stakeholders 1.4
list a shareholder's interests in a business
- Capital growth (share price increase) - Dividends - Growth of the company
what does a manager influence?
- Decisions - if they leave = staff turnover (resignation) - Quality of work
What does an employee influence?
- Quality of work - Use of the media to highlight unacceptable corporate behavior. - Customer service - if they leave = staff turnover (resignation)
what is an internal stakeholder?
- Stakeholders within the business
List an employees Interests in a business
- career advancement - good working conditions -compensation
what does a shareholder influence?
- value of the company= selling shares - Shareholders, through the board of directors, choose a CEO to run the company. - Pressure directors
list a managers interests in a business
-Compensation -career advancement -good working conditions.
what is a suppliers interests in a business?
-a stable relationship -decent prices -timely payment
list examples of external stakeholders
-customers -suppliers -community -competitors -government
list examples of internal stakeholders
-employees -managers -shareholders -owners -investors
list a customer/ consumers interests in a business
-fair prices -quality -ethics -continued supply
what does a customer/ consumer influence?
-lawsuits -buy from the competition -word of mouth
what does a supplier influence?
-lawsuits -negotiation -arbitration
_____________ are made up of a large group of employees. Their objective is to defend their members' rights and to effectively negotiate for better pay and working conditions.
unions
distinguish between a director and a manager
A manager is in charge of a specific department such as employees, while directors are appointed by the shareholders to monitor and regulate the company's activities
what is a shareholder?
A shareholder, a.k.a. stockholder, is any person, company, or institution that owns at least one share of a company's stock.
how can banks benefit an organization?
Banks lend organisations funds so they can invest and carry out their operations.
what is a stakeholder?
An individual or group that has an interest and an influence in a Business.
what is an external stakeholder?
An individual or group that is outside the business but has an invested interest
What is the name for organisations that protect employees' rights?
Unions are organisations that exist to protect employees' rights, as well as their interests, such as pay and benefits.
what is arbitration?
Where a neutral resolves industrial disputes between workers and managers
Paul is in charge of the HR Department, focusing on tactical objectives. He would be considered a ______________________ manager.
middle manager. Individuals that are responsible for Paul are considered the senior managers.
What happens when society's interests are not adequately defended by government?
pressure groups may step in to make sure corporate behaviour does not adversely impact the planet and its residents.
These important stakeholders collectively own the company:
shareholders
Name the stakeholder that sells goods and services to another organisation.
suppliers
