SWM301 FULL - Not duplicate

A project has faced major difficulties in the quality of its deliverables. Management now states that quality is the most important project constraint. If another problem with quality were to occur, what would be the BEST thing for the project manager to do?

Allow cost to increase by fixing the root cause of the problem

A _______ is a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project

B. WBS

A key barrier to team development is:

B. When team members are accountable to both functional and project managers.

A ___________ report is a reflective statement documenting important things that people learned from working on the project.

B. lessons-learned

A person who is risk ______ receives greater satisfaction when more payoff is at stake and is willing to pay a penalty to take risks.

B. seeking

A network diagram that uses nodes to represent activities and arrows to show the activity dependencies and allows no loops is called:

B.AON

A mandatory prerequisite for team building is:

C. Commitment from top level management

A leadership style in which the project manager shares problems with team members and formulates solutions as a group is called:

C. Consensus

A document which describes how project scope will be managed and how scope changes will be integrated into the project is: (choose the best answer)

C.A scope management plan

A new project manager is being mentored by a more experienced certified project management professional ("PMP"). The new project manager is having difficulty finding enough time to manage the project because the product and project scope are being progressively elaborated.

Communicating with the customer

A new product development project has four levels in the work breakdown structure and has been sequenced using the precedence diagramming method. The activity duration estimates have been received. What should be done NEXT?

Compress the schedule

A company is making an effort to improve its project performance and create historical records of past projects.

Create lessons learned

A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

D. Pareto Diagram

A maps the work of a project as described in the WBS to the people responsible for performing the work.

D. responsibility assignment matrix

A WBS is often depicted as a task-oriented pie chart.

False

A commonsense approach to improving the coordination between project plan development and execution is to follow this simple rule: Those who will do the work should not plan the work.

False

A contract SOW should not specify the location of the work.

False

A definitive estimate should be the least accurate of the three types of estimates.

False

A milestone list is an output list associated with the Project Scope Management knowledge area.

False

A project charter typically does not authorize the project manager to use organizational resources to complete the project.

False

A control chart shows seven data points in a row on one side of the mean. What should be done?

Find an assignable cause

A particular stakeholder has a reputation for making many changes on projects. What is the BEST approach a project manager can take at the beginning of the project to manage this situation?

Get the stakeholder involved in the project as early as possible

A particular stakeholder has a reputation for making changes on projects. What is the BEST approach a project manager can take at the beginning of the project to manage this situation?

Get the stakeholder involved in the project as early as possible.

A major element of good practice concerns ____________________, which addresses the authority and control for key IT activities in organizations, including IT infrastructure, IT use, and project management.

IT governance

A manager notices that a project manager is holding a meeting with some of the team and some stakeholders to discuss the quality of the project. The project schedule has been compressed, and the CPI is 1.1. They have worked hard on the project, the team has been rewarded according to the reward system the project manager put in place, and there is a strong sense of team. The manager suggests that the project manager does not have enough time to hold meetings about quality when the schedule is so compressed. Which of the following BEST describes why the manager is wrong?

Improved quality leads to increased productivity, increased cost effectiveness, and decreased cost risk

A project has three critical paths. Which of the following BEST describes how this affects the project?

It increases the project risk

A certainty factor of 1.960 is used for percent desired certainty

95

A program is which one of the following?

A collection of projects with a common objective

A manufacturing project has a schedule performance index (SPI) of 0.89 and a cost performance index (CPI) of 0.91. Generally, what is the BEST explanation for why this occurred?

A critical path activity took longer and needed more labor hours to complete

A fixed-price-plus-incentive-fee (FPI) contract has a target cost of $130,000, a target profit of $15,000, a target price of $145,000, a ceiling price of $160,000, and a share ratio of 80/20. The actual cost of the project was $150,000. How much profit does the seller make?

A. $10,000

A cost-plus-percentage-cost (CPPC) contract has an estimated cost of $120,000 with an agreed profit of 10% of the costs. The actual cost of the project is $130,000. What is the total reimbursement to the seller?

A. $143,000

A document or tool which describes when and how human resources will be brought onto and taken off the project team is called a:

A. Staffing Management Plan

A period of time in work weeks which includes non-working days is called:

A.Elapsed Time

A PMO, or Project Office, is an organizational group responsible for coordinating the project management function throughout an organization

Management

A project has had some problems, but now seems under control. In the last few months, almost all the reserve has been used up and most of the negative impacts of events that had been predicted have occurred. There are only four activities left, and two of them are on the critical path. Management now informs the project manager that it would be in the performing organizations best interest to finish the project two weeks earlier than scheduled in order to receive an additional profit.

Opportunities

A new store development project requires the purchase of various equipment, machinery, and furniture. The department responsible for the development recently centralized its external purchasing process and standardized its new order system. In which document can these new procedures be found?

Organizational policies

A project is facing a major change to its project deliverables. If the project manager is involved in determining which quality standards are relevant to the change, the project manager must be involved in:

Plan Quality

A _____ is temporary endeavor undertaken to create a unique product, service, or result.

Project

A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with the:

Project manager and the leader of team C

A project management plan should be realistic in order to be used to manage the project. Which of the following is the BEST method to achieve a realistic project management plan

Project manager creates the project management plan based on input from the team

A market demand, a business need, and/or legal requirement are examples of:

Reasons projects are initiated

A large project is underway when one of the team members reviews the project status report. He sees that the project is currently running late. As he looks at the report further, he notices that the delay will cause one of his activities to be scheduled during a time he will be out of the country and cannot work on the activity. This is of great concern because he is very committed to the project being successful and he does not want to be the cause of the project being further delayed. What is the BEST THING for him to do?

