Role of the Project Manager

Define Complexity

A characteristic or property of a project which contains: 1. multiple parts 2. posses a number of connections between the parts 3. exhibits dynamic interactions between the parts 4. exhibits behavior produced as a result of these interactions that cannot be explained as the simple sum of he parts (eg. emergent behavior).

Define Transformational Leadership Style

Empowering follower through idealized attributes and behaviors, inspirational motivation, Encouragement for innovation and creativity and individual consideration

Define Ambiguity

Uncertainty of emerging issues and lack of understanding or confusion

Is the role of a project manager distinct fro that of a function manager or operations manager?

Yes

Define Servant Leader Leadership Style

demonstrates commitment to serve and put other people first. Focuses on other people's growth, learning, development autonomy and well-being

Define Transactional leadership style

focus on goals, feedback, and accomplishment to determine rewards; management by exception

What would happen if the Project Manager fails to integrate the project processes?

The project has a small chance of meeting its objectives.

Project Manager

the person assigned by the performing organization to lead the team that is responsible for achieving the project's objectives

Across Disciplines - Project Manager's Sphere of Influence?

1. A professional project manager may orient and educate other professionals regarding the value of a project management approach to the organization. 2. A project manager may serve as an informational ambassador by educating the organization about the advantages of project management with regard to timelines, quality, innovation and resource management.

Integration and Complexity - Performance Integration by PM

1. Complex and complicated project can be difficult to manage. 2. Complexity is a result of the organization's system behavior, human behavior, organization or its environment. 3. The three dimensions of complexity are: System Behavior, Human behavior, Ambiguity. 4. Complexity itself is a perception of an individual based on personal experience, observation and skill.

Professional Discipline - Project Manager's Sphere of Influence?

1. Continuing knowledge transfer and integration is very important for the project manager. - Personal development is ongoing in the project management professions. Knowledge transfer and integration includes: Contribution of knowledge and expertise to others within the profession at the local, national and global levels. Participation in training, continuing education and development in the project management profession, in a relation profession, in other professions.

Additional goals of a Project manager include

1. Demonstrate the value of project management. 2. Increase the acceptance of project management in the organization 3. Advance the efficacy of the PMO

Management Compentencies

1. Direct using positional power 2. Maintain 3. Administrate 4. Focus on systems and structure 5. Rely on control 6. Focus on near-term goals 7. Ask how and when 8. Focus on bottom line 9. Accept status guo 10. Do things right 11. Focus on operational issues and problem solving

Leadership Compentencies

1. Guide, influence, and collaborate using relational power. 2. Develop 3. Innovate 4. Focus on relationships with people 5.Inspire trust 6. Focus on long-range vision 7. Ask what and why 8. Focus on the horizon 9. Challenge the status quo 10. Do the right things 11. Focus on vision, alignment, motivation and inspiration.

What are the various Leadership Styles?

1. Laissez-faire 2. Transactional 3. Servant Leader 4. Transformational 5. Charismatic 6. Interactional

What is the Project Manager's Sphere of Influence?

1. Leads the project team to meet the project's objectives and stakeholder's expectations. 2. Works to balance the competing constraints on the project with the resources available. 3. Performs communication roles between the project sponsor, team members and other stakeholders. 4. Uses soft skills to balance the conflicting and competing goals of the project stakeholders to achieve consensus. 5. Demonstrate superior relationship and communication skills while displaying a positive attitude. 6. Proactively interacts with other project managers. where other projects may impact areas such as demands on same resources; priorities of funding; receipt of distribution of deliverables and Alignment of project goals and objectives with those of the organization.

What is integration at the Cognitive Level of the PM's performance Integration

1. Many ways to manage a project. 2. Method used depends on: Specific characteristics of the project, how complicated the project or organization, culture of the organization. 3. PM - proficient in all the knowledge areas. 4. PM - applies experience insight, leadership and technical and business management skills in the project 5. PM must integrate the processes in the knowledge areas - to achieve project results.

Relating to Performance Integration, The project manager plays a key role in?

