Revel Chapter 5 Quizlet

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6 Key Characteristics of Nonverbal Communication

1) NV Communication occurs constantly 2) NV Communication depends on context 3) NV Communication is more believable than V Communication 4) NV Communication is a primary means of expression 5) NV Communication is related to culture 6) NV Communication is ambiguous

Categories of Body Movement and Facial Expressions (5)

Emblems, illustrators, regulators, affect displays, adaptors

adaptors

unconscious bodily movements in response to the environment (twirling hair, biting lip)

descriptive feedback

describing to the sender what you perceived the message to mean

Deceiving

purposefully misleading others by using nonverbal cues to create false impressions or to convey incorrect information

5 Common Functions of Nonverbal Communication

1) Complementing 2) Repeating 3)Regulating 4) Substituting 5) Deceiving

Facial management techniques (4)

1. Intensifying 2. Deintensifying 3. Neutralizing 4. Masking

Kinesics

Body language- any movement of the face or body that communicates a message

vocal pauses

a hesitation, usually short in duration

Eye behavior

a category of kinesics and a subcategory of facial expressions that includes any movement or behavior of the eyes

artifacts

a personal ornament or possession that communicates information about a person

illustrators

accent or illustrate verbal messages (caught a big fish)

silence

an extended period of time without sound

nonverbal communication

behaviors, symbols, attributes, or objects- whether intended or not- that communicate messages with social meaning

regulators

control the exchange of conversational turns during interpersonal encounters (talk to the hand)

affect display

body movements that convey emotional states (throwing a tantrum)

facial expressions

configuration of the face that can reflect, augment, contradict, or appear unrelated to a speaker's vocal delivery

facial management techniques

control of facial muscles to conceal inappropriate or unacceptable responses

Oculesics

study of eye movement or eye behavior

haptics

tactile, or touch, communication; one of the most basic forms of communication

territoriality

the need to identify certain areas of space as one's own

chronemics

the study of how people perceive, structure, and use time as communication

proxemics

the study of the use of space and of distance between individuals when they are communicating

Substituting

the use of nonverbal cues in place of oral messages when speaking is impossible, undesirable, or inappropriate

Complementing

the use of nonverbal cues to complete, describe, or accent verbal cues

Regulating

the use of nonverbal cues to control the flow of communication

Repeating

the use of nonverbal cues to convey the same meaning as the verbal message

parpalanguage or vocalics

the way we vocalize, or say, the words we speak

self-monitoring

the willingness to change behavior to fit situations, the awareness of effects on others, and the ability to regulate nonverbal cues and other factors to influence others' impressions

emblems

translate directly to words (hitchhiker's thumb)

functional approach

using more than one nonverbal message at a time to look for meaning


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