section 3 practice questions form fires of change test blank

families trust that the funeral home will care for their loved one with respect form______ to_______. A) The start of the embalming; finishing the embalming B) The first call; final disposition C) The first call; finishing the embalming D) The start of the embalming; final disposition

B) The first call; final disposition

an instrument in writing whereby one person, as principal, appoints another as his agent and confers authority to perform certain specified acts of kinds of acts on behalf of a principal is known as what? A) durable power of attorney (dpoa) B) power of attorney (poa) C) authorizing agent D) next of kin

B) power of attorney (poa)

when embalming is declined, minimal care should be completed, this includes which of the following 1. Aspiration of excess fluids and gasses 2. Washing of the remains 3. Setting facial features 4. Removal of visible tumors A) 1, 2, 3 & 4 B) 1, 2 & 3 C) 2 & 3 D) 2 only

C) 2 & 3

what year did the board of directors of the cremation association of north America approve the model cremation law and explanation A) 1999 B) 2005 C) 2010 D) 2015

C) 2010

what is the best and preferred way to receive authorization A) verbal authorization from party with rights of depositions B) text message form party with rights of disposition C) Authentic signature from party with rights of disposition D) Fax with signature from party with rights of disposition

C) Authentic signature from party with rights of disposition

the funeral director must follow the directives of the______ when arranging a cremation. A) Next of Kin B) Siblings C) Authorizing agent D) Parents

C) Authorizing agent

much of the general public does not understand what concepts of the cremation process? A) Cremation process actually involves direct flames along with intense heat B) The Processing required to prepare the remnants of cremation C) Both A and B D) None of the above

C) Both A and B

common circumstances resulting in litigation with respect to cremation include A) Cremating the wrong body B) Cremating without authority or informed consent C) Co-mingling cremated remains D) All of the above

C) Co-mingling cremated remains

who issues a permit that approves the cremation is to move forward? A) Funeral Director B) Authorizing Agent C) Medical Examiner D) Any member on staff at the funeral home

C) Medical Examiner

which of the following will provide funeral directors and assist the funeral professional in understanding the determination of who actually has the legal right of deposition? A) State Statutes B) Federal Trade Commission C) The Funeral Rule D) National Funeral Directors Association

C) The Funeral Rule

what must the family sign when they come to the funeral home to pick up cremated remains? A) There isn't a form to be signed B) The contract C) The receipt of Cremated Remains D) A Post-It

C) The receipt of Cremated Remains

what should be at the top of all authorization forms? A) Funeral home name B) Address C) Title of the form D) The deceased name

C) Title of the form

if the decedent has entered into a pre-need funeral services contract or executed a written document that meets the requirements of the state, who has the final say in the arrangements of funeral services? A) living spouse B) adult child C) decedent D) funeral director

C) decedent

the cremation authorization form should include which of the following 1. Explanation of all facets of the cremation process 2. End product of the cremation procedure 3. Understanding of the finality of cremation A) 1 only B) 2 only C) 3 only D) 1, 2 & 3

D) 1, 2 & 3

all crematory operators must document all cremations utilizing a creamtion log. what are necessary items to be included in the log? A) Time cremation is started B) Time cremation is completed C) Day of the cremation D) All of the above

D) All of the above

all crematory operators must document all cremations utilizing a creamtion log. what are necessary items to be included in the log? All crematory operators must document all cremations utilizing a cremation log. What are necessary items to be included in the log? A) Time cremation is started B) Time cremation is completed C) Day of the cremation D) All of the above

D) All of the above

in what ways can the identity of the remains be verified? A) Authorizing agent actually viewing B) Photographs C) Identifying marks on the person D) All of the above

D) All of the above

the following are certain authorizations commonly used for cremation EXCEPT A) Authorization for minimum care B) Removal of medical devices C) The cremation itself D) All of the above

D) All of the above

which authorization form is arguably the most scrutinized in the funeral profession A) Authorization to cremate B) Authorization for minimum care when embalming is declined C) Request to witness a cremation D) Authorization to embalm

D) Authorization to embalm

It is the duty of the funeral director to: A) Maintain a professional image B) Explain options regarding embalming, visitation, viewing, and refrigeration C) Maintain both personal public health and safety D) B and C

D) B and C

what document form must be completed for each embalming? A) The contract B) The prep room log C) Hospital release forms D) Case report

D) Case report

it is the responsibility of the funeral director to secure a legally signed and executed cremation authorization form for every... A) Other case B) Month C) Year D) Cremation service provided

D) Cremation service provided

when is a burial transit permit required? A) Transit out of city limits B) Transit out of state C) All times when transporting remains D) Never

D) Never

who should help funeral homes prepare authorization forms? A) Their professor they had in mortuary school B) Their children C) Their legal counsel D) The Funeral Board

D) The Funeral Board

it is the duty of the funeral director to maintain all of the following EXCEPT A) Personal health B) Public health C) Safety D) To let everyone know they have a body

D) To let everyone know they have a body

when a person dies and does not have a pre-need funeral service contract or written document meeting the requirements, who has the final say in the arrangements of funeral services A) living spouse B) adult child, or the majority of surviving adult children C) surviving parent(s) D) representative appointed by the decedent by witnessed written document

