test 1 human comunications

Of the following health issues, which causes the greatest number of deaths?

Adverse events

____________ die sooner and experience higher rates of disease and injury than people living in any other high-income country.

Americans

Why do most scholars categorize oculesics as a separate nonverbal code rather than simply categorize it as a form of facial expression?

Because they believe that the eyes, on their own, have significant power to communicate.

Whenever Marcie feels the slightest pain she searches the Internet for hours trying to identify the disease that is plaguing her. She once mistook a headache for a brain tumor because Dr. Google told her so. Marcie is a __________.

Cyberchondriac

_____ are people who compulsively search online for information about real or imagined symptoms of illness.

Cyberchondriacs

You're in the rotunda of your state capitol and your long-time boyfriend finally accepts your proposal of marriage. You embrace. In which distance zone do you two find yourselves?

Intimate space

Your girlfriend has been on vacation for three weeks and never bothered to contact you—not even a postcard. So upon her return you explain how frustrated you are with her and then avoid taking her phone calls for two weeks. You are employing which form of nonverbal communication to complement your message?

Silence

__________ theory claims that people evaluate their relationships in a more-or-less rational manner to ensure that they maximize their relational rewards and minimize their relational costs.

Social Exchange

You are watching the news and the anchor is discussing the main occurrences of the day. This is an example of what kind of communication?

Presentational

Early exposure to _________ has been linked to diabetes, obesity, poor school performance, and sedentary behavior.

television

In American culture, people are typically ____________ to/with silence in a social situation.

uncomfortable

You are a diligent student and want your professor to know this, so during each class, as you participate in every discussion, asking a lot of questions, you sit in the front row. You are employing which form of nonverbal communication to complement your message?

Proxemics

__________ is an important provision of relationships.

Reliable alliance

___________ occurs when you intentionally reveal information about yourself.

Self-disclosure

In the healthcare world, adverse events are ____________.

unintended injuries or suffering caused by healthcare mismanagement

The definition of family in contemporary health care practice is __________.

whomever the patient wants to include as family

___________ meaning is a word's explicit meaning, the one that directly comes to mind when used by a specific speech community. ___________ meaning is a word's more implicit, usually emotionally or culturally enriched meaning.

Denotative/Connotative

A unit of two people communicating (as opposed to a group) is called a _________.

Dyad

The E in SPEAK UP, the national campaign urging patients to become more active in their interactions with medical professionals, stands for _________.

Educate yourself

After the Latent Conflict and Emergence stages, the ________ stage will most likely next occur.

Escalation

________ is the public self-image that every member of a culture wants to claim for her or himself.

Face

___________ is the rules for the proper construction of phrases and sentences.

Grammar

The ___________ asserts that the language a speaker uses influences the way he or she thinks.

Linguistic Relativity Hypothesis

Your boyfriend frequently complains that although he loves your frankness, maybe sometime you might want to keep your thoughts about his mother to yourself. This is an example of the tension that sometimes occurs in a relationship best described as the ______ dialectic.

Openness-Closedness

The researchers who demonstrated that we cannot not communicate are collectively known as the ___________.

Palo Alto Group

___________ is deliberate miscommunication meant to hide expressions of anger, distrust, or disagreement without acknowledging the underlying feelings at the root of the problem.

Passive aggressiveness

___________ space is most likely to be employed between two roommates engaged in casual conversation.

Personal

What is kinesics?

The study of body movement

Which of the following is the best example of a speech community?

Those who speak American English

What is ultimately the function of language?

To make meaning.

The quote, "I am not what I think I am and I am not what you think I am; I am what I think that you think I am," suggests that in any conversation there are actually 6 selves present: You, the Other, what You think of the Other, What the Other thinks of You, What You think the Other thinks of You, and ________.