1. working with the sponsor to understand the strategic objectives. 2. Ensuring the alignment of the project objectives and results with those of the portfolio, program, and business areas. 3. responsible for guiding the team to work together to focus on what is really essential at the project levels. (achieved through the integration of proccesses, knowledge and people). 4. Integration is critical skill for project managers. Focus in integration takes place at three levels. The process, cognitive and context levels

Integration at the Context Level - Performance Integration by PM

1. New Technologies 2. Social networks, multi-cultural aspects, virtual teams and new values 3. PM considers the implication of the context in communications, planning and knowledgement management of the team. 4. PM's need to b cognizant of the project context and the new aspects when managing the integration

Process level of integration.

1. Project Management may be seen as a set of processes and activities that are undertaken to achieve the project objectives. 2. Process may take place once like initial creation of the project charter, but may others overlap and occur several times throughout the project. 3. No stated definition on how to integrate the project processes.

The Industry - Project Manager's Sphere of Influence?

1. Stays informed about current industry trends which include: Product and technology development new and changing market niches, Standards, Technical support tools, Economic forces that impacts the immediate project, Influences affecting the project Management discipline, Processes improvement and sustainability strategies.

What are the three skills sets of the talent triangle?

1. Technical Project Management 2. Leadership 3. Strategic and Business Management

What are the three levels where the focus in integration takes place?

1. The process level 2 Cognitive level 3. Content levels

Leadership Skills - Project Manager Competencis

Ability to guide, motivate and direct a team. Capabilities include: Negotiation, resilience, Communication, Problem Solving, Critical thinking, Interpersonal Skills. Need to be able to Deal with people. Need to "study people's" behavior and motivations.

Define Charismatic Leadership Style

Able to inspire is high-energy, enthusiastic, self-confident, holds strong convictions

List some leadership skills - Project Manager

Being a visionary, Optimistic and positive, collaborative, manage relationships and conflicts, communicate, being respectful, exhibiting integrity and being culturally sensitive, giving others credit where due, being a life-long learner who is results and action oriented, focus on the most important things, having a holistic and systemic view of the project, be able to apply critical thinking, be able o build effective teams, service-oriented have fun and share humor effectivelyly with team members.

Define Interactional Leadership Style

Combination of transactional, transformation and charismatic.

What is the PMI Talent Triangle?

Competency development framework used by Project Managers.

Additional Leadership Skills - Project Manager

Politics, power, and getting things done: Need to understand how the organization works. data collected about the project and organizational landscapes needs to be reviewed in the context of the project, people involved, the organization and the environment as a whole. The PM action is a result of selecting the right kind of power to influence and negotiate with others.

What are the various forms of power in the PM world?

Positional, informational, referent, situational, relational, expert, reward-oriented, Punitive or coercive Ingratiating, Pressure-based, Guilt-based, Persuasive, Avoiding

Strategic and Business Management Skills - Project Manager Competencies

Skills and Management skills involved: 1. ability to see the high-level overview of the organization and effectively negotiate and implement decisions and actions that support strategic alignments and innovations. 2. Domain Knowledge. 3. Explain the essential business aspects of a project; work with the project sponsor, team and smes to develop an appropriate project delivery strategy; implement that strategy in a way that maximizes the business value of the project. Additional knowledge needs: Strategy, Mission, Goals and objectives, Products and services, Operatons, Market and market conditions and competition.

Define System behavior

The interdependencies of components and systems

Define Human behavior

The interplay between diverse individuals and groups.

Strategic and Business Management as defined under the Talent Triangle

The knowledge of and the expertise in the industry and organization that enhances performance and better delivers business outcomes.

Leadership as defined under the Talent Triangle

The knowledge skills and behaviors needed to guide, motivate, and direct a team to help an organization achieve its business goals

Technical Project Management as defined under the Talent Triangle.

The knowledge skills and behaviors related to specific domains of project, program and portfolio management

Technical Management Skills - Project Manager Competencies

The skills effectively apply pm knowledge to deliver the designed outcome for programs or projects 1. Focus on the critical technical project management elements for each project they manage. 2. Tailor both traditional and agile tools, techniques and methods for each project 3. Make time to plan thoroughly and prioritize diligently. Management project elements including schedule, cost, resources and risks

Define Laissez-faire leadership style

allowing the team to make their own decisions and establish own goals. It is also referred to as "hand-off" style.