SPMG 410 Test 1

Apply the four levels of Carroll's model of corporate social responsibility to a community youth recreation league. Make sure you clearly discuss how the league would operate at each level.

1. Economical level 2. Legal level 3. Ethical level 4. Philanthropic level

Why are policies important for sport organizations?

Allow for equitable decision making that can be enacted throughout the organization on a consistent basis; provides precedent and clarity on how to handle situations

What is the name of the process whereby ideas are generated and all ideas are initially considered acceptable?

Brainstorming

T/F: Ad hoc committees are ongoing permanent organizational structures.

False

Name the attributes (8 of them) of an organization as described by Chellandurai (2009). For a sport organization of your choosing (cannot choose the Lakers), apply these attributes to your organization.

1. identity 2. Program of activity 3. Membership 4. Clear boundaries 5. Permanency 6. Division of labor 7. Hierarchy of authority 8. Formal rules and procedures

This is an example of someone who would find it important to understand governance in their career.

An athletic director who understands NCAA compliance; a general manager who understand collective bargaining agreements

If the NBA's corporate-level strategy involves expanding its operations to Asia, Europe, and Australia, their business-level strategy might involve which of the following?

An international advertising plan communicated through television and web advertising

What academic organizations oversee the approval of Sport Management curriculum?

COSMA

Documents that outline a sport organization's basic values and beliefs are known as which of the following?

Codes of ethics

The written document stating the basic function of a governing body is called

Constitution

If your sport organization is facing an ethical dilemma, calling a trusted colleague at another organization is an example of which step in the ethical decision-making model?

Consulting with peers

Effective policies make which of the following more effective?

Decision making

An organizational chart reflects which attributes of an organization?

Division of labor and hierarchy

What are the four levels of corporate social responsibility?

Economic, legal, ethical, philanthropic

The International Olympic Committee has made which of the following an important concern of corporate social responsibility?

Environmental sustainability

The governing body which tends to organizational meetings between the meeting described in #3 above is the:

Executive Committee

T/F: An advantage to being a sport manager is that greater society is usually not very interested in your decisions.

False

T/F: Determining tasks and who will accomplish them refers to an organization having clear boundaries.

False

T/F: Robert s Rules of Order are used to write an organization s constitution.

False

T/F: Sport ethics refers only to on-the-field conduct and not to sport-business practices.

False

T/F: Sport organizations have less need for policies than educational organizations.

False

T/F: Strategic management is often unrelated to organizational effectiveness.

False

T/F: Studying sport governance helps you focus on a micro approach to the sport industry.

False

T/F: The "P" in the SLEEPE principle refers only to elected political officials.

False

Which of the following would be considered a non-routine decision?

Firing a worker for an inappropriate twitter post

The regularly scheduled meeting where organizations set policies is called the:

General Assembly

Considering the _____________ and long-term impact of decision alternatives is critical to strategic decision-making.

Global

In organizational charts for sport governing bodies, what do the boxes in the chart contain?

Governance Units

Without starting with this step, the decision-making process will not be successful.

Identifying the real problem

Whether making decisions about ethical dilemmas or making decisions about other business issues, what are some common concerns?

Identifying the right problem Using an organized decision making model Gathering pertinent information and then making the best decision based on that information

Ensuring that people with disabilities can access a health and fitness club is an example of which type of ethical issue?

Inclusive facilities and equipment

Which of the following reflect(s) key sports ethics topics and issues?

Inclusive facilities and equipment Employment and hiring practices

Which of the following is true of the case method analysis for developing effective policy?

It results in a written policy statement

Macro and micro management orientation refers to __________.

Level of analysis

What is the name of the document used in planning process that describes what the organization is and who comprises it, using concise language?

Mission Statement

The United States Team Handball Federation represents governance on what level?

National

Which of the following refers to the fact that organizational members come and go but the organization remains?

Permanency

The five Ps of strategy offered by Henry Mintzberg include which of the following?

Perspective because the culture of the organization is important

A sport league that takes the initiative to develop, implement, and publicly endorse a model process for increasing the number of minorities into front office positions is acting at what level of corporate social responsibility?

Philanthropic

Studying governance helps you determine the main source of _____ in a sport organization.

Power

Organizations which set rules have what type of power?

Regulatory

Which of the following is not a specific purpose of planning?

Rewarding good performance

Using the decision making model: SLEEPE Principle, choose a situation using this model to illustrate how sport managers decisions will be viewed in different ways by various constituencies in society.

S: Social L: Legal E: Economical E: Ethical P: Political E: Educational

Which of the following is the principle that helps sport managers look at the big picture when making decisions?

SLEEPE

A plan for ESPN's College Game Day visiting your school for the first time involves what type of planning?

Strategic

Suppose you are interviewing for a management position for a professional sport organization. One member of the interview panel says, "The business of sports is fiercely competitive. WE have to be very strategic in our management decisions. What does strategic management mean to you?" How would you answer?

Strategic management -- creating and implementing purposeful plans, actions, and decisions that enable the organization to reach its goal; policy development to solve recurring problems fairly and consistently

The "how to" step of the planning process involves an organization's

Tactics

What does it mean when we say sport is a mirror of society?

The same societal issues we see in society will be seen in sport

What is the relationship between policies and strategic management?

They are highly related such that policies empower strategic management

Which of the following is true of policies?

They emerge and change over time

Which of the following is true of the set of decisions and action plans that are part of strategic management?

They evolve from the organization's mission statement

Why do some people resist planning?

They lack the ability to planThey have always done something a certain way

Why is acting in an ethical manner important for sport governing bodies?

They set the ethical tone for the organization and its members

T/F: "Roles" refers to the "who" in the planning process.

True

T/F: An athletics director who must make budget cuts on an already limited budget faces an ethical dilemma.

True

T/F: An ethical dilemma occurs when it is unclear as to which course of action to take or when reasonable people disagree on what should or should not happen.

True

T/F: Goals are qualitative, while objectives are quantitative.

True

T/F: Most sport organizations are nonprofit and voluntary in nature.

True

T/F: Policies are active living documents that can change in response to changes within the organization

True

T/F: Sport is a mirror of society, which means that sport managers will need to make decisions about societal issues as they occur in sport.

True

T/F: The actual structural configuration of an organization can be analyzed from several different perspectives.

True

T/F: The creation of the World Anti-Doping Agency (WADA) is an example of a sport organization taking a stand regarding a greater societal issue: substance abuse.

True

T/F: The macro level of analysis provides information for the construction of the business strategy for the organization.

True

T/F: The sport industry is a service oriented industry.

True

Will strategy help the sport manager be more innovative?

Yes, because it enhances the manager's entrepreneurial role