Quiz - Chapters 3 and 5

The view today is that our diversity is our strength.

True

Which of the following refers to stereotypes?

Not - Preconceived judgement about an individual

Most employees welcome the opportunity to be part of informal groups primarily because these groups

to satisfy social needs

_____ refers to the characteristics of individuals that shape their identities and the experiences they have in society.

Diversity

Identify a true statement about diversity.

Diversity is influenced by local and international changes.

The ________ was instituted by Title VII of the 1964 Civil Rights Act as amended in 1972 and consists of five members appointed by the president to serve a five-year term.

Equal Employment Opportunity Commission (EEOC)

When a team member derails a team meeting by discussing an unrelated topic, the supervisor should criticize the participant to discourage other participants from straying from the main topic.

False

In the context of sexism, which of the following statements is true of women in top positions in the United States?

Female entrepreneurs are making a strong mark on U.S. business

_____ is the stage of the team development process in which the team members become acquainted with one another and oriented to the idea that they are part of a team.

Forming

In the context of today's business world, a(n) ________ is two or more people who interact with one another, are aware of one another, and think of themselves as a unit.

Group

Which of the following best defines functional groups?

Groups that fulfill ongoing needs in an organization by carrying out a particular function

Which of the following statements is true about the storming stage of team development?

It is a period of conflict in which group members assert their different roles on the team.

Identify an advantage of supervising a diverse workforce for a business organization.

It reduces instances of employee turnover.

Generational studies are becoming increasingly common. Who among the following are the most studied generation to date?

Millennials

In the context of coaching a team, enabling is best defined as the process of

Not - Forming small groups in which the members share goals, commitment, and accountability for results.

Which of the following is an advantage of supervising a diverse workforce, particularly for an individual supervisor?

Not - Greater innovation

Awareness of roles is important because it helps

Not - Supervisors dictate their orders effectively

Groups tend to be more cohesive when

Not - Their norms are determined by the supervisor

In the context of cultural diversity, the old "melting pot" model refers to

Not - the process of finding the best fit between the employee and the job.

Which of the following statements accurately differentiates between prejudice and discrimination?

Prejudice is a preconceived judgment about a group of people, whereas discrimination is an unfair treatment based on prejudice.

In the context of the characteristics of team productivity, members of a team must have close relationships, which is impossible when the team's membership keeps changing. This is a dimension of quality known as

Relatively low turnover

Which of the following terms best defines any unwanted sexual attentions, including language, behavior, or the display of images?

Sexual harrassment

Which of the following statements is true of group size in the workplace?

Small groups are less dependent on formal procedures and rules.

In the context of the characteristic of groups, norms refer to

The standards for appropriate or acceptable behavior in groups

One of the problems with diversity training is the reinforcement of group stereotypes.

True

All team members need to know what is happening. In the context of the characteristics associated with team productivity, to which of the following characteristics does this statement correspond?

access to information

In the context of the characteristics of groups, a heterogeneous group is better suited to creative tasks than a homogenous group because the members of a

heterogeneous group offer a greater variety of skills, experience, and viewpoints than the members of a homogenous group.

A preconceived judgment about an individual or group of people is known as

prejudice

Small organizations are sometimes unable to afford an expert consultant to carry out their team-building processes. In such cases, the ________ carries out this responsibility at regular team meetings.

supervisor

Qualified individual with a disability is a person

with a disability who, with or without reasonable accommodation, can perform the essential functions of an employment position that such individual holds or desires.