Quiz #1 (Ch. 11, 15, 16, 22)
Leadership or Management Roles? -Disseminates career and job information -Provides fiscal resources and release time for subordinate training and education -Creates possibilities for career progression
Management Roles
In order to team build, educational programs need to be offered to staff. In what order would the nurse manager accomplish the following steps? (Number from 1-5) a. Identify what skills or knowledge the staff need. b. Maximize use of available resources for funding c. Assess present knowledge and any deficits d. evaluate and test outcomes after the program e. identify available resources for funding
1. a 2. c 3. e 4. b 5. d
A new nurse manger is implementing an educational needs assessment. Why is it necessary to conduct this assessment? A. staff and management may prioritize learning needs differently B. the manager's perception of educational needs is accurate C. staff perception of educational needs is a greater priority D. educational resources in nursing units are usually limited
A
A nurse has been late to work several times per week for the last 3 weeks. When questioned, the nurse states that her tardiness issues are related to new road construction on her route to work. The nurse manager deems that disciplinary action is necessary for the excessive unexcused tardiness. As this is the nurse's first infraction, hat should be the nurse manager's choice of discipline? A. verbal admonishment B. written admonishment C. suspension D. dismissal
A
A nurse instructor is teaching a student who often asks for thorough explanations of each new concept. What learning style does this student have? A. auditory B. visual C. tactile D. kinesthetic
A
A new nurse manager is learning about staff development. What are driving forces or assets that motivate adult learners? (Select all that apply) A. self-motivation B. family reaction C. self-direction D. institutional barriers E. situational obstacles
A, B
Identify the following obstacles that prevent adults from learning. (Select all that apply) A. institutional barriers B. time C. self-confidence D. individual strengths and weaknesses E. high self-motivation
A, B, C
A new nurse manager is learning about staff development. Which statements reflect elements of Bandura's social learning theory? (Select all that apply) A. people learn as a result of direct experiences B. knowledge may be gained vicariously C. learning may occur from judgements of peers D. people evaluate new information from reasoning E. learning requires utilization of pedagogy
A, B, C, D
A nurse instructor is creating a lessen plan to help develop the learning needs of a diverse staff. What should the instructor do to make an effective plan? A. focus on the predominant learning style in the group of students B. incorporate a variety of teaching strategies in the lessen plan C. convey each important concept through problem-focused instruction D. maintain total control over the goals of the lessen plan
B
A nurse manager is mentoring a new nurse manager regarding strategies for teaching staff. What does the new nurse manager learn is the goal of staff training? A. to demonstrate memorization of the concepts B. to transfer new learning to the work setting C. to practice new skills multiple times D. for training to occur as quickly as possible
B
Linda provides care on a busy unit with a diverse skills mix. How should Linda's manager best promote the development of a learning organization (LO) on the unit? A. aim to replace unlicensed assistive personnel with licensed staff having a defined scope of practice B. introduce a process that allows staff to develop a collective vision for the unit C. bring in consultants who can identify staff members' most pressing needs for remedial learning D. provide incentives for recruiting nurses who have extensive clinical experience
B
An experienced nurse is applying for a nurse manager position on a similar unit at another hospital. In developing a list of appropriate questions to ask of the recruiter at the first interview, which should the nurse applicant select? (Select all that apply) A. what would be the starting salary? B. can you tell me about the shared governance at the nursing facility? C. what is the turnover rate for staff nurses on this unit? D. are you planning to provide educational benefits? E. how does this unit currently handle staff scheduling? F. do you provide continuing education opportunities?
B, C, E, F
A new graduate nurse is interviewing for a position on a medical-surgical floor at a local hospital. During the interview, the nurse manager states, 'Tell me about your wife and kids.' Which response by the new graduate nurse best addresses the inappropriateness of the question while maintaining a positive interview environment? A. I honestly don't think you can ask me that question, so can we move on? B. We have 3 kids that keep us extremely busy! I'm sure you know what that's like C. if you are concerned that family may interfere with my work, my record of attendance speaks for itself D. I don't see how that's any of your business. Why are you asking me about that?
