Qualtrics Cert
When you click Add Widget, the new widget will be added below the last widget on the current page.
True
You can configure your Website Feedback program in such a way that it is not necessary to publish your Creatives or Intercepts
True
You can connect multiple surveys to one dashboard.
True
Which field is required when importing updated Contact List information?
.csv
How many variables are displayed in a Describe Card?
1
How many variables are displayed in a single Relate Card?
2
What is the maximum number of dimensions you can add to response weighting?
3
Where will you click to download a translation file for your entire survey?
4 (Download button)
Which of the following can NOT be selected as an intercept target?
A Qualtrics surey in a colleague's account
Which is a correct definition for a "Team" within Qualtrics Ticketing?
A group of individuals to whom a ticket can be triggered
What are Automatic Choices?
A pre-made list that once selected will automatically populate the chosen scale for your question.
The Preview Survey button at the top of the Survey module launches a new window that displays an interactive preview of your survey. Which of the following statements are true about the preview survey process? Select all that apply. (2)
By selecting Ignore Validation, you can bypass any questions with answer validation, like character limits in Text Entry questions. You can place a bookmark in your preview so you can return to that spot at a later time.
You've asked a list of travelers to select from a long list of possible attractions, parks, ruins, and museums visited on a recent trip to Rome. What feature will quickly pull those selections into a future question so they can rank each selection by preference and overall enjoyment?
Carry Forward
When thinking about fields and values in Embedded Data, which answer is incorrect?
Chicago = Cities in North America
What is the best way to import questions from one of your own previously created surveys?
Choose the Import Questions Form option then choose My Surveys. Then choose the survey you need and select the questions you wish to import into the new survey.
If you were looking to retrieve a list of individuals who have received more than 7 survey invitations in the last year, which category of filter logic would you use?
Contact Activity
You are seeking participants who either speak Spanish or Quechua. However, Qualtrics does not have Quechua listed in the translator tool. What can you do?
Create a custom language called Quechua in the language dropdown, select Spanish as the base language, insert the language code, and add your own translations.
I have an embedded data field in my survey called Region with values North, South, East, or West. If I wanted to set up a user's account so I could later restrict their data access to only responses with the value North, how could I do this?
Create an attribute (the name of the attribute does not matter) and for this user give the attribute the value North (capitalization does matter)
From a ticket task you can add Root Causes. What does this feature do?
Creates a drop-down menu on the ticket that individuals can select from to note the reason the ticket was created
Which of the following set-ups is Embedded Data incompatible with?
Creating conditions for Skip Logic
I have a filter based on the question "Do you need any more assistance?" with answer choices Yes and No. I have this filter applied to both my page an da widget on that page. If I change the filter to the widget to "No" and the filter on the page to "Yes", what will be displayed in that widget?
Data for all respondents who answered "No"
What does it mean when a language is NOT listed in the Add Language dropdown in the Translation Editor? Choose the two correct answers.
Default messages will appear in the base language until you manually translate them. You can add the language yourself.
Say you have created and distributed a survey and have collected responses from 50 of the respondents. Then, you decide you must make changes to the survey itself before it goes out to another 1,000 participants. Which of these changes you to lose data you have already collected? Select all that apply. (3)
Deleting answer choices. Changing a question type. Deleting questions.
Which question type below would be most suitable for you to display a set of instructions, an introduction, or a static consent form in your survey?
Descriptive Text
You would like to have your PopOver appear 5 seconds after the webpage has loaded and disappear 15 seconds later. Which settings will accomplish this?
Display After = 5 seconds, Close After = 15 seconds
What feature(s) can hide the last two questions in a block from mobile device users?
Display Logic
Which specialty question type requires setup outside of Qualtrics; for example, with the aid of an Excel spreadsheet or another application that formats CSV files.
Drill Down
Which field types can be used as filters? Select all that apply (8)
Drill Down Text Set Multi-Answer Text Set Text Value Numeric Value Date Number Set Open Text
When analyzing your survey data, you are interested in how the NPS score a user gives you varies across the number of pages on your site they have visited. Which Website Feedback feature would allow you to do this?
Embedded Data
You have translated your survey in both English and Latin American Spanish in a Unicode Text (Excel) file and you now want to add both translations to your survey at the same time. Which of the following steps are incorrect?
Enter the name of each language (Spanish, Portuguese) in Row 1 of the Unicode Text (Excel) file above the corresponding translation
An intercept must be deleted in order for it to no longer appear on your site after it has been published and activated
False
Dashboard Viewers cannot interact with filters
False
Embedded Data fields are no longer case sensitive when building a Dashboard
False
Embedded Data must be added manually to your data mapping.
False
If you build a PopOver at the top of a design space, the PopOver will always appear at the top of any webpage on which it is viewed.
