Quiz 10

Flora, a store supervisor, feels that revamping employee engagement activities in her store is worth doing for its own sake. She gets totally absorbed in this activity and concentrates hard. Which of the following traits of a creative person is illustrated in the given example? a. Experience of flow b. Convergent thinking c. Thinking outside the box d. Pet-peeve technique

a. Experience of flow

Caroline, an architect, joins a new company that focuses on innovation and creativity in designing building structures based on client requirements. She was previously employed in a company that focused on traditional approaches toward building design. In order to succeed in the new organization, Caroline needs to enhance her creative thinking skills. What steps should Caroline take as an individual to improve her creative thinking skills? Select all that apply. a. Caroline should think convergently in terms of possible solutions to problems. b. Caroline should exercise regularly and work on puzzles in her free time. c. Caroline should work on puzzles in her free time. d. Caroline should exercise regularly. e. Caroline should focus on attaining consensus from her new co-workers rather than look for alternate solutions.

b. Caroline should exercise regularly and work on puzzles in her free time.

Anna is a talented and ambitious engineer. She is aggressive and places her personal goals over the collective goals of her team. She does not hesitate to reach her goals at the expense of others. Which of the following conflict management styles best described Anna's behavior? a. Accommodative style b. Competitive style c. Avoidant style d. Collaborative style

b. Competitive style

Enzo is chosen by his company's senior management to negotiate a deal with a raw material supplier from a different country. Enzo prepares himself for the meeting with the supplier company's representative with all the necessary details. Since cultural differences can play a major role during the negotiation, what steps should Enzo take to ensure that cultural barriers are minimized? a. Give more importance to the style and personal appearance of the person. b. Speak to the person in an easy-to-understand manner and look for signs of misunderstanding, such as blank expressions. c. Speak to the person in an easy-to-understand manner. d. Speak a few basic words and phrases in the language of the other person. e. Look for signs of misunderstanding, such as blank expressions.

b. Speak to the person in an easy-to-understand manner and look for signs of misunderstanding, such as blank expressions.

Which of the following is true of the power-oriented linguistic style? a. It is essential to be bold about people and tentative about ideas. b. Higher emphasis should be placed on indirect talk. c. The passive voice should be extensively used when communicating through writing. d. Clear ideas at the outset of a session make an individual a strong persuader.

d. Clear ideas at the outset of a session make an individual a strong persuader.

Laura is designing brochures and flyers to promote the new product line of her company. She thinks of several possible designs and assimilates information in her mind. She is yet to decide on which idea to use. It seems as if Laura is not working on the problem, but her subconscious mind is engaged in processing information. Which stage of the creative process is shown in the given example? a. Verification b. Insight c. Opportunity d. Incubation

d. Incubation

Which of the following examples shows the use of a power-oriented linguistic style? a. Mark, the leader of the finance team in a company, clearly communicates to his subordinates that he needs the expenditure reports for the month in a day's time. b. Norton, the chief executive officer of a large industrial conglomerate, delivers a speech completely driven by research and statistics at the annual business meet. c. Estelle, a manager, often delivers lengthy talks to her subordinates before reaching a conclusion. d. Vincent uses an extensive amount of technical jargon when presenting a project proposal to the top management of his company.

a. Mark, the leader of the finance team in a company, clearly communicates to his subordinates that he needs the expenditure reports for the month in a day's time.

The technology heads of major automobile companies of a country are in a group on a social media network. They are closely acquainted with each other and often exchange industry-related information. According to the strength-of-ties perspective, this network is considered to be a(n) _____. a. low-density network b. high-density network c. indirect network d. personal network

b. high-density network

Alfred, the director of a large company producing construction materials, is linked through a professional network to several market research analysts. Alfred's goal is to identify potential business opportunities, new markets, and trends based on which products can be developed from the inputs provided by the analysts. Which leadership network is Alfred using to achieve his goals? a. Operational network b. Peer leadership network c. Strategic network d. Personal network

c. Strategic network

Ricardo takes over as the manager of the new product development team of his company. The team consists of highly creative individuals. When interacting with these individuals, Ricardo should ensure that _____. a. the team focuses on convergent thinking to provide creative solutions to problems b. a heavy structure with many layers of approval is created c. he practices tightness and control when granting space for new ideas and exploration d. the importance of working with a sense of heightened awareness is emphasized

d. the importance of working with a sense of heightened awareness is emphasized