Study Plan Ch. 5
Which of the following statements is NOT true regarding a bill of material (BOM)? A. A BOM lists the hierarchy of components and their description. B. A BOM lists the quantity of each coponent required to make one unit of a product. C. A BOM cannot be referenced on other bills of material. D. In the food-service industry, BOMs manifest themselves in portion-control standards.
C. A BOM cannot be referenced on other bills of material.
Which of the following technologies is particularly useful for prototype development and small lot production? A. CAD B. STEP C. CAM D. 3-D printing
D. 3-D printing
Which of the following is a characteristic of the maturity phase of the product life cycle? A. Competitors are well established. B. Product designs begin to stabilize. C. Products are considered for termination. D. Products are "fine-tuned."
A. Competitors are well established.
Which of the following is NOT an approach to ensure a successful transition from development to production? A. Segregation of the product development and manufacturing organizations. B. Appoint a project manager. C. Use product development teams. D. Integration of the product development and manufacturing organizations.
A. Segregation of the product development and manufacturing organizations.
Which of the following is an external product development strategy? A. joint ventures B. new internally developed products C. migrations of existing products D. enhancements to existing products
A. joint ventures
What is an umbrella of software programs that may include CAD/CAM, product routing, maintenance, and other product concerns? A. product life-cycle management B. material requirements planning C. DFMA D. configuration management
A. product life-cycle management
Moving a product from development to production is referred to as A. transition to production. B. product development. C. product definition. D. product design.
A. transition to production.
A house of quality would depict the strength of the relationship between which of the following two items? A. The design team's choice of material for a wallet and the materials that were considered but rejected by the design team. B. The customer's desire for a durable wallet and the company's choice of material for the wallet. C. The stitching used in your company's new product and the stitching used in a competitor's wallet. D. The customer's need for a sealable change pocket and the customer's need for plastic inserts to display pictures.
B. The customer's desire for a durable wallet and the company's choice of material for the wallet.
In a make-to-order system, when a customer places a request for a product or service with a producer, A. an engineering change notice is created. B. a work order is created. C. a route sheet is created. D. an assembly chart is created.
B. a work order is created.
What are cooperative agreements that allow firms to remain independent, but pursue strategies consistent with their individual missions? A. acquisitions B. alliances C. joint ventures D. enhancements and migration
B. alliances
Operation of a hair salon is an example of A. modularization. B. delayed customization. C. an assembly line. D. automation.
B. delayed customization.
Listing products in descending order of their individual dollar contribution to the firm is called A. product life cycle. B. product-by-value analysis. C. brainstorming. D. product decision.
B. product-by-value analysis
Which of the following is NOT a benefit generated by manufacturability and value engineering? A. improved job design and job safety B. reduced standardization of components C. reduced complexity of the product D. reduction of environmental impact
B. reduced standardization of components
Which of the following statements is NOT true? A. Understanding the customer is the premier issue in new-product development. B. Political/legal change brings about new trade agreements, tariffs, and government requirements. C. Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run. D. Sociological and demographic change may appear in such factors as decreasing family size.
C. Economic change brings increasing levels of affluence in the short run but economic cycles and price changes in the long run.
Which of the following is NOT a way to increase service efficiency? A. Modularization B. Automation C. Expand the options D. Delay customization
C. Expand the options
Why is designing a successful service operation often more difficult than a successful design of a tangible product? A. Tangible products are more personalized B. More challenging inventory considerations C. Strong element of customer involvement D. Lack of computer-aided design
C. Strong element of customer involvement
Most manufacturing items and their components are defined by A. the make-or-buy decision. B. a BOM. C. an engineering drawing. D. group technology.
C. an engineering drawing.
Self-checkout at a grocery store is an example of A. delayed customization. B. customer participation in service design. C. customer participation in service delivery. D. complete automation.
C. customer participation in service delivery.
A route sheet A. is an instruction to make a given quantity of a particular item. B. shows in schematic form how a product is assembled. C. lists the operations necessary to produce the component. D. is a correction or modification of an engineering drawing or bill of materials.
C. lists the operations necessary to produce the component.
Which of the following represents an internal product development strategy? A. alliances B. joint ventures C. migration of existing products D. purchase technology or expertise by acquiring the developer
C. migration of existing products
When ordering a new zagflatz, customers must choose the style of three major components, each of which has about ten variations. This is an example of A. environmentally friendly design. B. CAD. C. modular design. D. robust design.
C. modular design.
What is a design that can be produced to requirements even with unfavorable conditions in the production process? A. CAD B. DFMA C. robust design D. modular design
C. robust design
What is the first step to build a house of quality? A. Determine the desirable technical attributes. B. Relate customer wants to product hows. C. Identify how the good/service will satisfy customer wants. D. Identify customer wants.
D. Identify customer wants
Which of the following statements is TRUE regarding the approach Japanese organizations use for product development? A. Japanese organizations assign a product manager to "champion" the product. B. The Japanese approach to product development is an organization with distinct departments. C. Japanese organizations use teams to develop products. D. Japanese organizations bypass the team issue by not subdividing organizations into research and development, engineering, production, and so forth.
D. Japanese organizations bypass the team issue by not subdividing organizations into research and development, engineering, production, and so forth.
Which of the following statements is NOT true regarding joint ventures? A. Joint ventures are usually between just two firms. B. Ownership can be 50-50, or one owner can assume a larger portion to ensure tighter control. C. Joint ventures are firms establishing joint ownership to pursue new products or markets. D. Joint ventures are more likely to work when the risks are unknown.
D. Joint ventures are more likely to work when the risks are unknown.
An assembly chart is A. an exploded view of the product. B. a listing of the operations necessary to produce the component. C. an instruction to make a given quantity of a particular item. D. a schematic showing how the product is assembled.
D. a schematic showing how the product is assembled.
Defining a product means A. to decide to produce a component or service or purchase from an outside source. B. to identify components by a coding scheme that specifies size, shape, and the type of processing. C. to list the hiearchy of components, their description, and the quantity of each required to make one unit of a product. D. to define the new good's or service's function.
D. to define the new good's or service's function.
What is a review of successful products that takes place during the production process? A. virtual reality B. LCA C. CAD D. value analysis
D. value analysis
Group technology identifies components by a coding scheme that specifies the A. size and shape. B. size and type of processing. C. shape and type of processing. D. size, shape, and type of processing.
D. size, shape, and type of processing.