False
If you delete a response from the Response Viewer, you can recover the data later by restoring it from the Trash found in the Actions dropdown.
False
Once I have deleted a question, it can never be restored.
False
Once a survey begins collecting responses, it moves into a survey-protected mode and becomes locked. Once locked, it cannot be unlocked until the survey distribution is paused and all the open surveys have been closed.
False
Prevent Repeated Display will prevent a visitor from seeing an intercept again as soon as they have completed the survey that the intercept is linked with.
False
Question numbers update sequentially and automatically every time you add, delete, and reorder your questions.
False
When building a Responsive Dialog, you need to separately configure options both for a mobile and desktop version of the Creative.
False
When configuring a close button on a PopOver, the clickable area is defined by the space taken by the content you have added to the element
False
When you view an Individual Response report from the Actions menu in the Response Viewer module, any hidden questions, that the respondent didn't see, are omitted from the report.
False
You can copy entire pages, but you cannot copy widgets
False
You can not edit the topics recommended for you
False
You can only format the text in your questions, NOT in the specific answers below.
False
You must create one Project for each Intercept you would like to appear on your website.
False
Which of the following are examples of Categorical Data? (2)
Favorite color Country of residence
Which Creative types are responsive to the size of the screen they appear on? Select all that apply. (2)
Feedback button Responsive Dialog
Your survey's language is set to German. Which messages will you NOT need to manually translate?
Force Response Validation message
Which of the following tips can you use to increase email response rates? Select all that apply. (3)
Format the email in an interesting way. Insert an inline email question. Use piped text to personalize the message.
You have written your survey in English and have a French translation uploaded. You started entering a German translation too, but abandoned it. When you preview your survey, you notice that German is still available as an option in the language dropdown. How can you remove this option?
Go to Tools > Translate Survey. Open the Add Languages menu and deselect German.
How can you export your response reports to a PDF file while working inside the View Response module? (Pick 2)
Go to the actions dropdown menu and select export to PDF. Click the PDF button in the corner of an individual response report screen.
You didn't add any page breaks as you created your survey in the Survey Editor. But when you Preview your survey, many page breaks appear. This could be due to a number of reasons, as several features can generate page breaks. Which of the following features are definitely NOT triggering your page breaks? (3)
Highlight Questions Page Transition Question Separator
How do the Partial Completion settings impact your ability to manually close Responses in Progress? Select all that apply. (2)
If set to Delete, the responses will be deleted instead of moving to Completed Responses. If set to Record, the responses will close and move to Completed Responses.
Which combination of image formats are supported by Qualtrics?
JPG, PNG, GIF
Name the process that identifies the roots of search words and groups their invariants to aid in text analysis
Lemmatization
Which options are available for Cleaning and Creating variables? Select all that apply (3)
Logic Bucketing Formula
For analysis, you have a dependent variable of favorite food compared against several numerical variables. Which type of regression will StatsiQ produce?
Logistic Regression
Which of the question types below would work most appropriately for a Likert Scale?
Matrix Table
What does the recode editor in the data mapper allow you to do?
Modify the text or numeric value answer choices of a question from their values in the survey.
Which survey link fits all four of these criteria? Unique to each participant Relies on browser cookies Allows taking the survey again and again Can't send Reminder and Thank You messages
Multiple Completes Link
Which specialty question type uses a standard scale from 0-10 and produces a customer loyalty metric?
Net Promoter Score (NPS)
You can keep track of which specific respondents have finished your survey and which haven't from the Personal Links tab
No
You have created an intercept with the logic condition, "Time spent on site is greater than or equal to 60 seconds." A visitor arrives on the website's home page and stays on this page for 70 seconds. Will they see the intercept appear at any point on this page visit?
No
Can you change the type of analysis run on a Relate Card?
No, there is only one type of analysis in StatsiQ appropriate for any set of variables selected for a Relate Card, and as such there is no need to change the analysis
What will happen if you select a field that is not compatible with the widget you are modifying?
Only compatible fields are displayed
You have set a maximum sample size at 200 when creating a sample, but only 90 members meet the condition that you are using. What will happen as the sample is created?
Only the 90 members who meet the condition will be a part of the sample
You would like to have an intercept appear on any page of your website, but only if the web viewer's last visited page was the shopping cart page. Which intercept logic is needed to set this up correctly?
Page Referrer
Code has been correctly placed on the site, but the intercept logic conditions have not been met on a particular page load. Which of the following statistics will be incremented? Select all that apply (1)
Page View
A visitor comes to your website and sees your PopOver appear in the center of the page. The PopOver does not contain an Embedded Target. The visitor then clicks on the Close button you've created to dismiss the Creative from their screen. Which of the following statistics are incremented in this case? Select all that apply. (2)
Page View Impression
Which of the following statements is true about pages in dashboards?
