SCMA350 Chapter 5

By identifying stakeholders and their needs, project managers can be more effective in all the following ways EXCEPT: a. prioritize among competing objectives. b. derive the final budget c. serve as good stewards of the organization's resources. d. develop a shared sense of risk.

b. derive the final budget

Project stakeholders can be prioritized based on a number of factors, including one of the following: a. fame b. impact c. tenure d. personality

b. impact

A point or matter in question or in dispute, not settled or over which there are opposing views or disagreements is called a(n) _____: a. constraint b. issue c. risk d. assumption

b. issue

The process of "systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project" is called: a. develop project management plan b. stakeholder analysis c. communications management d. i.d. stakeholders

b. stakeholder analysis

Project managers can encourage open communication by employing all of the following tactics EXCEPT: a. demonstrating that the inputs from others are valued b. using group decision making techniques in every case c. keeping people informed d. respecting confidentiality

b. using group decision making techniques in every case

In the project communications matrix, all of the following "who" items are typically included EXCEPT: a. Who does the project team need to learn from? b. Who does the project team need to share with? c. Who take the minutes at the next status meeting? d. Who on the project team is responsible for a communication?

c. Who take the minutes at the next status meeting?

A project communications management plan generally includes all of the following information EXCEPT: a. communication methods b. communication timing c. communication cost d. communication purpose

c. communication cost

Virtual project teams often encounter increased challenges. All of the following items are among these increased challenges EXCEPT: a. it is more difficult to understand the stakeholders b. it takes more time to build relationships c. differences in time zones are an advantage d. change control must rely more upon facilitating than directing

c. differences in time zones are an advantage

Which of the following activities can be used to build relationships within the core project team? a. emphasize individual learning opportunities b. establish independent agendas c. regularly celebrate small successes d. use conflict resolution techniques

c. regularly celebrate small successes

Which of these is not one of the primary types of information captured in a project meeting? a. action items agreed to. b. evaluation of the meeting. c. new issues raised and old issues closed. d. assumptions and constraints.

d. assumptions and constraints.

The final item to be recorded on the project meeting minutes is an evaluation of both good and poor points from the meeting. On agile projects, this evaluation is called the ____: a. stakeholder analysis b. lessons learned c. plus-delta process d. retrospective

d. retrospective

Stakeholders include all of the following people EXCEPT: a. those who work on the project b. those who provide people or resources for the project c. those whose routines may be disrupted by the project d. those who will not be impacted by the project

d. those who will not be impacted by the project

The sponsor, project manager and team can establish powerful relationships with key stakeholders. This starts with an understanding of what motivates each stakeholder, which can be summarized by the old saying ______: a. the early bird catches the worm. b. what gets planned gets done. c. you get what you pay for. d. what's in it for me?

d. what's in it for me?

Which of the following statements accurately describes a project management plan? a. a formal document that describes how the project will be initiated and planned b. a formal document that describes how the project will be executed, monitored and controlled c. a formal document that defines how the project will be terminated and closed d. a formal document that focuses on how the project's financial results will be tracked

b. a formal document that describes how the project will be executed, monitored and controlled

All of the following statements accurately describe a project management plan EXCEPT: a. It serves as an informal contract between the project team and the sponsor b. It may be a general, summary document or quite detailed. c. It may be composed of one or more subsidiary plans. d. It is developed iteratively, starting at a high level and becoming progressively more detailed as information becomes available.

a. It serves as an informal contract between the project team and the sponsor

In order to plan for a project meeting, project managers should develop an agenda. All of the following statements accurately describe the development and use of a project meeting agenda EXCEPT: a. the agenda should only be shared with senior management b. the agenda should provide time to summarize decisions made c. the agenda should provide time to evaluate the meeting d. the agenda should state the purpose of the meeting

a. the agenda should only be shared with senior management

Communications to stakeholders are necessary for which of the following reasons? a. to help them take ownership of the project and make timely decisions b. to keep them at arms length so progress can continue c. to shift the burden of risk from the project team to the stakeholders d. to provide input to team performance reviews

a. to help them take ownership of the project and make timely decisions

A principal idea in agile is that relationships with stakeholders need to be based on collaboration, communications and ____. a. trust b. power c. confidentiality d. urgency

a. trust

Several factors can contribute to building relationships among project team members. Which of the following is NOT a contributor to relationship building within the core team? a. Ensure team members understand what is expected of them. b. Foster a closed environment of secrecy. c. Ensure team member's opinions are considered. d. Provide opportunities to grow and develop.

b. Foster a closed environment of secrecy.

A project communications matrix includes all of the following information EXCEPT: a. Who b. Why c. What d. When

b. Why

Project management plans generally include all of the following elements EXCEPT: a. schedules and budgets b. business case and recommendations c. risks and quality considerations d. communications and stakeholders

b. business case and recommendations