C
A nurse-recruiter determined that an applicant lied about a previous nursing position. Which ethical principle did the applicant violate in providing false information to the nurse recruiter? A. Autonomy B. Fidelity C. Veracity D. Confidentiality
C
Uses an approach to attain short-term performance goals. Is it a Role model, Preceptor, Mentor, or Coach?
Coach
A hospital is hiring a nurse manager for the facility's new neonatal intensive care unit set to open in 3 months. In order to find the most acceptable and qualified candidate, which type of interview should be conducted with potential applicants? A. unstructured interview B. semi-structured interview C. subjective interview D. structured interview
D
A new nurse manager is learning about staff development. Which statement about either training or education is most accurate? A. the words training and education are synonymous B. education has immediate use and applicability C. training is designed to develop individuals in the broader sense D. training ensures knowledge and skills necessary for the job
D
During the staff meeting, Linda made a request for team-building activities among the unit staff. What action by Linda's manager is most likely to promote the development of a cohesive team? A. giving leadership to some of the newer members of the team rather than the more experienced members B. allowing the members of the team to be autonomous and self-directed with their learning activities C. planning activities that are enjoyable and that allow minimal input energy and time from team members D. organizing group learning activities that have direct relevance to patient care and unit functions
D
Linda's leader-manager is aware of the effect that conflict can have on the cohesiveness of the care team. What action should the leader-manager prioritize to ensure that conflict does not nullify team-building activities on the unit? A. establish clear, written guidelines stating that conflict is not a part of the unit's culture B. educate staff members about the need for unity and the potential harm of workplace conflict C. encourage staff to deal with conflict privately in order to minimize effects on the larger team D. perform conflict management in a transparent way that aims for a win-win solution
D
Staff development activities implemented on a unit occur for a variety of reasons: to establish competence, meet new learning needs, or respond to staff interests. Which statement by a staff member suggests to a nurse manager a need for a unit-based staff development activity? A. I need to attend the mock code in-service held in the pediatric department because I've never participated in a code before B. the annual skills fair helps me keep up to date on tasks I don't regularly get to do C. I like the idea of discussing a journal article at our weekly staff meetings D. We've been seeing more child abuse cases, and I'm not sure of the mandatory reporting process
D
What is the correct order of the learning needs arranged form highest to lowest priority? A. 1-fatal, 2-frequent, 3-fundamental, 4-fixed, 5-facility B. 1-frequent, 2-fundamental, 3-fatal, 4-fixed, 5-facility C. 1-fundamental, 2-fatal, 3-frequent, 4-fixed, 5-facility D. 1-fatal, 2-fundamental, 3-frequent, 4-fixed, 5-facility
D
True or false? A nurse leader should not rely on peer learning activities when developing staff development because this can cause confusion among the attendees.
False
Leadership or Management Roles? -Encourages and supports the development of career paths within and outside the organization -Role models lifelong learning as a professional expectation and responsibility -Shows a genuine interest in the career planning and career development of all employees
Leadership Roles
Leadership or Management Roles? -Encourages employees to take responsibility for their own career planning -Emphasizes the need for employees to develop the skill set necessary for evidence-based practice -Supports employees' personal career decisions based on each employee's needs and values
Leadership Roles
Leadership or Management Roles? -Works with employees to establish career goals that meet both employee and organizational needs -Coaches employee to create professional portfolios that demonstrate reflection as well as the maintenance of continued competence -Attempts to match position openings with capable employees who seek new learning opportunities
Management Roles
An intense reciprocal development relationship traditionally fostered between a senior, more experienced individual, and a junior, less experienced individual. Is it a Role model, Preceptor, Mentor, or Coach?
Mentor
Experienced nurse who provides knowledge and emotional support, as well as a clarification of role expectations, on a one-to-one basis with a less experienced nurse. Is it a Role model, Preceptor, Mentor, or Coach?
Preceptor
Someone who is unusually effective or inspiring in some social role, job, etc. and thus serves as a model for others; Experienced, competent employees. Is it a Role model, Preceptor, Mentor, or Coach?
Role model
True or False? Adult learning needs differ in their degree of importance.
True
True or false? Adults learn differently that children; therefore, nurse leaders need to be familiar with teaching and learning styles to effectively educate staff members.