Pages allow you to organize widgets in a more viewer-friendly way
Analyze the Display Logic in this image. Based on the conditions, which of the three answers below is correct? If (Question) [What region are you from?] *North* is Selected Or (Question) [What region are you from?] *South* is Selected And if (Question) [What is your gender?] *Male* is Selected and (Question) [What is your age?] *25-34* is Selected Or (Question) [What is your gender?] *Female* is Selected and (Question) [What is your age?] *35-44* is Selected
Participants have to be from the North or South region, and they have to be either male 25-34 or female 35-44
Sentiment Analysis categorizes text responses by respondent opinion. Of the lists below, which contains the correct opinion categories?
Positive, Negative, Mixed, Neutral
What does publishing a Creative do?
Pushes changes that have been made to the Creative since it was last published live to the website the Creative appears on.
In a survey aimed at five language groups, what three elements can you combine to make sure that only French-speaking participants see a unique, language specific question?
Q_Language Embedded Data field Display logic Language code (FR)
If you distribute your survey in several languages with an Anonymous Link, but you don't append ?Q_Language=xx, how can clients still be directed to the survey in their preferred language?
Qualtrics will detect the browser's language settings and open the matching survey translation.
Which of the following does the Activity section of a ticket record? (Select all that apply) (4)
Re-assignment of the ticket Creation of sub-tickets Any comments Changes in ticket status
What does the Response Viewer option labeled "View as Numeric Values" do to a column of responses?
Replace the labels with Numeric Values in the same column
Which of the following creative is an active creative, meaning that website visitors are required to interact with the creative before they can interact with other portions of the site?
Responsive Dialog
What does Qualtrics call the feature that lets you change the font, size, and color of your text?
Rich Content Editor
You would like to place sampling on your code so that you decrease the number of page views used. However, you would also like to ensure that you capture a visitor's entire browsing history so that logic like Page Count and Site History work as expected. Which Sampling option should you use?
Sample Visitors
Your data downloaded as numbers; how do you show your variable labels instead?
Select More Options in the Export Data menu and choose "Use Choice text".
Imagine that you have created a 20 question survey. As you added questions, you changed the text color in about 10 of your questions using the Rich Content Editor, but it looks awful! It's inconsistent and the colors are clashing with your business theme. What can you do to fix it?
Select all of the questions, click the Tools dropdown, and select Strip Formatting
Which of the following can you NOT do from the page options menu?
Share the page
You would like individuals to see a webpage only if: (a) they have visited at least 3 pages on your site and (b) one of those pages was the shopping cart page. Which logic types would be needed to create the simplest setup? Select all that apply. (2)
Site History Page Count
Your Survey Expiration date has passed, but you've still collected a few additional responses after the deadline! What is the most likely reason for this?
The Partial Completion deadline allows participants to finish surveys after the Survey Expiration deadline passes.
What is a metric in a widget?
The computation applied to a field
What is a P-value?
The probability of getting a value as or more extreme than the one we have if our data actually had no trend (i.e. was random)
Notice that in this image that some values in columns R through T are blank. Why might this be the case? Pick two possibilities.
The questions were hidden. The questions were seen but went unanswered.
If two questions from two separate surveys are mapped to the same field, what is the default when this field is used for a widget?
The widget will include all responses from both surveys
If you delete a mailing list, what will happen to the contacts that were a part of the list?
They will be preserved in the directory with all Embedded Data
You have added a group of individuals to a mailing list by uploading a file into the mailing list. What needs to take place for these individuals to be added to the Directory as well?
This will happen automatically
When creating a ticket task, which feature allows you to choose specific information you would like to be included on the ticket?
Ticket Data
You're a crackerjack analyst working for an airline. You've noticed a pattern with prices in your Text Entry feedback. You want to differentiate between ticket cost issues and baggage cost issues. Select any queries that would target either baggage issues OR ticket issues, but not both. Pick all that apply (2)
Ticket and (cost or sale or price) not baggage Baggage and (cost or sale or price) not ticket
What is a reason to add the same question multiple times in your mapping?
To recode the two versions of the question separately.
When will it be advisable and/or possible to use Skip Logic? Select all that apply. (2)
To skip a respondent to a subsequent question in the same block. To skip a respondent to the end of a survey past a large number of questions.
Changing the language of your survey will translate all of your system default messages.
True
Dashboard Viewers cannot create new filters on a dashboard page
True
Default authentication messages are automatically translated into your survey's various languages
True
If a filter value is changed when editing the dashboard, it sets a default value for that filter.
True
The Look & Feel menu lets you change the font and size of all the text in your survey. This includes the text found in error messages, as well as default and End of Survey messages.
