring to in this scenario? OpEx ROI CPFF CapEx

The IS manager is defining project access requirements. After a hacking event, the information security (IS) manager must evaluate use cases and define access requirements during the solution design. They will compare access levels against security standards to ensure they meet security requirements.

During the development of a new heart pump valve, a computer virus attacked all of the company's internal systems and nearly deleted the project data. Fortunately, the IS manager could repair or replace all the lost information from their backup data. The manager went through everyone's credentials in the company, even if they did not work within the building. Higher-level permissions were assigned to the executives and managers, giving others what they needed only to complete their tasks. The manager removed allowance to project information for several individuals no longer associated with the project. Evaluate the scenario to determine what is occurring in this instance. The IT department manager is repairing hacked computer systems. Individuals are being forced from the project by management. The project manager is scaling back information. The IS manager is defining project access requirements.

It provides context and can help assess the urgency of the change request. Risk assessments are not part of a rollback plan but do provide context and can help assess the urgency of the change request. For example, changing a database might have a risk of causing issues for other portions of the software.

In reviewing operational change control logs for the team, a new cyber project manager weighs the differences between risk assessment plans and rollback plans. What is NOT an element of a rollback plan? It ensures the team is prepared to restore a previous system version should the need arise. It provides context and can help assess the urgency of the change request. It should be a straightforward and efficient procedure for how to restore the last working state of a system. It is considered one of the last resort options that should be used and should be applied after troubleshooting has failed.

Optimizing the product in any given environment Each project has operating environments that impose limitations. Solution design aims to optimize a product in any given environment and involves two documents: high-level design (HLD), created in the analysis phase, and low-level design (LLD), created in the design phase.

Ideally, project teams could implement a single product that makes every stakeholder happy. In reality, no single product will completely fulfill every requirement. Teams must consider the tradeoffs of various features and assemble a workable product. High-level design (HLD) helps stakeholders understand the project approach and how the final solution should look. The low-level design (LLD) provides implementation instructions, which the team will use to execute the project. What does it mean to apply a "solution design" to a product or service? Optimizing the risk mitigation of the product Optimizing the product in any given environment Optimizing the manufacturing process of the product Optimizing the budget for materials for the product

Compromise The compromising style requires both parties to meet in the middle. The people in the conflict share their insights and concede to change something but keep some part of their idea.

In preparing for a project, two members made conflicting statements regarding the project's timeline. One stated the timeline is extremely short, while the other noted the timeline is more than enough time. As the project manager, what kind of conflict resolution strategy would resolve this conflict by coming to a middle ground decision? Forcing Collaboration Avoiding Compromise

Kanban Kanban controls work in progress (WIP) levels and manages workflows in software and other business processes. The most recognizable feature is the Kanban board, either a physical board with paper cards or a virtual one, that visualizes all work, WIP limits, and work policies.

On a Java programming project, the project manager (PM) created a virtual work board showing all the team members, work to be done, work in progress (WIP), and finished work. Unfortunately, the project has fallen behind, and there is a backlog of work to be completed. Iterations and sprints are both fixed timeboxes lasting 1-4 weeks. The teams use the timeboxes as their planning cadence. What project methodology are they using? SAFe Scrum Waterfall Kanban

Vendors, suppliers, carriers, delivery personnel, and clients External audience members include recipients who work outside the organization. Sending the communication to vendors, suppliers, carriers, delivery personnel, and clients would defeat the purpose in this case; making them aware of the issue before it is advisable.

On a food service supply catering project with new vendors, the manager noticed some products arrived spoiled. Management decides to explore some options and wants to advise everyone on the change and what to look for in the food services. The manager does not want to make the current vendors aware of their problems until they can find a resolution. The management uses informal channels to clarify the project's goals, answer questions, ease concerns, and ultimately build support. An email is crafted, and the project scribe is asked to ensure the communication goes out to only those considered as an internal audience. Which of the following choices does NOT constitute an internal audience member on the project? Members from different projects, teams, departments, or divisions Vendors, suppliers, carriers, delivery personnel, and clients Administrative, customer service, and help desk staff Project manager, owners, and catering staff

A cost baseline includes cost estimates and contingency reserves, while a budget totals cost estimates, contingency, and management reserves. A cost baseline includes the cost estimate and the contingency reserve. A budget totals the cost estimate, and the contingency and management reserves.

On a kitchen remodeling project, the scope and key deliverables, the project schedule, duration, deadlines, costs, and estimates were drawn up in a preliminary scope statement. The scope statement was given stakeholder approval and the project began. Unfortunately, fuel costs have risen sharply in a short period, and all other costs and expenses increased across the board. Negotiating pricing on some materials will also push back some milestones and perhaps the completion date of the project. Due to these changes, a project cost baseline was drawn up rather than a project budget. What is the difference between a project cost baseline and a project budget? A cost baseline is the total cost projection for the project's duration, while a budget is an estimate of all resource costs and expenses. A cost baseline shows expected costs, estimates, and risk mitigation of expenses, while a budget contains a detailed scope statement, updated WBS, and a WBS dictionary. A cost baseline includes cost estimates and contingency reserves, while a budget totals cost estimates, contingency, and management reserves. A cost baseline includes new start and finish dates, while a budget is a phased approach to monitoring cost performance.

