SPC1024 Study Guide Exam #2

People draw closer together when they share a similar aim or when their goals can be mutually satisfied. True or False?

True

Research confirms that mediated communication can enhance the quantity and quality of interpersonal communication. True or False?

True

Without interaction, a collection of people could not be a group. True or False?

True

Define Prejudice.

an unfairly biased and intolerant attitude to others who belong to an out group.

Patrice is giving a speech in front of her class. She keeps shifting nervously back and forth. Patrice is not aware that she is shifting, but her classmates are. According to the Johari Window, which window or area would this fall under?

2- Blind

Define Groupthink.

A groups collective striving for unanimity that discourages realistic appraisals' of alternatives to its chosen decision.

Define Autocratic Leaders.

A leadership style in which the designated leader uses legitimate, coercive, and reward power to dictate the group's actions.

Define Laissez-Fair Leaders.

A style in which the designated leader gives up his or her formal role, transforming the group into a loose collection of individuals.

Define Democratic Leaders.

A style in which the nominal leader invites the group's participation in decision making.

___________ is the degree to which people like or appreciate one another.

Affinity

Messages that show you are valued are known as confirming responses. True or False?

True

_____________ refers to the emotional tone of a relationship.

Communication Climate

__________ responses are messages that deny the value of others.

Disconfirming responses

For best productivity, groups should never rely on computer-mediated, or virtual, meetings. True or False?

False

Sexual harassment by definition involves harassment between a male and a female only. True or False?

False

___________ to ___________ relationships have the highest disclosure rate.

Female to Female

_____________ is the inability or unwillingness to express thoughts or feelings in a conflict.

Nonassertion

___________ is the degree to which we admire others and hold them in esteem.

Respect

Define Norms.

Shared values, beliefs, behaviors, and procedures that govern a group's operation.

An effective way to begin understanding a group's problem is to identify the concerns of each member. True or False?

True

Diverse groups often develop better solutions to problems and enjoy themselves more while working together than do homogeneous groups. True or False?

True

Effective self-disclosure occurs incrementally. True or False?

True

Yelling "Shut up!" or "Get it yourself!" is an example of:

direct aggression.

Writing a letter to the harasser about the offensive behavior is __________________

indirect approach

When your group has too much information, it experiences ________________

information overload

The Johari Window helps represent how __________ operates.

self disclosure