True
To insert a pre-made demographics or satisfaction scale question from the Qualtrics Library, choose Import Questions From, then select Qualtrics Library, followed by Survey Library
True
When you edit an embedded data value for a member of a mailing list, that member will be updated in all lists they are a part of
True
Widgets automatically lock to the top of the page.
True
With Rich Content Editor, you can edit the HTML code to style your text.
True
You can design a Creative outside of Qualtrics
True
You can insert videos or images into the answer choices of a question.
True
You must save a theme to apply the theme's Look & Feel to your survey
True
When building your Display Logic with multiple statements, when should you use OR versus AND? Select all that apply. (2)
Use AND when you want two or more statements to be true. Use OR when you want any two statements.
When will it be advisable and/or possible to use Display Logic? Select all that apply. (2)
Use Display Logic when you have multiple conditions to consider. Use Display Logic when you have a previous condition that came before the current question.
If you want to change the font size in only one question in your survey, you should..
Use the Rich Content Editor for that question
As a brand admin, which options do I have for allowing non-Qualtrics users to see my dashboard? Select all that apply. (2)
Use the email dashboard feature within a dashboard to send a PDF of the dashboard Export a PDF, JPG, or CSV of the dashboard and send it via my personal email.
What of the following is an advantage of using Roles?
Using roles saves you time when sharing dashboards to multiple individuals
Which two of these features essentially accomplish the same task?
Using the "do not record any personal information" option Selecting anonymize responses in your survey options
Three of the following can be viewed together in the response viewer in Data & Analysis. Which choice must be viewed separately, apart from the rest?
View Responses in Progress
Which of the following places can you place Website Feedback code? Select all that apply (4)
Within a Div element on a specific page Anywhere in the coding of a page Global footer Global header
If all of your survey responses have been gathered into the same dataset, can you break out individual language-specific reports for each of five separate languages?
Yes, if you add a Q_Language Embedded Data field to your Survey Flow before or after you begin collecting responses
You were using Edit Multiple, but after you collected a few responses you noticed it was gone. Why did this happen?
You began collecting actual responses
Which of the following are true statements regarding progress bars? (3)
You can change the design of a Progress Bar. The Progress Bar counts every survey question in its calculation. If your survey skips a participants past certain questions, the Progress Bar will jump ahead accordingly
What kind of styling change(s) can be made with the Rich Content Editor? Select all that apply. (3)
You can insert media. You can add symbols and hyperlinks. You can change the font size and style.
In what ways can a Creative Revision be saved? Select all that apply (2)
You can publish the Creative You can manually save a revision at any time
Can you select multiple operands for a single filtering by statement, or must you create a new filter for each operand you wish to use in your filter (e.g., both Detractor and Passive)?
You can select multiple items (i.e., you can pick both Detractor and Passive)
Which of the following best describes what happens when you create a new user from the User Admin tab in a Dashboard Project?
You create a dashboard specific user. If you would like someone to have access to both surveys and the dashboard, you should create them from the admin section of your XM account.
When weighting data...
You must enter percentages that add to 100%
Troubleshoot these Anonymous Links designed to distribute your survey anonymously in five languages. Which link is not broken?
http://survey.qualtrics.com/jfe/form/SV_cM7uFWAef1IB?Q_Language=FR
What is a custom metric?
A single aggregate number calculated based on all or a filtered subset of responses
Where do you change your timezone settings?
Account Settings > User Settings
There are common mistakes that can be made when appending data to a query string and using the string in Embedded Data in the Survey Flow. Pick the 2 mistakes from the list.
Add an ampersand (&) to the end of the Anonymous Link. Appending each additional field with a question mark (?).
After creating a pivot table you can... (Select all that apply) (3)
Add and delete rows Add and delete columns Change the cell values
Someone who has edit permission on my dashboard could:
Add widgets Share with other users Delete widgets
Who has access to the Ticket Reminders tool?
Admins only
Which statement is true regarding the distribution of a single survey in three languages?
All the survey's results from all three languages will flow into the same data set for reporting purposes.
Which types of variables are not compatible with a Describe Card? Select all that apply. (1)
All variables are compatible with Describe Cards
Select the four accurate statements regarding Personal Links. Personal Links...
Are downloaded to a spreadsheet or csv file. Let a company use their own mailer for distribution. Tie specific contacts to their responses. Save participant data and results.
How many variables are displayed in a single Regression Card?
As many as are selected (up to 20)
How can existing tickets be accessed?
By clicking on "View All Tickets" on the My Projects page
All but one of the following describe the nature of Topics analyzed under the Text Tab
Can be built in before responses are recorded
What are the three parts of an action?
Events, Conditions, and Tasks
Which of the following is a type of task?
Ticket