STSI: Quizlet
Monitor issues
At the bottom right, select the time. Select Settings . In the "Device" section, select Displays. Select Mirror Built-in Display. This option will appear when your monitor is connected.
Sound issues
At the bottom right, select the time. Next to the volume slider, select the Right arrow . Change where sound comes from (output) or where you speak into (input). Unplug audio devices (like headphones or speakers) from your Chromebook. Reset your Chromebook. Recover your Chromebook.
Slow Chromebook
Be patient and stop complaining Check for update
Webpage won't open
Clear cache and DNS cache (Open Chrome Go to chrome://net-internals/#dns Click Clear host cache.)
"Aw snap!"
Clear your cache and close out of all extensions and tabs
Tab refresh constantly
Close any browser tabs you're not using. Turn off your Chromebook, then turn it back on. Open the Task Manager (press Shift + Esc). Close any apps or windows you're not using. Try turning off some of your extensions
Chromebook won't turn on or charge
If it won't turn on: let it charge for 30 minutes, and if it doesn't turn on, recover chromebook If your Chromebook still isn't charging: Check if the charger or adapter cables are completely plugged in, both to your Chromebook and the wall. Make sure that the power outlet is working. Unplug your charger from the wall and your Chromebook. Plug your charger back in to your Chromebook, then the wall. Charge the device for at least 30 minutes.
Update causes error
If your Chromebook is connected to mobile data, connect it to Wi-Fi or Ethernet instead, then try downloading the update. Turn off your Chromebook, then turn it back on. Reset your Chromebook. Recover your Chromebook.
Update won't download
If your Chromebook is connected to mobile data, connect it to Wi-Fi or Ethernet instead, then try downloading the update. Turn off your Chromebook, then turn it back on. Reset your Chromebook. Recover your Chromebook.
Bluetooth isn't working
Make sure that your Bluetooth device is supported and fully charged. Make sure you've entered your Bluetooth PIN correctly. Turn off Bluetooth, then turn it back on.
What to do when the battery will not charge
Make sure the charger or adapter cables are plugged in to your Chromebook and the wall, and that the power outlet is working. If your Chromebook still won't charge: Unplug charger from chromebook and wall and plug it back in
Touchpad problems
Make sure there is no dust or dirt on the touchpad. Press the Esc key several times. Drumroll your fingers on the touchpad for ten seconds. Turn your Chromebook off, then back on again. Perform a hard reset. If you have more than one account on your Chromebook, delete the account that has problems with the touchpad, then re-add the account.
Troubleshooting keyboard
On your computer, open Settings . In the search bar, enter diagnostics. From the dropdown, select Diagnostics Input The internal keyboard. Select Test. Follow the on-screen instructions.
Chromebook turning off and on
Recover Chromebook
"ChromeOS is missing or damaged"
Step 1: Collect these devices Step 2: Download a new copy of the OS Step 3: Begin recovery Make sure the recovery extension is turned on
Camera isn't working
Turn off your Chromebook and turn it back on. Try to use the camera in another app, like Google Meet. If it works in that app, uninstall the app where it doesn't work, then reinstall the app. Reset your Chromebook. Recover your Chromebook.
Crashing and/or freezing
Turn off your Chromebook, then turn it back on. Close all your apps and browser windows. If a specific tab in your browser causes your Chromebook to crash or freeze, hard refresh the page: Ctrl + Shift + r. If you've installed any new apps or extensions recently, uninstall them. Reset your Chromebook. Recover your Chromebook.
