Test 1 - Individual Differences & Emotions (3)

- Better social relationships - Better well-being - Increased satisfaction - No clear link to improved job performance - Research remains unclear

Benefits/Drawbacks of emotional intelligence

Multiple intelligences include; Linguistic - potential to learn and use spoken and written languages. Logical-mathematical - potential for deductive reasoning, problem analysis and mathematical calculations. Musical - potential to appreciate, compose, and perform. Bodily-Kinesthetic - potential to use mind and body to coordinate physical movement. Spatial - potential to recognize and use patterns. Interpersonal - potential to understand and connect and effectively work with people. Interpersonal - potential to understand and connect and effectively work with people Intrapersonal - potential to understand and regulate oneself. Naturalist - potential to live in harmony with one's environment

Concepts of multiple intelligence

Intelligence is an individual's capacity for: constructive thinking, reasoning, and problem solving.

Define intelligence and practical intelligence:

Personality traits are a combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities. - produce of interacting genetic and environmental influences

Define personality:

Practical Intelligence: is the ability to solve everyday problems by utilizing knowledge gained from experience in order to purposefully adapt to, shape, and select environments - changing one's self to meet the demands of the situation

Define practical intelligence

Emotional Intelligence (EI) -ability to monitor one's own emotions and those of others, to discriminate among them, and to use this information to guide one's thinking and actions. Related to: - self-awareness (personal) - self-management (personal) - social awareness (social) - relationship management (social)

Define the concept of emotional intelligence and explain how it is related to key work outcomes:

Emotions - complex, relatively brief, affective responses associated with a particular target: > person > information > experience > event > nonevent. - positive emotions result from the satisfactory achievement of goals - negative emotions are triggered by frustration and/or failure when pursing goals - mixed emotions can result from achieving a goal that also includes negative consequences - Emotions change psychological and/or physiological states

Define the concept of emotions:

Individual differences (ID) are a broad category used to collectively describe the vast number of attributes that describe you as a person.

Define the concepts of individual differences:

- managers have little or no impact on fixed ID (intelligence and personality) - managers can help employees manage: attitudes and emotions - managers have influence on flexible IDs: (performance and job satisfaction)

Implications if IDs for Managers

Extraversion - tendency to experience positive emotions and moods and feel good about oneself and the rest of the world. Social, talkative, energetic. - Good at social interaction - Excitement-seeking - Proportion of extraverts in group related to performance in an inverted U shape - **Is a stronger predictor of job performance than agreeableness** Neuroticism - tendency to experience negative emotions and moods, feel distressed, and be critical of oneself and others. - More likely to experience burnout - Not best performers - High NA less likely to engage in citizenship behavior Agreeableness - tendency to get along well with others. - Good in groups - High agreeableness - not top managers Conscientiousness - tendency to be careful, scrupulous, and persevering. - **Has the strongest effect on job performance and job satisfaction** - Achievement oriented - Desire status - May be overly detail-oriented Openness to Experience - tendency to be original, have broad interests, be open to a wide range of stimuli, be daring and take risks. - Nonconforming - Creative - Adapt well to change - More likely to benefit from training

List and define the Big 5 personality dimensions:

Self-Efficacy - a person's belief about his or her chances of successfully accomplishing a specific task, can be developed - Prior experience is the most potent source - People program themselves for success or failure by enacting self efficacy expectations Self-Esteem - general belief about self-worth Locus of Control - relatively stable personality characteristic that describes how much personal responsibility someone takes for their behavior and its consequences. > Internal Locus of Control: You make things happen > External Locus of Control: Things happen to you Emotional Stability - individuals with high levels of emotional stability tend to be relaxed, secure, unworried, less likely to experience negative emotions under pressure and have higher job performance, more OCB, fewer CWBs

List and describe each of the components of core self-evaluation:

Is more always better? > effect on OCBs - as emotional stability increases OCBs decline > effect on CWBs - there is a tipping point when stress becomes too much and emotional stability does not protect employees from committing CWBs > emotional stability is an asset bu it only goes so far The WHOLE of CSE is greater than its parts > CSEs can be used for: - employee selection - training

Practical considerations regarding CSEs

- Intelligence - Cognitive abilities - Personality

Relatively fixed individual differences

- Core self evaluations > Self efficacy > Self esteem > Locus of control > Emotional stability - Attitudes - Emotions

Relatively flexible individual differences

CSE: a broad personality trait (can be developed) comprised of four narrow and positive individual traits: > generalized self-efficacy > self-esteem > locus of control > emotional stability

Summarize the concept of core self-evaluation, including the work outcomes it attempts to predict:

- not purely genetic - can be altered or modified - can be damaged by organic factors - a steady rise in avg intelligence have been observed over the last 70 yeaers

Things about intelligence