What the Other thinks You think of Him or Her

Your doctor is quite brusque; you're in and out of her office in three minutes. The talk at visits sound something like, "This is good, this is bad, this needs fixing, this is what you have to do, see you next time. Next!" You and your physician have _______ relationship.

a child-parent

Your sister's doctor is quite sweet, but a bit condescending. Office visits don't take very long and they're full of head and knee patting that tells your sister to stay quiet, know her place, and do what the doctor says. She and her physician have _______ relationship.

a machine-and-mechanics

Communication is about mutual meaning making. It is also transactional and ___________.

a process

First impressions are typically based on ___________.

appearance

There are two language rules of pragmatic competence: first, be clear, and second, _______.

be polite

We typically use euphemisms because we wish to obey which rule of pragmatic competence?

be polite

Of all the different types of nonverbal communication, ______ is arguably the most honest.

body language

Wind turbine syndrome is an example of a ___________, an imagined disease that spreads because people talk about it.

communicated disease

The amount of time we give to our loved ones reflects not only the value we place on relational bonds, but the ___________ values as well.

culture's

Playing the victim, playing dumb, making excuses, and counter-complaining, all examples of __________, should never be a part of conflict resolution.

defensiveness

The reason that the onion has become a common metaphor for how relationships develop is that relationships, like a halved onion, have ______ (how personal is the shared information) and _____ (the number of topics that can safely be discussed).

depth/breadth

Pat and Mike both have different ideas on what they want to do for a date, but Mike said since he is driving, they are doing what he wants. Mike's conflict resolution style seems to be ___________.

dominating

Both children and adults who are denied ________ are more likely to suffer from depression and feelings of isolation.

eye contact

Many Americans are deficient in ________, the ability to obtain, process, and understand basic health information and services needed to make appropriate health decisions.

health literacy

For an utterance to be a lie, the speaker must offer information; the speaker must believe the information is not true; and the speaker must __________.

intend to deceive or mislead

You want to get to know the new student in your bio class, so you make sure you sit next to her and strike up a conversation, asking some simple, get-to-know-you questions. You are engaging in ________ information seeking.

interactive

Criticism, complaints about the other, aren't always a bad thing in conflict resolution because _________.

it can be the trigger that moves latent conflict into the open and toward resolution

Disagreement become conflict when ____________.

it is expressed as a struggle of ideas, values, wants, or needs

Doctors' use of highly technical jargon, even though it is often inappropriate for talking with patients, becomes their natural language because _________.

it is reinforced through interaction with other health-care professionals

You really want to look good for your friend's parents. It's the first time you're meeting them. So you decide to hold off a bit on dying your hair that lovely shade of green you saw in the Star Trek movie. This is an example of culture's power to __________.

limit

Power distance between providers and clients _____________.

often results in reluctance by the patient to talk openly with the doctor

The four stages of relational development predicted by Social Penetration Theory are _________.

orientation, exploratory affective exchange, affective exchange, and stable exchange

The Department of Health and Human Services' Healthy People 2020 set 13 health communication objectives divided into four broad areas: improved provider-patient communication, improved communication between friends, family, and others, improved use of the Internet and other digital communication technologies, and improved ________.

performance of health campaigns designed to promote good health and increase awareness of disease

You spill a soda on your copy of the campus newspaper, and as you try to read page 2 the images and words from page one bleed through, making it impossible to read anything at all. This is an example of _________ noise.

physical

You cannot believe this argument has gotten this far, but your roommate is so angry he's showing you contempt by ___________.

rolling his eyes at you when you say you need to work things out

Your professor is giving a lecture but uses technical jargon throughout the entire lecture confusing the class so no one knows what is going on. This is an example of ______ noise.

semantic

Goffman's frame analysis argues that we become adept at reading __________ through communication with others in our culture, and as a result allow us to fine tune our presentations of ourselves.

social cues

Several languages, German, French, and Spanish for example, utilize familiar and formal versions of the pronoun you. American English does not. This is most likely because ___________.

the United States, in general, is less formal when it comes to matters of rank and hierarchy than those countries that use German, French, and Spanish