True
True or false? Evaluation methods that nurse leader should include to evaluate the effectiveness of staff education are observation, communication, learner self-evaluation, and pre- and post-testing.
True
True or false? The nurse leader should include a variety of teaching and learning methodologies when developing learning activities for staff members.
True
True or false? There are three types of feedback that a nurse leader may use: positive, negative, and constructive feedback.
True
True or false? Your organization could retain more employees by offering them the opportunity to learn new skills?
True
The nurse manager is planning some continuing education for the team, and reviews several learning theories, including Knowles' adult learning theory. The nurse manager understands that this is one implication of this theory. A. experiential learning works well with adults B. learning occurs through vicarious experiences C. mistakes are detrimental to learning D. self-confidence is an asset for learning
A
A nurse manager is evaluating the effectiveness of the most recent staff development activity. Which strategy would be most useful in validating competency of each of the staff on the unit after a staff development activity? A. assessing whether the participants can transfer knowledge to practice B. assessing the length of time that the staff development activity lasted C. assessing if the activity provided entertainment for the participants D. assessing learning by administering a post-test after the activity
A
A nurse manager is instructing a staff member with a pragmatic learning style who is interested in apply information immediately to solve problems in the real world. What would be the best teaching strategy in this situation? A. present content that is problem-focused rather than theory-focused B. present content that is theory-focused rather than problem-focused C. invite the staff member to set goals for the lessen plan D. ask the staff member to assess the logical flow of the content
A
A nurse manager is revieing current staff development activities. Which is critical to ensure that staff development activities are successful? A. communicating shared responsibilities for education and training B. scheduling education and training as non-paid time C. management is responsible for education and training D. the education department identifies all needs for education and training
A
A nurse manager wants to ensure that a staff member attends to a particular training session. What is the best way to achieve this? A. communicate the benefits of learning the ideas that will be taught in the training B. explain that the training session won't be very difficult C. make attending the training session mandatory D. explain that other staff members are also attending the training session
A
Complete the following sentence: according to adult learning theories, adult learners ______? A. should be actively involved in the evaluation of their progress B. do not learn from past mistakes C. do not require the need to practice quickly what they have learned D. do nt need to be ready to learn as the recognize that they must learn
A
The nurse leader should assess which of the following when planning learning activities for their staff? A. perceived learning needs B. current work environment C. burnout D. lack of motivation
A
What is the best way for a nurse instructor to evaluate whether a staff member has learned an important new procedure as part of tan educational development program? A. observe if the staff member has adopted the desired behavior change B. have the staff member complete a thorough evaluation form at the end of the training C. require the staff member to recite the key points of the procedure without reference notes D. interview the staff member a month after the training to see if the information was retained
A
What is the definition of competency? A. a person's ability to correctly perform a skill or task B. a person's ability to determine if a task or skill should be performed C. a person's ability to describe the proper procedure D. a person's ability to teach the skill or task
A
A nurse manager is evaluating the effectiveness of staff development activities that have occurred in the past year. Which criteria should be included in this evaluation? (Select all that apply) A. learner's reaction B. behavior change C. organizational impact D. cost-effectiveness E. time-utilized
A, B, C, D
Select types of adult priority learning needs. (Select all that apply.) A. fatal B. fundamental C. frequent D. fixed E. fluctuating
A, B, C, D
Education development requires a sequence of steps. Which steps should a nurse leader follow when planning for staff development? (Select all that apply) A. assess learner needs B. determine knowledge levels C. identify educational resources D. provide learning objectives E. evaluate learning outcomes
A, B, C, D, E
A nurse manager is reviewing acceptable and unacceptable inquiries prior to conducting new-hire interviews in the coming week. Which interview questions are acceptable for the nurse manager to ask during the interview? (Select all that apply) A. do you have a license to practice nursing in the state? B. how long have you lived in the area? C. where do you go to church? D. are you related to John Smith who is on the city council? E. how long are you hoping to stay in the position if you are hired? F. how long have you been married?