D) representative appointed by the decedent by witnessed written document

it is important to document and archive all attempts to contact the party with the rights of disposition, which of the following are accepted methods of communication? 1) telephone 2) certified mail 3) email 4) social media platform A) 1,2,3,4 B) 1,2,3 C) 1,2 D) 1,4

A) 1,2,3,4

one must always know, study, and adhere to what in regards to cremation services? A) All laws and standards regulating cremation in your local service area B) Only some laws and standards regulating cremation in your local service area C) Only laws pertaining to the authorizing agent in your local service area D) B and C

A) All laws and standards regulating cremation in your local service area

the family chose to do a direct burial with no visitation, so they didn't want to embalm. when this is desired what must the funeral director have the family sign? A) Authorization for Minimum Care when Embalming Declined form B) The Cremation Authorization form C) They don't have to sign anything D) Authorization to Embalming even if they don't want it

A) Authorization for Minimum Care when Embalming Declined form

the family just asked if embalming is necessary for a direct burial. how does the funeral director answer the question? A) Explain that embalming is not required by law B) Yes, since the funeral director will handle the body C) Yes, because it's a requirement by the cemetery D) Yes, because the establishment has to charge for embalming

A) Explain that embalming is not required by law

what can set the tone and be significant in ultimately providing a family with the meaningful memory and Services they desire and deserve A) The care and presentation of the deceased B) The professionalism of the funeral director C) The friendliness of the staff of the funeral home D) All of the above

A) The care and presentation of the deceased

embalming is the second required disclosure on the general price list (GPL) informing consumers A) The law does not require embalming B) Embalming is always required C) Both A and B D) None of the above

A) The law does not require embalming

dealing with cremation, is the medical examiner involved? A) Yes, they have to issue the cremation permit B) No, the death was natural causes and not a suspicious death C) Yes, they do the cremation themselves D) No, they aren't funeral directors

A) Yes, they have to issue the cremation permit

_______ exists when a person executes a power of attorney which will become or remain effective in the event he or she should later become disabled A) durable power of attorney (DPOA) B) power of attorney (poa) C) authorizing agent D) next of kin

A) durable power of attorney (DPOA)

funeral directors always display_______ for the dead and _____ for the living A) reverence; respect B) respect; reverence C) reverence; compassion D) compassion; respect

A) reverence; respect

what are the only restorations for which permission is not suggested 1. Swelling 2. Leakages 3. Tissue Discolorations 4. Excision of a tumor A) 1 & 2 B) 1, 2 & 3 C) 1, 2, 3 & 4 D) Permission is required for all restorations

B) 1, 2 & 3

authorization forms need to 1. be clear, legible, and orderly 2. evoke plain language 3. have a clean title at the top 4. use normal vernacular of those in funeral service profession A) 1,2,3,4 B) 1,2,3 C) 1,2 D) 4 always, but sometimes 3

B) 1,2,3

how many days must pass in order for the crematory to dispose of the cremated remains in accordance with the disposition provisions of the law? A) 40 days B) 60 days C) 80 days D) 100 days

B) 60 days

When dealing with a family what is the key element as a funeral director A) Know how to embalm B) Communication C) Great typing skills D) Look great in a suit

B) Communication

if the funeral home you are working for is responsible for a deceased A, who is originally put in refrigeration while attempting to contact the family, is later removed for an ID viewing, and then turned to refrigeration while waiting on a permit to cremate, when should the refrigeration log be filled out? A) When originally put in the refrigeration B) Every time the deceased is removed from refrigeration or put back C) Only when removed before the cremation D) Refrigeration logs are never required

B) Every time the deceased is removed from refrigeration, or put back

the family you arranged with said it was a family tradition to watch the cremation take place. They asked you if our establishment would allow that. how does the funeral director handle this situation? A) Say of course, the establishment lets anyone watch. B) Explain the process, have the authorizing agent sign the form for permission and have the authorizing agent identify the parties that are going to witness the cremation C) Sure, but express how weird that is D) Tell them that they can't

B) Explain the process, have the authorizing agent sign the form for permission and have the authorizing agent identify the parties that are going to witness the cremation

the deceased had jewelry with her when you picked her up two days ago. the family decides to keep the wedding ring, but wants to leave the necklace on during the cremation. how should the funeral director handle the personal property? A) Keep the necklace. The family won't find out B) Log the personal items on the appropriate authorization form and have the authorizing agent sign C) Do what the family wants but don't tell them about the form. It's just more paperwork for the funeral director D) Just toss the necklace with grandma after the cremation is complete

B) Log the personal items on the appropriate authorization form and have the authorizing agent sign

embalming human remains without proper authorization will be considered what? A) Doing your job B) Mutilation C) Battery D) None of the above

B) Mutilation

your best friend's mother passed away and can't make it to the arrangement. she is the authorizing agent and will be giving authorization for the cremation. she texts you her permission to go ahead with the cremation. do you approve with this type of authorization? A) Yes, because the text came from her phone number B) No, because you don't actually know it was her that sent the text C) Yes, because you knew her mother and talked with her about cremations D) Yes, because you believe everyone should be cremated anyways

B) No, because you don't actually know it was her that sent the text

which of the following is not required on the cremation authorization form? A) Identity of human remains B) Social Security number of deceased C) Signature of authorizing agent D) Whether or not a pacemaker is present

B) Social Security number of deceased