SSC102 - Chapter 17

D

A letter rejecting an employment offer that follows a telephone conversation should a. be long and explain in detail why you are rejecting the offer. b. not be written because it makes a permanent record of your rejection. c. use the direct plan. d. use the indirect plan.

C

A screening interview is a. known as the alternative interview. b. not used frequently. c. used to qualify applicants for the selection interview. d. usually relatively short--15 to 20 minutes.

C

An interview question that asks about one of your weaknesses would be answered best by a. admitting the weakness. b. asking if it is necessary to talk about weaknesses. c. naming a weakness and turning it into a strength. d. saying that you do not have any weaknesses.

D

Appropriate dress for a man to wear to an interview includes a. a conservative sweater with white shirt, tie, and dark pants. b. a long-sleeved white shirt with tie, dark trousers, and a leather jacket. c. a sport jacket and turtleneck sweater. d. a two-piece conservative suit in a solid color such as navy blue or gray and a long-sleeved white or subdued-colored shirt with a plain or conservative tie.

C

Following up after an interview a. is inappropriate. b. should be done in person. c. should be done with a letter. d. should be done with a telephone call.

A

How should you best respond to interview questions? a. Be enthusiastic, honest, sincere, and state your accomplishments in a specific and positive manner. b. Embellish your achievements and accomplishments to make sure the employer remembers them. c. Say that your achievements and accomplishments are detailed on your resume. d. Use caution when describing what you have accomplished so you will not appear to be bragging on yourself.

C

If an interviewer pushes his or her chair back or stands up a. ask an appropriate question. b. ask if you should stand up. c. recognize that the interview is ending. d. thank the interviewer for his or her time.

A

In the close of the application letter, the way to get an interview is to a. ask directly for it. b. imply that you want it. c. not push it. d. plead for it.

C

Interviewers use behavioral questions because they a. are based on hypothetical situations and require interviewees to "think on their feet." b. can be evaluated objectively. c. focus on how the applicant has acted in the past in a specific situation. d. provide standard answers so comparisons between interviewees' answers can be made easily.

A

Plan to arrive __________ minutes before the interview. a. fifteen (15) b. five (5) c. sixty (60) d. thirty (30)

A

The most important part of an application letter is the a. accomplishments that relate to the job requirements. b. action-promoting close. c. attention-getting opening. d. logical explanation.

D

What would be the best response to an unacceptable interview question about your religion? a. Lie and say what you think the interviewer wants to hear. b. Say, "That question offends me; can we move to the next one." c. Show irritation and say, "I would rather not say." d. Smile and say, "Two topics I learned to keep out of a conversation are politics and religion. My religion won't interfere with my job."

B

Which of the following interview questions is a behavioral question? a. Do you like to work alone or with other people? b. Give me an example of a situation in which you were successful (or unsuccessful) in motivating someone. c. What does teamwork mean to you? d. What is your greatest weakness?

C

Which of the following is NOT a type of screening interview? a. Computer-assisted interview b. Face-to-face interview c. Online interview d. Telephone interview

B

Which of the following is the best closing for an application letter? a. I am sure I will do an excellent job for you. b. May I have an interview to discuss this opportunity with you? c. Thanks for considering my application. I will expect to hear from you soon. d. Your interest in my candidacy is greatly appreciated.

D

Which of the following is the best content for an answer to the interview question, "What do you consider your strengths?" a. Cite your academic record and achievements. b. List three to five specific abilities that you have and explain how they have served you in the past. c. Refer to your work-related accomplishments. d. Relate your skills and knowledge to the job requirements.

B

Which of the following is the best opening to gain favorable attention for an application letter? a. I am the person for your management job. b. Please compare my qualifications with the job requirements for the management position you have open. c. This is to apply for the management position you have open. d. When the going gets tough, the tough get going. That is why I am sending you my application for the management position you have open.

A

Which of the following would NOT be a strong closing for an application letter? a. I am enclosing my résumé for you to consider. When can I expect to hear from you? b. I am excited about the prospect of interviewing with Good Face, a highly respected public relations firm in San Francisco. Please call me at 802.555.1234 to schedule an interview at your convenience. c. I would appreciate an opportunity to talk with you about how I would fit in your organization. I will call you early next week to arrange an appointment. d. Please call me at 555.793.534 or e-mail me at [email protected] to set up an interview. If hired for this position, I will be a dedicated, productive employee.

A

Which of the following would NOT be appropriate for the opening of an application letter? a. Describing your most outstanding accomplishments b. Explaining why you are interested in the position c. Indicating knowledge about the position or organization/company d. Mentioning who referred you to this position

D

Which one of the following is NOT an element upon which an employment application is evaluated? a. The integrity of the application b. The information entered on the application c. The legibility of the application d. The organization of the information entered on the application