Brainstorm, List/capture information, Select preferences, Create a plan The project lead should brainstorm with others and document this activity, then list all the people to communicate with, capturing each stakeholder's name, title, relationship to the project, and what the project lead needs from them or what they can provide. Then, the project lead can identify stakeholder communication preferences and create a communication plan from that information.

Team members and stakeholders for a large software development project are located in several geographical locations worldwide. As a result, work will have to flow on an asynchronous level through many different devices. The project leader wants to analyze the team's needs, choose the best flow toward identifying stakeholders on the project, and plan a communication channel for the project. What is the best approach for the project leader to take? Brainstorm, List/capture information, Select preferences, Create a plan Select preferences, Create a plan, Brainstorm, List/capture information List/capture information, Brainstorm, Select preferences, Create a plan Create a plan, Brainstorm, List/capture information, Select preferences

Risk Report The risk report shares relevant information about a project's risk management process. The project manager prepares and shares it throughout the remainder of the project.

The company hires a vulnerability manager since management wants to look at the information about a project's risk management process. Where should the vulnerability manager look? Risk register Risk report Project network diagram Critical path method

OpEx Operational expense (OpEx) is regular organizational or project expenses, such as salaries, taxes, and recurring costs, such as subscriptions, rentals, and utilities.

The data analyst in a company stated that they need additional analysis software. The chief financial officer (CFO) decides on a cloud-based solution that charges an annual subscription fee for access to the product. How could this purchase be classified? NDA ROI CapEx OpEx

Task setting Task setting occurs when the project lead assigns individuals to complete specific activities after a meeting, given a due date or follow-up plan, and time frames to gather data and information.

The project lead held a meeting designating the attendees to assume responsibility for completing discrete action items afterward. The project lead set a due date for the individuals to follow up and a time frame to gather and report data. What is the project lead doing in this instance? Task setting Timeboxing Agenda setting Refinement

Regulation changes require a thorough assessment for costly or timely updates.

The project manager (PM) for a cloud migration project found a vendor advertising a possible upcoming feature that would simplify configurations on their project and the vendor could implement it in one day. This would save several hours of work on each system for the life of the project, but could pose a significant threat if any regulatory changes were required later on. The quality department mentioned risk is possible and wants to create a plan for the risk in the next project update. Evaluate the scenario to determine why regulatory changes are considered an adverse project risk in this situation. Regulation changes require a thorough assessment for costly or timely updates. Regulation changes require a complete team change. Regulatory changes are actually positive and keep the project compliant. Regulation changes will shut down the project.

Create a conflict escalation plan. Recognizing conflict early is key to successful conflict management. Conflicts will escalate when not addressed, increasing in severity and impact.

The project manager (PM) of a software development project noticed team members expressing much tension during meetings, spending a great deal of time debating over conflicting views, and sometimes not having any discussions. The company owner calls them "healthy conflicts," but the communications manager thinks there needs to be something else to remedy the situation. What is the best strategy the communications manager should take at this point in the project? Institute project-specific communication channels. Schedule conflict conferences. Create a conflict escalation plan. Institute a conflict ruling board.

Project evaluation A project evaluation is a structured, objective assessment of a project's performance. Project evaluations focus on how a project operates, its performance, and its impact.

The project manager met with the client after the end of the project to go over how well the project met the client's needs. What part of a project close-out does this describe? Project closeout report Budget reconciliation Closing contracts Project evaluation

Performance testing Performance testing measures system performance, evaluating stability, functionality, and whether it is fast enough to work under various workloads. It includes stress testing, user acceptance testing, smoke testing, regression testing, and unit testing.

Toward the end of an extended software development project, the project manager (PM) tested the final outputs against the initial specifications. The automated and manual tests consisted of running the code, deploying the system, and confirming the software's main features were enabled and working before a software engineer completed any detailed testing. What is the most likely next step for testing the software before setting the system live for users? Performance testing Regression testing Smoke testing Stress testing

Program manager Program managers lead programs, which are related groups of projects. They keep the program aligned to organizational strategy and ensure it is within budget and on time. Program managers are like project managers of programs, though with a more strategic slant.

What individual in a company oversees related projects in an initiative to obtain maximum benefits and provides guidance and support to every individual project? Program manager Project manager Stakeholder Sponsor

A project steering committee A project steering committee is a group of stakeholders, executives, and some team members, such as the project manager (PM) and a scribe, to govern, support, and guide, but not manage the project through its life cycle and acts as the "voice of the customer."

What kind of committee contains a group of executives, the PM, and stakeholders (considered a governing body) who offer support and guidance, but do not manage the project throughout the project's life cycle and instead act as the "voice of the customer"? An oversight committee A refinement committee An evaluation committee A project steering committee

Competitive analysis A competitive analysis looks at all the same vendors but compares them against each other. It evaluates how firms are competing in the market.

What kind of research involves comparing multiple vendors against similar criteria? Request for quote Competitive analysis Market research Non-disclosure agreement

Functional Functional organizations are the most recognizable. A functional organizational structure divides the organization by areas of expertise or specialization.

While organizing a new project, the project manager is looking to build out the structure of the stakeholders. What organizational structure divides the organization by areas of expertise or specialization? Functional Demonstration Projectized Matrix

RFB When cost is the deciding factor, the buyer may opt to distribute a request for bid (RFB). An RFB solicits proposals like an RFP, but the vendors compete on price.

Which exploratory document do sellers use when deliverables are commodities with precise specifications, and the price will be the primary determining factor? Request for proposal Request for quote Request for information Request for bid


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