Quiz #6

The ____ dimension of conflict refers to the negative emotions group members associate with conflict.

affective

_____ views conflict as a nuisance.

avoiding

One reason why conflict in a group may be considered unresolvable is due to ____.

breakdowns in communication between and among group members that create a rift

The ____ dimension of conflict refers to the differences in opinion of group members.

cognitive

At any given time, ____ will affect how group members communicate with each other.

cohesion

______ considers "winning" to be essential.

dominating

"Conflict is the process that occurs when group members, due to their interdependence, their real and perceived differences, and their emotions, engage in an expressed struggle that impedes relational development." Which part of the definition is incorrect?

engage in an expressed struggle that impedes relational development

For many group members, the choice of a conflict-handling style is ____.

habitual

"I don't care" is an example of the ____ dimension of a defensive communication climate.

neutrality

_____ may use this style in order to be accepted by the group.

obliging

A group member who stresses ____ focuses on collaborating with group members by seeking a mutually defined and acceptable solution.

problem orientation

Communication climate is created by the ____ of group members.

relational communication

Group members pay more attention to ____ cohesion than ____ cohesion because it reflects their feelings about the group process and their relationships with group members.

social, task

Using ____ prevents members from looking like they have a hidden agenda.

spontaneity

A group member engaging in ____ treats all group members differently because the group member fails to consider all group members as equals.

superiority

A communication climate can be either ____.

supportive or defensive

Conflict typically evokes high levels of interpersonal anxiety among group members, yet it aids in ____.

the group making a top quality decision

____ conflict centers on individual group members' communication and personality traits.

Affective

____ messages recognize the value and importance of a relational partner.

Confirming

When group members experience ____ conflict, they tend to be less satisfied with the group experience.

Inequity

____ conflict centers on a group member's perceived imbalance between his contribution to the group and the contributions made by group members.

Inequity

____ center on group members' degree of inflexibility or rigidity when communicating with each other.

Provisionalism and certainty

To be descriptive rather than evaluative, group members should monitor____.

how they talk to each other

A(n) ____ message is difficult to follow.

incoherent

A(n) ____ message contains contradictory verbal and nonverbal components.

incongruous

_____ views conflict as natural and helpful.

integrating