A, B, E
When selecting preceptors for anew graduate orientation program, the nurse manager considers which type of diversity present in today's health care workforce? (Select all that apply) A. gender B. ethnicity C. economic D. educational E. generational
A, B, E
Staff can become overwhelmed due to stress in the workplace. The nurse manager knows that which methods can help to combat stress in the new graduate nurses? (Select all that apply) A. providing nurse residency programs B. isolating new nurses C. providing extended orientations D. providing a class on role transition E. limiting experiences to easy patient assignments
A, C, D
Which reasons would a nurse manager consider for carrying out staff development? (Select all that apply) A. to establish competence B. to test new teaching strategies C. to meet new learning needs D. to promote group activity E. to satisfy specific interests of staff
A, C, E
The nurse recruitment staff at a long-term care facility has decided to move to a team approach to interviewing qualified applicants. What is the most important reason for the staff to move to a team approach? A. lessen workload through equal division of interviews B. reduce individual bias toward applicants C. provide an interdisciplinary perspective to the interview process D. have more than one applicant at a time to compare their performance
B
Which of these learning goals would be a good opportunity to use simulation resources? A. educating about a vacation policy change B. demonstrating protocol and procedures for assessing arrythmia and cardiac arrest C. showing your staff how to complete the informed consent process D. teaching a kindly bedside manner
B
A nurse manager has evaluated a recent staff development activity. Which variables may have limited the transfer of knowledge and ultimately the success of the activity? (Select all the apply) A. staff had one opportunity to practice the skill and then were required to return demonstrate B. the training context of the staff development activity was different from the work context C. the training included one example so that the staff could apply information specifically D. important steps or features of the process were emphasized during the training activity E. the basic principles underlying the process and how situations may modify the process
B, C
The new nurse manager is learning about staff development. Which are characteristics of pedagogy? (Select all that apply) A.0learners are self-directed B. competition is encouraged C. learners depend on the teacher D. the teacher sets the goals E. the teacher evaluates
B, C, D, E
A new nurse manager is learning about staff development. Which are the most important reasons that staff require education? (Select all that apply) A. to learn for the sake of learning B. to ensure the employee's competency C. staff must learn about new technology D. to keep pace with new educational trends E. staff must keep abreast of current science
B, C, E
A new nurse manager is learning about staff development. Which statements about the implications of Knowles' learning theory are accurate? (Select all that apply) A. adults do not need to be involved in the evaluation of their progress B. adults learn best by using experiential techniques C. mistakes should be viewed as opportunities to learn D. the adult will not feel rejected if the value of their experience is rejected E. assessment of need is absolutely essential
B, C, E
The leader manager of a busy unit must be aware of the need to socialize new members of the staff. the leader-manager should promote socialization of new staff members by: A. providing learning opportunities that are specifically focused on the needs of recent graduates B. providing at least two weeks of orientation or induction to new staff members C. assigning trusted and experienced mentors to new staff members D. welcoming questions and being open to feedback
C
A nurse manager evaluates the performance of staff member and provides the following feedback: "When you didn't contact the attending physician after you registered the patient's low blood pressure reading, the patient went into respiratory arrest that might have been prevented. Next time you have a patient with an unexpected change in their vitals and can't get in touch with their doctor, contact the nursing supervisor so we can help to that patient sooner." What type of feedback has the nurse manager provided? A. positive B. negative C. destructive D. constructive
D
A nurse manager is evaluating the critical thinking competency of a staff member. What method would be most effective in making this evaluation? A. obtain feedback on others' perception of the staff members' communication B. have the staff member draft entries for verification before entering them into permanent documentation C. directly observe the staff member's skills in order to complete validation checklist D. request the staff member's rationale for decision making, and share the nurse manager's own rationale
D
A nurse was suspended following excessive absences. The absences continued after the suspension, and now the nurse is to be terminated. The nurse manager is completing a termination conference with the nurse. What response would be the most appropriate for the nurse manager to conclude the conference? A. you won't be able to use me for a reference B. my hands were tied. there was nothing else I could do C. you will be placed on the 'do not rehire' list D. you are a skilled nurse and I wish you the best
D
Leadership or Management Roles? -Self-aware regarding personal values influencing career development -Identifies, encourages, and develops future leaders -Role model for continued professional development via specialty certification, continuing education, and portfolio development
Leadership Roles
