Retail Interview Questions

How do you go about familiarizing yourself with the products you sell?

I would look walk the store and ask questions.

Why are you interested in a position at this company?

All the workers are really nice. I love the clothes and i come in here all the time and I feel like i know the store.

How would you describe the differences between our company and our competition?

Competitors: Hollster, american eagle, aero, forever 21 Delia's is reasonably priced.

What can you tell us about our store?

Delia's markets to teenage girls by selling apparel, accessories, and footwear. You can buy products on its website, direct mail catalogs, and stores in the mall.

What products do we offer and sell?

Delia's offer and sells shirts, jeans, shoes, and accessories.

so tell me a little about yourself

I go to cousino high school and i am on the cousino bowling team.

What makes you suitable for this job?

I love to work with people and I will always put the customer first

What qualities of you consider most important in this retail job?

I think good communication and, flexibility, strong customer service, and having a high energy level

what does good customer service mean to you?

I think it means to be polite, putting the customer first, always trying to help when its needed

Why should You work here?

I want to work here because I think it would be a great experience and to learn about business. Also, I like to help customers with what they are looking for.

How do you deal with a difficult customer?

I will listen to what they have to say and speak in a calm voice and try to help them, if necessary, ask for assistance from the manager.

why should i hire you?

I work well with people and i like to interact with others. Also, this is a great experience to practice marketing

What interests you about selling to customers?

I would enjoy talking to the customer and find out exactly what they are looking for.

What would you do if you say someone stealing?

I would go straight to my manager.

How would you greet a customer that comes into a store?

I would greet them with a pleasant voice and say Hi, welcome to delias, what brings you in today?

If you are supposed to leave work at 6 and your replacement doesn't show up what do you do?

I would stay and work until she shows up

A co-worker is rude to customers, what would you do?

I would talk to the customer and apologize.

What are your strengths and weaknesses?

My main strength is being dependable. My main weakness is that I don't like to make mistakes.

what is most important a good product or friendly fast service?

friendly fast service because if you have a good attitude and fast service then the customers will always want to come back