Recommend preventive action

A maps the work of a project as described in the WBS to the people responsible…

Responsibility assignment matrix

A heuristic is BEST described as a:

Rule of thumb

A new project manager has asked you for advice on creating a work breakdown structure. After you explain the process to her, she asks you what software she should use to create the WBS and what she should do with it when she is finished creating it.

Team buy-in

A cost management plan contains a description of

The WBS level at which earned value will be calculated

A large, one-year telecommunications project is about halfway done when you take the place of the previous project manager. The project involves three different sellers and a project team of 30 people. You would like to see the project's communications requirements and what technology is being used to aid in project communications. Where will you find this information?

The communications management plan

A new project manager is about to begin creating the procurement statement of work. One stakeholder wants to add many items to the procurement statement of work. Another stakeholder only wants to describe the functional requirements. The project is important for the project manager's company, but a seller will do the work. How would you advise the project manager?

The procurement statement of work should be as detailed as necessary for the type of project

A cost performance index (CPI) of 0.89 means

The project is only getting 89 cents out of every dollar invested

A Cost Performance Index (CPI) of 0.89 means ___ At this time, we expect the total project to cost at 89 percent more than planned.

The project is only getting 89 cents out of every dollar invested.

A cost performance index (CPI) of 0.89 means:

The project is only getting 89 percent out of every dollar invested.

A project is in the middle of execution when a stakeholder suggests a major new change. This change will cause the third major overhaul of the project. At the same time, the project manager discovers that a major work package was not completed because a team member's boss moved him to another project that had a higher priority. Which of the following is the BEST person for the project manger to address these issues with?

The sponsor

A project is plagued by changes to the project charter. Who has the primary responsibility to decide if these changes are necessary?

The sponsor

A Tracking Gantt chart is based on the percentage of work completed for project tasks or the actual start and finish dates.

True

A fast and easy way to determine early and late start and finish dates and free and total slack amounts for activities is by using project management software.

True

A key factor in evaluating bids, particularly for projects involving information technology, is the past performance record of the bidder.

True

A key finding of a 2004 study is that relationship management is viewed as a top success factor for information systems in China, while it is not mentioned in U.S. studies.

True

A large percentage of total project costs are often labor costs.

True

A potential response to the risk event of a defective server might be the inclusion of a clause in a contract with the supplier to replace a defective server within a certain time period at a negotiated cost.

True

A probability/impact matrix or chart lists the relative probability of a risk occurring on one side of a matrix or axis on a chart and the relative impact of the risk occurring on the other.

True

A program is “a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually.�

True

A detailed project schedule can be created only after creating the

Work breakdown structure

A detailed project schedule can be created only after creating the ___

Work breakdown structure.

A program is which one of the following

a collection of projects with a common objective

A manager and the head of engineering discuss a charge to a major work package. after the meeting, the manager contacts you and tells you to complete the papers work to make the change.

a project expediter position

A is used to allocate money into an organization’s budget

budgetary estimate

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a ____ format.

calendar

A Gantt chart is a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a format.

calendar

A preliminary or rough cost estimate is developed in the phase, and an overview of the work involved is created

concept

A is a graphic display of data that illustrates the results of a process over time.

control chart

A is a time-phased budget that project managers use to measure and monitor cost performance

cost

A positive NPV means the return from a project exceeds the ____________________, the return available by investing the capital elsewhere.

cost of capital

A key attribute of scope verification is _________

customer acceptance of project efforts

A is used for making many purchasing decisions for which accurate estimates are required and for estimating final project costs

definitive estimate

A _____ is a product or service, such as a technical report, a training session, or hardware, produced or provided as part of a project.

deliverable

A new government law requires an organization to report data in a new way. Under which category would a new information system project to provide this data fall

directive

A is the hierarchy most people think of when picturing an organizational chart

functional organizational structure

A is a meeting held at the beginning of a project so that stakeholders can meet each other, review the goals of the project, and discuss future plans

kick-off meeting

A dependency requiring that design be completed before manufacturing can start is an example of a:

mandatory dependency

A common is reporting performance, where project stakeholders can identify any necessary changes that may be required to keep the project on track

monitoring and controlling process

A is a bell-shaped curve that is symmetrical regarding the average value of the population (the data being analyzed

normal distribution

A ____ is a series of actions directed toward a particular result.

project

A ___ is a document that formally recognizes the existence of a project and provides direction on the project's objectives and management

project chapter (sai:management plan)

A _________ is a document that formally recognizes the existence of a project and provides direction on the project’s objectives and management

project charter

A is a collection of project phases.

project life cycle

A can have many different job descriptions, which can vary tremendously based on the organization and the project

project manager

A is a hierarchical structure that identifies the project’s resources by category and type

resource breakdown structure

A project ____________________ is an uncertainty that can have a negative or positive effect on meeting project objectives.

risk

A ____ person achieves a balance between risk and payoff.

risk-neutral

A is done very early in a project or even before a project is officially started

rough order of magnitude

A provides an estimate of what a project will cost

rough order of magnitude

A is an approach to help increase the support of stakeholders throughout the project

stakeholder management

A ____ is a document that includes details related to the identified project stakeholders.

stakeholder register

A is a document that includes details related to the identified project stakeholders

stakeholder register

A cost baseline is an output of which cost management process?

Determine Budget

A control chart helps the project manager:

Determine if a process is functioning within set limits

A new government law requires an organization to report data in a new way.

Directive

A new government law requires an organization to report data in a new way. Under which category would a new information system project to provide this data fall?

Directive

A commonsense approach to improving the coordination between project plan development and execution is to follow this simple rule: Those who will do the work should not plan the work

F

A RAM should only be used to assign detailed work activities.

False